AP 2 doesn't support restoring from 1.5 Vaults

Question

I had an AP 1.5 Library containing JPG images only (no raw files), and one project, containing folders and a book. I had this library backed up to vault. I installed AP 2. I restored this vault into AP 2. AP lost 100% of my data: images, project, folders, and book. I was left with a completely empty library. This is 100% data loss. It appears AP 2 just isn't backward compatible. It doesn't support 1.5 JPGs, it cannot properly upgrade 1.5 libraries, and it cannot restore 1.5 vaults.
See related post:
http://discussions.apple.com/message.jspa?messageID=6699965#6699965
I'm headed to the Apple Store right now to return AP 2. I burned months with AP problems on the 1.0 release...not this time around. Consumers should not be alpha testers.
B

Answer 1

Thanks for the reply.
Complete Newbie wrote:
Bradley,
After reading this and your other thread, might I suggest you have a different problem - you have a broken 1.5 library. If it doesn't upgrade, restore-from-vault, or otherwise work, I'd blame the library first.
...except that it works just fine in 1.5. And if it were corrupt, it seems that it would raise the question of how one could successfully create a vault without any errors if the library were corrupt in the first place. And finally, if this is the problem, then take your pick ... AP 1.5 corrupts libraries without any outward signs or indication that it has done this?
Complete Newbie wrote:
I assure you that I have restored a 1.5 vault with 2.0; and I'm not alone - there are countless reports of people doing just that after purchasing 2.0 if you look in the forums around the launch-date. I don't have any problems with JPEG images either (whether from 1.5 or 2.0). It was certainly backwards-compatible for me.
Glad to hear it has worked for some. Unfortunately, I'm not working with your images, on your hardware configuration, with software purchased with your money. So the fact that others are working fine doesn't lend any comfort to the fact that I've experienced 100% data loss, and the product is unusable.
Complete Newbie wrote:
Did you try reporting the problem to Apple ? Perhaps even offering to send them the problem vault ? It sounds like a small vault (only 100 JPEG images). Even if it's corrupted, they may be able to recover your photos.
Yes, I reported both problems to Apple as a bug report. Unfortunately, I learned the hard way the first time around with AP 1.0 -- it may be months or never before this problem is addressed. I've run through this whole cycle now twice, with exactly the same results both times. I'm going to try one more thing: uninstalling AP 2 and reinstalling AP 1.5, and trying this library again in 1.5. If that doesn't work, I don't really care if Apple can recover the photos or not -- I cannot use a data management app that loses data, and further, I won't burn my time/revenue again spending hours testing an app I paid for to work. I'll be returning AP 2.
B