Anyone online to help me troubleshoot Isight/IChatAV

Hoping somebody is there who I can just try and connect with. I'm a Brit in the US and trying to connect with family back in the UK and it's tough because I'm trying to check if it's their end or mine that's playing up (they're PC based). Hoping someone can help me at least check that my set-up here is working.
Thanks,
Vince

Hi Tony and thanks for taking the time.
They're using 5.9 - I get a picture but after about 10 seconds it begins to pixelate and then freezes. Audio is blippy to non-existent. While it immediately said "bandwidth" to me, it also seems like a buffer is filling up somewhere and then overflowing.
I've yet to check it with them but have forwarded the link you sent so they can check their XP set-up.
As I mentioned, since I last tried it with them, I've opened ports 1024-5000 in my Firewall and that had been done before you and I spoke.
I'll update when I've had chance to try it with folk back in Blighty.
Thanks once again for taking the time to help me out.
Vince

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