Anyone using a Mac also using the Adobe pdf pack?

Anyone using a mac also using the Adobe pdf pack? I did not realize it needed flash drive to work. I also have Windows installed on my Mac but was unsure how to switch over to the application.

Hi,
You can use PDF Pack on Mac using either Web UI or Adobe Reader X or Reader XI. Please see our system requirements for PDF Pack at https://www.acrobat.com/misc/en/system-requirements.html
You can log in at https://createpdf.acrobat.com/signin.html with your Adobe ID and password or signin from Reader(by selecting "Tools" at top right coner then click "Signin" link).
Thank you.
Hisami

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Accidentally purchased the Adobe PDF Pack

Hi! I accidently purchased the Adobe PDF Pack on 6th june 2014. I just wanted to use it it for one month. I didn't realise that it's monthly charging sunscription. Of course i need to cancel my sunscription as soon as it is possible. I don't want or need it. Can I get my money back please?

Hi elenik92126422,
I've checked your account; what you purchased was a subscription to Acrobat Pro. (If you got PDF Pack, we don't have record of that subscription under the email address that you use here in the forums).
When you subscribe to Acrobat, it does show that the subscription is charged monthly and that an annual commitment is required:
And, while I can cancel an Acrobat.com subscription, I can't cancel an Acrobat Pro annual subscription for you. Please Contact Customer Care via phone or chat.
Best,
Sara

I want to subscribe to the Adobe PDF Pack

I want to subsribe to the Adobe PDF Pack at $90/yr - but when I click on the subscribe button - I don't see how to subscribe - nor do I see any instructions on how to use the software within the subscription.
Please help me, here.

There seems to be some problem with that site today (I seem to remember that there was an announcement that the service would be unavailable on March 1).
Call Customer Service at 1-800-585-0774
[topic moved to PDF Pack forum]

Hi there, I currently subscribe to Adobe Pro Subscription (yearly) and I also subscribe to Adobe PDF pack (monthly). I only require Adobe to read and create PDF documents such as converting word/excel document or a web based document. Can someone tell m

Hi there, I currently subscribe to Adobe Pro Subscription (yearly) and I also subscribe to Adobe PDF pack (monthly). I only require Adobe to read and create PDF documents such as converting word/excel document or a web based document. Can someone tell me if I'm doubling up as I'm not sure of the differences between the products and would like to save a few dollars.

Acrobat Pro can do a lot more than the PDF Pack online service.
Try if you can do everything you need with PDF Pack; otherwise keep Acrobat Pro.

I purchased the Adobe PDF Pack but it won't allow me to convert any files to pdf or combine multiple files to into 1 pdf form. It keeps saying "Error occurred while trying to access the file". WHY

I purchased the Adobe PDF Pack for $7.50/month (or $89.99/yr) but it won't allow me to convert any files to pdf or combine multiple files into 1 pdf form. It keeps saying "An error occurred while trying to access the service". WHY is this happening & How can I fix it?

Hi hpmg,
It seems you are trying to access the service via Adobe Reader. Make sure you are signed in with your Adobe ID. Is Reader updated to the latest patch v 11.0.09?
It might be possible that a firewall or antivirus might be breaking the connectivity from Reader to the server.
Try accessing the service from the browser: https://cloud.acrobat.com/exportpdf and check if that works for you.
Regards,
Rave

I purchased the Adobe pdf Pack to combine 50 PDF files to one and when I select them from my folder it claims "the files are not in a format not supported for conversion to PDF". They already are pdfs, what am I doing wrong?".

I purchased the Adobe pdf Pack to combine 50 PDF files to one and when I select them from my folder it claims "the files are not in a format supported for conversion to PDF". They already are pdfs, what am I doing wrong?

Moved to Adobe PDF Pack (read only)

How do I install the Adobe PDF Pack Desktop Printer

How do I install the Adobe PDF Pack desktop printer?

If you’re running the standalone version of FM, then the “headless” Acrobat comes with it; reinstall FM to repair that part. However, if you already had a full version of Acrobat installed, the FM installer may have screwed it up – you’ll have to uninstall all Acrobat(s) and reinstall.

Hi! I accidently purchase the Adobe PDF Pack Annual $90. I don't want or need it. Can I get my money back please?

Hi! I accidently purchase the Adobe PDF Pack Annual $90. I don't need it or want it. May I have my money back please?

Hi nhihao91,
I checked your account, your PDF Pack subscription is not confirmed yet at our end.
Once it gets confirmed I will cancel it.
Regards,
Florence

Where do I put my credit card information to pay for the ADOBE pdf Pack I purchased?

How do I put my credit card information to pay for the ADOBE pdf Pack I purchased?

Hi giingerlee,
When you click Subscribe, you are prompted almost immediately for your credit card number, expiration date, and CCV number. What do you see when you click Subscribe?
Best,
Sara

Can't use the Adobe PDF pack I paid for. Asks me to subscribe over and over!

i have been subscribed to the Adobe PDF for a couple months now, but for about two weeks now, the app won't let me convert word documents to PDF -which is what i pad for. Instead, whenever I click on the little icon, the subscribe for 9.99 dollar pops up, over and over again! I click subscribe, and a message appears, saying I'm already subscribed and that my service will be renewed every month (June 12 I believe) AND the service is still being paid for! how can you solve that?

In the Reader home screen, could you make sure that you are signed in with the Adobe ID that was used to pay for the subscription? (Please do not reveal your Adobe ID on this pubic forum here.)

I paid for an upgrade to the Adobe PDF Pack, but the program doesn't recognize that it has been paid for.

I paid for an Adobe PDF Pack and received an order number, but the program doesn't recognize the upgrade and will not run for me.

If you're in the U.S., try calling 1-800-MYAPPLE.

I want to cancel my annual subscription for the Adobe PDF pack

I want to cancel my annual US $89.99 subscription for the adobe PDF pack

Go here: Cancel your membership or subscription | Acrobat, Acrobat.com online services

I wish to cancel my subscription for the Adobe PDF pack (I received a renewal e-mail today) - your web-site is awful for such a simle action - please confirm cancellation

I don't wish for a discussion - I wish and require cancellation of my subscription - that's all

I acknowledge that I am not very computer literate - I've solved the problem - I have used an e-mail which didn't trigger the product listing - although it is one of my e-mails. Using another (I guess the one I actually ordered against) I was given the product to manage.
Neil

Business use of Adobe ExportPDF or Adobe PDF Pack

Hello,
i just have one Question, which licence do i need to use the "PDF Export" or the "Adobe PDF Pack" from Adobe Reader 11 in my Business.
Is there any kind of a "Special" Licence?
For your Information, we have Terminal Server Environment with shared Applikation.
best regards
Hermann Dilger

Not sure if there is any other than the standard license; see https://www.acrobat.com/
[topic moved to PDF Pack forum]

Inaccessible Adobe PDF pack

I just paid $10 for the Adobe PDF Pack. But it is still unavailable (still asks me to subscribe for $10). How can I solve this or get my $10 back?

Hi,
We could not find your Adobe ID for PDF Pack subscription. Please send me your order # or another email address you might used as Adobe ID.
Thank you.
Hisami

Anyone using a Mac also using the Adobe pdf pack?

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