Aperture asks for serial after restart
After installing Aperture on my new Mac from a Time Machine backup, Aperture asks for the serial number every time I restart my computer. I have to enter both the upgrade number and the original number every time, so this is a bit frustrating. So long I don't restart, I can quit Aperture and open it without any problems. I originally purchased Aperture 2 back in 2009 I think, and I don't have the original CD anymore. I have now upgraded to the newest version, but I can not re-download it from the App Store.
After some googling I have tried to delete the ProAppsSystemID file and repaired permissions without any help.
You can download a copy of Aperture from Aperture 3 Trail and authorize it with the serial numbers you have. Doing an install rather then a migrate usually fixes this problem.
Once you download and install Aperture make sure you run software update to get Aperture up to the current version before you run it.
Similar Messages
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Cloud keeps asking for serial after login, photooshop cc, flash builder, flash pro cc
I can't use my cloud product because it's asking for a serial, after I login with an active adobe account, assigned to a cloud seat. The Cloud account holds many seats bought few month ago. From the start, random computers/account will ask for serial and never activate.
It's really bothering hearing that adobe is forcing everybody on cloud when they can't even make the activation work everywhere, without displaying any message or reason why.
The support tel number is a Joke :
800 443 81 58
In the country I'm living in, the national operator, the 2nd cable tel operator, the 2nd mobile phone operator won't accept this number, it doesn't even ring.
Weirdly when I sent the money transfer, from this country, it worked fine the first time.
Please inform me why my account won't activate and give me a solutionPhotoshop CS6 after being replaced with CC and only after applying its first update worked.
Here, not any message said that this cloud account was compatible only with CC when i didn't event know photoshop cc existed.
Flash was installed in french, as a trial.
Here is a trace of the network activity on the same computer where flash cc won't activate I captured before, during and after the refusal of cloud on my account. As you can see, the column result has only success.
How come the server anwser no and no message says why?
Now I get the big picture, there are 20 reasons why it probably won't work, Adobe won't say why at any moment , it's good luck for himself. The worse part is that it is the only business model remaining and it's not refined enough to let the client know what's happening.
If I cant to keep CS6, will the activation fail and not event tell me a new version MUST be downloaded and installed or if the language is not allowed for my account?
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SUCCESS -
Aperture asks for serial number on each restart my mac
Everytime I restart my macbook pro, Aperture asks me to enter my serial number. I first have to enter my serial number for Aperture 3 upgrade. And then I have to enter my serial number for Aperture 2. After that Aperture works fine until I restart the computer at which time Aperture again asks me to enter this information.
Anyone know why it keeps doing this and why it can't remember my serial numbers? This problem has occurred ever since I moved over to the macbook pro 2011 and dragged my aperture icon over to my new computer.
thanks for any help!I didn't use migration assistant (not even sure what that is). I basically copied over the aperture application from my old computer to my new comuter - set the settings to be the same, and copied over my aperture libraries as well. It launched fine once I entered my serial number - but keeps asking for it everytime I restart.
I don't have the aperture disk anymore so if I want to restart - do I simply download the demo version and use my serial numbers? What files do I need to remove and how do I preserve my settings?
thanks,
Rishi -
Aperture asking for serial number
Aperture keeps prompting for a serial number when I open it. I saw this listed as a bug fix in software updates on the ap store, but my software is up to date. How do I even find my serial number since I downloaded it from the ap store? Also, in the future, how do I uninstall an ap? Thanks so much for your help.
JillWhen and how did this start? After you made an update? Did you update from the App Store or download an installer from the support page?
How do I even find my serial number since I downloaded it from the ap store?
Jill, Aperture from the App Store does not have a serial number. If it is asking for one, your installation is buggy.
I'd recommend to reinstall Aperture from the AppStore.
Back up your computer, if you do not have a current backup.
Remove the Aperture application from the "Applications" folder to the Trash.
Sign into the AppStore and go to the "Purchased" tab. Download Aperture again and let it install.
Does it work now?
Also, in the future, how do I uninstall an ap?
That depend on the application. Applications, that are coming with an installer, usually also have an uninstaller. Use that to uninstall.
Other Applications, that you install by dragging them to the Applications folder, can be uninstalled by simply deleting them.
The documentation of each app should tell you, where the data reside, that also need to be uninstalled.
Regards
Léonie -
CC asks for serial after login
I am having an issue where my CC users are being asked for a serial. I have removed and reinstalled CC App Manager and the entire suite to no avail.
Also when this happens several of the Apps in the CC App Manager for download say Try instead of Install, like it is in Trial Mode.
please help.Hi Kjdenney,
Welcome to Adobe Forums
Use the link mentioned below for solution-
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
Let us know if that helps!
Thanks
Garima -
Aperture asks for serial number
I upgraded to 3.4.5 a while ago and EVERY time my system reboots I need to type in my serial number for Aperture...this is very annoying. Does anybody have an easy fix for this?
Thanks,it is unusual, that this happens after an update of Aperture - typically we are seeing this problem after migrating Aperture from a different Mac.
Are you entering the serial number from an administrator account? If not, try to sign into an admin account to enter the serial number. Aperture seems to have problems to write the serial number to the system library. If it forgets the registration key, when you shut down the system, the registration code is probably written to a temporary directory and erased when rebooting.
Look at the temporary directory /tmp:
Use the Finder's "Go" menu
Go > Go to folder and enter /tmp into the textfield. If you see a file ProAppsSystemID there, move it to its proper location in /Library/Application Support/ProApps.
Aperture must be running, and you will have to wait a few minutes to be seeing the file appearing the /tmp directory.
-- Léonie -
Aperture askes for Serial after update (3.2)
Hi Guys, I just updated my Aperture to 3.2 and now every time I open it, it askes for a Serial number. Here's the problem:
I don't have one! Because I bought the App in the App Store, and normally there you don't get a Serial! Can anyone help me??Hi
Maybe this could help you: https://discussions.apple.com/message/16350457#16350457
Regards, Michael -
Aperture asking for serial no. on each start up. Why?
Since upgrading to a new macbook, i cannot open aperture without a request for the serial number. i have deleted the software on the old macbook and successfully registered the same software on the new one and updated to v3.4 however... Any ideas?
Maybe you have an old ProAppsSystemID file.
Quit Aperture, log off and log on again. Then - in the Finder- open your System Library and navigate to the folder:
/Library/Application Support/ProApps
If there is a file ProAppsSystemID move this file to the desktop, also any other files with Aperture in the name.
Then try again to launch Aperture and to enter the registration number.
Regards
Léonie -
Aperture asks for original serial number after migration to new MAC
After migrating my software and files from my iMac to a new Mac Mini. Aperture asks for serial number first time I wanted to use it. Will not accept the serial number from either my first, Aperture 2 version of my Aperture 3 upgrade. I believe I never had version 1 - can't find amongst my software collection. Website support doesn't seem to allow me to display the software dtails I have registered with Apple over the years. How can I get this information?
Try Troubleshooting Professional Application Serial Numbers and if that doesn't help see Pro Application Replacement Serial Numbers
Apple support has been pretty good in the past suplying new serial numbers with the bare minimun of documentation.
good luck
Message was edited by: Frank Caggiano - reading your post it is not clear but if this version of 3 is an upgrade from 2 you will need both serial numbers. First enter the serial number from version 2 then the number from 3
regards -
After the last update of OX Aperture ask for a serial number. But i haven´t a serial number! what should i Do? Please help me!
If you bought it the Mac App Store it shouldn't be asking for a serial number.
If you bought from the Apple Site with your web browser disregard these instructions.
What I would try:
Move Aperture (the application) from the Applications folder to the Desktop.
Log into the MAS using the same Apple ID you used to originally purchase Aperture.
Do a fresh download and install
If Aperture works now trash the version you moved to the Desktop.
If not post back -
Aperture version 3.3.2 ask for Serial Number
After using an new MacBook Pro with Mac OSX 10.7.4, Aperture asking for licensing, I entered this ultra-long Numbers from Version 3 and 2, but i am not registered, after Quit Aperture I have to do the same procedere again, when I start Aperture. Anything is missing here?
How are you entering the serial number? Aperture is installed for all users on your mac, so the serial number is written to the system library, not the user library, and this requires read/write access for administrators. Do you enter your serial number using an administrator account?
Also, you may have a corrupted "ProAppSystemID" file or Aperture cannot write to the System Library.
To stop Aperture asking for the serial number, first check, if you still have an old file "ProAppSystemID" in your System Library.
Quit Aperture.
Go to your MacintoshHD and open the folder "Library", then "Application Support", then "ProApps".
Remove the File "ProAppsSystemID" to the Desktop, if it exist and restart Aperture.
Reenter your serial number, hopefully for the last time.
Sometimes Aperture writes this file to a temporary directory, when it cannot write to the Library. If the above does not work, look at the temporary directory /tmp
Use the Finder's "Go" menu
Go > Got to folder and enter /tmp into the textfield. If you see the file there, move it to its proper location.
In this case you may want to repair the permissions on your system drive; you can do this using the "First Aid" tools in "Disk Utility" (located in Applications > Utilities)
Regards
Léonie -
Premiere Pro CC asking for Serial Number after purchasing
Hello,
I purchased Premiere Pro CC last night. After downloading, it is asking for a serial number. But, I can not find a serial number at all in my order. Asked someone on chat, and they said something was wrong with the program, but then we lost a connection. Please help!!Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html -
Aperture purchased from the App Store asking for Serial Number?
Aperture purchased from the App Store asking for Serial Number?
Has anyone seen this? I just updated the app and now I can't get in.
I don't understand.First thing to try is delete the app. Open the Mac App Store and the status in the Purchases section should update to "Install". Click to download the full app rather than an update.
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ARD asking for Serial Number after Upgrade to OSX 10.9 and ARD 3.7?
Hello All,
I bought ARD 3.6.1 back in 2012 from MAC Store. Yesterday, I decided to upgrade to OSX Mavericks and the upgrade forced ARD to update to 3.7 from 3.6.1 and now ARD is asking for serial number... Never had a Serial Number since I bought it from Mac Store. Anyone with same problem?
Many Thanks in Advance!
App Store Update says I have 3.7 already installed.Not sure how that would happen but you should be able to revert to the Mac App Store version with the following steps:
1. Launch the App Store app
2. Go to the Purchases secton and verify that Apple Remote Desktop is showing in your list
3. Assuming it's in your list, delete Remote Desktop.app from /Applications
4. Verify that Remote Desktop.app is not installed on any other mounted volumes using Spotlight
5. If it is installed then either unmount those volumes or delete the app from those other locations
6. Go back to the Purchases section of the App Store app
7. If Apple Remote Desktop is shown as "Installed" then select "Reload Page" from the "Store" menu
8. The entry for Apple Remote Desktop should now give you the option to "Install"
9. Click "Install"
After installation you should have the correct Mac App Store version that does not prompt for a serial number. -
Aperture 3 keeps asking for serial number
I had a new motherboard installed recently, and now Aperture asks for my serial number everytime I open it. I have to type it before I can use it, and when I quit and start it up again, it asks again. Does anybody know what's wrong?
In OS Lion your Libraries are hidden by default.
To make them visible open the Terminal .app (the Terminal.app is located in Applications -> Utilities)
and type
sudo chflags nohidden /Library; open Library
to make the SystemLibrary visible and to open it in the Finder .
The prefix "sudo" ensures that you perform this command as administrator. You will be prompted for your admin password. If you prefer to keep your System Library hidden, open it from the Finder -> Go menu,
When in Finder, select Go -> Go To Folder and enter: /Library , press "return"
In the Finder window that opens navigate to the "Application Support" folder, then "ProApps".
In the Folder "ProApps" you will find the File "ProAppsSystemID", this file stores the licence information. Move it to the Desktop, like shutters33d described above.
Regards
Léonie
P.S. To unhide your User Library, if you want to remove Preference files,
open the Terminal .app
and type
chflags nohidden ~/Library; open Library
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