APE11 will not recognize any blu-ray media

I have APE11 and attempting to burn a project to blu-ray. My problem is that APE11 recognizes the blu-ray burner but will not recognize any blu-ray discs. I have tried various BD-R and BD-R DL discs to no avail. I receive a "Media not present" message. If I select the same burner but choose to create a DVD, I receive a "Incompatible disc" message. This leads me that it sees the discs but I'm not sure what's up with the blu-ray option. The blu-ray discs are Verbatim and Windows recognizes the discs as well. Any and all suggestions are welcome.

robertjeffrey
What Blu-ray burner do you have? Is it recognized in the Device Manager under DVD/CD-ROM drives? Driver and Firmware up to date?
What burn software came with the Blu-ray burner? If it is part of the CyberLink family, can you use the PowerProducer of the series to burn to Blu-ray disc format on a Blu-ray disc using these Blu-ray discs that Premiere Elements burn dialog is labelling "Media Not Present"? I would like to see the results of that test if possible.
Just to get it out of the way (maybe helpful), let us flush the preferences...
Assuming your Premiere Elements 11 is on Windows 7 or 8 64 bit....
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
11
and in the 11 Folder is the Adobe Premiere Elements Prefs Folder that you delete. If that does not work, then delete the whole 11 Folder in which it exists.Make sure that you are working with Folder Options/Show Hidden Files, Folders, and Drives active so that you can see the path described.
If that does not work, a complete Deactivation from Help Menu/Deactivate followed by the usual Control Panel uninstalled followed by reinstall may be in order. I am hoping the results from a CyberLink PowerProducer burn to may give us some valuable information so that we do not have to resort to uninstall/reinstall.
Are you using BD-R 25 GB 2X? What is this BD-R DL? Is that the 50 GB for Blu-ray? Do you have any BD-RE 25 GB 6X? How much are you planning on putting on this Blu-ray disc in terms of Space Required and duration?
Let us start here and then we can decide what next.
Thanks.
ATR

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