AO and AI do not appear to work with the M&A Explorer. What could be wrong?

Question

Preliminaries... MAX v3.1.0.3201
Board PCI-MIO-16E-1 (manufactured late 2002)
I have a relatively unused board that a collegue lended to me. After plugging the board into my PC, the AO and AI don't currently work with the Measurement and Automation Explorer (MAX) Test Panel. Specifically, AI all read -10V (even when pulled to AIGnd) and AI all produce -0.40V, regardless of the commanded output. The device passes self test, but the device fails to perform a self-calibration (error -200545), even if all external connections are removed. Is this board defunct? Does it need to be recalibrated? A recalibration seems unlikely to have any effect given that none of the analog i/o values change with manipulation.
As a side note, the digital output functions do work.
Thank you for any advice.
Steve

Answer 1

Thanks for the input. I either missed the web-based self-test or assumed it was the same as the one included with MAX.
The self calibration, as I previously mentioned, failed with the board disconnected from any cables/inputs. All my previous testing (with the MAX test panels) failed, regardless of using traditional or DAQmx control.
After running the web-based self test, the results are below:
Summary -- Test Results Summary
2/8/2005, 7:18:02 AM, Device 1
PASS: Detection -- Device Detection and Resource
PASS: Single Pulse -- Single Shot Pulse Width Verification
PASS: Continuous Pulse Train -- Buffered Pulse Width Verification
ABORTED: Calibration -- Analog Input Calibration
FAIL: ADC, PGIA -- Analog to Digital Converter and Programmable Amplifier
PASS: Scan Clocks I -- Buffered Analog Input
PASS: Scan Clocks II -- Sampling Frequency and Channel Count
ABORTED: ADC Calibration -- Analog Input Calibration
FAIL: Calibration -- Analog Input Calibration
FAIL: Unstrobed Analog Output -- Digital to Analog Converter
PASS: Output Clocks I -- Analog Output Buffer
PASS: Output Clocks II -- Update Clock Frequency
FAIL: Buffered Analog Output -- Waveform Output Verification
PASS: Digital Lines -- Read/Write Verification
PASS: Digital Ports -- Read/Write Verification
Device 1 did not pass all tests.
National Instruments E Series Device Diagnostics is complete.
Submitting Test Results To National Instruments: Please Wait. . .
Submitting Test Results To National Instruments: FAIL
I'd post the rest, but it's just message after message of tests failing.
The device won't self calibrate, so I had to abort after a few retries.
It's interesting that the web-based self test is so much more advanced than the MAX self-test, which the board passed. I assume that NI doesn't have a replace-for-free program, so I'll have to return this to my collegue (with the bad news), and find one on ebay or the like.
Steve