Aperture asks serial number on APP

Hello everybody, i just restarted my mac and try to open aperture. I have the Aperture App. Suddenly i have to enter user information:
First Name, Last name
Organization
Serial Number
Did i ever got a serial number when i bought the app? I do not think so. Who can help me?
Thnx
Marcel

" Aperture might have been bought through the App Store originally but at some point he attempted to upgrade by downloading the dmg file rather then going through the App Store."
That is exactly what I have been thinking, and also, I was not quite sure, if it was an Apple Store or App Store purchase, Frank; we will see, when we have the answer to your question, and know the Aperture version.
Added: Apple Store or App Store
Why is Apple so inapt at picking unique names?

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New iMac won't recognize Aperture 3 Serial number?

Hello
I am trying to load aperture 3 on my new imac. When I enter the serial number it gives me the message "You have entered an upgrade serial number. Please enter your original serial number". What I am entering is the original serial number that came with aperture 3. A couple of things that maybe important to note is that I have used both aperture 1 &2 prior to installing aperture 3. As well, I am currently running aperture 3 on two additional machines which I will be slowly fazing out.
Any suggestions would be appreciated.
Thanks, Shane

The key question is, is the Aperture 3 that you bought an upgrade version or full version? And how and when did you buy it, Apple online store, DVD or App Store?
If it is an upgrade version you will need to enter you're Aperture 2 serial number. If it is a full version then have a look at Troubleshooting Professional Application Serial Numbers and Pro Application Replacement Serial Numbers
Finally you can try going to /Library/Application Support/ProApps and seeing if there are any files there with Aperture in their name in some form. Post back if there is.
regards

I will try after effects but ask serial number. I dont launch AE plss

I will try after effects but ask serial number. I dont launch AE pls help me

Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Some general information
Log out of your paid Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

Why does creative cloud is still asking serial number after i purchase and it wouldn't let me use it anymore because my trial is over need help NOW PLZ

why does creative cloud is still asking serial number after i purchase and it wouldn't let me use it anymore because my trial is over need help NOW PLZ

Hi There,
Kindly try the following steps:
Sign out and sign in to Creative Cloud app: Sign out, Sign in | Creative Cloud Desktop app
Sign in, activation, or connection errors | CS5.5 and later
Thanks.
Atul Saini

Help..need an Aperture 2 serial number to access my library on new computer

I just bought a new computer and have migrated my files but cannot access my Aperture application or library because it is asking for my original Aperture serial number. I have my Aperture 3 upgrade serial number but it wants the original Aperture 2 serial number which I didn't save. I called the Apple store and they said any Aperture 2 serial number will work. does anyone have an Aperture 2 serial number which I could use? I would so appreciate it. I'm in despair/disbelief over this.

Welcome to the Aperture forum
Hmmmm I tend to think carolya that no-one will be prepared to surrender their Aperture 2 serial number somehow....
If you have Aperture 2 already, as you say you have.... then the original serial number is on the back of the cardboard box that it came in....
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How to install when it doesn't ask serial number?

Hi,
So I bought CD of iwork 08, and installed into a macbook for the first time. But that macbook died because of an accident, so I bought a new macbook pro later, and I tried to install iwork 08 on it, but when it finished "installing" it didn't ask serial number and it was done. But nothing works normally and on the menu there is "register page" so I click it, and it leads me to the apple product registration page. And when I follow it, it asks Marketing Part Number which I don't have. How should I install iwork on my computer?

The DVD version doesn't need a serial number.
You need to uninstall the demo version first however:
http://www.freeforum101.com/iworktipsntrick/viewtopic.php?t=105&mforum=iworktips ntrick
or use Yvan's uninstall script which is refrenced here often.
Peter

CS3 asked serial number suddenly and the box-set serial number not work.

CS3 asked serial number suddenly, and the box-set serial number not work.

Elton Adobe which web browser are you utilizing? Are you signed into http://www.adobe.com/ when you attempt to contact our support team directly at Contact Customer Care.
I would recommend utilizing a different web browser and contacting our support team directly as suggested by KGlad in message #6.

Update from app store asking serial number

I proceeded to a simple update of my aperture using the app store
I use the app store in order not to have to manage applications, installation DVDs etc..
What was not my surprise when aperture, after a minor update from app store, is now asking me for a serial number
Can anyone tell me how I ca nrecover the serial number ?
I m using the app store especialyl to avoid that kind of bs...

You say you used the App Store to update Aperture, but how did you buy Aperture orignally? Was your Aperture version bought from the App Store or did you buy Aperture as a retail version on DVD?

Help! Aperture requires serial number when I open it now.

Ever since I upgraded to OSX mountain lion now when I open aperture it asks for a serial number. I purchased it as a download at the app store and did not include a serial number. Can anyone tell me what I should do?

At some point did you have a version of Aperture that you acquired from a distribution stream other than the Mac App Store (MAS)?
I suggest using an app, such as AppCleaner, to completely remove Aperture from your Mac and then download the app again from the Purchases list in the MAS Purchases pane.

Aperture losing Serial Number

I bought my upgrade to Aperture 3 by downloading the trial, and then purchasing the upgrade through the trial program. This worked great up until 10.8. Apple pulled the trial software download, and I had to do a manual install. Which works, but every so often on boot, it asks for the serail number. I can't do a fresh install since I never received any physical media, and I don't think I should pony up $80 to re-buy it fromthe App Store. Any Ideas on how to fix this problem?

There is a link to the Trial version in this support article:
Aperture 3.4: May quit unexpectedly on launch after updating
http://support.apple.com/kb/TS4412?viewlocale=en_US
You can download the Trial Installer from there; make a backup copy and keep it safe, once you have it! This article also describes, how to reinstall. Download the Aperture 3.1 Trial.
You may have an invalid ProApp System ID file, see my answer here, on how to fix that:
Re: 3.4.2 upgrade and serial number
Regards
Léonie

Aperture 3 serial number won't work

I just moved to a new Mac Air and wen't to open Aperture and it asked for my serial number which I entered per the email order confirmation I recieved from Apple and now it says it is not valid.
Any help would be great.

I have exactly the same problem----iMac to a new Macbook Air and the serial number, same as on the iMac, is rejected. Shouldn't there be a solution to this August 8th question by now? It has been 7 weeks. Where can we go for an answer if not here? Thanks

Aperture forgot serial number

Open Aperture (2.1.4) this morning to find it asking me for my serial number.
I had been using Aperture with no problem last night so I don't know why this has happened.
I used Time Machine to restore the following file from the day before and everything is now OK:
~/Library/Preferences/com.apple.Aperture.plist
Posted in case anyone else has this problem.

I had the same situation some time ago. I can't remember if it was with 2.1.4 or an earlier version.
I worked with Aperture one day and closed it. Next day, Aperture started up with it's startup screen which contains the serial number.
Then a box popped up and asked me to enter the serial again. I just read the number from the startup dialog and entered it again - everything was fine.
Maybe it's just a check if you're already awake and ready to work with Aperture

Aperture forgetting serial number

Aperture keeps forgetting the serial number. Have updated to 3.02. Have trashed Apple id for Aperture. running OS 10.6.2. This is upgrade so every time have to enter version 2 and version 3 number. Very annoying. Thanks for help.

I'm having the exact same problem. Everytime i start Aperture, the program asks for my serial numbers. I'm also using an the upgrade. Also, after entering the serial number, Aperture hangs. I'd appreciate any help!

Aperture - new serial number

hello! I need some help. My friend let me use his aperture serial number to install the program on my computer so that I could see if I liked it before purchasing it. After using it a little I decided to buy one for myself. I installed the newly purchased Aperture cd, thinking it would ask me to change the serial number (so I could free my friend's possibility of using the program on other computers) but it still runs on the serial number belonging to my friend. Can anybody help me? Thanks....

Quit Aperture.
Delete the file /Library/Application Support/ProApps/Aperture System ID
Re-launch Aperture, input your key.
Good to go.

Aperture requests serial number after every reboot due to improper permissions on ProAppsSystemID

Background: if Aperture doesn't have write access to /Library/Application Support/ProApps/ProAppsSystemID then it continually prompts for registration information, and stores it in /tmp/ProAppsSystemID. On restart this tmp file is removed, and thus re-requested every time.
The resolution for this issue is to:
open Aperture and re-enter your registration / serial number (for the last time)
close Aperture
Execute these commands in your terminal:
mv /tmp/ProAppsSystemID ~/Library/Application\ Support/Aperture
sudo rm /Library/Application\ Support/ProApps/ProAppsSystemID
sudo ln -s ~/Library/Application\ Support/Aperture/ProAppsSystemID \
/Library/Application\ Support/ProApps/ProAppsSystemID
restart Aperture
What we are doing here is replacing the actual license file with a link to the same file where we can write to it.
Question: why is this required? Files like this should be stored in ~/Library/... or created only during registration, with admin prompt, and then read only from then on.

Thanks Leonie,
Your replies on this issue elsewhere lead me to the solution.
The issue is that the *installer* doesn't require write access, but actually Aperture itself, every time it runs. That's crazy given I'm not changing the licence every time. The upgrade to Aperture came via the App Store, so I'm at a loss why it requires these broken unix permissions to run *every* time.
User differs on “Library/Application Support/ProApps”; should be 0; user is 502.
If you use disk utility to repair permissions, it will fix these broken permissions, and again Aperture will prompt you for licence information every time. So Apple needs to fix this, and store the licences where everybody else does in /Library/Preferences and fix their application to use read-only permissions on startup.
This might vary on how the application was installed, maybe the full App Store release doesn't do this any longer.
I don't have a Library/ProApps folder, and I don't run my mac users with Admin permissions by default, it's a classic security risk. I guess this is why you're not seeing this issue.

Aperture asks serial number on APP

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