Anyone know what unknown error (-69) is?

My ipod shows the directory icon with the ! when it tries to boot up, but when i connect up the ipod to the comp. iTunes updates the ipod and after a while when updating says the usualy stuff followed by Unknown error (-69). Re-installing itunes hasn't worked, nor re-storing the ipod.
Help me if you can
Cheers

hi Thomas!
error (-69) is usually either a corrupt song file in your itunes library, or a dodgy connection.
does the update always stop at a particular song or songs? if so, try deleting that song from your library, and replacing it with a fresh copy.
if you can't see any pattern at all to when the connection goes phut, it's probably best to try putting in an Adaptec 1430 card (laptop) or a 4300 (desktop) and connecting by firewire to your ipod. (someone will be along presently to give you relevant links.)
love, b

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