ANYONE WANT MY MACBOOK PRO??

I have been attempting to get support for my macbook pro. I am finding it , firtly imposible to get an appointment with a so called "genius". None are available and when they are it's for 9 or 10 AM.... DON'T MOST OF US WORK!!!???
I have spoken to individuals on the phone for support to no avail as all 3 people were rubbish ! and one even said that I will not get any support even though I am in my warranty period as I do not have an apple care plan. THIS IS CRAZY. There are no email addresses for customer service or support, all I want is to have a product that I bought from a company looked at. I feel like I'm fighting an endless battle and might as well throw my Macbook away.
I dont understand why I cant get the support and service I deserve when purchasing a product work +-£2000 .... WHY WONT APPLE HELP ME !!!!
Can anyone suggest what is the best route to take in order to get a result for my issues ???
HELP

Hi
You are entitled to free telephone support for the first 90 days after that Apple will charge. But if the problem is an actual warranty repair, and your MacBook Pro is under a year old, then you will be refunded the charge made to you. So if your MacBook Pro is faulty then I would suggest your best option is to phone Apple Care pay the fee and then have it refunded. Then at least you can do it at your own convenience.
Remember if your MacBook Pro is under a year old you can still buy AppleCare for it, giving you 2 years plus what ever is left of the first year. You will then be entitled to free telephone support and repairs if found faulty.
Phil

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First before i forget, i want to an apple store bout a week ago and saw the >coolest screen savers ever. It had the cool new iPod commercial, and i was >wondering how to get that as my screen saver, or better yet the new intel >mac commercial.... 2nd also at the apple i saw somthing sorta like a dock in >the middle of the screen. it had apps on it like a dock but it was in the >middle of the screen, how to do that? 3rd when i just downloaded 10.4.4 it >asked me to restart so i restarted and it took like a minute or two more to >start up, my ibook only takes like 30 seconds to startup, whats up? i guess >thats all for now... thanks
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I wasn't notified that you asked me a question or that there was a new post on this topic. I should have been, that bugs me.
Anyhow... Mr. Ah
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