AP Approval Request Information email notification doesnot work

I have setup AP approval with AME ( oracle ver 11.5.10.2 and AME Ver B). The Approve and reject actions on the email notification work fine but when approver clicks on "Request information" then the reply screen is displayed as below:
Request more information from: 'Enter Requestee role here'
Question: 'Enter your question here'
NID[2920949/1421900579@WFMAIL][3]
workflow for APINV is not getting the value for 'Enter Requestee role here' automatically . Is this standard functionality? I have setup GL journal approval and requistion approval but i didnot get into this issue .
Please also advise why APinv is getting Role instead of user. the email notification is getting "accouts payable" instead of the person who created the invocie. the TO is correct as it shows the approver user name. i.e
the notification shows:
From: To
Accounts Payable Steve,Bush
Please Help.
Thanks,
Steve

guys - if you are 11.5.10 and implementing AP approval then the request information action does not work..i.e approver cannot just click on request infromation and ask any question to the sender .....oracle has ER for this....do not know why they have to remove this....
--Steve

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AP Approval Request Information email notification doesnot work

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