Aol Mail not responding
Try to open Aol Mail and the rainbow circle says "not responding" . I have shut down computer and restarted, no help. This has been going on for 5 days. I can receive mail from aol on my ipad and iPhone..please help
I have been reading a great deal of posts regarding AOL mail in the last few days. I would go into Settings>Mail, Contacts, Calendars and check the account settings. What troubleshooting have you tried? Reporting that prevents users providing help from repeating what you have already done.
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Apple Mail: Not Responding
When I open my Mail program over the last few days it does nothing - does not even show the Mail Message Window. I have to Force Quit (message says Mail Not Responding). This happens over and over again. I used Disk Utility to check preferences and repaired all (not much there and nothing relating to Mail). Still won't work. In general Apple Mail has not been working well for awhile that along with MobileMe... delivering multiple emails of the same message and loosing Sent messages. What is happening to this program? Do I have to use Microsoft Office to find a dependable eMail Client software? As it stands I have started using Office on our other computers just so we can receive our email and not worry about loosing or storing Sent and Received Mail.
I am running Mac OS X Leopard 10.5.8 on my workstation. I have Snow Leopard ready to install but was waiting to complete time critical work before installing new system software - perhaps that will be the answer to the problem(?). Anyone having this problem and if so - have you found a solution?
Note: I do receive mail on my iPhone and on iPad thankfully using Apple's Mail program but those are mobile devices - we require dependable email to run our business on our desktops.Mail in Leopard should not have such problems. Disk Utility repairs permissions, not preferences. I'm assuming your only e-mail account is with Mobileme?
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Mail not responding under one user. Need to Force Quit to get out of it. My mail works when I log on as a user. Downloaded the latest Mountain Lion updates and reinstalled Mountain Lion as per Apple Phone Support instructions
TIAThanks for reponding. Here is the Console display. I hope this can help.
2013-09-08 8:11:49.646 AM Mail[449]: Using V2 Layout
2013-09-08 8:11:50.104 AM Mail[449]: Cannot lock focus on image <NSImage 0x7ffefba4c1a0 Size={0, 0} Reps=(
)>, because it is size zero.
2013-09-08 8:11:50.107 AM Mail[449]: (
0 CoreFoundation 0x00007fff970d5b06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff96aab3f0 objc_exception_throw + 43
2 CoreFoundation 0x00007fff970d58dc +[NSException raise:format:] + 204
3 AppKit 0x00007fff8e3ec21c -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 334
4 AppKit 0x00007fff8e3ec0b8 __51-[NSImage lockFocusWithRect:context:hints:flipped:]_block_invoke_0 + 82
5 AppKit 0x00007fff8e33b406 -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 170
6 AppKit 0x00007fff8e3ec056 -[NSImage lockFocusWithRect:context:hints:flipped:] + 210
7 AppKit 0x00007fff8e3ebf76 -[NSImage lockFocusFlipped:] + 125
8 AppKit 0x00007fff8e1cf2b0 -[NSGradientColor _updatePatternImage] + 121
9 AppKit 0x00007fff8e1ceeff -[NSGradientColor _updatePattern] + 487
10 AppKit 0x00007fff8e1cec8f -[NSGradientColor set] + 26
11 AppKit 0x00007fff8e44460c -[NSTableView drawBackgroundInClipRect:] + 657
12 AppKit 0x00007fff8e443d0f -[NSTableView drawRect:] + 1086
13 AppKit 0x00007fff8e328064 -[NSView _drawRect:clip:] + 4217
14 AppKit 0x00007fff8e3266c1 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1656
15 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
16 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
17 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
18 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
19 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
20 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
21 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
22 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
23 AppKit 0x00007fff8e3246f2 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 817
24 AppKit 0x00007fff8e324143 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 314
25 AppKit 0x00007fff8e31fd6d -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4675
26 AppKit 0x00007fff8e2e9c93 -[NSView displayIfNeeded] + 1830
27 Mail 0x0000000105859377 Mail + 189303
28 AppKit 0x00007fff8e2e91cc _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 738
29 AppKit 0x00007fff8e8b4901 __83-[NSWindow _postWindowNeedsDisplayOrLayoutOrUpdateConstraintsUnlessPostingDisabled]_block_ invoke_01208 + 46
30 CoreFoundation 0x00007fff9709c417 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
31 CoreFoundation 0x00007fff9709c381 __CFRunLoopDoObservers + 369
32 CoreFoundation 0x00007fff970777b8 __CFRunLoopRun + 728
33 CoreFoundation 0x00007fff970770e2 CFRunLoopRunSpecific + 290
34 HIToolbox 0x00007fff96d70eb4 RunCurrentEventLoopInMode + 209
35 HIToolbox 0x00007fff96d70b94 ReceiveNextEventCommon + 166
36 HIToolbox 0x00007fff96d70ae3 BlockUntilNextEventMatchingListInMode + 62
37 AppKit 0x00007fff8e2e6533 _DPSNextEvent + 685
38 AppKit 0x00007fff8e2e5df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
39 AppKit 0x00007fff8e2dd1a3 -[NSApplication run] + 517
40 AppKit 0x00007fff8e281bd6 NSApplicationMain + 869
41 libdyld.dylib 0x00007fff8d5427e1 start + 0
2013-09-08 8:11:50.140 AM Mail[449]: Cannot lock focus on image <NSImage 0x7ffefb814390 Size={0, 0} Reps=(
)>, because it is size zero.
2013-09-08 8:11:50.143 AM Mail[449]: (
0 CoreFoundation 0x00007fff970d5b06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff96aab3f0 objc_exception_throw + 43
2 CoreFoundation 0x00007fff970d58dc +[NSException raise:format:] + 204
3 AppKit 0x00007fff8e3ec21c -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 334
4 AppKit 0x00007fff8e3ec0b8 __51-[NSImage lockFocusWithRect:context:hints:flipped:]_block_invoke_0 + 82
5 AppKit 0x00007fff8e33b406 -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 170
6 AppKit 0x00007fff8e3ec056 -[NSImage lockFocusWithRect:context:hints:flipped:] + 210
7 AppKit 0x00007fff8e3ebf76 -[NSImage lockFocusFlipped:] + 125
8 AppKit 0x00007fff8e1cf2b0 -[NSGradientColor _updatePatternImage] + 121
9 AppKit 0x00007fff8e1ceeff -[NSGradientColor _updatePattern] + 487
10 AppKit 0x00007fff8e1cec8f -[NSGradientColor set] + 26
11 AppKit 0x00007fff8e44460c -[NSTableView drawBackgroundInClipRect:] + 657
12 AppKit 0x00007fff8e443d0f -[NSTableView drawRect:] + 1086
13 AppKit 0x00007fff8e328064 -[NSView _drawRect:clip:] + 4217
14 AppKit 0x00007fff8e3266c1 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1656
15 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
16 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
17 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
18 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
19 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
20 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
21 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
22 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
23 AppKit 0x00007fff8e3246f2 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 817
24 AppKit 0x00007fff8e324143 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 314
25 AppKit 0x00007fff8e31fd6d -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4675
26 AppKit 0x00007fff8e2e9c93 -[NSView displayIfNeeded] + 1830
27 Mail 0x0000000105859377 Mail + 189303
28 Foundation 0x00007fff92d248a1 __NSFirePerformWithOrder + 359
29 CoreFoundation 0x00007fff9709c417 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
30 CoreFoundation 0x00007fff9709c381 __CFRunLoopDoObservers + 369
31 CoreFoundation 0x00007fff970777b8 __CFRunLoopRun + 728
32 CoreFoundation 0x00007fff970770e2 CFRunLoopRunSpecific + 290
33 HIToolbox 0x00007fff96d70eb4 RunCurrentEventLoopInMode + 209
34 HIToolbox 0x00007fff96d70b94 ReceiveNextEventCommon + 166
35 HIToolbox 0x00007fff96d70ae3 BlockUntilNextEventMatchingListInMode + 62
36 AppKit 0x00007fff8e2e6533 _DPSNextEvent + 685
37 AppKit 0x00007fff8e2e5df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
38 AppKit 0x00007fff8e2dd1a3 -[NSApplication run] + 517
39 AppKit 0x00007fff8e281bd6 NSApplicationMain + 869
40 libdyld.dylib 0x00007fff8d5427e1 start + 0 -
aol mail not working
go to
http://www.realifewebdesigns.com/web-resources/pop3-smtp-news-servers/att.asp
Get providers outgoing address and enter it after you have deleted and set-up a new e-mail account. Enter the address under Host instead of the smtp.aol.com one, click done and it works...worked for my ipad and iphone after I lost it when upgraded! Hope this helps...
I use at&t, so mine was smtp.att.yahoo.com -
AOL mail not updating. Spinning wheel just keeps spinning. It hasn't updated in 5 days. G-mail updates normally. I can use the AOL web site and access it on my android phone too, but not on my MacBook Pro. OS 10.6.8
Hello robe427,
Thanks for using Apple Support Communities.
To troubleshoot this issue where you are unable to receive email from one of your accounts, please follow the steps in the article linked to below.
Mac Basics: Use Mail on your Mac
Take care,
Alex H. -
Why does my aol mail not sync properly with the Droid Razr? Never had the problem with blackberry but now I deal with a great deal of spam & duplicating tasks
This may sound stupid, but I'm gonna throw it out there anyway. Is it possible, that if I have enough junk on my desktop it might disrupt the signal? It seems odd, but it kind of looks like my signal is strong and relatively steady now that I've cleaned my desktop. I do tend to get very cluttered. I use a lot of reference images and save text clippings to use later... it just piles up very quickly.
So, I wonder if all that extra effort my system has to do keeping up with the junk might have something to do with the drop outs? -
My mail system on my desktop has stopped working all I get is the spinning wheel nothing works at all. I then have to force quit mail and see the message Mail not responding. I have tried opening mail from the application folder but get the same result. Mail within Mobileme works perfectly. The only thing I can think I have done recently was to update mobileme calendar since then Mail has stopped working. Any suggestions appreciated thanks. I am using OSX 10.4.11 on the Powerbook.
MikeHmmm, as I understand it, some of the new Calendar functions don't even work in 10.5.8!?
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot. -
Aol mail not working in Mac Mail
I have had this problem several times and it's getting rather irritating. The SMTP servers are not responding. The following message keeps coming up:
Sending the message content to the server failed.
Select a different outgoing mail server from the list below or click Try Later to leave the message in your Outbox until it can be sent.
After changing ports and following the numerous suggestions experienced by countless others with the same problem time and time again I still have found no solid reason as to why this happens or how to simply resolve the issue.
If anyone with knowledge and experience can shed any light on this troublesome problem then please make yourselves known.
I have followed threads and made all the correct adjustments including deleting and creating a new email account. Is this an AOL issue or a Mac issue? The mail works fine on the ipad and iphone.
I have also tried using different wifi and cable connections with the macbook I have my account installed on. It's the latest software 10.8.4 and a macbook pro 13'. 2011 model.
Any help will be greatly appreciated.
Thanks.
ChrisHello Chris,
Thank you for so much information about the issue you are experiencing with your AOL account in Mail. You have taken some really great troubleshooting steps, but I recommend reviewing this article to further isolate and troubleshoot the issue:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Hi All...
All of a sudden, AOL mail on the iPad has stopped working. I'm getting the message
The mail server "imap.aol.com" is not responding. Verify that you have entered the correct account info in Mail settings
Well, I've ensured that the username and password in the mail settings are correct. I've also gone to the web interace for AOL mail and the username and password are correct. I've also removed the account from the iPad and tried readding it with no luck.
I'm wondering if this has something to do with the recent SSL / TLS security problem that came to light the other day?!?!
Anyone else experencing this?I have two AOL accounts that are working fine. However, I get the same message from time to time on my iPhone and my iPad..... And I get the message out of the blue for no reason at all. I either wait it out, or more often than not, I close the mail app completely and restart or reset my devices and that works for me.
What I am saying is, I think that it is more related to something hinky on the iPad and not AOL itself. Reset your iPad and see if that helps.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
Mail not responding no mailbox selected wont sendand...
ive been ahving mail problems since beginning. one hting get s dfixed wiht mulitple genius appts then anohter .
now not responding at all. bouncing onthe dock. says no mailbox selected
tough to force quit it.
the rainbow circle round and round thencant get out doesnt make me feel any better.
again when did respond this am said wrong smpt server . cant save or send.
this has been a daily issue or more for weeks.
no excuses not to be able to save on the mac.
i was assured with problem on trial the 100$ real one would fix but its all mulitpled.
now suddenly i have messages again.
but outbox still htere so it written earlier and did at lease not disappear lik emost pages and pages o f work -didnt send .
does anyone know a real fix?
not temp bandaides im getting at genius bars.
i have critical issues. homless and disabeld and relying on mac mail instead of the free emails that always worked casue it was better and more secure has doomed me.
ill have weeeks to fix what was lost and at least some deleted retrieved to new folder.
any mac mail experts?
im inhte mood to make big lemons to more correctly represnt and replace the apples onthe store fronts.
wish i'd bought a dell.I've got something similar but not with a trackpad/multitouch, with any mouse, Mail does not activate if i click the Dock icon, nor inside the window, cmd-tab doesn't either. It's kind of a trick to get it active and it does this since some 10.7 update. Thought it would be solved in 10.8 no luck for me. And yes sometimes, it doesn't even fetch mail!!!
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Samsung note II, known issue of aol mail not being received on phone
I spent hours on the phone with Customer Service this past Wednesday & Thursday because my aol mail is not being received on my new phone. I just did some research online, and found out this has been an issue with AOL and Verizon since December 2012. The Customer Service rep told me this just happened the past week! What a bold faced lie!
I purchased this phone on or about July 3, and the AOL mail was working fine until this past Wednesday.
This is a know issue, and yet the lie right to your face about it.
I had a C/S rep tell me he would call me back later in the day, before he left work. I told him, I have heard that before. Oh, no, I will call you. Of course he didn't call. Your C/S reps think they can say whatever they want, but the calls have been monitored or tracked someway by your computer system.
I see many others have the same problem with the Samsung Note II and their email accounts.
Since December this has been going on, don't you think it's time you fixed the problem?
Two years ago, when I spent $200 on a phone, I said never again. But yet I wanted a 5.5" screen so I paid up! Never again!I FINALLY spoke to someone today who was able to solve my problem so far.
In the PLAY STORE....look for K9 email app.....and download that...put in your AOL email address and password. You should now be able to receive your aol email on your phone.
It seems he has a Note II also, and had the same problem.
You would think that MANAGEMENT would tell all their C/S reps how to solve the problem. I guess they would rather lose a customer who has been with them for 10 yrs. -
Aol Mail Not Loading Completely
Hello
I just recently noticed all my mail on my aol does not load.
all my accounts load completely my .mac,gmail etc..
just the 1st 10 emails load and that's it, it doesn't give me the option to load 25 or 50 more like it did before. it was fine before it would load all i want. now it's change.
i tryed deleting the account from my phone and setting it up again but nothing.
Please someone help me out? thanksErrrr I would give up AOL, if I were you.
When people send me FWDs or a long chain-list type of FWD, the AOL stuff comes out as MIME and will not display on the iPhone.
And I don't think Apple will fix that, since they don't really talk about full support for AOL, just Yahoo and Gmail -
so I would make the switch, if I were you. -
I have had this phone for a year. This is the second time this has happened. The first time it seemed to fix itself (or at least I don't remember how it got better).
Originally the AOL push worked great and mail came instantly.
The AOL mail is set to push but it does not do that. Instead I have to hit refresh. When I do this it can run for an hour sometimes. When I do see new email come through I often get an error message that I cannot open the mail because it is loading - but it can continue to load for 30 minutes. GMail works fine.
I have restarted, removed battery, reloaded, etc. Any idea why this is happening and how to fix it.Errrr I would give up AOL, if I were you.
When people send me FWDs or a long chain-list type of FWD, the AOL stuff comes out as MIME and will not display on the iPhone.
And I don't think Apple will fix that, since they don't really talk about full support for AOL, just Yahoo and Gmail -
so I would make the switch, if I were you. -
Mail not responding after update to 10.10.3
I am having problems with the mail and its not responding? any ideas?
I tried deleting com.apple.mail.savedState method and it didn't work at all.Back up all data before proceeding.
Step 1
If Mail crashes or freezes immediately on launch, try the steps suggested on this page. Sometimes a corrupt message on a mail server can be deleted by logging in to the server through its web page. If Mail still won't launch, skip to Step 3.
Step 2
Select all your mailboxes, and then select
Mailbox ▹ Export Mailbox...
from the Mail menu bar. Export the mailboxes to the Desktop folder.
Make a note of the settings for all your Mail accounts – everything you'd need to reconstruct the settings from scratch.
Quit Mail.
Step 3
In the Finder, hold down the option key and select
Go ▹ Library
from the menu bar. Move the following items (some may not exist) from the folder that opens to the Desktop:
Application Support/AddressBook/MailRecents-v4.abcdmr
Containers/com.apple.corerecents.recentsd
Containers/com.apple.mail
Containers/com.apple.MailServiceAgent
Mail
Note: you are not moving the Mail application. You’re moving a folder named “Mail.”
Launch Mail. It will behave as if you were setting it up for the first time. Go through the setup process with one of your accounts, using the information you noted earlier. Test. If Mail works now, recreate the rest of your settings.
If there’s no improvement, quit Mail and put back the items you moved to the Desktop, replacing any newer ones that may have been created in their place. Stop here and post your results.
Step 4
This step should not be necessary with IMAP or Exchange mailboxes, because they synchronize automatically with the server. Nevertheless, if the mailboxes are very large, importing them may spare you the need for a long download.
If you took Step 2, import the mailboxes you exported:
File ▹ Import Mailbox...
Select Apple Mail as the data type.
If you skipped Step 2, look inside the Mail folder on the Desktop for a subfolder Mail/V2/Mailboxes. Import the mailboxes it contains.
Test. If Mail is still working, delete the items you moved to the Desktop in Step 3. -
Mail not responding. App is open but will not quit or respond in any other way.
My Mail app is not responding. The Dock shows that Mail is open, but I cannot get the screen to pull up, quit or otherwise respond. I tried to restart, but Mail stops that from happening.
From the menu bar, select
▹ Force Quit...
then select the frozen application from the list and press return.
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