Anyway of finding out when/if my cabinet is going ...

Question

After having the date for my exchange (Isleworth) being pushed back for over a year the exchange i finally availabel for Infinity. Except it isn't for my property apparently. Or for the property of a friend of mine who lives 5 doors away from the telephone exchange.
I contacted Openreach tryign to find our why the exchange is listed as active but I can't order and asked when my cabinet will be enabled if that is the problem. I received this reply:
"Thank you for your email
The only information Openreach can provide about the commercial  project is on the fibre rollout site :-
           http://www.superfast-openreach.co.uk/
If an area is not included in an initial deployment, as is the case with your connection, then there is no timescale for that location. The Government through their BDUK agency has made funds available to improve fibre coverage and is inviting applications from area Councils for funding.  Local Councils are submitting requests to their area Councils for them to include nominated locations in their funding applications and would suggest speaking with your Council on this. 
Your Communications Provider (CP) is responsible for all aspects of your services including advising on those they can supply at your address. Openreach are a supplier to CPs and are restrained from dealing directly with their customers. Please contact your CP to register your interest in higher speed working so they are aware.
Many thanks
Peter Dean
Openreach Enquirie"
Am I right in thinking that based on this email I ahve to wait for my local council to maybe get funds from central government to pay for cabinet upgrades or to pay for it themselves before I can get Infinity?
Is there anyway of finding out if my cabinet is included in a update plan?
Thanks in advance for any help you can give.
The postcode for my property is TW7 5BA

Answer 1

Hi erroll1906 ,
Your Exchange ,Washington ,maybe accepting FTTC fibre broadband such as BT Infinity however you street cabinet may have not been upgraded or your on a Exchange Only (EO) Line.
However if your on a cabinet then it doesn't look like your cabinet is currently on Openreach's rollout plan.
I have also checked your postcode against the leaked Openreach cabinet datasheet for 2011 and unfortunately for your post code it states that the cabinet on your street/area is P38 which wasn't currently on the Openreach Fibre Broadband Rollout plan. However the leaked datasheets are now old so are out of date.
I'm afraid all you can do is wait and see if Openreach will add your Cabinet onto their Fibre Rollout Plans in the future, you may also want to register your interest for Fibre broadband.
You can register your interest for Fibre Broadband such as BT Infinity by going to http://www.superfast-openreach.co.uk/expression-gen.aspx 
Please bear in mind that in some cases it may not be possible to provide FTTC broadband in areas due to: 
• Your phone line may be connected directly to the telephone exchange and not to a local street cabinet - (Exchange Only Line [EO] )
• Your line may be too far from the local street cabinet to have a stable FTTC broadband service such as BT Infinity service.
• Your local street cabinet may not be suitable for fibre optic cables.
• We haven't yet got the council's planning permission to do the necessary work at your local street cabinet.
• Your home may not be suitable for fibre optic cables.
• Your landlord may not have agreed to the fibre infrastructure being provided in your building (for example if you live in a flat).
Unfortunately BT Retail (a communication provider/ISP who operates this forum) does not have much say as to when and if you will be able to get FTTC or FTTP/H based broadband such as BT Infinity.
The rollout of fibre broadband (FTTC or FTTP/H) is being planned, managed and done by Openreach for all communication provider/ISP. BT Retail (a communication provider/ISP) has nothing to do with the rollout and planning of fibre broadband.
You can keep checking the BT Wholesale Database and BT Infinity website for the most upto date information as these are updated regularly.
The openreach When and Where website is: http://www.superfast-openreach.co.uk/where-and-when/
Also look out for these FTTC Cabinets on/near your street/area. If you see one near your old cabinet then you maybe in luck for Fibre broadband.
**The Fibre-Optic Broadband Rollout is being managed and done by Openreach for all communication providers/ISPs.
BT Retail (your communication provider/ISP) has nothing to do with the rollout of fibre broadband.**
Hope that helps.
Cheers.
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