Anyone teach me how to be an engineer please ?????

Thunder and Lightning storm, alas NO phone line but strnagely broadband still working.
Took all equiment off the line and plugged phone into main test socket ...A PHONE LINE THERE.... return faceplate.... NO PHONE LINE again :-(..... (Broken face plate perhaps??)
to confuse things further the broadband only works when the (Perhaps broken) faceplate is fitted to the main test socket, so it is a choice of having a phone or having broadband right now.
Phoned BT and was advised I am responsible for the mains faceplate and need to have it repaired, i declined the offer of an engineer being sent out to do it, as i know i cannot afford it.  SO now i have a screw driver in hand and am ready for all the advise you clever forum readers can offer :-)
Heres hoping, hey and if i am good who knows, i migh give up my day job !!!!

I would get a new socket its (simple though not legal ) to fit if it were me .
Have a look here and google for connection data
http://www.google.co.uk/products?q=bt+master+socket&oe=utf-8&rls=org.mozilla:en-USfficial&client=fir...
If any post helps tick the star box on the left
Just cause Im paranoid dont mean they are not out to get me

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