Aperture 3 Trial: Empty Email

I signed up for the 30-day trial, and received and email with the subject line "Getting started with your Aperture 3 trial". However, the body of the message was empty... no serial number, download link, etc. Has this happened to anyone else?

I tried and never got a mail. After about 30 minutes I assumed I must have typo'd and tried again... still nothing. That was probably over an hour ago.
A friend of mine just did it and got the message instantly (and with all the correct info).
I checked the "junk" folder (just in case it got mis-flagged)... nothing. Finally, I decided to try just one last try... and +this time+ I got the reply message instantly.
I'm guessing they were having problems with their request system.

Similar Messages

Aperture Trial loaded but will not accept the emailed serial number

I downloaded the aperture trial, and received an email with the serial number to activate the trial but i keep being told the serial number is invalid!
I am concerned that my trial is counting down, and i cannot access it... can i register for another serial number or should i get help with getting this one working?

Serial number issues are most often related to typing it incorrectly. Either an accidental typo or confusing a zero with the letter "O". The best way to enter the serial number is to copy it from the email and paste it into Aperture.

How do I remove Aperture trial and go back to iPhoto (be kind, I'm new).

How do I remove the Aperture trial and go back to iPhoto. For my usage (just iPhone pics/movies) iPhoto is okay for me, but now I cannot figure out how to remove Aperture, when I drag to Trash I get a warning that Aperture is a system file.
Please help, but also, please go slow if you can help, I am new to my Mac.

Should be pretty easy as follows:
1 - Make sure you have copies of any pictures you want that are inside Aperture somewhere on your computer.
2 - Quit Aperture > Remove any Aperture icon from dock > drag the Aperture program (lens icon) from Applications folder to the Trash > proceed through any warning dialog (including entering password as required) to complete the process.
Note - new security features in OS X Lion may present those warning dialogs to prevent accidental deletion of Apple programs.
3 - Hold down the 'Option' key and use the 'Go' menu in menu bar and select the 'Library' option.
4 - In the Library folder, open the 'Application Support' folder and delete any Aperture folder found.
5 - While still in the Library folder, open the 'Preferences' folder and delete both the 'com.apple.Aperture.plist' and 'com.apple.Aperture.plist.lockfile' file.
6 - While still in the Library folder, open the 'Caches' folder and delete the 'com.apple.Aperture' folder.
7 - Go the your 'Pictures' folder and drag the 'Aperture Library' (may be named Aperture Trial Library or similar) to the Trash to delete it as well.
8 - Empty the Finder Trash to remove Aperture.
Note - there are some files and Aperture folders in the '/Library' folder (which is in the root of your system drive), but you don't really need to remove those. Since you are a beginner, it is probably better not to for now.
That should do it.
Additional edit: There are two Library folders I am referring to. The first is the one in your user account 'Home' folder which is the one you are going to by using the 'Go' menu. This is the one you are deleting files from in the steps listed. The second Library folder is the one in the root of your system drive and is not typically a location for beginners to work with (thus the final note above). Hope that is clear enough.
Message was edited by: CorkyO2 to add clarity concerning the 'Library' folder.

Aperture trial serial number not valid

Apple sent me a mail: Try Aperture for free.
Unhappily the serial number Apple ([email protected]) has sent to me for Aperture Trial is not valid!
Was that a spam? Does Apple want that nobody try Aperture? What can I do?
iMac's Mac OS X (10.4.8)
iMac's Mac OS X (10.4.8)

I have a similar problem. I installed the trial, and
it worked okay, until I updated it through Software
Update. So I trashed the program and thought I would
reinstall the version which was linked in the e-mail
that contained my serial number. Now I can't
reinstall it because it says that it was installed
before.
Grrrrrrrrrrr...
If you want to reinstall you have to delete the aperture files in system/receipts. These files tell the system what has been installed and will not allow a reinstall if they are present.
Hope this is understandable?
Best
Ralf

Can't download Aperture trial version

If somebody could help me I would be very grateful as the search I did on this category didn't provide any answers.
I want to download Aperture trial from the Apple site, but every time I click the download a new Tab opens with an empty window and the address is: "http://appldnld.apple.com.edgesuite.net/content.info.apple.com/Aperture/061-61 41.20090408.TR0r2/Aperture2.1.3Trial.dmg"
I already got three serial numbers and I still can't download and I have no ideas left.
Thank you in advance.
Best regards,
Daniel

Thank you for trying. I have found the problem. It's Intego AntiVirus Banner filter, who would imagine?!
I stopped all other filters, but not that one, and now when I turned Intego completely off it started working.

Dowloaded trial, got email with serial number, but Installer rejects serial

all my attempts to copy/paste. or to type in the serial number on the email I received after asking for an Aperture trial, were rejected. What do I do now?

Thanks.
Any suggestions how to contact them? There's no contact details on the email, and the email is from a "no-reply" address, and searching on their Support section brought me to here - 's why I thought I'd ask here

Aperture Trial - 1.5.1 Upgrade Breaks It?

Ok, so I was really pumped to see the Aperture trial and the D80 support today since I was waiting on the D80 before I bought Aperture. And the trial was just gravy!
So, I installed the trial, loaded it up and entered the trial serial number. Everything fine. Then, SW Update tells me I have an update to 1.5.1 for Aperture. So, of course I installed it and now the trial serial number is not valid and it continually asks me for a proper serial number. I am removing and reinstalling now, but at least in my case I would suggest that any trial users not upgrade to 1.5.1.
Any one else seeing this?

Same here.
I was hitting some issues with the demo, and was pleased to see that the update was supposed to fix them so I could give it a fair trial.
But on first launch after installing the update, I was asked for a serial number; I entered the one I was emailed with the demo and got a dialog box reading "You have entered an upgrade serial number. Please enter your original serial number." Without this missing number, the app won't launch.
Oh, well, it was fun while it lasted. But I don't want to reinstall v1.5 because if I demo it for my boss (which would be required to get the purchase approved) he would notice the problems and question my recommendation. Judging from the list of fixes, v1.5.1 would resolve many of those problems, but I can't run it.
Any suggestions? Thanks...

Aperture trial says expired

I just downloaded the Aperture trial, installed it with the key that apple emailed me. After launching the program it says my trial period has expired. Wow that was quick. Not even one day?
Can anyone help. Like to try this program to see if it is worth the upgrade.
Brett

Call 1-800-SOS-APPL and Apple's customer service will no doubt work it out for you.
I strongly recommend that Aperture users work through the tutorial CD Apple Pro Training Series: Aperture 2 (Apple Pro Training Series) by Ben Long, Richard Harrington, and Orlando Luna (Paperback - May 8, 2008), $33 at Amazon.com. Without working the tutorial many folks fail to experience the real power of this new killer-app software category.
Note that the value is in the tutorial, not in using the book as a manual. The time spent learning modern digital image capture workflow via the tutorial is invaluable.
Good luck! Have minimum 2 GB RAM on board before trialing Aperture.
-Allen Wicks

IOS 5.0.1 empty emails

Since upgrading iPad from 4.3 to 5.0.1 last week, empty emails (no subject, no sender, no content) keep appearing in iPad mail along with real mail on a Gmail IMAP account.
They show a blue dot for unread,. When one of them is selected the content pane just shows No Content, and the blue dot remains. When Edit is selected for the mailbox, they have no hollow dot to allow selecting them for deletion, just the blue unread dot. So they cannot be eliminated.
Opened the same account via the Gmail web interface, and none of the empty emails were visible. Went back into the account in Mail and they had all vanished (over 50 of them just before). But one or more appears nearly every time that any real mail arrives. Some have the date and time at which they appeared; others show Jan. 1 1969.
This all began right after the upgrade to 5.0.1 so I am fairly sure it represents either a bug in the release, or a corrupted download of the mail app.
Any suggestions to fix it (other than hoping that 5.0.2, apparently about to show up very soon, will fix it)?

Just tried that, and it may have helped. Reboots cure a multitude of ills . If it turns out not to last, I will try the more extensive things suggested by King_Penguin.
Just before reading your suggestion, got another clue. At the same place in Inbox where a 4-email conversation had been located, there was a No Content email marked unread, with a 4 badge on it. Went into Trash to look for something else, and when I returned the No Content email was gone and the conversation had returned.
It looks very much as if at least some of these no content emails are real emails that belong in Inbox, but their content has somehow become disconnected from their index entry. Some other apparently unrelated operation then restores the correct pointer and all appears to be well again.
Looks like a bug, but probably not one that is easy to reproduce to help the developers.

Error opening the database for the library "~/Pictures/Aperture Trial Library.aplibrary" error message

When starting up Aperature 3 I get the following Error Message :
"There was an error opening the database for the library “~/Pictures/Aperture Trial Library.aplibrary”.
I can't di a thing except Quit. I have restored from Time Machine and reloaded the Software from Disk. Still get the same message. Any suggestions Are appreciated.
Jim

Hello Jim,
I assume you trial Aperture Library is in your "Pictures" folder? Try to rename it to something like "OldApertureTrialLibrary.aplibrary", to force Aperture to create a new Application Library.
To rename the old Trial Library, select it in the Finder and enter Command(⌘)-I (short for File-> Get Info). Click on the file name text field and enter a new name.
Possibly you get this error message message, because there is some permissions problem. If you are not allowed to rename the file, click on the padlock in the lower right corner, authentificate as admin and give yourself read/write access to the trial library (in the "Sharing & Permissions" brick of the "Get Info" panel).
Post back, if your "ApertureTrialLibrary.aplibrary" contains valuable images that you would like to save or if this does not work and you need further advice.
Regards
Léonie

Trials team email address/ phone number

Hi, can anyone give me the youview trials team email address or phone number. After a problem with my computer I lost all my contact details from outlook.
Thanks in advance.
Bobd

You need to ask on the trials forum.
Stew

Blank / Empty emails in mail.app

Hi,
sometimes I get an email that looks empty/blank. No header, no budy, nothing. If I drag that mail to my desktop and open it with textedit I'm able to see the content. Using a web interface of my email hoster brings the message up without any problems.
Reply or Forward shows an empty mailwindow.
Any hints? Depends it to the kind of email? what types of email exists out there?
Thank you!
This is what I see in textedit (XXXXX used for privacy),
Received: from [XXXXX] by XXXXX (mshttpd); Mon, 18
May 2009 13:08:47 +0200
From: XXXXX
To: XXXXX
Message-ID: <6940c8687803.4a115ddf@ XXXXX >
Date: Mon, 18 May 2009 13:08:47 +0200
X-Mailer: Sun Java(tm) System Messenger Express 7u2-7.02 64bit (built
Apr 16 2009)
MIME-Version: 1.0
Content-Language: de
Subject: XXXXX
X-Accept-Language: de
Priority: normal
Content-Type: multipart/mixed; boundary="--efdb2fb2168d6d437dc3"
----efdb2fb2168d6d437dc3
Content-Type: message/rfc822
Content-Transfer-Encoding: 7bit
Return-path: XXXXX
Received: from XXXXX ([unknown] [XXXXX)
by XXXXX
(Sun Java(tm) System Messaging Server 7u2-7.02 64bit (built Apr 16 2009))
with ESMTP id < XXXXX > for
XXXXX; Mon, 18 May 2009 11:58:57 +0100 (BST)
Original-recipient: rfc822; XXXXX
Received: from XXXXX
(Sun Java(tm) System Messaging Server 7u2-7.02 64bit (built Apr 16 2009))
id < XXXXX > for XXXXX
(ORCPT XXXXX); Mon, 18 May 2009 11:58:57 +0100 (BST)
Received: from [XXXXX] ([unknown] [XXXXX])
by XXXXX
(Sun Java(tm) System Messaging Server 7u2-7.02 64bit (built Apr 16 2009))
with ESMTPSA id < XXXXX > for
XXXXX (ORCPT XXXXX); Mon,
18 May 2009 11:58:48 +0100 (BST)
Date: Mon, 18 May 2009 12:58:47 +0200
From: XXXXX
Subject: XXXXX
Sender: XXXXX
To: XXXXX
Cc: XXXXX
Reply-to: XXXXX
Message-id: <4A113F67.2080009@ XXXXX >
MIME-version: 1.0
Content-type: multipart/mixed; boundary="Boundary(IDYDF/foSoI5iBTeba0c7+4Q)"
User-Agent: Thunderbird 2.0.0.14 (X11/20080505)
This is a multi-part message in MIME format.
--Boundary(IDYDF/foSoI5iBTeba0c7+4Q)
Content-type: text/plain; format=flowed; CHARSET=US-ASCII
Content-transfer-encoding: 7BIT
Hallo XXXXX,
Message was edited by: stocky2605

Aaah, I get more and more empty Emails (viewed with Mail.app).
I switched to Thunderbird now without any problems!
Are there no other people with similar problems??

Aperture trial to full version

I have been using the aperture trial for 26 days, and I'm gonna get the full version, my question is, should I get the box, or the activation code. I ask this because I have some projects set up as well as a vault and I don't know if when the trial ends, I'll lose this stuff. Will that happen...also, is the documentation that important? I bought the Apple Pro Training series book, Getting Started with Aperture...do I need everything else that is bundled? Thanks
1.83 ghz 2gb RAM MacBook Pro 100gb hd + 250gb external hd Mac OS X (10.4.6)

And if all else fails, just backup ApertureTrial.dmg to a CD. (132MMB dmg will fit on a 700MB CD easily) That's version 1.5.0. Then just download the update and you're back.
Actually you might be able to download the updater as a standalone and back that up on the same CD.

Aperture 2.0 won't use my "Aperture Trial Library"

For some reason, Aperture 2.0 is suddenly now asking me each time I open it if I want to create a NEW trial library. I can't get it to open the Trial library I already made with it! At this point, I'm stuck. I've got an "Aperture Trial Library" that I made when I first opened Aperture 2.0, but it's now worthless.
Anyone else experience this? Any fix?

I finally just upgraded. Of course, that fixed it.

Restarting/Resetting the Aperture Trial

Hi all,
Back in August I bought a MacBook Pro which came loaded with a trial version of Aperture. Through reasons which may have been accident or my own stupidity, I ended up starting the 30-day trial. Unfortunately I then went on my honeymoon to New Zealand for over a month. So life has settled down, and I'm ready to go through the 6000+ photos I took while in New Zealand, and I now find a need to evaluate Aperture - I wouldn't be a power user (yet) but iPhoto just doesn't cut it for me.
I tried downloading a new trial key, however it won't allow me to start a new trial - which I guess is the whole point. I've phoned after-sales about it and they were unhelpful. However last night I had a call from Apple asking me how my new MBP was working out, and I mentioned this issue. So the guy suggested I check with the Apple Discussions site. I've followed the advice in this post: http://discussions.apple.com/thread.jspa?messageID=5130341 but removing the license key file doesn't seem to help me out.
So I write here in the hope that someone may have more advice for me - I really want to try this software out! Is there something I missed in the original post (for example the name of the license key file - maybe it was discretion that led the other poster to not mention it directly so I'll try to be discrete too!)
Many thanks,
Maurice Kelly

When yu did the update from Lepoard to Snow Lepoard did you do a clean install of the OS or did you update in place? As long as you did not do a clean install then the upgarde wouldnot have touched any user files.
You keep mentioning external drives, plural, how many are there? You wrote then when she was traveling she would import to the MBP's Aperture library and then mention finding many of thede images on extenal disks. Did she have a disk(s) with her when she traveled?
Then you mention an Aperture Trial library, why? If she has been using Aperture for years why now is there a trial library? How did you update Aperture and when did you update it?
Again by default the trial library (and anyother librsry Aperture creates) goes in the users Picture folder unless you tell Aperture to place it elsewhere.
How did you search for the libraries? If you open Aperture anf go to File->Switch to Library; Other/New you get a list of libraries Aperture knows about, did you check all those?
Is it possible you have two versions of Aperture on your system? If so the other version might have been what your wife was using when she imported and it knoes where the library is.

Aperture 3 Trial: Empty Email

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