Anything I try to do on my iMac is suddenly slow and I typically get the pinwheel or it takes a few minutes for the app to start. This includes just typing into an email or pages doc etc.

I was using WildBlue Satellite service for my internet connection. I recently changed to a Broadband connection. Since the change my computer is slow. I click on the mail application icon (or any other icon) and then wait and wait for it to open. It used to be instantanious. While I am editing in Pages or Numbers I will type almost an entire sentence before the characters actually appear on the screen.  This happens when I am typing an email as well. I often get the pinwheel and cannot do anything until the system catches up with me. It doesn't make sense that the broadband connection has anything to do with this. My internet upload and download speeds are great.  It is mostly the internal apps that do not require an internet connection. Any ideas?

I've got activity monitor open and nothing is popping out at me. But I will check it the next time I get the pinwheel.
No software was installed - either related to the new broadband connection or otherwise. I checked for updates to the OS (nothing).
I tried turning Airport off and at first it seemed better and I also did not have the ethernet connected.  I also did an SMS reset? No change.
Good suggestions though.
Oh, I am running Parallels6.  I've shut windows down, performed a clean disk and system clean with Trend Micro. 
Message was edited by: christinefrommountainair

Similar Messages

  • Why does it take a few minutes for gmail emails to be forwarded to my icloud account on my Mac Book?

    Suddenly, my gmail emails which have always been set to automatically forward to my icloud account on my, laptop (especially slow now), and iPad, are now taking several minutes for them to forward.
    Why is this?
    I did recently update to Yosemite. Could this be why? I have never had this issue.
    Thanks!

    Just to rule out Gmail, I have been having the exact same issue from a private-domain email account.  Like you, I recently upgraded to Yosemite and I'd say the timeframe roughly corresponds to that. I've seen delays of as much as three or four hours, in fact.  Crazy.

  • My iMac suddenly can't read the backup hard drive I've been using for Time Machine.  I did NOT just upgrade the OS or anything.  The external HD is an OWC Mercury Elite All Pro. It's worked fine since I got the iMac 4 years ago.`

    My iMac suddenly can't read the backup hard drive I've been using for Time Machine.  I tried unplugging the cord that connects the HD to the iMac and plugging it back in, but I still get "The disk you inserted was not readable by this computer" below which are buttons for Initialize, Ignore and Eject.  I was using a cord that went from larger square plug to larger square plug.  So then I tried one that went from smaller square plug to what I think is USB (thin rectangular plug) of the sort that connects the keyboard and mouse. It's the type that my printers and scanners use to connect to the iMac.  I did NOT just upgrade the OS or anything.  The external HD is an OWC Mercury Elite All Pro. It's worked fine since I got the iMac 4 years ago. What else can I try before just trying to initialize and

    Thanks, Michael!  I do hear it at times spooling up and running. Just after I bumped the thread I looked for troubleshooting for this drive online and found the manual which suggested using Disk Utility which I've seen before accidentally (if I hit Command Shift U instead of Shift U to type "Unit" on a new folder for a student's homework ) but had never really noticed.   Disk Utility does see it and also a sub-something (directory?) which might be the Time Machine archives on the disk, called disk1s2), sort of the way that my iMac's hard drive shows up as 640.14 GB Nitachi HDT7... and has a sub-something titled DB iMac, which is what I named my iMac's hard drive.
    Anyway the owner's manual just shows the image under the formatting section, not the troubleshooting section, but as soon as I saw it in the manual I remembered seeing it accidentally a few times, went to it, and am now verifying the disk.  Right now it's telling me that it will take 2 hours to complete the verification, so I guess I have a bigt of a wait.  :-) 
    Does that fact that Disk Utilities can see it mean it's not failed, or just that it hasn't completely failed? 
    I can see the virtue in having multiple redundant backups, or at least two backups. What do you suggest?  Two external hard drives?  I had this one linked by ethernet, and but I also have a cord that could link it by USB (like a printer), so if this one is reparable I could get a second one and link it by USB.  If this one is not reparable I could get two and do the same thing.  I do have an Airport so I suppose it's possible to get some sort of Wi-Fi hard drive (my new printer/scanner uses only the network and not a cable, although it has a cable that I used for the initial installation), but I'd suspect a Wi-Fi hard drive might have a higher price.
    What hard drives, if any, do you recommend? I seem to recall that when I was looking at external hard drives 4 years ago, Apple's were substantially more expensive, which is why I got the OWC Mercury Elite All Pro.

  • I have an iMac, and have a Verizon DSL account. Recently, my Mac Mail keeps requesting the passwords on my account every few minutes, and will not allow me to send messages using Mac Mail. I cannot edit the outgoing server; how can I send emails?

    I have an iMac, and have a Verizon DSL account (3 email addresses). Recently, my Mac Mail keeps requesting the passwords on my accounts every few minutes, and will not allow me to send messages using Mac Mail (the message says that the outgoing server was rejected. I cannot edit the outgoing server, and the keychain will not save my passwords (the ports are valid). How can I change the outgoing server to send emails, and how can I avoid having Mail request my passwords every 2 minutes? Verizon, as usual, will not provide support to iMacs.

    Is there an email saved in your drafts or outbox folder?  I suspect that Mail is continually trying to send it, and each time Google is rejecting the email message.
    You can open the message and then delete it from your Outbox folder.  Then try removing all @gmail email addresses from it and seeing whether you can send to the other folks.  I suspect that will work.
    With email, if an SMTP server *can* verify email addresses, sometimes it will and it will refuse to send messages.  If a message has to be relayed across servers, no verification is done, and you'll get a bounce if an email address is bad.

  • Bought Premier Elements yesterday. EVERY time I try to open a set of clips with Editor, I am told I have to sign into my Adobe first. I do this and wait for several minutes for the password dialogue box to open, enter my password. then wait and wait until

    Bought Premier Elements 13 yesterday. EVERY time I try to open a set of clips with Editor, I am told I have to sign into my Adobe first. I do this and wait for several minutes for the password dialogue box to open, enter my password. then wait and wait until my pw is recognized. Accept agreement. Agreement screen disappears and I'm back where I started. Try to open video clips with editor again and get the same demand to log in. Please advise asap. thx

    Oldcameraman
    Please do not duplicate a thread. The threads are answered as soon as possible. We are not Adobe. Just user to user.
    I have answered your most recent of the duplicates
    Premier Elements 13 Organizer Works. Editor doesn't. Log in doesn't work
    It is uncertain just how far we can go to help you since you do not appear to have Premiere Elements any
    longer.Seems you demanded a refund from Adobe Chat, got it, and now are left with a non purchased program which I
    am not sure can be used.
    Duplicates tend to confuse the person asking the question as well as those attempting to reply. As I suggested in the
    above mentioned thread, try to sort out your situation with Adobe via its Adobe Chat.
    ATR

  • HT4108 I have an iPhone4, used and locked to the UK network. I need to pay for the phone to be officially Unlocked. In the meantime we used it as a device to check emails and games etc.. We put a pass lock and after many failed attempts we forgot what it

    I have an iPhone4, used and locked to the UK network. I need to pay for the phone to be officially unlocked.
    In the meantime we used it as a device to check emails and games etc.. We put a pass lock and after many failed attempts we forgot what it is. Now the phone is Disabled and iTunes can not fix it since it can not update the Software without the phone being officially unlocked..
    any idea how to do this?
    Please advice

    gencml wrote:
    We put a pass lock and after many failed attempts we forgot what it is. Now the phone is Disabled and iTunes can not fix it since it can not update the Software without the phone being officially unlocked..
    any idea how to do this?
    Please advice
    You need to visit Apple Store, and show ownership proof in case of forgotton pass code.

  • IMac is very slow and sluggish, keeps churning when editing files or on internet

    My iMac is running slow and sluggish, it takes several minutes to edit a word document or search the internet ... intermittently it runs great but productivity is near zero when to edit a sentence in a Word document takes several minutes.  When typing an email the cursor stops and if you keep typing it eventually fills in what was typed even though you can't see it when typing. Ran Etrecheck ... report is attached.
    Problem description:
    iMac mid 2010 is running very slow … takes too long to edit documents and open internet sites … increased RAM a month ago from 4 to 12 GB
    EtreCheck version: 2.1.8 (121)
    Report generated March 6, 2015 at 8:25:35 AM CST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (27-inch, Mid 2010) (Technical Specifications)
        iMac - model: iMac11,3
        1 3.2 GHz Intel Core i3 CPU: 2-core
        12 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 0/DIMM1
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM1
                4 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        ATI Radeon HD 5670 - VRAM: 512 MB
            iMac 2560 x 1440
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 3 days 23:34:34
    Disk Information: ℹ️
        ST31000528AS disk0 : (1 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 999.35 GB (636.35 GB free) - 523 errors
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        OPTIARC DVD RW AD-5680H 
    USB Information: ℹ️
        HP Officejet Pro 8500 A910
        Apple, Inc. Keyboard Hub
            Apple, Inc Apple Keyboard
        Apple Computer, Inc. IR Receiver
        Apple Inc. Built-in iSight
        Hewlett-Packard HP LaserJet Professional P1606dn
        Neat NeatConnect Scanner
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Internal Memory Card Reader
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.marvell.kext.USBGenericPrinterClass (1.0.0) [Click for support]
    Launch Agents: ℹ️
        [loaded]    com.carbonite.launchd.carbonitealerts.plist [Click for support]
        [running]    com.carbonite.launchd.carbonitestatus.plist [Click for support]
        [running]    com.citrixonline.GoToMyPC.LaunchAgent.plist [Click for support]
    Launch Daemons: ℹ️
        [running]    com.carbonite.launchd.carbonitedaemon.plist [Click for support]
        [running]    com.citrixonline.GoToMyPC.CommAgent.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [loaded]    com.roamingclient.cell.mac.tm.roamingclient.plist [Click for support]
        [running]    com.tmobile-rocket20.zerocd.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support] [Click for details]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.hp.printerAgent.plist [Click for support]
    User Login Items: ℹ️
        None
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: Java 7 Update 51 Check version
        FlashPlayerDebugger-10.6: Version: 11.2.202.235 [Click for support]
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        Flash Player: Version: 11.2.202.235 Outdated! Update
        Default Browser: Version: 600 - SDK 10.10
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Click for support]
        DirectorShockwave: Version: 11.5.9r620 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
    3rd Party Preference Panes: ℹ️
        Carbonite  [Click for support]
        Flash Player  [Click for support]
        GoToMyPC Preferences  [Click for support]
        Growl  [Click for support]
    Time Machine: ℹ️
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 999.35 GB Disk used: 363.00 GB
        Destinations:
            Taylor Technology Time Caps [Network]
            Total size: 2.00 TB
            Total number of backups: 91
            Oldest backup: 2014-01-13 06:38:23 +0000
            Last backup: 2015-03-06 14:07:22 +0000
            Size of backup disk: Adequate
                Backup size 2.00 TB > (Disk used 363.00 GB X 3)
    Top Processes by CPU: ℹ️
            81%    CarboniteDaemon
             4%    WindowServer
             3%    Neat
             1%    HP Scanner 3
             0%    Microsoft Word
    Top Processes by Memory: ℹ️
        3.05 GB    Neat
        1.46 GB    CarboniteDaemon
        232 MB    Microsoft Word
        232 MB    Finder
        219 MB    WindowServer
    Virtual Memory Information: ℹ️
        327 MB    Free RAM
        4.78 GB    Active RAM
        4.18 GB    Inactive RAM
        1.15 GB    Wired RAM
        125.62 GB    Page-ins
        298 MB    Page-outs
    Diagnostics Information: ℹ️
        Feb 12, 2015, 10:18:58 AM    /Library/Logs/DiagnosticReports/Kernel_2015-02-12-101858_[redacted].panic [Click for details]

    Matt ... got it done, recovery repair said Hard Drive OK.  Re-ran EtreCheck report attached ... still having the same issues.  Everything is fully backed up to Carbonite and Time Machine ... let me know if you see other conflicts or if it is the hard drive I will work to get it repaired.
    Thanks.
    EtreCheck version: 2.1.8 (121)
    Report generated March 6, 2015 at 9:28:28 AM CST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (27-inch, Mid 2010) (Technical Specifications)
        iMac - model: iMac11,3
        1 3.2 GHz Intel Core i3 CPU: 2-core
        12 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 0/DIMM1
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM1
                4 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        ATI Radeon HD 5670 - VRAM: 512 MB
            iMac 2560 x 1440
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 0:2:41
    Disk Information: ℹ️
        ST31000528AS disk0 : (1 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 999.35 GB (643.46 GB free) - 21 errors
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        OPTIARC DVD RW AD-5680H 
    USB Information: ℹ️
        HP Officejet Pro 8500 A910
        Apple, Inc. Keyboard Hub
            Apple Inc. iPhone
            Apple, Inc Apple Keyboard
        Apple Inc. Built-in iSight
        Apple Computer, Inc. IR Receiver
        Hewlett-Packard HP LaserJet Professional P1606dn
        Neat NeatConnect Scanner
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Internal Memory Card Reader
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.marvell.kext.USBGenericPrinterClass (1.0.0) [Click for support]
    Launch Agents: ℹ️
        [loaded]    com.carbonite.launchd.carbonitealerts.plist [Click for support]
        [running]    com.carbonite.launchd.carbonitestatus.plist [Click for support]
        [running]    com.citrixonline.GoToMyPC.LaunchAgent.plist [Click for support]
    Launch Daemons: ℹ️
        [running]    com.carbonite.launchd.carbonitedaemon.plist [Click for support]
        [running]    com.citrixonline.GoToMyPC.CommAgent.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [loaded]    com.roamingclient.cell.mac.tm.roamingclient.plist [Click for support]
        [running]    com.tmobile-rocket20.zerocd.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.hp.printerAgent.plist [Click for support]
    User Login Items: ℹ️
        None
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: Java 7 Update 51 Check version
        FlashPlayerDebugger-10.6: Version: 11.2.202.235 [Click for support]
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        Flash Player: Version: 11.2.202.235 Outdated! Update
        Default Browser: Version: 600 - SDK 10.10
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Click for support]
        DirectorShockwave: Version: 11.5.9r620 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
    3rd Party Preference Panes: ℹ️
        Carbonite  [Click for support]
        Flash Player  [Click for support]
        GoToMyPC Preferences  [Click for support]
        Growl  [Click for support]
    Time Machine: ℹ️
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 999.35 GB Disk used: 355.88 GB
        Destinations:
            Taylor Technology Time Caps [Network]
            Total size: 2.00 TB
            Total number of backups: 91
            Oldest backup: 2014-01-13 06:38:23 +0000
            Last backup: 2015-03-06 14:07:22 +0000
            Size of backup disk: Adequate
                Backup size 2.00 TB > (Disk used 355.88 GB X 3)
    Top Processes by CPU: ℹ️
            25%    CarboniteDaemon
             3%    WindowServer
             2%    systemstatsd
             1%    launchd
             0%    HP Scanner 3
    Top Processes by Memory: ℹ️
        129 MB    CarboniteDaemon
        103 MB    ocspd
        77 MB    Safari
        52 MB    Dock
        39 MB    mds_stores
    Virtual Memory Information: ℹ️
        9.94 GB    Free RAM
        1.48 GB    Active RAM
        539 MB    Inactive RAM
        922 MB    Wired RAM
        1.01 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 6, 2015, 09:24:22 AM    Self test - passed
        Feb 12, 2015, 10:18:58 AM    /Library/Logs/DiagnosticReports/Kernel_2015-02-12-101858_[redacted].panic [Click for details]

  • HT1338 my iMac is to slow and itunes doesn't actualize to the new version

    my iMac is to slow and itunes doesn't actualize to the new version

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • I got a new laptop (Macbook Pro) and my IPhone is synced with my previous laptop. I've recorded dozens of very long (un-emailable) Voice Memos over the last few weeks and need to get them from my IPhone onto my new laptop. How do I do this?

    I got a new laptop (Macbook Pro) and my IPhone is synced with my previous laptop (which I no longer have). I've recorded dozens of very long (un-emailable) Voice Memos over the last few weeks and need to get them from my IPhone onto my new laptop.
    How do I do this?
    (when I click on the Sync option I get the warning: "Are you sure you want to sync music? All existing songs and playlists on the iPhone will be replaced with songs and playlists from your iTunes library." I fear that if I click this I will lose all of my important Voice Memos as well)

    Just to add to what ChrisJ4203 said.  You can sync them to your new computer using iTunes by selecting to Include Voice Memos on the Music tab of your iTunes sync settings and syncing.  However, you still need to re-establish syncing with the new computer without iTunes erasing all the iTunes media from your phone (as the warning mentioned).
    If you copy your entire iTunes folder (not just your music) from your old computer to your new one, along with other non-iTunes media you may be syncing with iTunes (such as contacts, calendars and any photos synced to your phone from your old computer) by using migration assistant of following one of these methods: http://support.apple.com/kb/HT4527, then when you sync again with your new computer it will recognize your phone and sync as it did before.  You will still have to authorize the new computer for any Apple IDs used to purchase from the iTunes and App stores (in iTunes>Store>Authorize this computer). 
    After that you can sync your voice memos to your computer as mentioned earlier.
    If you want to archive your voice memos before you do anything with iTunes, you can use a 3rd party program such as PhoneView or Touch Copy.

  • I purchased a year of adobe cc today. when the screen came up to tell me it was processing my payment, not to hit the "back" button or refresh the page as it could take a few minutes. That was 7 hours ago. The help chat told me it would take 24 hours to p

    i purchased a year of adobe cc today. The screen came up to tell me it was processing my payment, not to hit the "back" button or refresh the page as it could take a few minutes. That was 7 hours ago. I contacted the help chat department and was told it would take 24 hours to process. Is this normal?? Why would the screen tell me "a few minutes" if it's actually 24 hours? Has anyone else had this problem? I am so tempted to just refresh the page and try my luck with my credit card canceling a second payment should it happen. THAT might be faster.

    Hi stephanie palmer,
    We would like to inform you that your order has been placed successfuly and you can strart using the subscription.
    Kindly follow the below mentioned link to install products.
    Creative Cloud Help | Download, install, update, or uninstall apps
    Kindly share the results once done.
    Thanks,
    Atul Saini

  • My iMac won't boot up fully. It stays stuck in the gray screen with the pinwheel spinning, then after about 5 minutes just shuts itself off.

    My iMac won't boot up fully. It stays stuck in the gray screen with the pinwheel spinning, then after about 5 minutes just shuts itself off.

    Try SMC Reset (unplug it from the back of the computer for 10 seconds then plug it back. in)
    Try PRAM Reset Cmd + OPtion + P + R on start up.
    Try safe boot - hold down shift on start up.
    Try booting to install dvd (C on start up) or recovery hd (CMD + R) and using disk utility to run a verify and repair. If you still can't boot after that reinstall the operating system. If you can't find the disc or it wont boot to the disc.
    Try single mode which is cmd+S on start up. It will open with a terminal looking window in the terminal. type in /sbin/fsck -TL. If it returns *system has been modified* continue to type that command in until it comes back with macintosh hd seems to be ok. If after 5 tries it still gives you system has been modified. You may have to replace the hard drive.

  • Please help, my iMac is running slow and plenty of memory available?

    Please help, my iMac is running slow and plenty of memory available? I tried reading some of these forums to see what to do, I have already deleted all of my downloads that were stored in the downloads file. Not sure what to do next, I ran the etrecheck and here is the following info from the scan:
    EtreCheck version: 2.2 (132)
    Report generated 4/20/15, 2:55 PM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Click the [Click to remove] links for help removing adware.
    Hardware Information: ℹ️
        iMac (27-inch, Mid 2011) (Technical Specifications)
        iMac - model: iMac12,2
        1 2.7 GHz Intel Core i5 CPU: 4-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 0/DIMM1
                Empty  
            BANK 1/DIMM1
                Empty  
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        AMD Radeon HD 6770M - VRAM: 512 MB
            iMac 2560 x 1440
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 5:29:18
    Disk Information: ℹ️
        ST31000528AS disk0 : (1 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 999.35 GB (872.44 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        OPTIARC DVD RW AD-5690H 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple, Inc. Keyboard Hub
            Apple Inc. Apple Keyboard
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Internal Memory Card Reader
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Adware: ℹ️
        Genieo, InstallMac Adware! [Click to remove]
        More adware files Adware! [Click to remove]
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.cloudd.plist
        [killed]    com.apple.cmfsyncagent.plist
        [killed]    com.apple.coreservices.appleid.authentication.plist
        [killed]    com.apple.EscrowSecurityAlert.plist
        [killed]    com.apple.gamed.plist
        [killed]    com.apple.icloud.fmfd.plist
        [killed]    com.apple.Maps.pushdaemon.plist
        [killed]    com.apple.nsurlsessiond.plist
        [killed]    com.apple.printtool.agent.plist
        [killed]    com.apple.scopedbookmarkagent.xpc.plist
        [killed]    com.apple.security.cloudkeychainproxy.plist
        [killed]    com.apple.spindump_agent.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        15 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.icloud.findmydeviced.plist
        [killed]    com.apple.ifdreader.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.nsurlsessiond.plist
        [killed]    com.apple.spindump.plist
        [killed]    com.apple.wdhelper.plist
        7 processes killed due to memory pressure
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [running]    com.adobe.AdobeCreativeCloud.plist [Click for support]
        [running]    com.dced8a8837572b7b.agent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [not loaded]    com.dced8a8837572b7b.daemon.plist [Click for support]
        [running]    com.dced8a8837572b7b.helper.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support] [Click for details]
        [loaded]    com.genieo.completer.download.plist  Adware! [Click to remove]
        [loaded]    com.genieo.completer.update.plist  Adware! [Click to remove]
        [running]    com.google.Chrome.framework.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [failed]    com.webtools.update.agent.plist [Click for support] [Click for details]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        AdobeResourceSynchronizer    Application  (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Support/AdobeResourceSynchronizer.app)
        Google Chrome    Application Hidden (/Applications/Google Chrome.app)
    Internet Plug-ins: ℹ️
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 3.0.0.85 BETA  - SDK 10.7 [Click for support]
        AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 40 Check version
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
    Safari Extensions: ℹ️
        Omnibar  Adware! [Click to remove]
        MacMin
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             3%    AddressBookSourceSync
             3%    Google Chrome Helper(10)
             3%    Google Chrome
             2%    mdworker(5)
             1%    WindowServer
    Top Processes by Memory: ℹ️
        729 MB    Google Chrome Helper(10)
        481 MB    kernel_task
        119 MB    Google Chrome
        115 MB    Mail
        74 MB    softwareupdated
    Virtual Memory Information: ℹ️
        58 MB    Free RAM
        3.94 GB    Used RAM
        218 MB    Swap Used
    Diagnostics Information: ℹ️
        Apr 20, 2015, 09:21:25 AM    Self test - passed

    So I looked up the info on OWC as suggested and found the correct memory to upgrade but not sure how much to get and which option? I wanted to know how much space I have available to upgrade so I don't buy something that's more than what can be used. I'm not sure if I need 4GB or 8GB of ram? Also there are two options with every memory choice for instance:
    8.0GB PC3-10600 1333MHZ SO Kit (4GB + 4GB) w/Lifetime Limited Warranty
    Same Day
    $78.79
    8.0GB PC3-10600 SO-DIMM 204 Pin w/Lifetime Limited Warranty
    Same Day
    $82.79
    Not sure what the difference is in the two and which I would need to purchase? Thank you for all your help!

  • Problem description: (MacBook Pro 15" late 2008, OSX Yosemite 10.10.2 installed, no pending updates) computer is running very slow - takes 2-3 minutes to open apps such as Pages, even when no other apps are open.  Randomly freezes and becomes unrespo

    Problem description:
    (MacBook Pro 15” late 2008, OSX Yosemite 10.10.2 installed, no pending updates) computer is running very slow - takes 2-3 minutes to open apps such as Pages, even when no other apps are open.  Randomly freezes and becomes unresponsive, requiring forced power down.  Randomly logs off.  Removed Kodak AIO software via Clean My Mac2, but BonjourAgent still there and requesting access.  Cleaned weekly with Clean My Mac2 and running Sophos AntiVirus. 2GB memory installed.  Currently 169.99 GB available of 249.2 GB capacity.
    Help?
    EtreCheck version: 2.1.8 (121)
    Report generated March 21, 2015 at 11:35:35 AM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Late 2008) (Technical Specifications)
        MacBook Pro - model: MacBookPro5,1
        1 2.4 GHz Intel Core 2 Duo CPU: 2-core
        2 GB RAM Upgradeable
            BANK 0/DIMM0
                1 GB DDR3 1067 MHz ok
            BANK 0/DIMM1
                1 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 59
    Video Information: ℹ️
        NVIDIA GeForce 9400M - VRAM: 256 MB
            Color LCD 1440 x 900
        NVIDIA GeForce 9600M GT - VRAM: 256 MB
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 0:13:37
    Disk Information: ℹ️
        Hitachi HTS543225L9SA02 disk0 : (250.06 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 249.20 GB (168.91 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS21N 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple, Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [not loaded]    com.leapfrog.driver.LfConnectDriver (1.11.1 - SDK 10.10) [Click for support]
        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.leapfrog.codeless.kext (2) [Click for support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [running]    com.kodak.BonjourAgent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.sophos.uiserver.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.leapfrog.connect.authdaemon.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.sophos.common.servicemanager.plist [Click for support]
    User Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
    User Login Items: ℹ️
        Dropbox    Application  (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
        AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
        AmazonMP3DownloaderPlugin1017265: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
        AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.94 [Click for support]
        Google Earth Web Plug-in: Version: 6.0 [Click for support]
    Safari Extensions: ℹ️
        AdBlock
        Disconnect
        Add To Amazon Wish List
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
        Tuxera NTFS  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 249.20 GB Disk used: 80.29 GB
        Destinations:
            Backup [Local]
            Total size: 63.67 GB
            Total number of backups: 1
            Oldest backup: 2015-02-23 16:16:08 +0000
            Last backup: 2015-02-23 16:16:08 +0000
            Size of backup disk: Too small
                Backup size 63.67 GB < (Disk used 80.29 GB X 3)
    Top Processes by CPU: ℹ️
             5%    WindowServer
             1%    loginwindow
             0%    AppleSpell
             0%    SophosUIServer
             0%    SophosAntiVirus
    Top Processes by Memory: ℹ️
        118 MB    InterCheck
        101 MB    SophosScanD
        60 MB    Dropbox
        54 MB    mds_stores
        41 MB    SophosAntiVirus
    Virtual Memory Information: ℹ️
        49 MB    Free RAM
        682 MB    Active RAM
        652 MB    Inactive RAM
        315 MB    Wired RAM
        1.49 GB    Page-ins
        2 MB    Page-outs
    Diagnostics Information: ℹ️
        Mar 21, 2015, 11:18:52 AM    Self test - passed
        Mar 21, 2015, 10:53:03 AM    /Library/Logs/DiagnosticReports/SophosUIServer_2015-03-21-105303_[redacted].cra sh
        Mar 19, 2015, 07:59:03 PM    /Library/Logs/DiagnosticReports/CalNCService_2015-03-19-195903_[redacted].crash

    Linc Davis wrote:
    Slow performance after installing Yosemite on an older Mac is often caused by inadequate memory. Although you can install the upgrade on a Mac with 2 GB of memory, experience has shown that at least 4 GB is needed for full performance.
    Select About This Mac from the Apple menu. If you have less than 4 GB of memory, and your model has upgradable memory, install as much as it can take, or at least that much. Any reputable RAM vendor will have a web form in which you can select the Mac model and be directed to compatible parts.
    Memory in the MacBook Air is not upgradable. If that's what you have, you should restore the previous system from a backup, or replace the machine. Ask if you need guidance.
    The Etrecheck report clearly shows that SylvieRose has a Macbook Pro, not a Macbook Air and that there are only 2 GB  RAM installed.  The Etrecheck report can be very informative if one takes the time to examine it. 
    Ciao.

  • I bought a brand new mac and follow through setting up process with my apple id but when I open App Store I don't see lion into the purchases list. why?

    I bought a brand new mac and follow through setting up process with my apple id but when I open App Store I don't see lion into the purchases list. why?

    Updates come through Software Update not the App Store. If you have to reinstall Lion that is done via Internet Recovery.
    OS X Lion- About Lion Recovery
    OS X Lion- Run Software Update to use Lion Internet Recovery
    Lion maintenance and recovery operate via the Recovery HD. It's possible to create a separate recovery disk on a flash drive using OS X Lion: About Lion Recovery Disk Assistant.
    To boot into the Recovery HD:
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.

  • IMac on Mountain Lion restarting "because of a problem" every 5 minutes for the last 4 days.

    My iMac has been restarting "because of a problem" every 5 minutes for the last 4 days. This started only since I updated Mountain Lion OS last Thursday (i didnt update TO mountain lion, i already had it and updated to a version that came up in the mac app store).
    Also, it usually restarts while in Sleep mode, and when iPhone 4s (iOS 6) is connected.
    Any Help or advise would be appreciated.

    Run the Apple Hardware Test suite, extended tests at least twice; then, follow up with Rember.
    See
    What is a kernel panic,
    Technical Note TN2063: Understanding and Debugging Kernel Panics,
    Mac OS X Kernel Panic FAQ,
    Resolving Kernel Panics, and
    Tutorial: Avoiding and eliminating Kernel panics for more details.

Maybe you are looking for