Anyone running Communications Suite 5 on X86 hardware

Hi,
We recently installed communications Suite 5 on X86 hardware and have run into numerous bug and issues. We are wondering if there are others that have installed Comm. Suite 5 on X86 that are willing to share their experiences and possibly collaborate with us.
We've contacted support many times and on many occasions we get bug reports and patches that refer to bug fixes for Sparc Hardware but it doesn't seem that many people (including Sun support) use x86.
Any information or comments would be appreciated.
thanks

Hi Shane,
I appreciate the response.
We are as patched as we can. We have also been putting in binary files, IDRs and T patches as recommended by our support person(s), and many times having to back them out because the patch caused as many problems as it has fixed. The only time the system was at all stable and working to what we thought was proper was during our (as we later found out, minimal) testing. Once we actually had most of our user population using it and putting it under load we've had problem after problem. Including things such as the Calendar server crashing ever 1-2 hours, Calendar database getting corrupted and then deleted by failing hot backups/archiving, mal-formatted email message, ics* attributes being deleted for users when setting permission via outlook connector, uwc, or cal express, and numerous JavaScript errors.
Maybe the Sparc version is just as buggy but I don't think that it is a far stretch to think that completely different hardware platforms would not always have the same bugs. Especially considering that we are talking completely different architectures with different endian-ness, memory registers, etc...
I'm sure a vast majority of bugs in jsp, java, and javascript code can be seen between platforms but as noted above we have been given binaries which, maybe have the same code base but wont necessarily cause the same bugs. Maybe the bugs are there but on many occasions I have been given a bug number which I can't pull any information about (being that it is an internal bug number I suppose). So maybe the bugs are in both sparc and x86 but I have no way to know this until the official patch is release or the bug is publicly available.
I posted here, so that I could get a better idea of what others are seeing with their systems. Another reason I ask this and stated that it seemed like very few people are using comm suite 5 on x86, because from the start of our testing and throughout the last 5 months we have repeatedly asked our Sun partner, Sun support personel, Sun account managers, and anyone else involved, if they could refer us to someone that has a comm suite 5 deployment on x86 and as yet we have not gotten a single response.
With this said, I am simply stating my experiences up until now and on many occassions (of the nearly 40 cases that we have opened with support) I have repeatedly been told things like my only test platform is a sparc ultra 5, or we can't recreate your issue on a similar system (similar as in sparc and not x86 or deployed on a single host and not a DWP setup like ours). I've created test accounts for support to be able to log into our uwc so that they can see what we are seeing.
I have always thought very highly of Sun but this has been changing slowly over the last 5 months or so.
You asked for bug numbers, here are some, maybe I am wrong that they are particular to x86, maybe it is because we have a DWP setup, I've been wrong before.
6590680,6591407
Again, I do appreciate any response, and I would like to say thanks to all the support persons that we have been dealing with to get our issues resolved.
As another aside, it might be helpful to know what our setup might be like so here it is:
We have three servers 2 Sun Fire x2100's, one Sun Fire x4200, a Sun Stroragetek 6140 Disk Array and a Sun Storedge C4 Tape Library.
x2100 is used for front end calendar server, UWC, calendar express, messenger express (users don't go directly to messenger express, but we have used calendar express for some workarounds temporarily and most users don't use or know about either calendar or messenger express, they just use UWC).
x2100 for MMP and MTA, this is connected via LMTP to our backend Message store.
x4100 for Messages Store and back end Calendar Server, our x4100 also is running a Solaris Zone where we have our Directory server (this zone in on zfs as was recommended by our Sun partner, until recently, I'm told this was a bad idea)). The x4100 message store (zfs), calendar database (zfs), and mboxlist db (zfs) is stored on the 6140 disk array. The x4100 is connected to the 6140 via 2 HBA's through a Qlogic Fibre channel switch.
thanks again and sorry for the blogish style post.

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Help/advice needed on installing Communications Suite!

Hi,
I'm still a new boy with Solaris so this is going to be more of a training excersize then anything else.
Basically I have a Sun E420r server in a home rack along with some Netra T105's to train me up with Solaris. I would like to install the Java Communication Suite on the E420r, however I haven't been able to find any install guides for it on the sun.docs website.
Ok being too hasty with no experiance I downloaded the Enterprise System first and tried installing all components at once (bad idea!) which didn't go in well at all as many of them failed. I have now decided to switch to the Communications Suite standalone installer but I'm still having problems with some components already installed from the Enterprise Suite installer and also I'm not sure how to even get the services up and running.
Sorry if I sound like a total beginner, I have manged to get many things up and running with Solaris 9 and 10 so far but could not find any guides for this at all. I did find this page:
http://docs.sun.com/app/docs/coll/1312.2
which is ok for when you have the system setup but what do I do to get it to that stage??
The server also runs the Secure Global Desktop Software coupled with the Sun Ray Server Software of which a Ray client is running off the system. But I really wanted to experiment with the Communications suite too as currently I have Scalix (MS Exchange equivelent) running on a CentOS Linux based system which was relatively straight forward to setup using CLI or GUI it's pretty simple - with documentation of course :-)
If anyone can just give me a hint or point me in the right direction I'd be really greatful!!
Many thanks

Many thanks again Shane!
shjorth wrote:
Correct. Thunderbird doesn't have a personal-addressbook extension at this time. For synchronisation with hand-held devices, you would use http://wikis.sun.com/display/CommSuite/Sun+Java+Mobile+Communications+Documentation
This is in part due to a lack of standards for addressbook/calendar data. The CalDAV/CardDAV standards will help in the future. We are already working on the CalDAV side of the equation:
http://wikis.sun.com/display/CommSuite/Calendar+Server+7+Information
Seems like you work at Sun :-D
This kinda goes out to everyone that works there but just keep doing what you guys do best and creating amazing software and hardware. I really hope the Oracle takeover won't disrupt that at all as I am totally taken by Solaris I think it's awsome!!!
-Too bad that I got into so late though as I've been using Linux since around 2004-2005 and Solaris for only round say 3-4 months now which means in comparison my experience is really limited. However on the plus side things are shaping up very well as I seem to be nearly in a job which means that I will make lots of use of Solaris OS and depending on what the company wants I may be involved with setting Solaris boxes up too which would be amazing as it would give me a whole lot of opportunity to learn much more then what I can with 4, 10 years old servers as part of my home lab. Although the position is no way guaranteed but things are looking really positive.
All I can say is that I can't wait to use Solaris in a professional environment but also can't wait to get funding for newer more powerful machines for my lab so I can actually make use of a lot more Sun software like clustering and Java Web server and all the cool freebies which can be downloaded!

SSL SSO Communications Suite 2005Q4 setup

I posted this a few days agao on google groups and have not gotten any responses. Can anyone tell me if its possible to do SSl SSO on Communications Suite. I just want my users to access Communications Express [uwc] with mail and calendar using SSL.
I have Messaging Server 6.2-3.04 (built July 15 2005)
Thanks in advance.
-James
SSL SUN Communications Suite 2005Q4
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Date:          Mon, Apr 3 2006 3:48 pm
Email:           "jamturtle" <[email protected]>
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Does anybody know how to setup step-by-step SSL and SSO on SUN's
Communications Suite? I am using [or rather testing] The following
products: Calendar Server 6, Messaging Server 6, Communications Express
6, Web Server 6.1 and Access Manager 7. All on just one machine.
I have managed to get Single Sign-On working fine with Comm Express but
I can not seem to manage to get it working with SSL. I mainly want to
run https via Comm Express to access messenger and calendar. This works
great on http.
I have also read [and read] SUN's documentation about setting up SSO
with SSL but that is a bit confusing [to say the least]. I found in the
Comm Express Admin Guide:
Messaging SSO is not supported in SSL.
Work around
To support Messaging SSO with SSL perform the following steps:
How to enable Messaging SSO with SSL
1. Configure Web Server in SSL mode.
2. Configure Communications Express for SSL port of Web Server.
3. Set uwcauth.ssl.enabled=true.
4. Set uwcauth.https.port to SSL port of Web Server.
5. Enable Messaging Server in SSL mode.
6. Set the webmail.port in uwcconfig.properties to SSL port of
Messaging Server.
7. Provide messagingsso.ims.url to Non SSL port of Messaging Server
8. Install the Certificate Management Server root Certificate Authority
(CMS root CA) on both Web Server and Messaging Server.
9. Restart Web Server.
10. Provide a value to local.webmail.sso.ims.verifyurl pointing to Non
SSL port of Messaging Server.
11. Restart Messaging Server.
The problem here is what is meant by "CMS root CA" ?? of course when
searched on Google I get the Communications Express Admin Guide lol :^)
Anyways I got a Thawte Cert for the web server, this seems to work fine
and the "uwc" login page works fine too. Now what do I do to get
messenger to work? Get another Cert?? It says "install CMS root CA on
both Web Server and Messenger" how??? maybe I need to create self
signed certificates??
I need to have calendar working too, there is a SSL setup for calendar
but will it run with SSO uwc??
I also run into the problem in the Admin Guides of using "iplanet
console" to manage certs and some other features, what is this? of
course I can't find it or SUN has changed its name [but still suggests
to use it].
Well I am a bit frustrated, maybe something I am missing or not read
correctly [my apologies]. I do not think this to be uncommon to want an
integrated mail and calendar application running SSO and SSL. So if
anybody knows an easy step-by-step setup or a link to such a thing
please let me know. I am not new to Unix nor Solaris but definitely
know little about Communications Suite [or maybe SUN has changed that
name too :^(
Thanks in Advance
-James

Thanks Jay but I think we are now digressing. I am
sorry if it sounds like I am complaining, I just want
to figure out to how to make this work. Someone must
know how to set this up step-by-step. I think I
understand the difference between SSO and SSL and
that they are not interchangeable, I want both to
work.
If I was to use only ME then I don't need SSO, I
would just use it with SSL, which I still have not
figured out how to do, because I do not know where to
find iPlanet Console???Iplanet Console may be found in your Directory SErver install. command, "startconsole:
You do not need to use Console for anything.
You can use "certutil" to manipulate certificates, should you prefer to do that.
You can use "configutil" to change config settings.
do you know where it should
be, is there a default path? Does it install with ME?It's really the Directory Server console. You have it.
Can I download it?
I also understand that the benefit of SSO is not to
have to sign on several times and that in my case we
are talking about 3 different pieces of software, CE,
ME and Calendar [plus Access Manager].
I am running my system with SSO on CE, ME and
Calendar and it works great. I wish to offer this
setup so my users can access both mail and calendar
via one web interface, just like hotmail, yahoo etc.
I also want remote users to access the same web
b interface via SSL [their passwds will have some
level of security]. As usual, you need to take these one step at a time. First, get your SSL working. Then get CE working. Then follow the documentation to get SSO working. It does work. Many others have been successful getting it all to work.
The reason I asked about possibly another SUN product
is because I have setup other products like IMP and
Zimbra via SSL and they work in this fashion.
I am fairly sure this is possible with these SUN
products but I am still trying to figure out how to
do it.
This is why I am asking if anybody has any experience
setting up this combination of products in this
fashion, please let me know or guide me in the right
direction.
Thanks in advance
-James

Some general questions about Sun Java Communications Suite

Hello Everybody,
We are a small group of individuals (2 Java developers and 1 Linux expert and Web Application developer), located in Germany.
We are fully new to �Solaris� and Sun Java Communications Suite and know, that it�s a highly professional software system for large scale deployment. However we plan to install (64 Bit version) and manage it in a small network environment, consisting of a Server (4 GB RAM, RAID 5, AMD Dual CPU) based on Solaris 10 (X86) and *20* clients based on Win XP, Solaris and Linux.
It�s a network of a non-profit organization, providing social services to local society.
At clients we will use the Communications Express and the needed services are: Calander, Mail and Address book. (no need of Outlook Connector, Instant Messaging, Document Management, etc.)
Our long-term aim is - after learning of professional architecting, deployment and management of Communications Suite - to provide integration and development services to organizations (schools and small / medium sized Business) and public in cooperation with ISP or infrastructure-providers like Sun Microsystems.
Now, our main questions are:
*1.-* Is the Server phy. recourse enough to deliver the mentioned services of Communication Suite to 20 clients without problems?
*2.-* Isn�t Communications Suite oversized for such small network mentioned above or better, if we use another collaboration software system like Opengroupeware (http://opengroupware.org/) ? Opengroupeware is developed using non-java lang and therefore doesn�t match our strategy.
*3.-* Does the Communications Suite download-pack includes all necessary components of Sun Java ES (Directory Server, Access Manager, etc.) or these components are to be downloaded separately?
*4.-* What is the difference between the Sun Java System Messaging Server and the Sun Java System Message Queue?
We appropriate very much your answers and any further useful information regarding our project.
Thanks
Asghar

1> I believe your hardware can support 20 users (you might need to tune the Web Server heap size) - I had a Sparc 2x450mhz w/ 2GB of ram supporting 50+ users quite comfortably - with roughly half using POP and the other half IMAP/webmail. Ideally though, for best performance you would want to break up the main servers (LDAP, WEB, and MS) between hosts) - probably not necessary for 20 users. Having all on one machine simplifies things too (but also makes it a single-point-of-failure). Your disk obviously is important, the faster the better - that it's redundant is also nice - larger deployments might use much fancier storage systems to provide speed and redundancy, and use an the App Server instead of the Web Server as a container for Comms Express.
2> I don't think it's "oversized" - might you mean overkill? In this case I don't think overkill is a bad thing. Why not have very capable software, even if you don't really need it -is how I see things.
3> I believe you get all you need in the download. Though I've never tried the 64bit version (which I am guessing is only really necessary for larger deployments where you want to obtain maximized performance for heavier loads). I recommend following the single host evaluation document to get the hang of the install.
4> I'm not sure - though the Messaging install I believe requires the MQueue stuff, I think it's sort of an API for messaging, also available separately, but used by JES Messaging system?
Good Luck,
s7

64 bit software on x86 hardware

I have a Windows XP machine that is 32 bit (x86) hardware. The machine was sent to a company that was supposed to upgrade to Windows 7. This is an x86 system.
The company upgraded using Windows 7 64-bit software. The system now seems to have some issues with program functionality (i.e. Word randomly closing when I try to click on a open document). And is very, very slow.
The company said that if the computer allowed them to load 64-bit software, than the computer was 64-bit compatible and it was the correct software to load.
Can anyone provide me with some insight/opinion into this?
Regards,
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DA

If the processor didn't support the x86_64 architecture (quite possible for older Windows PCs), Windows 7 64-bit would fail to install or run. So that it's installed means you do have a processor supporting 64-bit software.
However, do you know how much RAM your PC has? Microsoft recommend at least 2 GB for the 64 bit edition of Windows 7, vs 1 GB for the 32-bit edition. Windows will allow installations with less and the result is usually poor performance. So if your PC has
less than 2GB of RAM, complain that the company you dealt with should not have installed the 64-bit edition of Windows 7. (If it has more than 3GB, on the other hand, 64-bit is definitely the right option.)
Other things you can try:
Switch to the Windows 7 Basic or even the Windows Classic theme. (Right-click the Desktop and click Personalize.) This reduces RAM usage and can help performance on lower-spec systems.
Open the Device Manager (right-click Computer and choose Manage) and check there aren't any warnings in the devices. In particular if you don't have proper graphics drivers installed you can get a sluggish experience.

Communications Suite 5 in Sparse Zones

My machine has one NIC and one public IP
I've been able to setup zones on my Solaris 08/07 x86 machine in this manner:
3 sparse zones are on a private network (192.168.0.x) and have access to the internet via virtual interfaces of the physical NIC.
From outside the machine, services are available on on the machine's public IP, using NAT and IPF I have a service like SSH forwarded to a zone. For example: ssh -l jdoe -p 2222 public ip (or fqhdn) gets me into a particular zone based on my ipnat.conf.
I'm not sure I can do anything name based with the zones as far as forwarding the traffic appropriately based on name, especially with only one IP... or if this is a requirement for such an installation.
My question here is: Would it be possible to do an installation of Communications Suite 5 that uses my zones - they would talk to each other on the local network, but be accessed by clients via one IP (and/or name) on the physical NIC.
Would you recommend certain components on the global zone? Or would a scenario like:
Dir in zone a
Mail servers in zone b
and Web server in zone c
work?
My uncertainty is in how the components will talk to each other as:
Currently, on the inside, the zones are reachable only on their private IPs and actual ports - so once inside the global zone: ssh -l jdoe -p 2222 public ip (or fqhdn) doesn't work - I have to use the private IP and actual port, e.g. ssh -l jdoe -p 22 192.168.0.10 (or host name as mapped in /etc/hosts). Not sure if there is any fix for this, maybe further ipnat, ipf rules. Is this even a problem? Might this be transparent to end-user?
Thanks for any insights,
s7

I got this working. But on my first go, I had a problem. Without the /etc/hosts entries, I was forced by the installer to use the local zone hostname during the WS, AM, DA, and CE installs; the problem is AM would redirect to this un-DNS-resolvable local zone name - e.g. when calling: http://gz.foo.bar.com/amconsole it would redirect to: http://silverzone.foo.bar.com/amconsole, which failed outside of the /etc/hosts environment.
Here's what worked on the second go:
Each zone's /etc/hosts files have entries for each other; and one -its primary entry- calling itself the GZ name.
This allows the WS/AM/DA/CE to use the 1 DNS resolvable hostname I have (gz.foo.bar.com), and avoids AM redirecting to an non DNS resolvable zone name.
For example, here's the silverzone's /etc/hosts file:
# Internet host table
# ::1 localhost
127.0.0.1 localhost
192.168.0.80 gz.foo.bar.com silverzone.foo.bar.com silverzone loghost
192.168.0.60 orangezone.foo.bar.com orangezone
192.168.0.70 purplezone.foo.bar.com purplezone
During the install parts, (except for the DS itself, where I did use the GZ hostname), when it wanted the LDAP host or URL, I used the zone name - e.g. purplezone.foo.bar.com:389 - because if I used the gz.foo.bar.com name, it wouldn't work - because LDAP's on a different zone.
This doesn't appear to be a problem as the LDAP name-based communication seems to happen entirely internally.
For CE config: Since messaging and calendaring servers are on a different zone than CE/WS, I had to use their zone names when referring to the host/port ME and Cal. Exp. are listening on - I couldn't use the GZ name. Again, as each zone also thinks its the GZ - it would try to find those servers/ports on itself, and those servers are listening on a different zone.
Basically, I tried to use the GZ name during the install wherever it would let me, and I increased the places it would by having the /etc/hosts entries. When I couldn't use the GZ hostname, I used the appropriate local zone names.
My sequence was something like this (I used "configure now" option):
0> install shared components and message queue in GZ
1> purplezone: install DS and preparation script - start server, run prep script
2> orangezone: install messaging and calendar servers
3> silverzone: install WS, DA, CE, and AM (use GZ name for AM hostname)
4> silverzone: configure DA
5> orangezone: configure messaging an calendar
6> silverzone: configure CE
For calendar, I did have to edit the ics.conf and replace the entries for orangezone with gz.foo.bar.com.
This thread helped me setup the inter-zone networking:
http://forum.java.sun.com/thread.jspa?messageID=10137177&tstart=0

Enterprise deploy Adobe Technical Communication Suite 5

Enterprise deploy Adobe Technical Communication Suite 5. AAMEE 3.1 doesnot recognize the package and creative cloud packager doesnot help either as the package created by ccp doesnot get installed

Going to answer my own question. Its long, and im not sorry as it took me over an hour to work it out and test!
So my scenario is I am creating a disk image to deploy to my end users (over 50), I have a Volume Licence key, however installing Technical Communications Suite 5 will not install until I have logged into my adobe account which will cache my details in the image and we dont want that.
So... I have found a link to silently installing Technical Communications Suite 3 (close enough? - Yes!).
There are several things to do which with a little more work can be deployed with GPO etc...
Copy the media to somewhere, we will assume c:\TCS5
I have the following folders and files in this folder -
*deploy
*packages
*payloads
*resources
*Set-up.exe
Copy the correct language file .xml from "deploy" for me this is "Install_en_US.xml" and drop it in "c:\TCS5" for no real reason other than it makes it easier for me.
Edit this file (i used notepad++) to only include the products you want to install. i.e. Acrobat only from the TCS suite.

<Payload adobeCode="{5EEBC969-9161-4053-B4E0-200000000000}">
<Action>install</Action>
</Payload>

<Payload adobeCode="{23D3F585-AE29-4670-8E3E-640000000000}">
<Action>install</Action>
</Payload>
Create a file named "application.xml.override" in c:\TCS5 which should include the following information, you will need to enter two values yourself:
PRODUCT SERIAL NUMBER WITHOUT DASHES - This is fairly obvious and is your TCS5 product code
PAYLOAD CODE - To get this code open the setup.xml file on the media c:\TCS5\payloads\setup.xml, copy the product code between <mediaSignature> and </mediaSignature> Example: <Configuration><Payload adobeCode="{DE60F0DE-469A-42DC-A678-978313210057}">.
The rest is pretty obvious:
Registration - Do you want end users to register?
Updates - Do you want the product to self update?
EULA - Not interested as I have already read it
<?xml version="1.0" encoding="utf-8"?>
<Configuration>
    <Payload adobeCode="{PAYLOAD CODE}">
        <Data key="Serial" protected="0">PRODUCT SERIAL NUMBER WITHOUT DASHES</Data>
        <Data key="Registration">Suppress</Data>
        <Data key="Updates">Suppress</Data>
        <Data key="EULADelay">-1</Data>
    </Payload>
</Configuration>
Save this file.
Now you have you install language file, your override file and you set-up.exe file in c:\TCS5. Lets install... Now the guide wont tell you all the paths need to be absolute, not from where you are running the command from.
c:\TCS5\Set-up.exe --mode=silent --deploymentFile=c:\TCS5\Install_en_US.xml --action=install --c:\TCS5\overrideFile=application.xml.override
Tada! It should install. (the default action is install so you can omit --action=install this was also spelt wrong in the snippets I found so go careful)
If you get issues the install logging is pretty good, they can be found here : “\Program Files(x86)\Common Files\Adobe\Installers\” (also could be Program Files without the (x86) on your system.
If you get error 16, your file names or paths are probably wrong, error code 19? close any conflicting apps the log file will tell you whats causing the holdup.
You can uninstall with the same procedure just swap out the language install xml file to the uninstall xml file.
So there it is, if you have a better way or AAMEE 3.2 is released, drop me a PM so at least I can then slipstream the updates in... Thats the next job...

Captivate latest version in Tech Communication Suite

Hello,
I have installed Adobe Technical Communication Suite very recently and the Captivate version after an update is 5.0.2. However, I have seen that the latest version available is 5.5. Does anybody know why Adobe Technical Communication Suite does not include the latest Captivate version available? Can I upgrade to that version?
The 5.0.2 version just won't record correctly on my Windows 7 system. I tried the "run in administration mode" workaround, but it still does not work. That is why I would like to upgrade and see if this issue has been solved in 5.5 version.
Regards

Thanks for your reply.
Yes, the version is the latest, the one you mentioned, with al patches installed. My screen resolution is 1900x1200, which is the recommended resolution for the laptop I am using, according to Windows 7. The hardware I am using should be enough in terms of processor and RAM: Intel core duo at 2.54 GHz. 4 GB RAM. However, I did notice that dedicated video memory is just 64 MB, but total available graphics memory is 1575 MB.
The sreen area recorded is 640x480. Apparently, it always records the area above the upper red line of the square. It never actually records inside the screen recording area but above it, and consequently the mouse movements are wrong and so are mouse clicks because it all happens above that red line.
Yes, higlight boxes are misplaced. They also appear above the recording area I specified (above the upper red line of the square). I do not use spanning and the browser zoom is set at 100%.
I tried creating a new porject lowering the screen resolution of my PC to 1600 x1200 but it still does not work. I don't know it will have something to do with resolution.

Adobe Technical Communication Suite 1.3 Announced

Adobe Technical Communication Suite
(www.adobe.com/products/technicalcommunicationsuite) has been
updated today. Technical Communication Suite 1.3 now contains the
new Adobe Acrobat 9 Pro Extended. Technical Communication Suite
customers can purchase an upgrade that includes Acrobat 9 Pro
Extended. Adobe Acrobat 9 Pro Extended is a superset of Acrobat 9
Pro, all the powerful 3D features, and Adobe Presenter, Adobe
LiveCycle Designer ES, and Adobe 3D Reviewer software. With
Presenter, you can add video, voice-over, demos, and interactive
quizzes to Microsoft PowerPoint slides, and then output to PDF for
reliable, cross-platform sharing. I am sure learning professionals
will love this new and exciting feature.
With Acrobat 9 Pro Extended, you can now deliver the richest,
most engaging PDFs with new support for videos and portfolios.
Easily share video in PDF - Convert a variety of video
formats to FLV for reliable, cross-platform sharing of video,
animations, and applications in PDF documents. With native support
for Adobe Flash technology, no additional media player is necessary
for playback.
Insert video in PDF - Embed video in Microsoft Word or
PowerPoint and convert to FLV in PDF or insert FLV or H.264 video
in PDF files for direct playback in Acrobat and Adobe Reader.
Easily review video - Comment on video using any of the
commenting and markup tools to add feedback to a specific frame.
Unify the widest range of content in a PDF Portfolio -
Assemble documents, drawings, e-mail, spreadsheets, and rich media
— including audio, video, 3D, and maps — in a single,
compressed PDF Portfolio.
Use professionally designed templates - Choose one of many
professional templates to quickly integrate content, define
navigation, and add polish to your PDF Portfolio. Add your logo and
include descriptions to guide recipients through the contents.
I have not listed the most compelling 3D features here. For
more details on features, please click here -
http://www.adobe.com/products/acrobatproextended/features/
Acrobat.com services are now available (announced
simultaneously) that enable you to store and share large documents,
collect form data, and review documents with virtually anyone
across the world.
Thanks and regards
Vivek Jain
Group Product Manager, Adobe Systems
Adobe Technical Communication Suite, FrameMaker and RoboHelp
www.adobe.com/products/technicalcommunicationsuite/
blog-
http://blogs.adobe.com/techcomm/
RoboHelp Packager for Adobe AIR-
http://labs.adobe.com/technologies/robohelp/

Hello Vivek,
Thanks for the announcement.
It is nice to know that anyone that now purchases the
Technical Communication Suite 1.3 as an upgrade will get Adobe
Acrobat 9 Pro Extended for the same price I paid in October 2007
for the Tech Comm Suite with Adobe Acrobat 8. Had I only waited
until this month to purchase the Technical Communication Suite I
too would have the latest version of Adobe Acrobat but alas, I will
have to spend an additional $300US to upgrade to TCS 1.3. Which
means I will have paid 30% more for the TCS than anyone purchasing
it now.
Sometimes it just does not pay to be an early adopter of a
product and have to go through the pain of wondering why RoboHelp 7
was so slow (among other bugs)...but I digress.
I understand you likely have nothing to do with the pricing,
but I felt I had to say something.
Regards,
Randi

Sun Java Communications Suite questions

Hi all! This is my first post to these boards so please excuse any board fobars.
Anyway, I have been charge with replacing our existing mail system based on POSTFIX, IMAP and SMTP with a better solution and have come to Sun Java Communications Suite as an option.
I notice the software can be downloaded for free, but there isn't any obvious mention of end-user costs. Are there any?
Second, what is the best way to back up the system each night and weekend. I have tried doing a search in Yahoo! and Google but haven't really come up with an answer. Can I back up individial mailboxes and objects with them or must I backup only the system as a whole?
Thanks for any help!
Mark

Yes it has shared folders and you can set up email lists. For instance I have our hylafax fax server just convert the incoming fax and put it in a public company folder that everyone has read access to. Also I have a mailing list that when you send to the address it goes to all employees and you can add the ability for an outside email address like [email protected] rights to send mail to it. The graphical interface works well but you'll want to make your own service packages which isn't hard to do. I really like using commadmin to create my users over the delegated admin but that’s just me.
Oh yea I also have a public mail folder I use for corp documents. I just email the docs into that folder.
Calendar server is great. The outlook connector works great.
Plus if you’re going to run it on Solaris 10 you get all the great functionality of that operating system for instance I have my whole mail server running on a solaris zone which resides on a zfs filesystem.
Which makes it extremely easy to back up or clone and run experiments or updates something goes wrong just rollback. ZFS is truly the best file system out. Solaris is so awesome it was able to keep running even when one of my cheap xeon processors was running in a degraded state. Solaris Fault manager is a god send and they don’t even market it really. fmadm faulty has saved my butt many times.
Solaris 10 + commsuite = Little downtime and tons of power.
Edited by: mark42324 on Dec 4, 2008 5:45 PM

Installing Technical communication suite

Folks
I am trying to install Technical communication Suite (mainly
for Captivate at the moment - the rest I'll use later) . I am
running Windows XP, Pentium 4 etc and have a licenced version of
Captivate 2
I keep getting the error message Error: Unable to Load
Product Information as soon as click on the first button on the
initial screen (activated by autorun)
I have worked through the troubleshooting doc on the adobe
site to no result.
The installation process starts up OK on my old steam powered
PC - but I want to install this on my better Pc
any suggestions?
Regards
Steven Knight

Hi Steven
Unfortunately, almost all of us here already have the product
successfully installed.
First, I'd try what is outlined in
this link.. If that
doesn't help, I'd strongly encourage you to contact Adobe support
and see what they have to say.
For what it's worth here, Adobe has changed the installation
method for most of their products. This means that installation
issues aren't problematic with only Captivate. There are issues
with many of the products.
Cheers... Rick

Technical Communication Suite 3 - Install Location Correct?

Hi All,
I've just installed the new TCS3 upgrade from TCS2.5 on my XP Pro SP3 machine. The installer on the DVD seemed to work fine, but I just noticed that it didn't create a \Technical Communications Suite x\ folder like other TCS versions had. It placed all the components (FM10, RH9, etc) in the \Program Files\Adobe\ folder. Has anyone else seen this behaviour? I just found it odd that it seems to have performed a "standalone" component install with the added functionality of the suite.
Jeff

Hi Jeff,
This is the as per the new design of TCS 3. In earlier version all the suite products were placed in TCS folder but in TCS 3 you will not see any TCS folder but all the individual component will have separate folder in "C:\Program files\Adobe"
Thanks,
Sameer

Communications Suite 6u1 stability issue

Hello,
I have a stability issue with Comm Suite 6 Update 1.
imsimta version
Sun Java(tm) System Messaging Server 7.0-3.01 64bit (built Dec 9 2008)
libimta.so 7.0-3.01 64bit (built 09:57:35, Dec 9 2008)
Using /opt/sun/comms/messaging64/config/imta.cnf
SunOS apollo2 5.10 Generic_138888-01 sun4v sparc SUNW,-T5220The server was installed as Communications Suite 6 and I upgraded it to U1 2 weeks ago.
Last weekend I put the whole system into production but unfortunately the SMTP demon hangs from time to time.
Here is some messages from different log files:
From default log:
[08/Jan/2009:16:36:08 +0200] apollo2 stored[11346]: General Warning: imapd process 10622 exited abnormally
[08/Jan/2009:16:36:08 +0200] apollo2 stored[11346]: Store Warning: stored: Sun Java(tm) System Messaging Server STORE 7.0-3.01 64bit (built Dec 9 2008) starting up
[08/Jan/2009:16:36:11 +0200] apollo2 impurge[11347]: General Notice: impurge started
[08/Jan/2009:16:36:13 +0200] apollo2 imsched[11350]: General Notice: starting up
[08/Jan/2009:17:45:01 +0200] apollo2 msprobe[11881]: General Error: cannot connect to port 25: Connection refused
[08/Jan/2009:17:45:01 +0200] apollo2 msprobe[11881]: General Critical: SMTP server is not responding
[08/Jan/2009:17:45:01 +0200] apollo2 msprobe[11881]: General Warning: dispatcher process is not running, but does not appear to have crashed. No restart requested.
[08/Jan/2009:17:45:01 +0200] apollo2 msprobe[11881]: General Error: cannot connect to port 587: Connection refused
[08/Jan/2009:17:45:01 +0200] apollo2 msprobe[11881]: General Critical: SMTP_SUBMIT server is not responding
[08/Jan/2009:17:51:56 +0200] apollo2 imsched[11350]: General Notice: shutting down
[08/Jan/2009:17:51:56 +0200] apollo2 impurge[11347]: General Notice: impurge finished
[08/Jan/2009:17:51:56 +0200] apollo2 stored[11346]: General Warning: imapd process 11348 exited abnormally
[08/Jan/2009:17:51:56 +0200] apollo2 stored[11346]: Store Warning: stored: Sun Java(tm) System Messaging Server STORE 7.0-3.01 64bit (built Dec 9 2008) shutting down
[08/Jan/2009:17:56:35 +0200] apollo2 stored[1324]: Store Warning: stored: Sun Java(tm) System Messaging Server STORE 7.0-3.01 64bit (built Dec 9 2008) starting up
[08/Jan/2009:17:56:39 +0200] apollo2 impurge[1325]: General Notice: impurge started
[08/Jan/2009:17:56:48 +0200] apollo2 imsched[1328]: General Notice: starting up
From watcher log
Watched 'dispatcher' process 11352 exited abnormally
[08/Jan/2009:16:39:42 +0200] (Notice) Received request to restart: dispatcher
[08/Jan/2009:16:39:42 +0200] (Notice) Connecting to watcher ...
[08/Jan/2009:16:39:42 +0200] (Notice) dispatcher server is not running
[08/Jan/2009:16:39:42 +0200] (Notice) Starting dispatcher server .... 11435
Watched 'dispatcher' process 11435 exited abnormally
[08/Jan/2009:17:40:43 +0200] (Notice) Received request to restart: dispatcher
[08/Jan/2009:17:40:43 +0200] (Notice) Connecting to watcher ...
[08/Jan/2009:17:40:43 +0200] (Notice) dispatcher server is not running
[08/Jan/2009:17:40:43 +0200] (Notice) Starting dispatcher server .... 11860
Watched 'dispatcher' process 11860 exited abnormally
[08/Jan/2009:17:44:19 +0200] (Notice) Received request to restart: dispatcher
[08/Jan/2009:17:44:19 +0200] (Notice) Connecting to watcher ...
[08/Jan/2009:17:44:19 +0200] (Error) dispatcher failed twice in 600 seconds, will not perform restart
watcher process 1322 started at Thu Jan 8 17:56:33 2009The dispatcher.log* and tcp_smtp_server.log* are always empty.
The mail.log_current has this at the hanging moment:
08-Jan-2009 17:44:19.84 tcp_local    +            O [unknown] SMTP
08-Jan-2009 17:44:19.84 tcp_local    +            X [unknown] SMTP Error writing SMTP packetThe problem repeats from time to time and I have to restart the mail server manually.
There are no core dumps in the system and system logs are OK.
There are latest patches installed and the system is very stable itself except SMTP part of CommSuite.
The auto restart is enabled out of the box.
configutil -o local.autorestart
yesThe server is almost idle. It serves 10 people and there are just few mails going via it.
Obviously there is something wrong with my configuration or it's a bug.
Could someone help me to understand the reason of such instability?

Hello Shane,
I appreciate you help.
The dispatcher process crashes by itself, nobody kills it manually :)
The coreadm has been enabled from the installation date and there is just one old core dump for some java process.
coreadm
     global core file pattern: /var/core/core.%f
     global core file content: default
       init core file pattern: core
       init core file content: default
            global core dumps: enabled
       per-process core dumps: disabled
      global setid core dumps: disabled
      per-process setid core dumps: disabled
     global core dump logging: disabled
ls -la /var/core
total 126918
drwxr-xr-x   2 root     root         512 Jan 4 12:34 .
drwxr-xr-x 47 root     sys         1024 Sep 14 19:28 ..
-rw-r--r--   1 root     root           8 Sep 26 18:32 .nsr
-rw-------   1 root     root     75235729 Jan 4 12:34 core.javaNow I changed coreadm to this:
coreadm
     global core file pattern: /var/core/core.%f
     global core file content: default
       init core file pattern: core
       init core file content: default
            global core dumps: enabled
       per-process core dumps: disabled
      global setid core dumps: enabled
per-process setid core dumps: disabled
     global core dump logging: enabledOK. Next time I will use "imsimta restart" but this does not solve the problem.
I used /opt/sun/comms/messaging64/bin/stop-msg, /opt/sun/comms/messaging64/bin/start-msg commands to do this.
The problem I have is SMTP service stops to work and I cannot receive any emails until I do a restart .
Can I turn on some additional logging either for dispatcher or for SMTP process?
Any ideas how to make it work stable?
Best Regards,
Victor

Anyone running Communications Suite 5 on X86 hardware

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