AP Utility cannot find AP Extreme, but AM connected and using it?!

I've been searching the forums through and through, but I cannot find anything relating to my problem. All of my computers (MacBook, PC laptop and PC desktop) and video game consoles (360 & PS3) are able to connect to the router and send/receive data from the Internet just fine, but none of my computers are able to find the AirPort Extreme using AirPort Utility. Any reason why just days ago I was able to detect the router on all of my computers and am now suddenly unable to detect it? Any suggestions on how to fix this? Thank you!
Note: I connected both laptops to the AirPort Extreme via Ethernet cable and was still unable to detect anything through the AirPort Utility. Strangely enough, though, I was still able to send and receive data through it.

I have no solution for you, but I can confirm I have the same problem with my Airport Extreme Base Station (AEBS) -- intermittently. If I wait around long enough, or if I reboot the router and the pc, then the router usually becomes to the Airport Utility again.
For instance, at this very moment I can't see the AEBS from Airport Utility, although I am connected through that same AEBS.
This didn't bother me until I got an Airport Express (AX) as well, for using AirTunes. Now, whenever the AEBS becomes invisible to the Airport Utility, the AX also becomes invisible to iTunes and my music stops.

Similar Messages

  • HT1349 Airport Utility cannot find my Extreme or Express?

    Airport Utility cannot find my Extreme or Express?

    Hi, found an answer to this on web
    1) Ensure that AE is sending a signal out (ca. 45s after at reset)
    2) To see this signal first go to the wifi and connect to the net that AE send out - name: "Apple xxxxx.."
    3) Start up Airport Utility and AU will now see your AE
    Finish and configure

  • Airport Utility cannot find my Extreme base station but everything works!

    I must be going crazty, but I can't figure this one out. I've had my Extreme and Express configured since November of 2007. Airport Utility would always find them and let me look at the configuration. I don't believe that anything major has changed on my laptop. Today I went to run Airport Utility and it cannot find my 2 stations. Again, everything is working, I can surf the net, from various laptops throughout my house.
    I had to do a factory reset to the extreme, and thankfully I remembered the 10.0.1.1/public and was able to reload a baseconfig I had. After this I still couldn't find the extreme nor the express with Airport Utility.
    Does anyone have any suggestions? Why would Airport Utility stop finding my stations?
    Any help would be amazing.
    Thanks,
    Frank

    My Airport utility cannot find my base station either, and I can't print. But I can access the Internet!
    The base station just "vanished" one day after working perfectly for about two months. I first discovered this when I was unable to print - I began troubleshooting by entering the utility, only to discover the base station was not listed.
    I finally deleted my networking settings in Vista, and then did a factory reset on the Aiport Extreme. I then set everything up from scratch again to successful resolution.
    Then again one day a short time after that, it vanished again! In frustration, I disconnected Airport and put it away. I tried setting up a new Dlink I purchased to replace the Airport, but the Dlink didn't work either!!! Dlink tech support couldn't fix the problem and suggested I get my money back. I then, as a last ditch attempt, reconnected the Airport. It automatically found the base station without me doing anything besides just hooking it back up!
    It worked for about two weeks and now it vanished again! The utility upgrade released the other day has not fixed this problem. I guess I'll delete networking connections again in Vista, and do a factory reset to Airport again.
    I guess Airport and Vista just don't play well together.

  • PC AirPort Utility cannot find Airport extreme w/ ethernet but has internet

    Hello, I have set up the airport extreme to use with a MacBook. I pluged everything in just fine (PC using ethernet) but had to configure the base station with the MacBook as the PC could not find it using the Utility. However the PC is connected to the internet just fine through the base station's ethernet port.
    My problem is trying to get the PC (running XP home 2002 sp2) to see the Airport Extreme using the Airport Utility in order to start configuring network printing and eventually AirTunes.
    I cannot seem to find this solution anywhere. Please help if you can. Thanks!

    Hi I don't know for sure if this is your answer, but with your mac go into setup again. Under wireless tab, then wireless options , make sure 'create a closed network' is unchecked. This may allow the pc to see any Apple base stations. Good luck
    Can you please tell me exactly where to find the "create a closed network" box? I am brand new to mac and am still finding my way around. Thank you so much!

  • Airport Utility CANNOT find Airport extreme?  HELP!

    I just bought a Airport Extreme (802.11n) and my Airport is just blinking amber... When I launch Airport Utility and scan for a wireless device it comes up with nothing. I cannot get past this step to setting up the Airport Extreme. Any help would be appreciated!
    What am i doing wrong? I have a feeling the Airport is not sending a signal out... is it defective? HELP.......

    Welcome to the discussions!
    The AirPort Extreme broadcasts a default wireless network with a name like Apple Network xxxxxx, where the 'x" can be either a number or letter. Look for this network and log onto it (there is no password required). Then open AirPort Utility to see if it can communicate with the AirPort Extreme.
    You may need to restart both the AirPort Extreme and your computer.
    An alternate (and probably better) method is to temporarily connect an ethernet cable from your computer to one of the LAN <-> ports on the AirPort Extreme to establish a direct connection. You can disconnect the ethernet cable when you have the AirPort Extreme configured.

  • Airport Utility cannot find Airport Extreme

    So, I'm setting up my neighbor's Airport Extreme, and the Airport Utility isn't seeing any airport, even though it's plugged in.
    Any suggestions? It does not bode well if I'm stopped at the first step of setting up.

    Plugged in? Do you mean into a electrical outlet or via ethernet? Does your neighbor have a wireless card and is it turned on? What are you trying to set up? Wired? Wireless? Join a wireless network? I understand if these are a lot of questions and you may not know all these details since it is not your own setup.

  • Airport utility cannot find Extreme nor Express, but internet is working?

    I have an airport extreme base station and and airport express (as a wireless extender and media speakers)
    When my iMac wakes up from sleep, airport utility cannot find any devices.
    - internet works as usual
    - airplay doesn't work (via my ipod or my iphone)
    - apple TV 2 can't find the itunes library.
    - in system preferences -> network - my network seems to be all ok and when I turn off airport and on again, both devices suddenly appear in the airport utility. But when the iMac goes to sleep, same problem happens.
    - I have made ensured that my network is the preferred network but still the problem persists.
    as the internet is working, there doesn't appear to be a problem. However, when airplay and apple TV are not working properly, this is a problem!
    Grateful for any help. Thanks.

    My Airport utility cannot find my base station either, and I can't print. But I can access the Internet!
    The base station just "vanished" one day after working perfectly for about two months. I first discovered this when I was unable to print - I began troubleshooting by entering the utility, only to discover the base station was not listed.
    I finally deleted my networking settings in Vista, and then did a factory reset on the Aiport Extreme. I then set everything up from scratch again to successful resolution.
    Then again one day a short time after that, it vanished again! In frustration, I disconnected Airport and put it away. I tried setting up a new Dlink I purchased to replace the Airport, but the Dlink didn't work either!!! Dlink tech support couldn't fix the problem and suggested I get my money back. I then, as a last ditch attempt, reconnected the Airport. It automatically found the base station without me doing anything besides just hooking it back up!
    It worked for about two weeks and now it vanished again! The utility upgrade released the other day has not fixed this problem. I guess I'll delete networking connections again in Vista, and do a factory reset to Airport again.
    I guess Airport and Vista just don't play well together.

  • HT4145 Does this article apply to OS X Lion and Airport Utility 6.0?  Reason: Airport Utility cannot find my Airport Extreme (4th generation) wirelessly on my Time Capsule configured network even although the firmware in both units is up to date.

    Does this article apply to OS X Lion and Airport Utility 6.0?
    Reason: Airport Utility cannot find my Airport Extreme (4th generation) wirelessly on my Time Capsule configured network even although the firmware in both units is up to date.

    I thought you were trying to Extend the network with an Express as the article mentions you pointed to...
    You can't find the Airport Extreme then...
    I woudl suggest doing a Factory reset....
    http://support.apple.com/kb/HT3728
    Then you should be able to set it up just as you did when it was new....
    Factory default reset (using reset button)
    If the AirPort Base Station or Time Capsule isn't accessible from AirPort Utility, the Factory Default reset can be accomplished by using the reset button.
    Unplug the AirPort Base Station or Time Capsule from power.
    Press and hold the reset button with a pen or pencil, then plug the AirPort Base Station or Time Capsule back in while continuing to hold the button until you see the light (LED) flash rapidly. This should happen after a few seconds.
    Release the button. This will factory default reset the AirPort Base Station or Time Capsule.

  • Utility cannot find airport extrme, how can I set it up? thanks

    trying to setup the airport extreme but utility cannot find the deviceto begin setup , any suggestions be gratly appreciated

    Which model AirPort Extreme is it, are you using a Mac to configure it, and if so what version of OS X is it running?
    In general, start with a "hard reset" - hold its reset button depressed continuously, five to ten seconds, until its LED flashes rapidly. After it restarts the Extreme will create an open wireless network to which you must connect and subsequently use AirPort Utility to configure it.

  • Airport utility cannot find base station

    Hello. I upgraded to Leopard. I have normal internet access from airport extreme but airport utility cannot find my base station. How can I re-establish contact? Thanks

    Which base station do you have?
    The "AirPort Utility" is only compatible with the round 802.11b/gAirPort Extreme base station (AEBS), square 802.11b/g/n AEBS, and AirPort Express (AX).
    It is not compatible with the older graphite 802.11b AirPort base station (ABS) nor the dual-Ethernet (aka "snow") ABS.
    If you have a compatible base station, have you tried doing a reset on the base station and perhaps temporarily connect your computer via Ethernet to the base station?

  • Airport Utility cannot find AX base station

    I can see that this is unfortunately a widespread problem, but I wonder if anyone has found a solution. I am running a wireless network with Airport Extreme and iMac (and several Windows laptops). Most of the time it's fine, but twice have I encountered that after shutting off modem and AX that the airport utility cannot find base station even though it is sitting right next to iMac. Also, all lights are solid green, both on modem and AX. I can find loads of other wireless networks, just not my own. No combination of resetting, restarting or reconnecting seems to do the trick and it get's very frustrating! If anyone has a solution, let me know.
    Thanks!

    Have youi tried maybe running an Ethernet cable from the AX to the Base Station to establish the connection and then removing it (or reconfiguring the wireless network) ?
    DaleB

  • I am trying to remove the older version of iTunes but an error message appears saying that it cannot find the path to 'iTunes64.msi", and I tried the search option to find it on my computer but no such luck. Please help me

    I am trying to remove the older version of iTunes but an error message appears saying that it cannot find the path to 'iTunes64.msi", and I tried the search option to find it on my computer but no such luck. Please help me

    Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes &amp; related installer files:
    http://support.microsoft.com/mats/Program_Install_and_Uninstall
    Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.

  • Macbook cannot find airport extreme to configure it

    macbook pro cannot find airport extreme to configure it to join an existing network.

    By default, the AirPort Express Base Station (AX) will be broadcasting a wireless network with a name like, Apple Network NNNNNN. Be sure that the MBP is connected to this wireless network BEFORE trying to access with the AirPort Utility.
    If this still doesn't work, try temporarily connecting the AX directly to the MBP by Ethernet, and then, try accessing it with the AirPort Utility.

  • Airport utility cannot find my Airport Express, repeated rescans, nothing, even with direct connect via Ethernet. Help!

    I use Airport Express to stream iTunes to my home stereo. This is the ONLY thing I use it for. It quit working and now Airport Utility cannot find the Airport Express unit, even after repeated re-boots of all components, resetting the Airport Express, even when connected directly to my router via Ethernet. I use a D-Link wirless router.
    I downloaded the latest Airport Utility, but it will NOT work with XP (from the Apple website, not my words).
    The Airport Express will achieve a solid green indicator after reset, but Airport Utility cannot find it. Until Utility can find and recognize the Airport Express hardware, I cannot adjust or reset any settings, etc.
    Help!

    I downloaded the latest Airport Utility, but it will NOT work with XP (from the Apple website, not my words).
    The latest version of AirPort Utility.....5.6.1.....will only run on a Windows 7 machine.
    Try AirPort Utility 5.5.3 for Windows (make sure that  you have Service Pack 3 installed on your PC, otherwise the application will not run on an XP machine).
    The Airport Express will achieve a solid green indicator after reset, but Airport Utility cannot find it.
    After a "hard reset" or "factory default reset", the light will not be green.....it will be slowly flashing amber after it restarts. See this Apple support document for more information on various resets:
    Resetting an AirPort Base Station or Time Capsule FAQ

  • HT1178 my airport utility cannot find my Time Capsule

    My time capsule is connected to my mac pro but in trying to set it up my Airport Utility cannot find it.

    Connected by ethernet?
    Airport turned off?
    No other connections .. do it in complete isolation.
    Do factory reset. That will not harm the backups at all. But it will get the TC functional if that is possible.
    If you have issues.. please give us info on the ethernet setup in the computer.. it should be set to dhcp and get IP from the TC.. 10.0.1.2

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