AP:When trying to match invoice with prepayment, prepayment is not display.

Hello,
Need some help please.
We have :
- One prepayment PREPAY1 (pay and available)
- One standard invoice.(validate, no hold)
We try to match Invoice with prepayment.
1° Search for our invoice.
2° Using action button, Apply/unapply prepayement.
3° Here is our issue. When displaying list of available prepayment, we don't see PREPAY1.
Maybe a request could help me to identify why our prepayment is not displayed or another idea ?
Thx
Regards

Hi,
The cause of the issue should have been Data Corruption .... if you can replicate this issue at will, you would log an Service Request with oracle for performing an Root Cause Analysis.
However for fixing the issue at present, either you can uncheck the REVERSED checkbox in your Distribution form on the Invoice Workbench ... if that is not possible from the front end, then you have to resort to the data fix suggested by oracle. .
References
Cannot Apply A Prepayment To A Payables Invoice [ID 367502.1]
Prepayment Invoice Was Paid In Full And It's Not Available To Apply [ID 399949.1]
Regards,
Ivruksha

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