AOL Email and BC Email Marketing...

I have written several times about issues with AOL Email and BC Email Marketing. The issues was AOL had horrible delivery rates. Out of 30 emails sent maybe 10 were received. I know BC has been making several changes and I am happy to say that the deliverability rates for AOL customers has improved greatly. One customer has the emails sent to an AOL email and a Gmail email. Both have had the same delivery rates. Hurray! =>
Kudos to you guys BC and keep up the good work!

Thanks for sharing your findings with the community.
I'll mark your response as correct so everyone can view if experiencing the same deliverablity issues.
Cheers!
-Sidney

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Questions regarding Email Marketing and Campaign Management

Hi,
i am facing some problem is using Email marketing and campaign module of CRM On Demand. Need help in solving few queries.
1. I am trying to create the email template and save it for future purpose. I am using fields data column to make email personalize automatically. Problem i am facing is when ever i am opening this template for using it again for another campaign these dynamix fields doesn't come. ONlyu the static text xomes.
2. Second, how can i get the status of email delivered, read etc.
3. And in last, what ever email i am sending, how can i attach them with the receipient (Contact) record.
Nisman

1 - ?
2 - email receipt status is automatic by Email marketing. You should see it in the Campaign Detail - section Recipients
3 - Campaign Detail - section Recipients > You can insert Contacts manually or via Data Import or via Segmentation Wizard.
Good Luck
Antonio
BExpert, Brazil
Siebel & OBI Consulting and training

How do I sync aol email on PC and iPad?

When I delete AOL email on my IPad, they remain on my PC. When I delete them on my PC, it deletes on my IPad. How can I delete on my iPad and have it delete on my PC as well.

You need to set the email up as IMAP in both places. This should happen by default on the iPad if you used the AOL preset to add the account. I suspect it's set up as POP on the PC.
Matt

I set up my iCloud account on iPad with an exchange account and aol account. I can see exchange and aol emails but not those from .me account or apple email. I got it to show all 3 accounts on my iPhone with no problem. Hat am I missing?

I set up my iCloud account on iPad with an exchange account and aol account. I can see exchange and aol emails but not those from .me account or apple email. I got it to show all 3 accounts on my iPhone with no problem. Hat am I missing?

I'm having a similar problem, but I do have the key and is not working anyway.
My old pc was running on windows 7 and my new one is an apple running on Lion.
My phone is an Iphone IV and I can see all the bookmarks there.
In order to sync, what I did was click on the "I don't have the device with me", I entered the key that was provided and the process finish ok. It says congratulations, etc, etc.
But the bookmarks are not there, I tried merging data and replacing data on this computer options but is the same.
Any suggestions?

New Adobe Photoshop elements 11-can not share pictures. I do use AOL email. Get error of "Elements 11 Organ. has stopped working, I have looked into sharing tab and my only option is Adobe email settings. I do have outlook set up to work on computer run

New Adobe Photoshop elements 11-can not share pictures. I do use AOL email. Get error of "Elements 11 Organ. has stopped working, I have looked into sharing tab and my only option is Adobe email settings. I do have outlook set up to work on computer running windows 8.1 Please help, Mainly use to share pictures. Thanks!

One thing puzzles me:
RedClayFarmer wrote:
I then found one suggestion that the problem might involve permissions. The suggestion was to right click PhotoshopElementsOrganizer.exe in its installation folder (which on my computer is at at D:\Photo\Elements 11 Organizer) and run Organizer as an administrator. This also failed.
I don't understand why running the exe from the installation folder would have worked.
I would have simply tried to run that exe from its real location :
Sorry, I can't help you more about permissions...

I know this is going to sound stupid but I can't seem to set up my email as an iCloud email account. I want to eliminate my aol account and transfer everything to iCloud with an iCloud email. How do I do this.

I know this is going to sound stupid but I can't seem to set up my email as an iCloud email account. I want to eliminate my aol account and transfer everything to iCloud with an iCloud email. How do I do this.

If your Mac is running OS X 10.7.5 or higher, you first have to go to System Preferences>iCloud, sign in with your Apple ID to create your account, then check Mail. This will automatically add an iCloud email account.
To transfer your AOL mail, you need to drag and drop them into the same folder in the iCloud account. If you have any folders in your AOL mail, you would need to create folders by the same name in the iCloud account, then open each folder, select all the mail in the folder and drag and drop them on the folder by the same name in your iCloud account. (To create a folder in the iCloud account, click the "+" at the bottom of your folder list, choose Create Mailbox, choose iCloud as the location and give it a name.)

I can't print my aol emails satisfactorily in firefox - they come out too small and incomplete

I use aol for emails, and I used to use aol as my browser. I now access my emails via firefox. for some reason, when I print my emails now, they are printed in tiny print and are incomplete. how do i change the settings?

I had trouble printing my AOL email, too. This is what a tech support guy from another company (I had to pay for this!) told me to do. See if it works for you! 1. Close Firefox
2. Click start > run > > type firefox -safe-mode
IMPORTANT: There is a space between firefox and -safe-mode. Type properly or else it will not work.
3. Click OK
4. In the prompt, choose to reset everything except bookmarks.
5. Click make changes and restart.
After I did this, I could print my emails again. I only had to do this once and could start Firefox the normal way afterwards.

My wife has issues with her AOL email and was told to contact Apple about a virus scan. Has anyone else had a similar issue?

My wife has issues with her AOL email and a tech rep told her to contact Apple for a virus scan. Has anyone else had a problem like this?

You forgot to describe the 'issues' but there are no viruses that affect Apple OS X.
You may find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Security and Privacy, useful:
https://discussions.apple.com/docs/DOC-2435
The User Tip (which you are welcome to print out and retain for future reference) seeks to offer some guidance on the main security threats and how to avoid them
Bear in mind that from April to December 2011 there were only 58 attempted security threats to the Mac - a mere fraction compared to Windows malware:
http://www.f-secure.com/weblog/archives/00002300.html
(I have ClamXav set to scan incoming emails, but nothing else.)

Getting the "Internet Search" box when opening an email in AOL. The AOL email blinks and then I get the "Internet Search".

Problem with reading AOL emails. When I try to read an AOL email (old or new) the AOL email appears for a split second and then I get an "Internet Search" box and cannot see the email.
I had read that some have seen a similar problem getting a Bing Search box and they were able to delete that add on to correct it, but I have no add ons at all.

You may have zoomed the page(s) by accident.
Reset the page zoom on pages that cause problems.
*<b>View > Zoom > Reset</b> (Ctrl/Command+0 (zero))
*http://kb.mozillazine.org/Zoom_text_of_web_pages
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

When I print an email using firefox as my browser the print if very, very tiny. No problem using Internet Explorer. This happens with both my Gmail and my AOL emails.

My emails are printing in very tiny type (unreadable). This happens in both my Gmail and AOL email accounts. When I use internet explorer it doesn't happen. I have researched the answers online and it seems that if I go to Firefox>file>page setup>scale and set it to 100% it may fix the problem. However, I cannot figure out how to take the first step. Where can I find "file"????
Sorry to be such a dummy.

1. orange Firefox button in the upper-left corner - then click on Print - then click on Page Setup
2. if that orange Firefox button isn't showing and the Menu bar is - click to open File - then click to open Page Setup

HT201320 I have a new ipad mini - I am able to receive emails but not send - same with text. I have tried to follow the support advice. I have deleted my aol account and added it again. I have compared every setting with my husband, who has an ipad? Pleas

I have a new ipad mini - I am able to receive emails but not send - same with text. I have tried to follow the support advice. I have deleted my aol account and added it again. I have compared every setting with my husband, who has an ipad? Please help

ps when syncing it jumps through steps 1 - 4 real fast, i seem to remeber iphone showing the number of tracks transferring and names, but i see nothing? then it sits on 5 saying "waiting for changes to be applied"

I lost connectivity from my mail aol account, and can not use mail to email, the email account is off line. What do I need to change to bring the account in line? The take accounts online function will not allow it to go on line

Operating system is the 10.5.8

Welcome to Apple Support Communities.
First, just confirming that you realize you can always access your AOL email account by going directly to www.aol.com from the Safari browser (or Firefox, Chrome, etc.) until you get the Apple Mail problem fixed.
If you cannot connect directly through a browser, it's quite possible that AOL is doing maintenance or having a temporary problem. It happens with surprising frequency to most online hosts. I usually check downrightnow.com, but AOL is not one of the services for which they collect trouble reports.
Reconnecting your Apple Mail to your AOL account:
In the Apple Mail menubar, click on the Mailbox, Get New Mail, and highlight the AOL account.
You should see the 'spinning wheel' next to the account name for a moment while your AOL mail is retrieved.
That should successfully reconnect you.
Occasionally my ISP seems to corrupt a few packets and I'll get a message that all my external email account password are rejected, and asks me to re-enter them. Instead of re-entering passwords, I click 'cancel', and use this same procedure to re-connect.
NOTE: I'm on Snow Leopard OS X 10.6, and Mail 4.5 (1084) but I believe the process to reconnect did not change since OS X 10.5 Leopard.

Verizon Chat advises pdf attachment non-download from AOL email is a software problem and directs me to Apple Support. I see "can't access cellular data network" in an instant before the file's icon turns into the file's name.

Verizon Chat advises pdf attachment non-download from AOL email is a software problem and directs me to Apple Support. I see "can't access cellular data network" in an instant before the file's icon is replaced by the file's name. In Inbox three emails in a row show there is an attachment. My iPad 3rd gen. runs 7.1.

You have Acrobat Pro on your system. It will try to open PDFs, and of course it will fail. You must uninstall it. Then, you will need a PDF reader. So install Adobe Reader. That seems quite simple, but perhaps something is wrong. If anything goes wrong with these two steps (1) uninstall Acrobat Pro (2) install Adobe Reader, then please let us know the details.

HAD TO RESET MY AOL PASSWORD AND NOW MY BLACKBERRY WON'T LET ME SEND EMAILS.

I had to reset my AOL Password and now my Blackberry won't let me send send emails. I can still receive them but can not reply either. Went to setup to change AOL password there and it wouldn't take my Blackberry Password ID. So I clicked on "forgot password". It said it was sending my password to ######(my cell number)@vzn.blackberry.net Where is this??????? How do I find it?

JWW31,
We all need access to our email and we're happy to help make sure you are able to use your email account. Are you receiving a specific error message when attempting to send emails? Have you attempted to remove the AOL account entirely and the re-adding it? How did you attempt to reset the password? Through the Blackberry site here https://blackberryid.blackberry.com/bbid/recoverpassword/?
AdamG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Trying to setup FaceTime on iPad with aol email- it. Keeps saying verifying and it never sends an email

Trying to setup FaceTime on iPad with aol email- it. Keeps saying verifying and it never sends an email- any suggestions?

take a look at the link
IOS troubleshooting facetime
http://support.apple.com/kb/TS3367

AOL Email and BC Email Marketing...

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