APC-Smart UPS not showing up

I've got an intel Xserve Dual 2.0Ghz server that was purchased and installed 2 years ago. The apple reseller that installed it included an APC SmartUPS SC1500 for power back-up. Since the unit was installed, I'm not sure that the UPS has ever registered properly with OS X Server v 10.4.11. Currently, APC Powerchute personal edition is installed, however, when the server boots up, I get a message that no UPS can be found. I called APC, and they said that Powerchute isn't compatible with the Smart UPS's. Does anyone know if this model UPS is compatible with Xserve through OS X's energy saver system pref? I'm worried that I was sold an incompatible unit.
Please help.

I have this same problem... in fact I have 2 Intel Macs (iMac, Mac Pro) in the house with 2 different APC UPS units (ES 725 and RS 800), and no matter what combination of units, cables, computers I use, the UPS units refuse to be recognized by the Macs. I tried installing and uninstalling the Powerchute 1.3.4 software, but even that says it couldn't find an UPS units attached to the computers.
Is this just a coincidental case of bad wires? It's getting very frustrating.

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