AOL Mail will not get new mail???

Hello Everyone,
I am setting up an AOL account on my mothers new Imac. I am trying to get AOL mail into Apple mail.
Unfortunately, I cannot get it to get any new messages. I also get the following alert in apple mail:
The following alerts are from the IMAP server for “<screenename>”:
Can't read attachment for message 21795
(sometimes the number of the attachment will change...)
I used the AOL service assistant to set up the AOL mail account. I have deleted and re-added the account. I am at a loss. I found this question asked in the archives several times, but the answers all said to use the service assistant, which I have done, and it doesnt solve the problem. Any help would be much appreciated. Thanks.

I am experiencing the exact issue with my AOL account. The error randomly states "it can not open attachment on message XXX". I'm using Safari with AOL mail on a MacBook Pro with MacOSX 10.6.7. Did you ever get a response or solution to your problem? Appreciate any insight. Thanks!

Similar Messages

I connected my iPad to wireless, now my MacBook will not download new mail (Charter) unless I turn the iPad off. Please help?

I connected my iPad to wireless, now my MacBook will not download new mail (Charter) unless I turn the iPad off. Please help?

Is there anything in this link to help, particularly in the Troubleshooting section at the very end? http://www.myaccount.charter.com/customers/support.aspx?supportarticleid=2234

Mail will not show new emails on my Mac Air but sends OK. Mail server is working

Hello
As I said above, Mail will not show new emails on my Mac Air but sends mails OK. The Mail server is working because my iPad is receiving and displaying incoming messages.
Your advice is most welcome.
Thanks!

''LeoJoy [[#question-1058991|said]]''
<blockquote>
Thunderbird successfully displays all of my e-mail accounts in the list of accounts and displays all of the inboxes correctly however it doesn't display the e-mails at my newest address in the unified inbox. To see them, I have to click on that particular e-mail accounts inbox. In every way, this account appears to be set up the same as the all the other ones. The newest e-mail account is a second account through Zoho. What do you think is the problem?
Mac OS 10.9
Thunderbird 31.6
[email protected]
</blockquote>
Thank you. I had to select the search from the menu instead og by right clicking but it worked just the same.

Mail refuses to get new mail.

Mail refuses to get new mail. (Imac 10.9.5, Mail 7.3. ) Connection doc shows wheels to all my accounts spinning (IMap and POP). Activity cited Mail was trying to connect to Icloud. Evidently stuck there. This is just one problem in a succession of many with the Mail program ever since I upgraded to 10.9.5, but it is the worst so far. Restarting doesn't seem to fix it. Any suggestions?

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\$[0-9]+\$\$.+\$/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

I just started having a problem replying to emails via aol. I am getting new mail but cannot reply.

I just started having trouble sending replies through aol on my iPad. I am getting new mail fine.

Hi Judego1945,
Welcome to the Support Communities!
The article below will walk you through the troubleshooting steps for email on your iPad. If you are able to send and receive from the AOL website, then the settings within the Mail app may need to be changed or updated on your iPad.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
I hope this information helps ....
Have a great day!
- Judy

Mail won't get new mail after a while

Running Mail app on my Powerbook on OS 10.5.8. I use this as my work computer. More and more frequently I find that Mail is not retrieving my messages after being open for a while. The main account is a gmail IMAP account. I am also running Mail Act-On and MailTags, which are key utilities in my workflow.
I try clicking on Get New Mail, or "Synchronize IMAP Account," and taking all accounts offline and then taking them online, but these do not help.
Quitting and relaunching Mail sometimes helps, but not always! Is there anything else I should try? This is making me crazy!

I think you should open the Mail folder -- Home/Library/Mail -- and locate the file named MessageUidsAlreadyDownloaded3 and delete it, after having Quit Mail. Open each POP account folder in the Mail folder, and make sure there are no other files of similar name within these folders.
Deleting this file, and relaunching Mail will result in its downloading whatever messages remain on the server, and may give you some duplicates, but this import file will be renewed and fresh.
Ernie

Mail Won't get new mail

I have just upgraded from Jaguar to Tiger and have been experiencing intermittent problems fetching new mail from my yahoo server. Once in a while all works well, then others it does nothing, and still others it asks for my password over and over and over again, but will not gather the mail. Was I supposed to reenter my accounts in the preferences section... I thought the upgrade would process all of that. I can still get the info directly of the yahoo home page but I prefer Apples mail program.... when it is working
Thanks for any insight.... Don

Hello Don.
Did any of the same occur at any time before upgrading to Tiger?
What is your time interval setting for automatically checking for new mail? If set to every minute, change it to every 5 or 15 minutes which should prevent the prompt to manually enter the account's password. This can occur when set to check for new mail every minute if there are a number of messages to download and/or the connection with the incoming mail server is not closed before the next automatic check for new messages.
You can also try running Keychain First Aid on your Login Keychain via Keychain Access.
Since Mail isn't downloading any new messages regardless, quit Mail first and using the Finder go to Home > Library > Mail > this POP account named folder (named by the user name and incoming mail server for the account) > MessageUidsAlreadyDownloaded2. If there is a MessageUidsAlreadyDownloaded file also without the number 2, delete both files and empty the Trash.
Launch Mail and if successful any previously downloaded messages that remain on the server will be downloaded again along with any new messages available at the server not yet downloaded by Mail.
In addition, did you check your boot volume for any directory problems with Disk First Aid repair via Disk Utility when booted from the Tiger retail install package before installing Tiger?
If not, check this link for system troubleshooting procedures and when doing so, follow all steps/instructions in the order provided.
http://www.thexlab.com/faqs/repairprocess.html
If you have multiple network configurations active which are not regularly used or required, deselect any which are not actively used to turn them off or make sure the network port configuration being used is at the top of the list.

TB 27.0.1 (W7) will not "get new messages for all accounts"

I installed W7 with IE11and downloaded the latest TB (27.0.1) I have added five email accounts (more to be added) and none of them show up in the left pane - only global Inbox and two folders I created. I can get new messages manually one account at a time, but "get new messages for all accounts" (or Shift F5) does nothing. Most of this happed after MS installed well over 100 updates to my W7, but some of my accounts never did show up in the left pane even before the W7 updates. I have reinstalled TB - nothing changes.

Matt, I thank you for your kind and gracious response (Ok I will say this only once....). Be assured that I would never think of asking your advice again.
The crux of the matter has been resolved by checking the “Include this server when getting new mail” box in each account’s “Advanced” box under “Server Settings.” Now every time TB checks for new mail (including on startup), the process is displayed in the lower left portion of the window. I wish this had been explained to me more clearly early on.
Having all accounts in the left pane has become unimportant now that I can see the mail being checked on startup, periodically, and on Shift F5.
I consider this thread closed.

I can not proceed in activating my account, because it has my old mail and not the new mail

I can not proceed in activating my account, because it has my old mail and not the new mail

Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-email address https://forums.adobe.com/thread/1446019
-http://helpx.adobe.com/x-productkb/global/didn-t-receive-expected-email.html

My aol mail no longer gets new mail on my iPad.Why? Fix?

After years of no,problem,as of yesterday my aol new mail no,longer,shows,up on my iPad . Why? And how do I fix the problem?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say “Cannot Connect to Server”?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
Gmail Account Will Not Connect to Gmail Server
http://support.apple.com/kb/ts3058
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to delete ALL mail messages from iPhone/iPad in one step
http://www.conferencesthatwork.com/index.php/technology/2014/01/how-to-delete-al l-mail-messages-from-iphoneipad-in-one-step/
How to add, send and open iPad email attachments
http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
How to Send Multiple email Attachments from your iPad or iPhone
http://ipadacademy.com/2014/03/how-to-send-multiple-email-attachments-from-your- ipad-or-iphone
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
Importing a Contact List CSV to the iPad
http://techchannel.radioshack.com/importing-contact-list-csv-ipad-2235.html
iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
How to delete an email account on your iPad
http://www.shoppepro.com/support/knowledgebase/228/How-to-delete-an-email-accoun t-on-your-iPad.html
 Cheers, Tom

Mail not getting new mail

I have had my work account setup through Mail for almost 2 years without a problem. Today it stopped retrieving new emails. I went to Window...Connection Doctor and Connection Status is green and both for incoming and outgoing it shows green. I can send emails fine, but it won't retrieve new emails that I have received. I also get emails to this account through my phone and it is getting new incoming emails.
I have tried closing the app and restarting, doesn't work.
I have tried restarting the OS, doesn't work.
I haven't changed any settings in the past day, so its not a settings issue. That is unless Mail is now changing settings on its own.
What else can I do to solve this?

It does show in the bottom left that its connecting "Incoming messages..." and when it tries, it makes a tiny beep. Its not the "new email" sound, just a quiet, short beep. No idea what the sound means.

Mac mail will not add new accounts

Hi,
Recently I added two new email accounts to my mac Mail
Then the account started acting weird a few days ago—not letting me email myself (to a gmail account), refusing to put the email in the address field.
Thats the email associated with my computer, User ID.
Then it would no longer let me add new accounts in the preferences.
I would click the '+' sign, to add a new account, or choose it from the file options... Nothing. Nothing would happen.
It would let me delete accounts, but not add new ones.
I've tried EVERYTHING to fix this problem. I dragged the mail files out and trashed them, upgraded from snow leopard to lion and tried to reinstall the Mail package software — same problem. Finally, I deleted the user account on my Macbook Air — still the same problem with new Users.
When the Mail application opens, and guides me through the introduction, I can add one email address ONLY, then nothing else.
What gives?
Can anyone offer advice?
I have a Macbook Air and Lion, 10.7.

Does anyone have similar experiences?

Macbook 10.9.2 will not get new email from gmail

I believe I have found a solution to this problem of OS10.9.2 not being able to get my new email from gmail.
Go into Mail Preferences>accounts and select your problem account. Go down to "Outgoing mail server" and select the box "use only this server."
At first I didn't believe this would solve my problem because it's "outgoing" BUT it worked. My new messages instantly began loading. I quit mail and later opened it to see if I would instantly get new messages and it worked.
I was desperate and willing to try anything. Try it. You'll like it.

This screenshot shows which previous versions of iPhoto qualify for a free upgrade to 9.5.1 and which require a purchase;
If you're having problems with the App Store you might try this:
1 - enable the Debug menu in App Store:
open the Terminal application.
copy the command below and paste into the Terminal window:
defaults write com.apple.appstore ShowDebugMenu -bool true
followed by Enter.
launch App Store, login.
2 - select the Debug ➙ Reset Application option:
3 - try again.
OT

Mail Viewer Window Does Not Open on Launch. Mail Will Not Quit. MAIL BADGER

<UPDATE> After detailing all of the problems below, I discovered that trashing the Mail Badger bundle solved all of the below problems. I am still posting this just in case anybody else has this problem.
Problems:
1. When opening mail.app, the program opens, but it does not launch a Viewer Window. I can open a viewer window manually from the File menu, however.
2. When quitting mail.app, it will not quit. It does not matter whether I hit command-Q, or Mail>Quit Mail, or right-click on dock icon and click Quit. The only way for me to quit is Force Quit. No matter what Quit command I execute, nothing happens. The Viewer Window does not close. (The Viewer Window will close on command, however, either by clicking the red 'x' or by command-W, or by File>Close.
3. Cannot send mail from mail.app. Upon clicking "send" on a new email, it just goes to the Outbox and sits there forever. I can try sending the email again from the Outbox, but nothing happens. (I have 4 gmail accounts, with a couple thousand messages between them. There are no problems with port configurations or smtp servers or anything like that - I am fairly certain anyway because nothing has changed w/ regard to the account settings between the time it was working and the time it stopped working.)
4. After minimizing the Viewer Window, clicking on the mail.app dock icon does not restore the Viewer Window. The only way to restore the Viewer Window is to click on the Viewer window itself in the dock, rather than clicking on the application icon.
Notes: I have installed 10.4.10. I have also installed Safari Beta 3.0.2
I previously installed Safari Beta 3.0, then uninstalled it and upgraded to 3.0.2. I don't recall when the problems started, (under 3.0 or 3.0.2), but they all happened at the same time (rather than one at a time).
I have uninstalled Safari 3 and reverted to Safari 2, but this does not fix the problems.
I have repaired disk permissions.
I have booted from the OS X Install disk and repaired my startup disk.
I have not had any problems with Safari 3 "hanging" on install, thus corrupting the WebKit, as described in other threads.

I had the same issue and resolution. Spotlight search for "Mail Badger" and deleting everything resolves the issue.
I'm also running Safari 3.0.2 and 10.4.10...
I've emailed the developer to let him know about it..
15" MacBook Pro (C2D) SR Mac OS X (10.4.10)

Mac mail is not picking new mail

Using an iMac 27in 2012. Running Maverick 10.9
With Mac Mail, I have two (2) yahoo free accounts plus one (1) corporate account.
Yahoo (1) is able to send and receive.
Corporate is able to send and receive.
Yahoo (2) was receiving email up until 8:46AM EST yesterday. I am able to send emails, but I am unable to
retrieve new emails from Yahoo servers.
I am NOT getting any error messages.
In fact with the connection doctor, mail is able to connect to IMAP and SMTP servers under this account. I
searched on this forum and found a post to delete the UID files. That didn’t work. I tried rebooting, I’ve tried closing mail
and shutting down, nothing. I tried deleting the account, and then re-entering the account. Now everything is gone, just a blank screen. Both other accounts are still able to send and receive.

Hi lapvn,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like one email account is not working in Mail. It looks like you have already done some troubleshooting. I would recommend that you read this article, it may be able to help the issue.
OS X Mail: Troubleshooting sending and receiving email messages - Apple Support
Try webmail
Many email service providers offer a webmail interface that you can use to access your email via a web browser, such as Safari. If your email service provider has a web interface, open Safari, go to the webmail website, and log in with your user name and password. If your user name and password are not accepted, you may need to reactivate or reset them.
Note: The webmail interface is via your email service provider's web server, which is different than an email server. If there is an issue with your email service provider's email server, but not their web server, you may have issues in Mail but not in the web interface to your email. Contact your email service provider support staff to check on the status of the servers.
Cheers,
Mario

AOL Mail will not get new mail???

Similar Messages

Maybe you are looking for