Anyone received a call from an Apple Store yet?
I am still waiting for the Apple Store in Rockingham Park Mall in Salem, New Hampshire to call and say my 2.0 Mac Book Pro is waiting for me. It should be any day now. Has any other stores received them in for distribution yet?
As far as I know, all stores are different. If NH calls and they actually talk to you, I believe they will hold it for 24 hrs. If they get an answering machine, you have to call them back and then its 1st come 1st serve. Hingham, on the other hand, only calls people in the order they were on the list (I'm at the top of the list again). They won't hold them. Do you live near Hingham? The store has only been open less than a week and the girl on the phone said the list was very short. You might want to take the drive. I might be driving from RI to NH to save sales tax.
Similar Messages
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i just received my macbook from the apple store and can't get the track pad to swipe at all it will scroll up and down but no other features work!! all works on the magic mouse though!!
any help would be greatly appreciated>Preference>Trackpad.
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I have received a receipt to my email address from an apple store in Perth Australia. No purchase history on my iTunes account but clearly someone else appears to have given my iCloud email...has this happened to anyone before? Should I be worried that someone has access to my account and emails. I sent a query to Apple and received a generic non answer......typical.
The purchase history on your iTunes account will only show purchases from the iTunes stores (iTunes, app store, ibookstore, Mac app store), not from Apple online or bricks-and-mortar stores.
Does anything show on your credit card ? If the email is genuine then it's possible that your and their email addresses are similar and that they gave the wrong id (or the store typed it incorrectly), it doesn't necessarily mean that anybody has access to your account.
For the contact, you will initially just receive an acknowledgement email, the proper reply may take 24 (possibly 48) hours. -
I forgot the answer to my security questions and I don't have a rescue email, whenever I receive a call from apple support it disconnects, is there any other way of resetting security questions?
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
Just wait for Apple/iTunes to reply -
Can a unlocked (no ATT, Verizon, Sprint plan) iphone 5 bought from an Apple store utilize a phone call while simultaneously checking email, turn by turn, web pages etc.? I know the ATT version can and the Verizon version can't, so can the unlocked version from Apple (which is not yet available) do it?
The tech specs are identical from both wesites of Vietnam and USA--To add further confusion!
Apple Vietnam
GSM model A1428*: UMTS/HSPA+/DC-HSDPA (850, 900, 1900, 2100 MHz); GSM/EDGE (850, 900, 1800, 1900 MHz); LTE** (Bands 4 and 17)
CDMA model A1429*: CDMA EV-DO Rev. A and Rev. B (800, 1900, 2100 MHz); UMTS/HSPA+/DC-HSDPA (850, 900, 1900, 2100 MHz); GSM/EDGE (850, 900, 1800, 1900 MHz); LTE** (Bands 1, 3, 5, 13, 25)
GSM model A1429*: UMTS/HSPA+/DC-HSDPA (850, 900, 1900, 2100 MHz); GSM/EDGE (850, 900, 1800, 1900 MHz); LTE** (Bands 1, 3, 5)
802.11a/b/g/n Wi-Fi (802.11n 2.4GHz and 5GHz)
Bluetooth 4.0 wireless technology
Apple USA
GSM model A1428*: UMTS/HSPA+/DC-HSDPA (850, 900, 1900, 2100 MHz); GSM/EDGE (850, 900, 1800, 1900 MHz); LTE (Bands 4 and 17)
CDMA model A1429*: CDMA EV-DO Rev. A and Rev. B (800, 1900, 2100 MHz); UMTS/HSPA+/DC-HSDPA (850, 900, 1900, 2100 MHz); GSM/EDGE (850, 900, 1800, 1900 MHz); LTE (Bands 1, 3, 5, 13, 25)
GSM model A1429*: UMTS/HSPA+/DC-HSDPA (850, 900, 1900, 2100 MHz); GSM/EDGE (850, 900, 1800, 1900 MHz); LTE (Bands 1, 3, 5)
802.11a/b/g/n Wi-Fi (802.11n 2.4GHz and 5GHz)
Bluetooth 4.0 wireless technology -
HAS ANYONE TRIED THE BELKIN LEATHER CASE FROM THE APPLE STORE?
Hey I was wondering if anyone had tried the new Belkin case from the apple store?Most of the reviews were good but does this case have a belt clip?Does it scratch the screen?How good is it?Worth buying?
Any feedback will be greatly appreciated.Here's what Apple recommends:
http://support.apple.com/kb/ht3226#iphones
Especially this part:
Keep liquids away from the product. -
I tried to download a program from the apple store after I have enter the password I have received a message (your apple ID have been disabled)
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have just updated my iphone 4s with ios7. Since then i cannot play movies from my netflix app using my av cable to tv. which i baught from an apple store. i get a message saying turn off mirroring on airplay. i dont have airplay or an apple TV. what can i do?
Thanks jonmac22Hi Everyone,
hope this message finds you all in time. The recent Apple TV update 5.1 is terrible. Apple knows it is which is why (thankfully for some relentless user -I have no idea who but I believe it was under threat) they have allowed to sign 5.0.2 again which means you can downgrade your Apple TV 2 and 3 to a 5.0.2 version via iTunes. Who knows how long they will keep the window open but I have downgraded my ATV early this morning. I couldn't post this earlier because I was out all day but I am doing it now.
Here's how to do it:
1) Connect your ATV to your computer via a Mini USB (not included with ATV but included with many other electronic devices) - in order for your ATV to appear in iTunes you must FIRST plug the USB cable to your computer and ATV and only THEN plug the power cable.
2) Download your ipsw restore file from Apple.
5.0.2 (ATV 2): AppleTV2,1_5.0.2_9B830_Restore.ipsw
5.0.2 (ATV 3): AppleTV3,1_5.0.2_9B830_Restore.ipsw
3) In iTunes select yout ATV, hold SHIFT and click on Restore
4) Find and choose the downloaded IPSW file in the Open Dialog Box and hit Next
5) As long as Apple still signs that version the Restore process will begin and will take a few minutes to complete.
Enjoy!
raadore -
I have purchased a iPad mini online from the Apple store. Since day one I had 2 issues with it. First is that the battery life doesn't last more than 5-6h active usage, and the second one is with the wi-fi. It works properly but after I leave it for a while in sleep mode and try to reuse it, it doesn't want to open a web page or app store or mail (anything connected with the internet search) but it shows that is properly connected with my home network. So I have to turn off the wi-fi connection and turn it on again so it start to work properly. After couple off days this becomed very annoying so I contacted the support via phone and they gave me instructions for return it and that I'll receive a new one without aditional fee. I get the second device in the predicted time but again I have the same issues with the wi-fi and battery life. I will be pleased if someone from the Apple expert team explaine to me what should I do, because I dont find it for normal what is happening. On the Apple official site under the specifications for iPad mini it says that the battery lasts for at least 10h and the wi-fi problem isn't mentioned anywhere. Thanks in advance.
This is a user to user forum. No one here is an employee or representative of Apple.
If you want someone from Apple to explain what you should do make an appointment at an Apple store if there is one near you and take your iPad there and talk to Apple. If no Apple store is close enough then call Apple to find out what your alternatives are. There is a Contact Info link at the bottom of every page in this forum. -
i cannot sync my iphone music, i had used my i phone on another pc, which died. Ive managed to save the hard drive and transfer stuff across. I ended up smashing my phone and could update all other stuff on restore but cant sync any music. It is all grey at the top of the screen. Ive re installed itunes and cleared all phone data. Now when i bought a song on this computer from the apple store, i have just been sent an email that says Your Apple ID, was just used to purchase (a song ) by a computer that had not been previously associated with that apple id. So do i have to tell apple now somehow i am using itunes on this pc, and if so how? Because i authorised it and it said this pc was one of 5 aujthorised. if anyone can be of assistance then great!
I'm having a similar problem. I had previously (over a year ago) purchased 2 episodes of Law & Order. Then about 2 months ago, I purchased the 3rd season of Sons of Anarchy. When I downloaded these episodes to my iPad, about a dozen full seasons of various shows popped up, too. No money was removed from my iTunes account & theses particular shows aren't in my iTunes library on my desktop. I've tried every which way to delete them from my ipad, but can't. I went to the Apple store & they suggested I contact expresslane.apple.com for help. I submitted my problem, via email Friday, as they asked, but have not received any response. Any suggestions on how to get rid of these "phantoms?".
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My iPhone 4 from the Apple store. Now changing provider and it appears locked. Should it be?
I bought my iPhone 4 from an Apple store a couple of years ago and understood it to be unlocked. Now I am changing provider and it appears to be locked. I have tried the new SIM card with other phones and it is okay. Originally I was with Vodafone and have recently moved to GiffGaff as I reached the end of my contract. The iPhone won't start up instead it says "Only compatible SIM cards from a supported carrier may be used to activate iPhone. Please insert the SIM card that came with your iPhone or visit a supported carrier's store to receive a replacement SIM card."Although my number has been ported across I place the old SIM back in the iPhone and it starts up. Can anyone offer any advice?
If you are in UK
Apple sell unlocked but they will also sell an iPhone with a contract
especially back in iPhone 4 days
If you purchased fron an Apple Retail store ( Apple owned) and paid
full price it should be unlocked as your Apple receipt should show
If not , it is locked but (if in UK ) Vodafone do offer unlocking .
Do a deep search of their site and you will find guidance not easy to find -
I recently purchased an Apple TV box & the App for Apple TV from the Apple store. Now how do I get it to work? I am a card-carrying technological imbecile.
If I'm understanding correctly, you have an Apple TV 2 (the small, black box version of the Apple TV), and downloaded the Remote App from the iTunes Store for your iPod Touch/iPhone/iPad, correct? If so...
For the AppleTV setup, hook it up to your television and, if applicable, your Surround Sound system. To do this, you'll use an HDMI cable (not included, available here) to hook the AppleTV to your Television. The cable only fits one way, and should slide effortlessly into place. If, and only if, you intend to use your surround sound system with the AppleTV, you will also need what's called a TOSLINK Optical Cable (also not included, available here). This cable goes from the AppleTV to a port labelled Optical In or Digital In on the back of your surround receiver (consult the manual that came with your surround sound system for additonal help).
From here on, we'll focus on hooking up the AppleTV, then how to setup the Remote App from Apple on your iOS device.
The AppleTV needs a network connection in order to function correctly. A wired connection is recommended, but Wi-Fi is built-in to the AppleTV if a wired connection isn't available. With the AppleTV plugged into your television, follow the on-screen instructions for setup. To connect the AppleTV to your Wi-Fi network, you'll need to know the name of the network you want to connect to, as well as any password needed to connect to it. When the AppleTV has a network connection, it'll load the latest selection of TV Shows, Movies and Music for display on the main menu - that's the easiest way to tell everything's working.
For the Remote App, all you need to do is download the free application to a compatible iOS device (Any iOS device running iOS 3.1.2 or higher). Once downloaded, go to the computer hosting your iTunes library, and turn on Home Sharing. Finally, start the Remote App on your iOS device (be it iPhone, iPad, or iPod Touch), login with the same information you setup Home Sharing with, and away you go! The Remote App is entirely optional, since the AppleTV can be controlled by the included remote control, but it's a nice touch nonetheless.
I hope this answered your question, or at least helped put you on the path to success. If you need something clarified, please don't hesitate to ask here. -
My 3rd iphone is a 3GS. I did not buy this one from the apple store, how do I register this serial number with my apple account? it is already sync'd and it and will preform every function except email to my home computer. It says apple ID disabled, also will not update my apps, same promt apple id disabled.
anyone know where I can go to register this phone? Thankshttps://register.apple.com
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for some reason , when i restore my iphone 4s to factory settings my headphones work when listening to music or youtube videos but when i backup my information onto it , it only comes out of one ear bud and i just got a new one from the apple store. my old iphone 4s audio jack was messed up but i just got a new one with my warranty , can anyone help me please.
It doesn't matter what it is in your backup that's causing the problem because you can not selectively restore things from your backup. It's all or nothing.
Set you phone up as a new device and start over. -
how can i get an invocce from the Apple store UK ?
Message was edited by: HostFind the Apple Customer Support phone number for whichever country you're in and call them for assistance.
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