AP Utility 5.4.1 doesn't see my AirPort Express but iTunes 8.0.2.20 does

I have 2 AEs connected on a wired lan on Win XP. The new version of the AirPort Utility (5.4.1) can't find them but iTunes 8.0.2.20 does see them. I can also ping them using a net utility to find the IP addresses.
Is this a known problem? To which previous version of the AirPort Utility should I revert and where do I find it?

The Airport Express is quite old, i've had it for many years, not sure how long, probably first or second generation. It says it's model A1084, 2005.
This would be an 802.11g AirPort Express base station. There is only one generation of this version.
When i click on the icon in the Airport Utility, it says this version of Airport Utility (v.3.6.1) doesn't support this base station.
I'm not aware that Apple produced a v3.6.1. Did you mean v5.6.1 instead? If so this version is meant to administer these older 802.11g AirPorts on Macs running OS X Leopard or Snow Leopard. More precisely for versions 10.5.7 thru 10.6.8 ... so your MacBook should be able to run this version of the AirPort Utility.
I played music through the external speakers as recently as a couple of weeks ago, both in iTunes and on You Tube.
If you are streaming from YouTube, then you must be using a third-party solution like Rogue Amoeba's Airfoil. Is this correct?
The only thing that has happened recently, though i don't know why it would make any difference, is that a few days ago for the first time, i did a backup of my hard drive to the Time Capsule, using Time Machine.
You're right. That should have not made any difference as far as streaming goes.

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My Airport Utility doesn't see my Airport Express??

My Airport Utility doesn't see my Airport Express. . .so I cannot run iTunes. . it used to work fine. .

Version of utility, and express? Makes a huge difference.

Airport Utility 5.6.1 doesn't see my Airport Extreme

I'm good with the Ethernet connection for the internet, but Airport doesn't see my Airport Extreme. It's connected to my IMac 10.6.8. Have tried a reset with ballpoint pen, but nothing happens. This all went crashing down the other evening with I suddenly had lost Internet on my MacBook Pro. This ***** so bad. Would it do me any good to call Apple support?

OS X 10.6.8 is Snow Leopard for which you need AirPort Utility 5.6.1.
There are no special techniques to download it. Just click on the link, then click the blue Download button, which will download and eventually deposit AirPort Utility 5.6.1 in your Downloads folder.
It looks like this:
Double-click it to extract the package installer. It looks like this:
Double-click that to open the installer:
Click Continue and follow the prompts, which will either install it in your Utilities folder or tell you a reason it cannot.
After you perform the "hard reset" and the Extreme's LED is blinking slowly, go to your Wi-Fi menu and see if you find a network called "Apple Network nnnnnn". Select it, then launch AirPort Utility.
The reason that everything is greyed out is that AirPort Utility cannot find any base stations to configure. If after doing all the above it still cannot, perform another "hard reset". If that does not work, perform a "factory defaults reset" as I explained above.
What happened at the Apple Store? Other than having a nice ballpoint pen with an Apple logo on it, they are not going to do anything more than you can do.
If you did not bring it there yet, bring your MacBook Pro along with you so that you can see for yourself how it ought to work.

AirPort Utility doesn't find my AirPort Express but wireless still works

I'm having problems configuring my AirPort Express. My main computer is a desktop running Windows XP and is connected to the internet via a Netgear router. I have the AirPort wired to the same router. I used the AirPort Utility to set up the AirPort originally but now the utility program can't find the AirPort. The wireless is still working as my macbook can still connect to the internet and the green light on the AirPort remains on. The macbook can also use the AirTunes function of iTunes while the desktop cannot. I've updated AirPort Utility to the most recent version without any luck. I assume its more to do with the router but I'm far from a network expert. Any ideas? Thanks.

I'm having this exact same problem. I am using an HP notebook computer running Windows XP. My computer can connect just fine via wireless to the Airport Express. However, the Airport Utility cannot see the Airport Express no matter what I try. I have downloaded all the latest versions of software. I have tried doing a soft reset of the Airport Express. I have tried doing a hard reset of the Airport Express. I have tried resetting Airport Express defaults back to factory settings. I have tried connecting to Airport Express via Ethernet cable attached to my router. I have tried configuring a fixed IP address in the same range as the default IP address settings for the Airport Express. None of this gives me the ability for the Airport Utility to see the Airport Express. Any help please.

AirPort Utility 6.3.2 doesn't see older AirPort Base Station

I have an old AirPort Base Station (2001 model, Dual Ethernet, "Snow", actually not "Graphite", though apparently that's the correct category here), which was previously configured with my MacBook Pro running MAC OS X 10.6.8. I've just started it up, with the DSL modem connected to it, and I'm able to connect to it (and get Internet) from my new MacBook Pro running 10.9.4 just fine. However, the latest AirPort Utility v.6.3.2 doesn't see it, says "No configured AirPort base stations have been found. AirPort Utility will continue searching." – although its window does show a green button next to the word Internet, showing (I assume) that there's an Internet connection. Does anybody know how to configure an old APBS like this from 10.9.4? AirPort Utility v.5.6.1 apparently can't be used with 10.9; is there a version that can, and will see this older AirPort Base Station?

Does anybody know how to configure an old APBS like this from 10.9.4?
Not in any way that Apple would support, or that we could discuss on this forum.
Not recommending that you try a solution from the Internet using an "unknown" author to "override" security settings on your Mac, but that would be the only way to possibly get AirPort Utility 5.6.1 to run on 10.9.4.

Airport utility 6.3.1 doesn't work with airport express

need help I can't get my airport extreme and airport express to work together on airport utility 6.3.1. The extreme works but not the express. Message pops up this version of airport utility doesn't support this base station

is there any way to go backwards with my version of aiport untitlity?
I am not recommending this, but some users have had success installing an older version of AirPort Utility 5.6 on their Macs. This is not supported by Apple, so there is no guarantee that it will work for you.
If you want to give this a try, see this thread for information and details:
https://discussions.apple.com/message/21397085#21397085

Mac nor iPhone can 'see' my Airport Express, but Wifi/internet is working

Totally frustrating. I'm running Yosemite and iOS 8.0.2. Airport Utility on my Mac (rMBP & 13" MBA) never finds the airport express. My iOS app finds it, then says that it's not part of the network anymore. Crazy because my internet/WiFi go directly through it and there are no interruptions. Any ideas? This is seriously dumb.
No, I haven't tried resetting my Airport Express since upgrading to iOS8 or Yosemite as every time I do it takes forever to start working again -> won't acquire an IP address for hours...
TIA

Tried that, no luck. Utility is just searching. I can 'see' the router & attached disk fine in the finder though + internet is working just fine. Sometimes, it does have issues connecting to it in the finder window.
This is what I see in the utility. At this snapshot, it's been sitting there for 5mins:
Ideas?

Can see Airport Express, but iTunes won't connect and more..

I'm running Mac OSX 10.4.2 on an Aluminium PowerBook G4, connected to an Airport Extreme Base Station - which can use the internet etc easily. I have an Airport Express, which can be seen & changed in Airport Admin, and can be seen in iTunes - but can not be connected to in iTunes - it tries for about 30 seconds, and then gives up, not even an error message? I'm not sure if it's a related issue, buit an old iBook running OSX 10.3.9, connects to the same Airport Express, no problems. But the PowerBook, whilst it can see the iBook, won't connect to the iBook via Airport - it tells me it is not operational, or something.
Can anyone think of anything that may fix the problem?
Thanks in advance.

Is this a new problem on this Powerbook - or has it never worked? While there are many (and some very obscure) causes for this problem, one of the more common causes is firewall software of some sort. This also includes applications designed to monitor outgoing network data (like spyware) on a Mac, like "Little Snitch".

My iMac cant see my airport express?

Hi, I have just moved into my new place and tried to setup my iMac and apple TV. My appleTV can see my airport express but my iMac cant. My iMac can see other wifi networks but the utility cant see it. I have reset my airport express and I have the internet plugged directly into it. Can anyone help?

Hi
When you say you reset the Express... which method did you use?
I would try a factory default reset, if you haven't already. If that doesn't work, then you could have an issue with your iMac
Good Luck

ITunes (and Airfoil) can see Airport Express but can't connect in Windows XP (error -15000) - firewall problems?

I am using Windows XP Professional 2002 w/ SP3 on a Dell Latitude E4300 laptop wirelessly connecting to my Airport Express 802.11n (firmware 7.5.2).
I can see my Airport Express in iTunes 10.4.1 and can select it via the Airplay button. iTunes even detects whether or not a speaker is connected to the Airport Express. But when iTunes tries to connect, it comes back after a while saying "An error occurred while connecting to the Airplay device xxx. An unknown error occurred (error -15000)."
A similar problem happens with Airfoil from Rogue Amoeba that I use to stream music from other apps such as VideoLAN to Airport Express on the same laptop. I can see that my Airport Express is available but when Airfoil tries to connect, it comes back saying "It appears that a firewall on this computer is preventing Airfoil from connecting to xxx Airport Express. Please check your firewall settings and try again."
I've set both Airplay and iTunes as exception programs in my Windows Firewall setting, and even added TCP ports 5000 to 5005 and UDP ports 6000 to 6005 to the exceptions as recommended by Airfoil. I've also disabled Symantec Endpoint Protection that Ihave installed. The only thing I can't disable is McAfee Endpoint Encryption, since I also use the laptop at work and I don't have permission to disableMcAfee. I use this laptop to connect wirelessly with other devices such as HP wireless printers, NAS drives and other laptops on my home network and have never had any issues, so i think that this issue is specific to the Airplay software being blocked by some firewall (I am assuming Airfoil also uses Airplay).
I've tried this on different wireless networks and I have the same issue with Windows XP on my Dell Latitude E4300. I've also set up the network with no security, but the problem doesn't go away.
I also tried downgrading iTunes to 10.3.1 but won't work. I think it's an Airplay issue, not a specific iTunes issue, since I'm facing the problem with Airfoil as well.
How do I trace what is going on that is preventing iTunes and Airfoil from streaming to the AirportExpress within Windows XP?
I also have another Dell Inspiron laptop on the same network running on Windows Vista, and have no problems streaming music from iTunes or Airfoil to the Airport Express on the same network, even when the network is WPA-2 Personal (TKIP+AES) protected (I've seen other postings where WPA has been an issue, WEP has not, but in my case, this is not an issue). Ditto with my iPad2.
Thanks for your help!

I have the same problem with Windows 7 64bit. ITune can see AE and stream Music well. Airfoil, TuneBlade (airplay soft) can also see AE but can't connect and stream music. I ' ve already tried to setup firewall Exception list, even turning off firewall off both windows and antivirus but still got the same problem with the message 'Airfoil was unable to connect to the remote speaker " ... 's Airport Express". Please check the firewall on the computer where " ...'s Airport Express" is running and try again'. Any help would be appreciated !.

Cant see my airport express

Hello, can somebody offer some advice?
I have a PC and a airport express which worked fine originally. They now dont like each other!? The PC seems to recognise the 'apple wireless network' but when using the admin utility (& set up assistant) I cant see my airport express.
Just the dreaded flashing amber light.
Have tried re-installing both my wireless network card and airport software but no luck.
Any advice?
Advent Windows XP

Found ip address solution in another site - ref allocating ip address manually (not dchp) see my other posts for details.

Airport Utility can no longer see my Airport Express Base Station.

Hi all the problem I have is as follows;
I've set up my Airport Express Base Station some time ago to print wirelessly from my HP Photosmart C4280 and it was working fine.
However recently when I've gone to print a document, even though the printer is working fine and the Airport Express Base Station is showing a green light nothing happens. I've gone into the Airport Utility and its say's it can't see the Airport Express Base Station (even though it still has a green light showing). If I unplug the Airport Express and plug it in again, the Airport Utility can suddenly see it again.
I've successfully gone through the reset process but after a few minutes the Airport Utility can no longer see the Airport Express Base Station which means I can't print a document wirelessly. I've repeated the reset process several times with the same outcome.
Everything was working fine up until recently, has the Airport Express Base Station developed a fault? or is there something I'm not doing.
Any advice would be greatly appreciated.

If you're comfortable resetting all settings, unplug it, hold down the reset button and keep holding it in as you plug it back in - keep holding it for another 10-20s until the amber light flashes
Then, open airport utility, now you should be able to see the device either on-screen or in the upper left under 'other wi-fi devices'

I changed my apple ID, now iCloud doesn't see my new ID, but won't accept my old password either.

I changed my apple ID, now iCloud doesn't see my new ID, but won't accept my old password either.

I tried that now. I was forced to "delete" everything on the cloud, and now I tried signing in exactly as you described, about 45 mins ago, and I'm still waiting for it to actually sign in.

I can't see airport express after iTunes re-install

Hey you Windows guys, my daughter uninstalled iTunes by accident. When I reinstalled it, I can't see the Airport Express (AE) any more. It also doesn't show up in the Airport Utility. This is what I've done to troubleshoot and more info:
Windows 7 - 64 bit
Latest iTunes and utility install.
Status light is green on the AE.
I can access the AE from the utility software if I manually enter the IP address.
My firewall is enabled for private and public on the follow services (iTunes, Airport Utility, Bonjour)
All ports have access in firewall
I can see the AE if I turn off the firewall
So based on the last point, I'm assuming it's a firewall issue but I'm at a loss for any of trouble shooting options.
Any help would

OK, just some further basics, I've also tried all the resets (Soft, Hard, Factory) on the AE and still not showing up.
Any ideas out there?

PC cannot see wireless Airport Express using Ethernet on D-LINK DIR-655 Router

This seems to be a recurring issue going way back, but I have yet to see a real solution posted.
I am using my Airport Express (APX) to stream music from the computers on my network to my stereo via Airplay. I have APX set up to wirelessly join my existing wireless network, which uses a D-Link DIR-655 router hooked to a Time Warner cable modem. I can succesfully connect all of my wireless devices via Airplay, through iTunes to my APX, including two laptops and an iPhone. However, my primary desktop PC, which does not have a wireless card is linked directly via ethernet cable to my D-Link router, and it is not able to see my APX. I can, however, see the Airport Express from my PC through my Airport Utility by directly typing in the IP address. Note that the APX set-up option to allow Ethernet clients is checked. I also noticed that my laptops will stop detecting the APX if I directly connect them to my D-Link router via Ethernet and turn off their wireless cards. They will resume detecting APX when I turn their wireless connections back on. So, bottom line, I am convinced that this is not a firewall problem. Although I have tried every conceivable setting of my D-Link router and APX, I am convinced it is either a wireless to ethernet communication issue, or some obscure setting on APX.. Any help would be appreciated.
Thanks,
Wayne

I think I found the fix based on reading some Apple TV forums where several people were having the same problem. Under Advanced Network settings in the D-Link setup, I just checked "Enable Multicast Streams" and that seemed to do the trick.

AP Utility 5.4.1 doesn't see my AirPort Express but iTunes 8.0.2.20 does

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