Anyone Know the Secret?

Just wondering if anyone can explain the AppleBilling secret when a machine is replaced outside the product family (my PB to MBP C2D) with existing AppleCare?
I have about 17 months left with my AppleCare and even Customer Relations couldnt shed any light. They seem to think it depends on how many repairs were made as well as how many calls along with a pro-rated formula.
any help would be appreciated before I have to decide on a new apple care.
thanks,
frank

hey there.
I have heard of cases where a product is replaced out side of the family, and it makes sence that if the product is no longer in production they would replace a completely broken item with the new line.
If i remember correctly, the customer relations people are right in saying there has to be a number of failed repairs and an extended time away from the owner.
Of course I dont have any hard evidence, just what i have heard.
Hope that helps

Similar Messages

  • HELP!!!! I have spent hours trying to find out how to embed an image with a link or a Microsoft Word document with a hyperlink built within the document -- not as an attachment! Does ANYONE know the secret? Can it be done, or not! My PC clients do it.

    HELP!!!! I have spent hours trying to find out how to embed an image with a link, or embed a Microsoft Word document with a hyperlink built within the document -- not as an attachment into my email -- but where it shows as the email content when opened! Does ANYONE know the secret? Can it be done, or not? My PC clients do it all the time easily. Then I want to be able to send the embedded image/document (not as an attachment, but visable within the email when opened) to many email contacts at once, BUT the individuals receiveing them DO NOT SEE the other email contacts. Cannot seem to be able to find anything on being able to do these 2 tasks.PLEASE, SOMEONE, HELP!!!

    Don't know if this applies to Lion, but read here:
    http://www.makeuseof.com/tag/create-html-announcement-mail-iweb-mac/

  • Anyone know the secret to updating flash player on iMac OS X?

    I just got an iMac OS X v. 10.4.11 PowerPC G5.  safari shuts down if I go to youtube and I can't seem to download flash player update.  My husband and I are recent converts to Mac and obviously have a lot to learn lol.  We were thinking last night that Safari would quit because Youtube is a video site and maybe perhaps the version on this comp is so old that it just didn't work?  Thing is, if I am on any other site like and click on a video to watch it, it just prompts me to download newer version of flash player but Safari stays open.  It's just for Youtube that it does this.  I'm a sad panda because I go to youtube all the time.  When I went to download the flash update, it just said something like my operating system is too old and requires a version of flash that is no longer supported.  D:  Any tips for a noob?

    The latest version of Adobe FlashPlayer can be obtained from here:
    http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFl ash
    You can check here what version of Flash player you actually have installed:  http://kb2.adobe.com/cps/155/tn_15507.html
    You can check here:  http://www.adobe.com/products/flash/about/  to see which version you should install for your Mac and OS. Note that version 10,1,102,64 is the last version available to PPC Mac users*. The latest version, 10.2.152.25, 10.3.x beta, or later, is for Intel Macs only, as Adobe no longer support the PPC platform. Version 11.0.1.152 is for Lion.
    * Unhelpfully, if you want the last version for PPC Macs, you need to go here:  http://kb2.adobe.com/cps/142/tn_14266.html  and scroll down to 'Archived Versions/Older Archives'. The first one on the list, Flash Player 10.1.102.64 is the one you download. More information here:  http://kb2.adobe.com/cps/838/cpsid_83808.html
    You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
    http://kb2.adobe.com/cps/909/cpsid_90906.html
    and also that you follow the instructions closely, such as closing ALL applications first before installing. You must also carry out a permission repair after installing anything from Adobe.

  • TS2446 So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?

    So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?

    I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
    The old email address no longer exists - I haven't used it in a year probably and I no longer have the account.  I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there.  On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back.  Every 2 seconds I am asked to log in using the old non-existent email.  The device is currently useless.
    The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
    Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

  • Does anyone know the power cord part for HP A532 printer? I need a replacement cord. THANKS!

    Does anyone know the power cord part for HP A532 printer? I need a replacement cord. THANKS!

    Here's the steps to follow if your printer isn't turning on.   
    If you've gone through all those steps and you still don't have power, there are a lot of places that sell a replacement cord and supply for that printer. 
    I am an HP employee.

  • Does anyone know the default size for 24 in. imac display?

    I inadverently changed the display size on my 24 inch imac. The font in the toolbar at the top of the desktop is larger than I want. Also, when I open windows in different applications, they open larger than the display and have to be downsized in order to see the entire window.
    Does anyone know the default size for this display? Or is there a different way to fix my issues?
    thanks in advance.

    Hi Napamike2: The default setting for the 24" is 1920X1200. If that doesn't get you back to the proper display, maybe you have accidentally activated "Zoom". To check go to System Preferences, Universal Access. Check that Zoom is turned off.
    Stedman

  • I am moving from Southern California to Maui, Hawaii and I need to figure out the best way to get my 24 inch iMac across the ocean. Does anyone know the best way to do this?

    I am moving from Southern California to Maui, Hawaii and I need to figure out the best way to get my 24 inch iMac across the ocean. Does anyone know the best way to do this? I have found GearGrip's LCD harness so that I can do carry-on onto the plane...  Or maybe use a Pelican Case to do it as a "checked bag"? Or any other suggestions??! Please help!
    Thanks so much!!

    I don't recommend you send the iMac in a checked bag. Might get damaged.
    Check the airlines website for carry on guidelines.
    Or, if you have the original box that the iMac came in, if you have someone who can pick up the iMac for you, send it ahead Fed Ex and insure the package.
    Just make sure the display is covered to protect it. A blanket perhaps.
    Aloha ...

  • HT1926 When I try to load Itunes  I get this message: Service'Apple mobile device failed to start.  verify you have sufficient priveleges to start system.  Anyone know the solution?

    When I try to reload Itunes I get this error message  "Service' Apple Mobile Device Failed to start.  Verify you have sufficient priveleges to start system.  Anyone know the solution to this issue?

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • Does anyone know the pricing structure for Digital Marketing Suite?

    Does anyone know the pricing structure for Digital Marketing Suite? I asked for info but no one ever got back to me. I don't want to waste anyones time if it's too expensive so I'd like to know up front what the fees/package rates are.
    Thanks.
    Peter Marino
    Owner of an
    SEO Comapny in NYC

    This is the top story at this writing at AppleInsider:
    Like the updated mid-2014 13-inch MacBook Pro with Retina display, Apple's latest 15-inch notebook brings slightly speedier Intel processors. But with memory, graphics and design all carried over from last year, the most substantial change is a $100 price cut.
    http://appleinsider.com/articles/14/09/07/review-apples-mid-2014-15-inch-macbook -pro-with-retina-display

  • Does anyone know the file name of the root ($)?

    RoboSource Control unfortunately is not working correctly and a Rollback caused many topics to be permanently deleted. I'm waiting for approval from IT to get the 8.0.1 and 8.0.2 patches applied, but in the mean time we would like to restore our project from server tape backup. Only, I can't find out where the $ root is stored on the server to have it restored.
    Does anyone know the name of the file that is the root? I was expecting to see a file called root or $, but can not locate a file named either.

    Your DB Administrator should be able to recover a TSM backup OF YOUR ENTIRE DATABASE, not the project, from tape.  The database object the DBA is retrieving will not have the $ (or the * sign).  It will be named whatever you named the database when you created the database.
    Your database name is located on the Connection screen.
    Hope it helps...
    Steve

  • Anyone know the reason why app store in iOS 6 is crashing all the time?

    Anyone know the reason why app store in iOS 6 is crashing all the time?
    Tried everything. Reset my iPod touch to fresh version of iOS 6 and still issues. I believe that there is a bug.
    APPLE: please FIX ALL THE BUGS IN IOS 6!!!!!! Please do it fast!!!

    I am having the same problem, but I think I might know what's causing it.  I just updated my girlfriend's iPhone 4S (same phone as mine) to iOS 6 and was surprised to find that her app store is working just fine.  When I opened hers, however, I did notice that the "Categories" and "Top 25" buttons are totally different; and those happen to be the two buttons that are not working for me.  Mine shows the same that yours does, while hers has the "Genius" and "Charts" buttons in the place of the two that are not functioning for me.  I believe these old buttons are no longer active and therefor are bombing out when attempting to access them.
    Now I said I think I may understand the problem, but unfortunately I have no idea what the solution may be.  Hopefully this tread doesn't fade away and our problem gets addressed.

  • I want to know the secret question and answer I forgot

    I want to know the secret question and answer I forgot

      See Here.  Apple ID: Contacting Apple for help with Apple ID account security
    Ask to speak with the Account Security Team...
      Or Email Here  >  Apple  Support  iTunes Store  Contact

  • Does anyone know the iso range on the video camera / still camera?

    I'm shopping around for camera's right now, my budget is very limited, and though I suspect almost any camera will have better low-light detection than the iphone 4 (not 4S), I don't know that for sure, because I can't find the iso range in the tech specs, and as we all know, Apple hardware can be surprisingly good. So, does anyone know the iso range for the iphone 4 (not 4S) ?

    Set the pixel aspect ratio in Live Type: Edit > Project Properties. It needs to be at 1:42.
    When you bring the file into FCP, right click it in the browser, choose Format and click next to Anamorphic to place a check mark next to it:

  • Does anyone know the procedure, how to publish in NewsStand  my own magazins?

    Does anyone know the procedure, how to publish in NewsStand  my own magazins? What does it cost? How much time? Tell me please, may be a link. Or common steps.

    http://www.quora.com/How-does-one-publish-magazines-to-Apples-Newsstand

  • Does anyone know the part number for the printhead for the HP Officejet 6500a

    My printer doesn't print, initally it didn't print black, then I soaked the printhead in hot water as instructed now it doesn't print at all, so I need to replace it.  Does anyone know the part number for the printhead for the HP Officejet 6500aThank You,

    Hi Temprosal,I looked up the product specifications for the HP Officjet 6500a.Here are steps for ordering a new printhead: These steps apply to the United States only.If HP replaces your printhead assembly under warranty, you receive a new printhead assembly, cleaning materials, and a full set of new ink cartridges.If your printhead assembly is no longer under warranty, you can purchase a new one online.Go to the HP Parts Store website (in English).  https://h20141.www2.hp.com/Hpparts/CountryChoice.aspxUnder Find your part(s), type CN643A in the Search by part number text box.Follow the on-screen instructions to order the printhead assembly.Jean

Maybe you are looking for