Anyone know how to get external iSight camera sound to function on 2011 Mac mini with Lion?

I recently helped my Mom upgrade from an older Mac mini to a 2011 model, and the external iSight camera shows video but has no sound. She can see and hear me through both iChat and FaceTime, but I can only see her.
I have checked the source for the mic in FaceTime and iChat preferences as well as the System Preferences, and I can see the monitor responding to input, but it is not sending the sound.

(1) You're welcome!  We will be eager to see how it works for you.
(2) If iChat can't access your external iSight, there is something wrong.
• If Apple's http://support.apple.com/kb/HT2090
   suggestions do not help you, continue with the following.
• Use Disk Utility to repair permissions and then
   download and apply the 10.7.2 Combo Update:
     http://support.apple.com/kb/DL1459
• Repair permissions again immediately following the system restart
   that completes the Combo update.
(3) If your mini does not have a Firewire 400 port, also check
     your connections. Options I know for ways to connect
     a FW400 external iSight to a FW800 Mac port:
• This Firewire 400-800 cable can work:  http://store.apple.com/us/product/TU942LL/A (I use this one.)
• Some report that this low-priced alternative cable works:
http://www.newegg.com/Product/Product.aspx?Item=N82E16812189097
• To use your FW400 6pin-6pin cable, you can use
    a 6pin-9pin adapter like one of these: http://tinyurl.com/ydsbb6m
   (I successfully use this one, too.)

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