Aperture 3 bought from AppStore wanting serial number

Just downloaded the update via AppStore and now its asking me to enter user information inc. serial number. I bought it from the AppStore so I dont have a serial number. Anyone else having this problem?

funny 3.4.2 no longer shows up in App Store updates
Did you rename the Aperture application or move it from the Applications folder?
The App Store is a bit problematic right now. Just wait a few hours. There has been too much traffic recently with so many applications available for update at the same time.

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Aperture running in Mountain Lion. Now when I start Aperture it asks me for a Serial Number . Where can I find this as it was a download and I have no packaging?

I recently purchased Aperture from App store and this was running fine until I upgraded to Mountain Lion. Now when I start Aperture it asks me for a Serial Number . Where can I find this as it was a download and I have no packaging?

I also have this problem! Mine is also not from the App Store. I had purchased Aperture 1, then upgrades for both version 2 and version 3. It's annoying as it is, but I also have to enter my previous serial number as well since it was an upgrade.
Following this thread in the hopes that someone will have a solution.

Just bought iworks and the serial number is not working. help!

just bought iworks and the serial number is not working. help

How did you buy iWork (no 's', capital 'W')?
If you downloaded the trial version earlier, and have since purchased a serial number, iWork will ask you for the number the first time you launch one of the iWork applications after the trial period ends.
If you bought a retail box, or bought the individual applications through the Mac app store, no serial number is needed, but if any part of the trial version is still installed on your computer, you'll get a request to enter a serial number before proceeding.
In the last case, you must delete all traces of iWork and it's applications (but not the documents that you have created and saved), then reinstall the purchased versions from the DVD or from the app store.
For the simplest and most efficient means of deleting the trial version, go to Yvan Koenig's iDisk, then to:
for_iWork > iWork 09 > uninstall iWork 09.zip
Unzip the file, open with Script Editor and run.
Regards,
Barry

HT1459 i lost my ipod. i want serial number.

i lost my ipod. i want serial number.
<Email Edited by Host>

Any particular reason why you could not simply READ the article from which you posted your question and follow the instructions listed there? It details every possible way to find the information you requested.

Muse CC 2014 wants Serial Number, though i pay monthly for muse

HI,
today update my muse.
Than i got two version of muse on my pc.
The old one is still woking, but the new one; when i am opening it, wants from me a serial number.
Why?
is the update of muse a new stand alone product, not an update?
i got installed my muse on two pcs, one desktopm one laptop.
Do i need to deactivate the old versions?
need some, cause this sucks, when you pay monthly and it doesn't work.
thanks

Hi 132323 and aydin mert,
Please use this log tool to collect some logs:
Windows: http://adobe.ly/1m8yatx
Mac OS X: http://adobe.ly/1aj4IMl
Run the tool immediately after you see the trial screen. Please also collect these logs manually:
Windows
/Users/<Your user name>/Library/logs/amt3.log
/Users/<Your user name>/Library/logs/oobelib.log
/Users/<Your user name>/Library/logs/PDApp.log
Mac OS X
~/Library/Logs/amt3.log
~/Library/Logs/oobelib.log
~/Library/Logs/PDApp.log
Please send your Adobe ID and all the logs above (along with the .zip file the log tool will make on your desktop) to [email protected] along with a link to this thread.
Thanks,
Colby

I have my aperture upgrade by not my original serial number

I have my aperture upgrade but not my original serial number.
any ideas?

You need to contact Apple with a proof of purchase:
See this document:
Pro Application Replacement Serial Numbers: http://support.apple.com/kb/HT1861
-- Léonie

Creative Cloud wants serial number

Hello dear friends.
I have some problems with Creative Cloud, it wants serial numbers.
Let's started that I had to use CS6, then I removed it and subscribed to Creative Cloud $49.
I installed many programs but most of them want serial number and I can't manage with it. Some of them, for example Muse, Bridge dont's want any serial.
Also I noticed that many of installed programs has active install button in the Creative Cloud notification windows.
I use Mac 10.8.4 (english) plus there is English International in the preferences, email veryfied, Help-Updates also dosnt work....
plase, please, please help me...

Hi karen.kotsinyan,
Please follow the steps mentioned in the kb: http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html .
Regards,
Romit SInha

Aperture is asking me for a serial number when I log on. I do have one because I got it off the app store. Anyone know anything about this or had this problem?

This problem has been getting at me for a while, I purchased Aperture 3 off the app store about a year ago without trouble, it was fine even when I had lion but after a few mserials deter that it stopped working and asked me for a serial number. It is also gone from my purchase history. I am not going mad and have forgotten hat I bought it in a box because I have written a review on the AppStore which you can only do if you have bought It there.

If you bought this in the App Store and now the App Store is not showing it in your purchased history and you are using the same Apple Id to log in you have a big problem.
I would contact the App Store right away and try to get this straightened out. There is no way to correct this as you do not have a serial number to enter and no way of getting one.
The only other possibility would be if you somehow have two copies of Aperture on your machine, did you ever load the trial version? You could search your HD to see if you have two copies of the application and if you do try running each to see what happens.
But even if this turns out to be the case it wouldn't explain the App Store not having it in your history ad that still is a major problem.
regards

Aperture upgrade won't open with serial number

I have a retail license for aperture version 2.1 with the serial numbers on the jacket for the cd. Several times after upgrades the new version will ask for my name and serial number. The latest upgrade to 3.4.5 tells me that my serial number is invalid. Any suggestions?

Thank you so much for your reply but I want to apologize for wasting your time with this question. I was making a "rookie" mistake by using my cd jacket information from version 2.1. After reading your reply I looked further into my cd's and found the version 3.0 cd with the info I needed on the jacket. The correct serial number works fine with the upgrade.

Can't install Illustrator from Creative Suite (serial number not recognized)

Years ago, I bought the first Creative Suite (upgrade). Illustrator was working fine on my old computer. Since then, I've upgraded Photoshop and Dreamweaver individually (I didn't upgrade Creative Suite).
Now I need to install Illustrator on my new computer, but the installation fails:
(1) I tried to install Illustrator separately (from the Illustrator setup.exe file on the disks) and I input the only serial number I have (which is for Creative Suite) and get a "this isn't an Illustrator serial number".
(2) I tried to install Creative Suite but it prompts me for the location of Photoshop ... an OLDER version of Photoshop. I've got Photoshop CS5, but the installation correctly says that isn't an earlier version.
I believe I purchased my first Photoshop in 1997-ish. Do I really have to start from the beginning and install EVERY VERSION of Photoshop that I ever bought/upgraded in order to install Illustrator from the CS upgrade disk?
I tried looking for an Adobe phone number, but no joy.

> Which versions of which software do you have exactly?
Have, or installed?
I have Photoshop LE, Photoshop 4.1 (I think it was -- the first version with layers), Photoshop 5.5, Photoshop 6, Creative Suite, Photoshop CS2, and Photoshop CS5.
After I purchased Creative Suite, I just wanted to upgrade the individual programs rather than the whole Creative Suite. However, I believe I purchased upgrades all along the way.
For Dreamweaver (though not the issue here), I started with the Macromedia programs, so the upgrade line started 'way back at Macromedia (and the installation of Adobe DW upgrades requires live tech support; unfortunately, as I can no longer find a phone number for Adobe, I guess I'd better hope nothing ever happens).
Anyway, does that help? You can see why I don't want to reinstall all those versions just to install Illustrator.
(And thanks for your help.)

Aperture 2 Does not Accept my Serial Number After a Repair Install of OS

I had to do a repair re-install of Leopard, followed by download and installation of software updates needed. This was completed successfully, with no problems. The first time I try to log onto Aperture 2 following this re-install I am asked to provide the product serial number, which I do. The S/N is coming from the packaging supplied with Aperture 1.5 Retail Version. I have since upgraded to Aperture 2.1, but there is no serial number with this package. I have entered this S/N every possible way. Can someone please tell me what Aperture is expecting in this field in this circumstance? I have had no problems with Aperture at all until I attempted to log on today.
Thanks for any help provided. This has been very frustrating!!

Welcome to the forum.
i-bird wrote:
II have since upgraded to Aperture 2.1, but there is no serial number with this package.
Yes there is, you must have entered it to get your Aperture 2 upgrade working in the first place. If bought by download it should be in an email somewhere, or possibly also by logging into your Apple ID in the store. If you bought the box it'll be on a sticker somewhere in the box.
Unless you were still using the trial version of Aperture 2, you have already typed this number in at some stage...
Ian

Recently bought new iPhone, but serial number shows it is 6 months old?

I can't figure this out.
On April 2nd 2008, I bought a new iPhone, in the shrinkwrapped black box, from an Apple store. But I have just realized that that serial number on it, starting with 7W743, means it was manufactured in October of 2007. It also had the latest 1.1.4 firmware.
I can't believe this phone was somehow sitting around unsold for 6 months (and if so how did it get the latest firmware)? And I don't think it's a refurb since it wasn't in the white box and they didn't say anything about it being a refurb. Does anyone have any idea how this might happen?
Thanks for any ideas.

What difference does it make when it was manufactured? It was brand new in a sealed box with the latest firmware installed. You have full warranty to cover you if anything goes wrong. If you want a little more piece of mind, get AppleCare for it.
Have an iPhone or iPod touch? Enter Mac611.com in Safari on it for 'mobile Mac support.'
Disclaimer required by Apple Discussions Terms of Use: Mac611 may receive some form of compensation, financial or otherwise, from my recommendation or link.

Aperture is now asking for the serial number "refer to your packaging to obtain a serial number" I don't have any packaging or serial number because it was preloaded. How do I get the serial number?

I bought Aperture when I bought my Mac, so preloaded. "refer to your packaging to obtain a serial number" I don't have any packaging or serial number because it was preloaded. How do a I get a serial number for Aperture if I never received any packaging containing the serical number in the first place? I've had this for almost five years and all of a sudden it's asking for a serial number...

Just because this comes up as the first thing when you Google this problem...
I resolved this issue by uninstalling Aperture and then reinstalling it from the App store.
Pay it forward.

How to register aperture 3 trial version to get serial number

How do I get a serial number for the Aperture 3 trial version I have downloaded? They say to register, but I see no place to register when I open the link provided. I do not want to down load this thing again due to band width limitations.
Thank you for any help with this.
Andrew

Andrew,
As far as I know, they don't sell the S/N anymore other than you can buy the retail box from the online Apple Store. The retail box comes with a serial number you can enter without de-installing the trial. But as you'll see if you click the link, it will cost you $199 to get that box with a serial number. (Back when you could buy just a serial number, it also cost $199) (They also have the upgrade version box for $99 that requires you have a S/N from any prior version)
The Mac App Store Aperture is only $80 and you don't have to mess with a serial number. And if you use it for personal use, the license allows you to install it on any computer you own, no limits. (For commercial use the license is similar to the boxed version).
Tom

Is it possible in Aperture 3 to sort by camera serial number..?

Ok so I've bought a second 5Dmk2 for my Wedding photography, now the time sync is out by 1 hour on each camera, summer time and none summer time..
I know how to change this in the meta data, but my problem has a bit more to it, the file numbers also over lap, i.e i have two versions of img_8990 from both cameras, and meany of these...
So all the pic's are out of order, and the numbers are quite jumbled up too
What I would like to do, is sort by camera serial number, change the time on one set of images, then arrange by time, the rename the files...
So the question is, can/how do you arrange by camera serial number..?

Hello,
So the question is, can/how do you arrange by camera serial number..?
You cannot sort by serial number, but you can separate your images by serial number:
I suggest to create a smart album for each camera:
File -> New -> Smart Album
Then add a rule: Serial number contains
Do this for each of your cameras, and then use "Metadata -> Batch Change -> Adjust Time Zone" for each of the separate smart albums for each of your cameras.
Good Luck
Léonie

Aperture 3 bought from AppStore wanting serial number

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