Aperture cannot locate masters

I upgraded to Aperture 3 a while back.  I thought everything had gone well until recently.  I have gone into the library and realized that almost all of my photos have a little exclamation point next to them saying the master cannot be located, and because of this I cannot do anything with the photos. 
What I do know, is my library is close to 20 GB and when I upgraded from version 2, all of my photos had been consolidated to be kept within the Aperture library. 
So what is going on?  And what do I need to fix this and not lose a lifetime of photos?  The only photos not showing the warning are those that I copied and pasted a folder into the PHOTOS folder on my mac, in other words, anything that wasn't a part of the Aperture library.  I see a lot of talk about going into the program and relocating the masters and then having Aperture find the rest on its own, the problem with this is that I am 100% certain Aperture consolidated everything I had.  I never used an external drive either. 

Have a look into your Aperture library.
Ctrl-click the Aperture library, select "Show Package Contents" from the pop-up menu, and in the Finder window that will open, look into the "Masters" folder.
You will see folders organized by the date of the import session, not the capture date.
Are your missing master files still in your Aperture library?
Regards
Léonie

Similar Messages

  • Aperture cannot locate newly imported referenced images

    My friend and I both use Aperture (3.4.3) on OSX 10.7.5.
    She recently started having an issue when importing photos as referenced, with images stored on her external hard drive.
    After importing, on all images she gets the red slash thru the 'referenced master' badge, indicating that Aperture cannot locate the master images. Aperture also refuses to reconnect with the master images. It's worth noting that all other images in her library are correctly "referenced" to the same external hard drive. The issue is with newly imported images.
    The only solution thus far is for her to import as managed, then relocate original out to the external hard drive.
    She has both repaired and rebuilt her Aperture library with no change.
    She has run Disk Utility on both her external hard drive and her internal hard drive which contains her Aperture library. No errors were found.
    Has anyone seen anything like this? Suggestions are welcome!

    Have you verified file permissions on the external drive? To avoid permissions problems on an external disk, I just enable "Ignore Ownership" for the entire volume using the Get Info command for it. I do this only for non-boot data only volumes where Aperture libraries are stored. (Actually you can't do it for boot volumes anyway)
    You'd think doing the Aperture repair commands would fix this but maybe it only fixes Managed libraries and the referenced files need to be done by the Finder.

  • Aperture cannot locate master files when upgrading to new OS X Leopard

    I have recently upgraded to Leopard from Tiger. The problem I have encountered is that when trying to locate the master files of my pictures, Aperture cannot because it thinks my files are in my hard drive located in my previous OS X and that the volume is not mounted. I cannot 'Relocate Masters for Projects' or bring my masters back online since it is the hard drive I am currently running Leopard. Does anyone else have this problem and possibly a resolution? Thank you very much.

    I had a similar problem, and this how I fixed this.
    Select all the files, and either select "Manage Referenced Files" from the File menu or from the contextual menu when you right click the selected files. Use the dialogue that appears to navigate to your master files [make sure that "Show only Files Not Found" is NOT selected] and reconnect your files. If you have files in a number of albums/projects/folders this may take some time.
    Quit Aperture, and if a dialogue shows up saying that it is updating previews DON'T SELECT CANCEL. When you re-launch Aperture everything should be fine.

  • Aperture, versions unavailable masters

    Greetings,
    What I have done.. It has been a while working with aperture.
    I started to reorganize my photos after a couple of years.
    I had a library saved on an external hard-disk and I opened it. But I'm not able to export the photos.
    This is in the right, bottum corner:
    Trying to export I get this message:
    I have no clue where the "masters" are and if I actually still have them... Can I restore or have it back "fully"?
    Any help is most welcome!! Thank you in advance.
    This is the version of aperture:

    The masters would be the original photo files, either .jpg or RAW from your cameras.  Since Aperture cannot locate them you must have used referenced masters.  This simply means that each version points to some external folder for the original file.  What you see in Aperture is just a small jpeg saved in the Aperture database.  You need to look through your disks to find the original photos.  You could use Spotlight and enter the filename for one of the missing photos.  You can reconnect referenced images to their masters.  See your Aperture help.

  • I have to locate masters upon every Aperture run

    I have 2 macs and I have installed Aperture 3 on both of them. I have no issue with one, but on the other on Aperture startup I have to locate all the masters every time.
    Both computers have local images, external to Aperture Library and once I relink the images I can continue to work normally. The necessity to relink all the masters everytime is very annoying and I'd like to understand why this happens: if this is an issue related to the installation itself or a "feature" that I haven't yet discovered and that I'd like to disable...
    Let me try to answer to the obvious questions:
    - Both my Macs are uptodate with OS and Aperture
    - The masters images are always in the very same location
    - File permissions should be OK
    - Image's masters had been positioned in the filesystem on Import and never moved
    - The problem doesn't happen when I switch projects, only on Aperture startup or when I switch from one Aperture Library to another
    - When I locate the masters of one project, then the masters in other projects get located too
    Anybody had the same problem? Thanks for helping.

    Hello Léonie,
    thanks again for your help. I have done all the test you have suggested, and here are my comments.
    And your home-directory is on the system volume, or have you moved it to an external volume? is your home folder maybe on a file server?
    Have you recently checked your harddrive? Use Didk Utility to check your system drive.
    My home folder is local and on the internal HD. With some application I've had issues due to the fact my volume is encrypted with FileVault, but I don't think this is relevant with Aperture as also on the other computer I use FileVault, and Aperture works seamlessly.
    You mean the moun/unmount button in the screenshot above?
    This may happen, if Aperture notices, that the volume is online already.
    Yes, that's exactly the button I was referring to. Don't you think it is a little strange that if Aperture notice the volume is already online, then it marks it as offline? Plus what I find inconsistent is that once you click on mount, nothing happens
    You also have removed the Preferences, right?
    Yes, of course
    I still think their might be something wrong either with your Library or some settings in your User account, so that Aperture cannot store the correct status of the master files.
    You could do two tests, to check that:
    create a new, empty Aperture library for testing and import a few images; reference these. See if you have the same trouble with this new library.
    If the new library works fine, then the problem is  probably your old library.
    I have created a new library, then I have imported few images, first inside Aperture's Library, and (of course) no issues in keeping files' location. Then I've tried to relocated the masters outside Aperture's Library and I've experiences the usual problem at startup
    If also the new library does not work, try the same from a new user account. If you have the same trouble in different ,new account, then it is a system wide trouble, and either your hardware, your system, or Aperture needs fixing.
    This test worked fine. After the creation of the library in the new account, the import of few images (this time directly as references masters), at Aperture restart everything was correctly referenced inside Aperture.
    Then it might well be that Aperture installation needs fixing. Actually the weird behavior has always happened since the installation of Aperture. The computer having problems is relatively new, and I have installed Aperture there since no more than 45 days. I doubt there is a hardware issue, as I suppose I might have notices several other effects. The Disk Utility verify routine run smoothly and so far I haven't seen anything strange, outside Aperture.
    If you find, that only your current library does not work, then try the last option and rebuild your library (rebuid database); but make sure you have a working backup, before you do that.
    I'm using at least 4 different library and I'm experiencing the very same issue everywhere, consistently. One library is Aperture's default one, another one has been imported from the other computer, then one created as an export from the second Library and the latest one has been created from scratch by -double clicking on Aperture's icon.
    At this point do you still think that a library rebuild might make any difference.
    Since your masters are on the same volume as your Aperture library, you may also consider to consolidate the library temporarily after rebuilding it. This will move the master image files into your Aperture library and turn your library into a managed library, If this works, you can relocate the masters again to reference them later.
    Once I'll have at least one working Library, no problem in moving all the file inside the main Library and then relocate them later on.
    "Rebuild Database" cannot fix all corruptions.  There are other options to recreate an Aperture library, but those are more involved, so we should stick with the routine procedure for now.
    Thanks again for your help
    Best Regards,
    Egidio

  • I have had Aperture since 1.0 and bought every upgrade.  Now I want to transfer the software to my new iMac but I have to enter the original Serial number that I cannot locate.  Any ideas what i can do, please?

    I have had Aperture since version 1.0 and bought every upgrade.  Now I want to transfer the software to my new iMac but I have to enter the original Serial number that I cannot locate.  Any ideas what I can do, please?

    The original serial number should be in the box with the installer disk.
    If you cannot locate the serial number, contact Apple for a replacement serial number. You will need to provide a proof of purchase.
    See: Pro Application Replacement Serial Numbers
    Regards
    Léonie
    P.S. The menu command "Aperture > About Aperture" will show you your Aperture 3 serial number on your old mac, but not the previous serial numbers.

  • Cannot locate iPhoto library

    I want to reindex my photo library but cannot locate it. I can use it in the normal way to edit, print etc but over the years I have switched between iPhoto, Elements, and Aperture so have photos all over the place. File-Reveal in Finder shows the location as /Users/my home folder/Pictures/iPhoto Library/Masters/photo ref details. If I try to go to that location I get as far as /Users/my home folder/Pictures. When I click on Pictures all I get is a folder icon and some info - "Type - Package, Size 7.44 Gb, Last modified 30 Nov 2011" (I last did some modifications on Dec 15. If I double click I get a terminal window with the heading "Pictures - Bash - 80x24. The Last Login (today's date and time) followed by"mcIntosh-3:Pictures" then my name.
    I thought I would go back to iPhoto 11 as it seemed to be much simpler than the others but now I am not so sure. Any help would be appreciated.
    Geoffrey

    Trouble is I cannot open /Users/my home folder/Pictures and iPhoto Help says I need to if I want to restore. I can "Show Package Details" which shows that the library is there but I don't think that is the same as opening the file.
    Sounds to me like your Pictures Folder is no longer a folder but become a package? If so, post on the forum for your version of the OS and someone will give you a Terminal command to undo that.
    Regards
    TD

  • Downloaded pictures and now Aperture cannot find master

    I downloaded my pictures from my camera and half of them came over just fine into Aperture, and the other half have a yellow triangle icon in the bottom and it says cannot locate the master. How can I fix this?  Help! I am freaking out here!
    Anita

    Hi Anita
    You have to tell Aperture where your master files are stored on your hard drive. To do this, you can select in the menu 'File', then 'Locate Referenced Files...' and reconnect the missing masters.
    Here the documentation for referenced images:
    http://documentation.apple.com/en/aperture/usermanual/index.html#chapter=5%26sec tion=16%26tasks=true
    Regards, Michael

  • I just bought the new PowerShot G1X. Aperture cannot read the raw files. Is there a fix for this?

    I just bought the new PowerShot G1X. Aperture cannot read the raw files. Is there a fix for this? I am using Aperture 3.2.2 with a MacBook Pro.

    I don't know -- sorry.  I don't think it matters -- once your camera is supported, you can easily force a re-processing of the Masters.  If you can import them as RAW+JPEG pairs, I would.  Set the JPG as Master until Aperture can convert the RAWs.
    I don't use RAW+JPEG.  Can someone who does offer some suggestions  .
    (Added:)
    And _always_ back up your files.  In this case, if you have to, you'll be able to re-import them.
    Message was edited by: Kirby Krieger

  • Aperture 3 Referenced Masters on a Network Drive

    I purchased a Synology Disk Station as my network attached storage solution. I was hoping to have my iTunes media and my Aperture referenced masters on the RAID-enabled network drives. I have had nothing but trouble with iTunes referencing media (extremely slow) so I gave up. Now I am attempting to relocate the Aperture masters to the network drive. According to this article, http://support.apple.com/kb/TS3252 I should definitely not be moving my images to the network drive, as the drive must be formatted as Mac OS Extended, but the Synology Disk Station volumes must be formatted as FAT32. Meanwhile, I did try to relocate some images. One problem I have is that if another user logs in to my iMac before me and mounts the network volume named Sally, when I log in and mount the network volume, the volume name is not the same, it is Sally-1, and Aperture cannot find the referenced masters! I imagine this would happen with any network drive when multiple users are logged into the Imac.
    It seems like I have a gigantic network brick that I may be able to use as a glorified Time Machine backup drive, or is there something I can do about this? How does one have networked Mac OS drives? Connecting a drive to an Airport Extreme the only way?

    Re iPhoto on a NAS:
    Still trying to solve this.
    iPhoto needs to have the Library sitting on disk formatted Mac OS Extended (Journaled). Users with the Library sitting on disks otherwise formatted regularly report issues including, but not limited to, importing, saving edits and sharing the photos. Simply a NAS is not a suitable home for an iPhoto Library.
    Workaround: Make a dmg formatted Mac OS Extended (Journaled) and put the Library on that and store it on the NAS.
    I think I have to mirror the iTunes solution above,
    This involves having iPhoto reference the files on the NAS with the Library on your internal HD or some other volume. I strongly suggest that you don't do that. Unlike Aperture, iPhoto has no tools to reconnect with lost masters (Originals in iPhoto) so should anything go wrong you'll find yourself re-connecting each individual photo in the Library with its Original +one by one+.
    but figure out which folders to move
    You would need to recreate your Library as a Referenced Library.
    Regards
    TD

  • Where are the actual Aperture files located? Only in the application? I am transitioning to Lightroom and would like to only move some of the files. Advice appreciated. Also anyone know how to transfer in with edits?

    Where are the actual Aperture files located? Only in the application? I am transitioning to Lightroom and would like to only move some of the files. Advice appreciated. Also anyone know how to transfer in with edits? Using iMac, OS X, most recent Aperture and Lightroom 5.7 with plugin for Aperture.

    Define "the Aperture files".
    Read this concise guide.
    The files you imported into an Aperture Library can be exported (at any time, and repeatedly) using the command "File ▹ Export ▹ Originals".  Your Originals are never altered.  What went in is what comes out.
    Adjustments and changes to the metadata that you made since creating an Image in Aperture by importing a file are saved to a text file.  This file is combined, on-the-fly, with the Original to create the Image that you see in Aperture.  There is no file saved to disk that is the full-size Image.  Thumbnails are saved, and Previews are saved.  These are JPG files, almost always smaller than the Original.  They are not substitutes for the Image for the use you have.
    When you need a file of an Image to use in another program, you export the Image from Aperture.  "Export" means "Make me a file of this Image according to these file specs I'm providing".  The way to get files of your adjusted Images is simple:  create them by exporting.  Specify "Original size", and use a loss-less image-file format (e.g. TIFF 16-bit) if you want to retain as much visual information as possible.
    Search the Web for information about transitioning from Aperture to Lightroom.  Note that I say "transitioning".  You cannot move a database from one format to another without significant changes, and likely some loss of information.  Adobe provides a tool and some instructions.  I strongly recommend working out the process step-by-step, and then proceeding with first a few Images, then a bushel-ful, and stopping to use the first few, the the bushel-ful, before committing your entire collection to the process.
    As always, never use any computer file without having a back-up.
    We have seen mixed reports here of the success of the LR tool that creates a LR database from your Aperture database.
    If you want to carefully define the process, and test and refine it, use the excellent process-development, analysis, and execution program inShort.
    Sadly, there is not and can never be a good, thorough re-positioning of the digital assets in your Aperture Library to become digital assets in a LR database.  Just as a metaphor for any user contemplating transitioning to another digital asset manager:  that would be like digging up a house in one country, planting it in a hole in another country, and expecting to be able to use the toilet and the sinks, turn on the lights, cook dinner, and sleep soundly.
    HTH,
    Kirby.

  • I have music in my library that has a (!) nest to it and i cannot locate it on my computer at all i have looked everyway i have a windows 8 computer and i tranfered all of my music from my old computer please help if you can.

    i cannot locate my music from itunes anywhere on my computer.  i have a windows 8 computer.  i tranfered all my music from one computer to another and now it is lost.  is there an easier way to transfer music from one computer to another i did it via a external hard drive.  please help i would love to listen to my music again.

    Have you seen this article related to your issue?
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    B-rock

  • My iTunes account says that it cannot locate the original file for all of my songs.  My iPhone still has all the music and is able to play the songs, if I sync and backup my iphone will the songs be replaced with the empty copies from my itunes library?

    So basically I tried to back up my itunes library to my external hard drive and when I followed the instructions and then went to play a song it said Orginal file cannot be found. It said that for all of the songs. I'm not sure how to fix what I did, I already tried consolidating and all of that stuff and it didn't locate the files.  I'm guessing that I somehow deleted the original songs along the way.  I synced my iPhone without knowing what I did and surprisingly all of the music is still on my phone.  So now that I've completely screwed up my iTunes account, I need to know how to get all my music back onto my iTunes account and have that library only on my external hard drive, not my computer. Everything looks fine on my iTunes besides the fact that it cannot locate the files but what I'm afraid of is me syncing and backing up my iPhone and then being left with no music because it syncs to the empty songs.  How can I fix this? and if I can't fix my iTunes library is there anyway for me to still be able to backup my iphone and all the music on it, without erasing my music?

    Well I'm not sure if I correctly backed up my itunes library because when trying to open itunes from that back up it keeps saying original file not found. Okay this is going to sound confusing but bear with me.  I "backed up" my itunes, meaning I just dragged and dropped the iTunes folder into my external hardrive, and then I changed the destination on iTunes to open from my external hardrive.  It was working fine when I did that, however I did that just on my own, I didn't know about consolidating the files or any of that so I hadn't done that before copying the folder to my external hard drive. I can't remember but I'm pretty sure I deleted the iTunes folder after I had copied it to my external hardrive. So I did that and it was working fine, I was able to open my itunes with my external hardrive.  BUT yesterday I thought that I hadn't done it correctly because I didn't consolidate the files and all that, so I wanted to be more thorough and do that, I followed the steps to do that but when I did that I think it got all the files from my computer and not from my external hard drive so it basically didn't find anything on my computer because I had deleted them. And like an idiot, I replaced the iTunes folder on my external hard drive (the one I did correctly the first time), with the one I did wrong. So I believe I pretty much deleted all the music files from both my external hard drive and my computer. Please correct me if I'm wrong?
    I believe getting all my music back on my itunes is a lost cause. BUT I still have all my songs and stuff on my iPhone. My question is, if I plug my phone into my computer and sync it, will it erase all my songs from my phone? A little more info, my iTunes still has the names and stuff of all my songs, they just can't be played because the files are missing, my iPhone doesn't need to erase and sync when I plug in my phone because it's already synced to my computer. What I'm afraid of is when I plug in my phone to backup and sync, will it erase my music because it can't find the files on my computer or external hard drive anymore? Or will it just leave the songs because they're already there (on my phone) and only sync the new songs that I've downloaded? I just need to know is my iTunes still going to be functional as far as me being able to backup my phone?
    I have a lot of songs purchased from iTunes but a lot (like 60%) are from CDs that I no longer have. So re-downloading my music would only account for 40% of my library.

  • Data Refresh Error: We cannot locate a server to load the workbook Data Model.

    Hello,
    Recently I have developed a PowerBI Report using Excel Workbook with external data source. It refreshes successfully for some days and then starts throwing error on every scheduled refresh as "We cannot locate a server to load the workbook Data
    Model." 
    The workaround solution is to restart the application server which has SQL Server Power Pivot Services Installed which will again work for some more days and again start throwing error.
    So, I am looking for permanent fix for it.
    Following are additional details about our SP Farm:
    No. of front end servers: 2, Application servers:2, DB servers 2 with windows fail over cluster.
    PowerPivot Server is installed and configured from App 2 server.
    Error Log from event viewer:
    Unable to load custom data source provider type: Microsoft.PerformancePoint.Scorecards.DataSourceProviders.AdomdDataSourceProvider, Microsoft.PerformancePoint.Scorecards.DataSourceProviders.Standard, Version=15.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c
    System.IO.FileNotFoundException: Could not load file or assembly 'Microsoft.AnalysisServices.AdomdClient, Version=10.0.0.0, Culture=neutral, PublicKeyToken=89845dcd8080cc91' or one of its dependencies. The system cannot find the file specified.
    File name: 'Microsoft.AnalysisServices.AdomdClient, Version=10.0.0.0, Culture=neutral, PublicKeyToken=89845dcd8080cc91'
       at System.RuntimeTypeHandle.GetTypeByName(String name, Boolean throwOnError, Boolean ignoreCase, Boolean reflectionOnly, StackCrawlMarkHandle stackMark, IntPtr pPrivHostBinder, Boolean loadTypeFromPartialName, ObjectHandleOnStack type)
       at System.RuntimeTypeHandle.GetTypeByName(String name, Boolean throwOnError, Boolean ignoreCase, Boolean reflectionOnly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean loadTypeFromPartialName)
       at System.Type.GetType(String typeName, Boolean throwOnError)
       at Microsoft.PerformancePoint.Scorecards.Server.PmServer.InitializeCustomDataSourceProviders()
    PerformancePoint Services error code 10107.
    Thanks,
    Ibrahim

    Hi ibrahim,
    Please try to do the following steps:
    1. Install "1033\x64\SQLSERVER2008_ASADOMD10.msi" from
    http://www.microsoft.com/en-us/download/details.aspx?id=26728
    2. In the Application Management section of the Central Administration home page, click Manage service applications.
    On the Manage Service Applications page, click the Excel Services service application that you want to configure.
    On the Manage Excel Services page, click Data Model.Click Add Server.
    In the Server Name box, type the name of the Analysis Services instance that you want to add.
    3. Check the thread below:
    https://social.technet.microsoft.com/Forums/en-US/ecc18319-88d8-4dd0-bafd-fa0d2edceffb/external-data-refresh-failed-we-cannot-locate-a-server-to-load-the-workbook-data-model?forum=sharepointadmin
    More information:
    https://timpanariuovidiu.wordpress.com/2013/02/14/71/
    https://support.microsoft.com/kb/2769345?wa=wsignin1.0
    Thanks,
    Dennis Guo
    TechNet Community Support
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
    [email protected]
    Dennis Guo
    TechNet Community Support

  • PowerPivot Data Refresh Fails - We cannot locate a server to load the workbook Data Model

    Hello,
    I have installed sql01\PowerPivot instance of Analysis services on my existing SQL Server and configured it per Configure Power Pivot for SharePoint 2013
    http://technet.microsoft.com/en-us/library/dn456880(v=office.15).aspx . I did not install a second Database Engine on the server.
    I created an Excel 2013 workbook using the Excel 2013 PowerPivot add-in and saved it to my SharePoint BI Center Document library.
    When I try to refresh my workbook, I get 2 errors in the SharePoint log.
    http://support.microsoft.com/kb/2756665?wa=wsignin1.0 indicates the sproc is deprecated, but that does not help me fix the issue.
    Log errors:
    Following error occured while trying to execute a sql query: System.Data.SqlClient.SqlException (0x80131904):
    Could not find stored procedure 'DataRefresh.GetSchedule'.
    EXCEPTION: NoAvailableStreamingServerException: We cannot locate a server to load the workbook Data Model.
    macrel

    Hi Marcel,
    Based on my research, it seems that you have Microsoft SQL Server 2012 PowerPivot for SharePoint 2013 add-in installed on a computer. When you perform a data refresh operation on some PowerPivot workbooks in Microsoft SharePoint 2013, you receive two error
    message.
    As to the first error, this issue occurs because the Custom Properties on the Excel workbook are not correctly cleared before you set a new serialized schedule. This causes an extra custom property to remain after you set the new schedule. Therefore, the
    new schedule fails. To fix this issue, please
    install Cumulative Update 9 for SQL Server 2012 SP1.
    As to the second error, please
    running a repair using PowerPivot configuration wizard for SharePoint 2013. For more information about Troubleshooting PowerPivot Data Refresh, please see: 
    http://social.technet.microsoft.com/wiki/contents/articles/troubleshooting-powerpivot-data-refresh.aspx
    Thanks,
    Katherine Xiong
    Katherine Xiong
    TechNet Community Support

Maybe you are looking for