AOL problem - blank screen

Can anyone suggest an answer to this:
Whenever I sign onto AOL, I am faced with a blank screen except for a small asterisk in the top left hand corner.
Also, when I try to open any links in an email, I get the same blank screen.
I have reinstalled the AOL for Mac OS X, but this made no difference.

We have had several discussions with their 'tech support' but they do not have any trained mac experts; They also claim that all they have to do is to help the customer to get online.
I can get online to access emails and the send them.
What I don't understand is that, using the same AOL software, AOL works correctly on our iMac but not on the MacBook.

Similar Messages

App Store problem - blank screens

I'm getting blank screens in App Store on my iPad 3 with ios 6 - charts and categories screens are blank. Blank screens also when redirected to a particular app from a web page link. Wife has same iPad and hers works perfectly. Have rebooted, turned off and confirmed good wifi signal etc. everything else seems to be working. Any ideas please?

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Flash Player 10 Problem: Blank Screen

I just uploaded to flash player ten. I'm using Wndows Vista and Internet Explorer.
When on Youtube, half the time the video screen just loads a black, blank screen. If I refresh, SOMETIMES the video will then load properly. Using the "Watch this in a pop up window) seems to work, although the video quality appears degraded).
Curiously, when I get the blank, black window, any attempt to post comments bounces you to the login screen, even though I'm already logged in.
When on Hulu, I will sometimes get the emssage "I line in java script is causing this video to play slowly and may cause your computer to stop responding".
I've also had I.E. stop working and close abruptly. This "Black video window" screen is happening on other sites as well.
None of these problems were happening until I upgraded to flash player ten. Is there ANY sort of fix for this? I've heard that downgrading to flash player 9 doesn't neccessarily resolve the problem.
I've tried uninstalling, rebooting, and installing again. Still get the same problem.
As a side note; silverlight got dumped onto my computer during a windows upgrade. I removed it, and am hoping there isn't a connection. Registry issue?!?!

Correction; the hulu message was "A line in script (not Java, I believe) connected to adobe flash player is affecting playback and may cause your computer to become unresponsive".

Battety problems - blank screen wit battery sign with red line

I have the blackberry 8900 curve. Recently when I put my phone on charge it would turn my BB off and turn it self back on again. My battery was about 2% and I put it on charge and the phone turned off but when I looked at my phone the red light came on and then blank screen with a battery sign with a red line through it.
I got some advice to take out battery, sim card and memory card. Which I did and my BB turned back on. However my battery was still dead so I put it back on charge and it turned off and since then my BB hasn't turned back in. I've left it on charge and nothing.
Would really appreciate it if someone could help me out on this.
K.sandhu

Excellent advice! I just had the same thing happen to me and your post solution fixed my phone.

13" macbook pro retina 2013 problem: blank screen when waking up from standby

I bought a 13" macbook pro retina 2013 about 3 months ago and it is for about a week or two that I encountered a problem: when I close the lid and open it after a while(or it goes to standby by not using it for some time and then I wake it up by pressing a button), sometimes it shows a blank dark screen(with mouse cursor) for about 15 seconds and then either the screen is turned off(and by pressing a key it shows the login screen) or it shows the normal login screen.

I also have this problem, and now the
NVIDIA GeForce GT 650M is not working at all
I use gfxCardStatus for work on integrated card and i can't use other displays obviously, because all video outputs (HDMI & Thunderbolt) are taking their ways from discrete card (but working on other displays is my profession of audiovisual artist). My world guarranty is over now, new motherboard costs near 1500 $ and now i don't want what to do.Maybe reballing of videochip will help me, but i'm afraid that not autorised service in my country will kill my motherboard at all. This is my first mac & i have lost many time for take the money for buyng it. I have so much frustration.

Windows 8.1 Problem - Blank Screen after Login but Cursor Works and Limited Functionality

I have a Sony Vaio All in One Touch Screen. It is running Windows 8.1 and today I can't get to the Desktop or see the normal windows Metro interface. I get a black screen and I can move the cursor around, using various keys I can get Task Manager and
Explorer and some limited help functions up, but not the standard Windows Desktop or Metro interface. Any thoughts?

Hi MrBradyBunch,
The situation you descripted should be related to a service or software conflict, as well as a hardware driver problem, to confirm this, try to boot your computer in safe mode, Safe mode Starts Windows with a minimal set of drivers and services:
http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-including-safe-mode
if the problem disappear, indeed, this should be caused by a service a hardware driver, you can log on in normal mode and perform a clean boot to fix this:
1. Swipe in from the right edge of the screen, and then tap Search.
2. Type msconfig in the search box, and then tap or click msconfig.
The detailed steps can be found at:
http://support.microsoft.com/kb/929135
If the problem doesn't reappear when you start in safe mode, you can eliminate the default settings and basic device drivers and services as possible causes, you shoud turn to the computer vendor where you purchased the computer for harware support.
Regards
Wade Liu
TechNet Community Support

Partition Problem / Blank Screen

So lets begin,
~I started boot camp assistance to install Windows XP Pro SP2.
~I partitioned 32 Gb as recommended for FAT.
~I followed directions and got to the point where the "Windows XP Professional Setup" screen asks you to select the partition
~The only selection it gave me was "C: Partition", it also displayed the incorrect partition size next to it. I set it up for 32 but it displayed 121 GB.
~I pressed the F3 key to quit
~When i restarted the computer it does the apple start up sound, the grey start up screen with no apple logo, then it goes to a black screen with a command prompt.
Please advise!!!
Thank you

We have had several discussions with their 'tech support' but they do not have any trained mac experts; They also claim that all they have to do is to help the customer to get online.
I can get online to access emails and the send them.
What I don't understand is that, using the same AOL software, AOL works correctly on our iMac but not on the MacBook.

Login Problem: Blank screen after the login window?

I have a user who has a 2008 MacBook Pro 15" Intel laptop running 10.5.4. It is bound to AD, with managed mobile account on the laptop (cached user credentials). The user is off the LAN right now on a road trip and is having problems logging into the laptop. When she logs in with her user ID and password, the login window takes a long time (15 minutes!) to authenticate her, and then when the login window finally goes away and the user's profile starts to load (expecting to see the Finder, Dock, menu bar UI etc), nothing happens - the screen sits at the default desktop picture and the user's account never loads.
Her AD password has not expired. She is a local admin on the laptop too.
Other local user accounts can log into the laptop without problems.
I have 100+ other identical users who dont have this problem.
I assume that a user-specific file has been corrupted. Any guess on which ones?

Due to the number of problems with "upgrading" to this OS level, I suggest you try the very clean and very forceful AutoLoader OS Reload:
http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...
Beware that it is completely destructive...the device will be "like new"...no data, no apps, no accounts, etc. Be sure you take a full backup first, as well as make full manual documentation of all apps, accounts, configurations, etc. Sometimes a restore reintroduces the very corruption one is trying to eliminate, and manual reconfiguration is necessary.
You can also use this to fall back to a prior OS if you desire...you can install any OS level for which you can find an AutoLoader. (Hint...search over on the CB site!)
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blank Screen in Import Manager under Import Status Tab

Hi Experts,
Problem: Blank Screen in Import Manager under Import Status Tab.
I have opened import manager with source file(excel & xml) and i have also did mapping from source fields to destination fields and also seleted display/key field in match records tab and refreshed it. when I select Import Status tab. I am not able to see any details/status regarding the map which i have done. when i click on excute button.. the source file is sucessfully import and pop up dailogue box shown. I have also checked in Data Manager and data was visible.
But.. at Import Status Tab in import manager.. i am not able to see any details.. it is just showing as white blank screen.
If any one know the solution could you please help me out.
Thanks
Bharat

Hi Bharat,
As per New MDM Release we have to Install MDM 7.1 servers on 64 bit machine and GUI's can be installed on 32 machine, whreas if you are using MDM 5.5 Version then 32 bit machine can be used.
Now as you said that you have sucessfully imported the excel file and then you have mapped the filed after that without any error you got the ready to import screen to import the data into MDM database then processwise there is no problem as far as screens are concern i will suggest you please un-install MDM Import Manager GUI and then again install it, your problem would be solved.
If it doesnt please do let us know.
Thanks and Regards
Praful.

How do I fix a initializing problem with my macbook pro? I only get to the blank screen with the apple logo and the "processing something"sign... it just doesn't start the system....

How do I fix a initializing problem with my macbook pro? I only get to the blank screen with the apple logo and the "processing something" sign... it just doesn't start the system....
Please help
Marcelo

If there is no loading bar, it's usually a problem with a third party kext file in OS X itself.
You can press the power button down to force a hardware shutdown, then reboot holding the shift key down on a wired or built in keyboard, this will disable them and you go around and update your third party software.
Gray, Blue or White screen at boot, w/spinner/progress bar
Also take this time to backup your users files off the machine if possible.
Most commonly used backup methods
Sometime that won't work and you need to do more
..Step by Step to fix your Mac

When I turn on my iphone4s, the apple logo will show for a few seconds, and it will suddenly fade off to a blank screen, and not start up. It will then restart by itself, and the cycle repeats. Any suggestions on how I can troubleshoot this problem?

Hi all,
I need help with my iphone4s.
When I turn on my iphone4s, the apple logo will show for a few seconds, and it will suddenly fade off to a blank screen, and not start up. It will then restart by itself, and the cycle repeats. Any suggestions on how I can troubleshoot this problem?
What seems to be the problem here?
thanks and regards
Wan

Wanlucg wrote:
When I turn on my iphone4s, the apple logo will show for a few seconds, and it will suddenly fade off to a blank screen, and not start up. It will then restart by itself, and the cycle repeats.
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

I am using Iphone 4s. In App Store Update, this page is not getting loaded in my iphone. Blank screen is showing up, rest all pages are getting open. Please tell me the problem and solutions.

Hi,
My Name is Pranav.
I am using i phone 4-s.
In my iphone when i go to app store > Updates, system showing me 10 updates but when i try to open this page, page is not getting open. Loader came up and then white blank screen is visible. Rest all Featured, Top Charts Genius and Search are working fine but updates page is not getting open.
Guys please help me out to sort this problem.
Thanks,
Pranav
[email protected]
+91-8460366331

Looks O.K. to me Opens correctly in Firefox and Opera as a log-in page for Killer Content - Win7x64 Fx5.
I can't see any oddities in your plug-ins. It never hurts to clear any relevant cookies and your cache.
You could see how it goes in Safe Mode - Hold Shift key down as you double click on the Firefox icon>ignore the page that opens and continue. If the page opens you probably have a problem with extensions or themes and you should work through this -
https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
A lot of things have been updated as well as Firefox and you could have a culprit or conflict. Next, if there is no improvement you could try disabling third party toolbars, and you should report back at this stage or if there has been early success.
Someone may come by with a more specific remedy.

Windows xp pro stalls - blank screen- hardware or software problem?

Hi Guys,
My system is about one month old and has been awesome in performance and graphics.
Suddenly it (windows xp pro) stalls after flashing the windows loading screen and it goes blank. Looks like a software problem?
I am posting on this forum because when I check cmos, no hard drives are registered.
I can't get into safe mode, can't get past the administrator/user screen because no mouse operates here and can't select icons with the keyboard.(No admin passwords were set up anyway)
Booting from CD, repair console doesn't work because it can't find any hard drive.
Reluctant to do a complete reinstall because of precious stuff on the hard drive.
Using f8, "last known good..." just gives the same blank screen.
Using floppy boot, no other drives are recognized.
If my root directory has been wiped out by a virus or something, how come it gets past post and starts to load windows? If it's merely the graphics driver or similar not loading, how come the cmos shows no hard drive?
Is this a hardware or software problem? Any help much appreciated.

THE ANSWER !!
Hi Guys,
I finally got to talk to the guy who set up this system and he said that it is normal for RAID drives not to show on BIOS/CMOS. 'Think of it like a vrtual drive' he said. When the black and white initialization screen shows something like: 'Nividia Stripe-healthy'...then THAT is the hard-drive.
He said that as long as Windows was getting to the loading screen, that means that the computer itself was functioning okay, so don't worry about BIOS, the problem is a file corruption in windows, or virus etc.
Also he said that when trying to use recovery console or reinstall windows, because the system can only read the RAID drives through a SCSI interface, you have to load the Nvidia SCSI drivers from floppy by pressing f6 when asked to at the bottom of the pale blue screen (from Windows cd boot), before trying to do anything with windows (or windows will just tell you it can't read the drives, as it did before with me.)
So in the end, I reinstalled windows by that method and everyting seems fine so far. YAY!
Thanks you people for being kind enough to help someone out. I really appreciate it.

How to downgrade kernel 3.10 - blank screen problem after upgrade

After a recent upgrade, which included kernel 3.10, my ASUS zenbook ux21a boots into a blank screen as reported in these topics:
https://bbs.archlinux.org/viewtopic.php?id=167411
https://bbs.archlinux.org/viewtopic.php?id=167463
https://bbs.archlinux.org/viewtopic.php?id=167518
How do I downgrade to kernel 3.9, please?
On this laptop I only have dual boot Arch and Win8 (but also a vacant partition). My grub timeout is set to 0 seconds because I almost never use windows, hence my problem is to get any control of the PC. I have attempted a fresh install from USB, but it takes me into exactly the same blank screen. I also attempted install of the older arch version, which went ok until post-installation reboot, following which I ended up with the same blank screen - probably because during the installation the new kernel 3.10 was downloaded.
I read in the above topics that people solved the problem by downgrading the kernel - somehow via chrooting from live arch usb. I lack knowledge on how to perform the kernel downgrade - perhaps someone can give instructions or at least tips how to get started.
Interestingly, the same kernel 3.10 upgrade did not cause problems on a very similar predecessor model ASUS us21e - this info may help the advanced guys to diagnose the source of the problem.
Last edited by latgarf (2013-08-04 21:18:04)

Thanks, andrekp, but it didn't work on my UX21A.
Here's what I did (screen stays black all throughout):
1. Boot the computer. I believe this takes me to login promt at tty1.
2. I login by blindly entering userid, <enter>, password, <enter>
3. speaker-test <enter> - I hear noise. Ctl+c to get out (noise stops).
4. Switch to tty2 by pressing ctl+alt+f2.
5. In tty2, I login by blindly entering userid, <enter>, password, <enter>; then speaker-test successful on tty2.
6. Switch back to tty1 by pressing ctl+alt+f1; speaker-test successful again on tty1.
7. Type startx. I assume that X and openbox are started successfully: I start lxterminal by pressing my custom short-cut keys combo that I specified in openbox's rc.xml; and speaker-test gives me audible noise from within lxterminal.
Again, screen stayed dark as night all the time, so the problem remains.
As my time allows, I try to come up to speed and follow/replicate the attempts to identify/resolve this problem made by more advanced guys in other topics:
https://bbs.archlinux.org/viewtopic.php?id=167411
https://bbs.archlinux.org/viewtopic.php?id=167463
https://bbs.archlinux.org/viewtopic.php?id=167518
https://bbs.archlinux.org/viewtopic.php?id=167314
The problem originally arose at # pacman -Syu, which included kernel upgrade from 3.9.9 to 10.3.3. After a later upgrade to 10.3.5, the problem remains. I've enabled 'testing' repositories on my other laptop, UX21E (which doesn't have this problem despite being the closest model!) - and I wait for the new 'testing' kernel to be released in arch, hoping to do a blind upgrade on UX21A and that it solves the problem. I also monitor https://www.kernel.org for when kernel 3.11 becomes available. If I manage to install kernel 3.11 even before it's released in arch-testing, maybe the problem will be gone...
In the mean time, I keep using the UX21A computer having installed Lubuntu on another partition (it has kernel 3.8).
Thanks again!

When I click on a picture or a link, to take a closer look, I get a blank screen and it says at the top search bookmarks and history, at the bottom it says 'stopped' - what is this problem and why is it happening

when I click on a link to complete a form, or a link to take a closer look at a picture, I get a blank screen and it says at the top 'search bookmarks and history', at the bottom it says 'stopped' - what is this problem and why is it happening ?

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]

AOL problem - blank screen

Similar Messages

Maybe you are looking for