Anytime I open firefox I get a verizon installation started and then stops at 30%, then goes to "the flow will not proceed due to missing hand-off parameters: cutomertype.

Anytime I open Firefox a Verizon "resume verizon high speed installation" icon appears and then automatically Verizon installation appears, stops at 30%. Then the box goes white and "The flow will not proceed due to Missing Hand-off Parameters:
customertype
guid value=2219665f-914a-b241-28ef-00254bc03fc8
ver value=9.2.0
accesstype value=
service_provider value=verizon
customertype value=
sp value=0
thd value=238147
password value=
language value=english
line value=
phonenumber value=
regstep value=wba1
cpu value=2147
etc..
Verizon/frontier tech had me restart modem and clear cache but the problem continues.

solved

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