Aperture 2.1.4 - No preview or thumbnails after upgrading to Snow Leopard

I had upgraded to Aperture 2.1.4 before upgrading to Snow Leopard and everything worked fine. But since I installed SL, whenever I make a new version, I get no preview (just a big gray box) and no thumbnail (just a dotted lined box). So this makes Aperture absolutely useless to me. Apple says my service period has expired and I need to pay $199 to get any tech support to remedy this. I think that's ridiculous because I think this is a problem caused by SL.
Before I pay this stupid fee, does anyone have any suggestions on how to fix this? I've tried uninstalling and reinstalling but nothings changed.
In the meantime, I've switched everything over to Lightroom. So Apple better get this resolved or its losing a good customer to Lightroom!
Thanks... David

Hey Tony...
Thanks for the response.
I am using a Canon 5D Mark II and import RAW files. But I don't think it's a camera specific issue. Even is I import a plain old jpeg and make a new version of it, all I get is a outlined box for a thumbnail and a big gray box for a preview. And the little spinning "loading" wheel goes on forever.
I have gone to that support page and have done everything on it without success. I'm out of ideas.
David

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