Aperture end user certification question

Can I take the end user cerification without taking a course for it? My understanding was for that level 1 certification, I could use the Luna & Long's Pro Training book to prep and then just go sign up for the test. However, when I tried to do that it told me that I didn't have the privledges to take the test.

I'd like that too, but mine is a re-certification exam with no class required.
I'll will be in Irvine sometime this summer for the CompTIA CTT+ certification. (That one elevates Adobe end user certifications to Instructor certifications.)
I wish I was visiting to the Mother Ship in August, but that's probably when I'll be in Irvine.
DLS

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    Dear Mano,
    SD SAMPLE CERTIFIED QUESTIONS
    I BASIS KNOWLEDGE AND SYSTEM NAVIGATION
    1. Name two ways to start a transaction.
    answer: Dynamic Menu and Command Field
    2. Why do you create user*specific parameters?
    Answer: They supply defaults to R/3 fields. If a field is indicated, the system automatically fills in
    default value. Depending on the field definition, the entry can also be replaced with a value
    entered by the user. (Concept of PARAMETER ID)
    3. Name the three different kinds of messages in the R/3 system. What is the difference
    between them?
    A message can have five different types. These message types have the following effects during
    list processing:
    A (=Abend):
    The system displays a message of this message type in a dialog window. After the user confirms
    the message using ENTER, the system terminates the entire transaction (for example SE38).
    E (=Error) or W (=Warning):
    The system displays a message of this message type in the status line. After the user chooses
    ENTER, the system acts as follows:
    While creating the basic list, the system terminates the report.
    While creating a secondary list, the system terminates the corresponding processing block and
    keeps displaying the previous list level.
    I (=Information):
    The system displays a message of this message type in a dialog window. After the user chooses
    ENTER, the system resumes processing at the current program position.
    S (=Success):
    The system displays a message of this message type on the output screen in the status line of the
    currently created list.
    4. What is a data dictionary or repository?
    Central catalog that contains the descriptions of an organization's data and provides information
    about the relationships between the data and its use in programs and screens.
    The data descriptions in a Data Dictionary are also called metadata, i.e., data that describes other
    data.
    The ABAP/4 Dictionary stores system*wide data definitions. When you create a new data
    definition, the Dictionary tool does all the processing necessary to create the definition. You can
    use the Dictionary tool to look up the "definition" of objects in your R/3 System.
    5. What is a matchcode?
    Comparison key. A matchcode allows you to locate the key of a particular database record (e.g.
    account number) by entering any field value contained in the record. The system then displays a
    list of records matching the specifications.
    If you want an end user to see a specific menu after logging on the R/3 system, how could you do
    that?
    User maintenance transactions allow the system administrator to create and maintain user master
    records. This includes the generation and assignment of authorizations and authorization profiles.
    1
    SD SAMPLE CERTIFIED QUESTION
    II CORPORATE STRUCTURE
    In R/3 you can represent a company's structure by defining and assigning corporate structure
    elements. What is the purpose of doing that?
    Enterprise organization diagram.
    Chart showing the organizational structure of an enterprise, its organization units and how they are
    related. A combined structure can be created from the point of view of accounting, MM, SD. This
    structure forms a framework in which all business transactions can be processed.
    Which three organizational elements make up a sales area and briefly explain their function?
    Sales organization: An organizational unit that sells and distributes products, negotiates terms of sale,
    and is responsible for these transactions.
    Distribution channel: Channel through which salable materials or services reach customers. Typical
    distribution channels include wholesale, retail and direct sales. You can assign a distribution channel to
    one or more sales organizations.
    Division: Product groups can be defined for a wide*ranging spectrum of products. For every division
    you can make customer*specific agreements on, for example, partial deliveries, pricing and terms of
    payment. Within a division you can carry out statistical analyses or set up separate marketing.
    Name the three internal organizational elements within a sales organization and briefly
    explain their function.
    Sales Office
    Geographical aspects of the organization in business development and sales are defined using the term
    sales office. A sales office can be considered as a subsidiary.
    Sales offices are assigned to sales areas. If you enter a sales order for a sales office within a certain
    sales area, the sales office must be assigned to that area.
    Sales Group. The staff of a sales office may be subdivided into sales groups. For example, sales groups
    can be defined for individual divisions.
    Sales Persons
    Individual personnel master records are used to manage data about salespersons. You can assign a
    sales person to a sales group in the personnel master record.
    What does the term "business area" refer to and how can it be used?
    Business Area. The system posts costs and revenue according to the business area. The business
    area can be equivalent to the:
    sales area (if the accounts are to be posted according to sales)
    plant/division (if the accounts are to be posted according to products)
    The business area is defined in Customizing for Sales.
    Business area. A unit in an enterprise, grouping product and market combinations as homogeneously
    as possible for the purpose of developing unified business policy.
    Financial Accounting (FI). A business area is an organizational unit within financial accounting which
    represents a separate area of operations or responsibilities within an organization. Financial accounting
    transactions can be allocated to a specific business area.
    Briefly explain the relationship between sales organizations and company codes.
    Many to One.
    What is the central organizational element in purchasing?
    Purchasing Organization.
    Explain the relationship between sales organizations and plants.
    Many to Many.
    Explain the relationship between sales organizations, plants and company codes.
    Many to Many to One.
    Can one business area be assigned to several company codes? Which (sub) module of SAP could make
    business areas obsolete?
    Yes in CO .
    2
    SD SAMPLE CERTIFIED QUESTION
    What is a credit control area? What relationship exists between credit control areas and
    company codes?
    Credit control area. Organizational unit in an organization that specifies and checks credit limits for
    customers. A credit control area can include one or more company codes. It is not possible to assign a
    company code to more than one credit control areas.
    Which organizational element is central in shipping? Give a definition of it.
    Shipping Point: Organizational unit at a fixed location that carries out shipping activities. A shipping
    point could, for example, be a company's mail department or a plant's rail depot. Each delivery is
    processed by only one shipping point.
    Give a definition of plant (in SAP).
    Organizational unit within Logistics, serving to subdivide an enterprise according to production,
    procurement, maintenance, and materials planning aspects.
    A plant is a place where either materials are produced or goods and services provided.
    Classification: Business object
    Structure: A plant can assume a variety of roles:
    As a maintenance plant, it includes the maintenance objects that are spatially located within this plant.
    The maintenance tasks that are to be performed are specified within a maintenance planning plant.
    As a retail or wholesale site, it makes merchandise available for distribution and sale.
    As a rule, the plant is the organizational unit for material valuation.
    The preferred shipping point for a plant is defined as the default shipping point, which depends on the
    shipping condition and the loading condition.
    For the placement of materials in storage (stock put*away), a storage location is assigned to a plant.
    The storage location depends on the storage condition and the stock placement situation.
    The business area that is responsible for a valuation area is determined as a function of the division.
    As a rule, a valuation area corresponds to a plant.
    Can you assign two different sales organization to the same company code?
    Yes.
    To what do you assign distribution channels and divisions?
    Sales Organizations.
    What are the highest organizational units in SD, MM.PP,FI,CO?
    SD: Sales Organizations.
    M: Plant
    PP: Plant
    FI: Company Code
    CO: Controlling Area
    Can you further subdivide a plant? If yes into what ?
    A plant can be subdivided into storage locations, allowing stocks of materials to be broken down
    according to predefined criteria (e.g., location and materials planning aspects).
    A plant can be subdivided into locations and operational areas. Subdivision into locations takes
    geographical criteria into account, whereas subdivision into operational areas reflects responsibilities
    for production.
    Can a sales organization sell from a plant belonging to a different company code?
    Yes.
    How many shipping points can you assign to a plant?
    Many.
    How many shipping points can you assign to a sales organization?
    None.
    If you have a warehouse management system active, to what would you assign the warehouse
    number?
    Plant & Storage Location.
    3
    SD SAMPLE CERTIFIED QUESTION
    III MASTER DATA
    Why does the customer master have different views?
    In addition to the sales and distribution data, the accounting data is also important for a payer.
    Therefore one can create a customer master record centrally for the following partner functions:
    For the payer
    For the sold*to party who, in addition to the other partner functions, also takes on the function of the
    payer.
    Which different partner functions can a customer master record serve?
    Customer:
    sold*to party
    ship*to party
    payer
    bill*to party
    One*time customer including all partner functions.
    What is the structure of data in the customer master record?
    Different data is maintained in each of the three areas:
    General data, like address and telephone number, etc., is maintained for every customer. This data is
    only identified by the customer number, not by company code or sales area. Maintaining the data is
    possible from both the accounting view and the sales and distribution view.
    Company code data is only of interest for the accounting department. It includes, for example,
    information on insurance or account management. This data applies to only one company code.
    Sales and distribution data is only of interest for the sales and distribution department. It includes, for
    example, data on pricing or shipping. This data only applies to one sales area, and therefore is
    dependent on the sales structure (sales organization, distribution channel, division).
    Would you have different customer numbers if your customer was serviced by more than
    one company code?
    No.
    Would you have different customer numbers if your customer was serviced by more than
    one sales organization?
    No.
    A material is produced in plant Boston, plant Dallas and in plant Chicago. How many
    different material master number do you need?
    Only one.
    Is it possible to have different data for the same customer for different sales areas?
    Yes.
    Give examples of general data in the customer master record ?
    Address, Control data, Marketing, Payment transactions, Contact person, Unloading points.
    Give examples of general data in the material master record ?
    This level contains the data applicable to all individual group companies, all plants, and all
    warehouses/stores belonging to an enterprise (corporate group). Examples of general data are details
    on a material's design (CAD drawings, for instance) and storage conditions (temperature range,
    whether the material is explosive or perishable, and so on).
    Give examples of company codespecific data in the customer master record?
    This data is only of importance to the accounting department. It includes, for example, data on
    insurance and account management. Company code data only applies to one company code. If you
    edit the customer master record you must specify customer number and company code in order to
    access the screens containing company code data.
    Which plant*specific data do you find in the material master record?
    4
    SD SAMPLE CERTIFIED QUESTION
    This level contains the data for each branch or plant location within a certain company. The data
    important to Purchasing is stored at this level. Examples of this data are the maximum and minimum
    order quantities of a material and the reorder level. You access the plant data by entering the plant
    key.
    If a customer wishes to receive goods on Tuesdays only, how could you ensure that in the
    SAP R/3 system?
    This can be done by specifying goods receiving hours * Time schedule of ship*to party which specifies
    the days and times that goods can be delivered.
    Do you find any sales prices in the material master record?
    Yes.
    Name at least five different partner functions.
    Examples of partner functions in Sales and Distribution:
    soldto party, shipto party, bill*to party, payer.
    Examples of partner functions (roles) in Materials Management:
    ordering address, supplier of goods, invoicing party, different payee.
    Which are the two partner functions in SD that have to be maintained in FI too ?
    sold*to party, payer.
    Can you assign a material to more than one division?
    No.
    If you want to create language specific sales texts for your material master, would you have
    to create a new material master record?
    No.
    What is a material type and which material types do you know?
    Raw materials, semi*finished products, finished products, trading goods, operating supplies.
    Name the four standard industry sectors in SAP for the material master. For what do you use
    them?
    Branch of industry.
    The industry sector groups together companies according to their activities (for example, plant
    engineering and construction, mechanical engineering, the chemical industry, and the pharmaceutical
    industry).
    Table*driven program support is provided via the industry sector: for example, for the selection of
    data fields on*screen, for the sequence of the screens, and for the allocation of a material to a
    material type.
    For what or why do you use the classification system in sales? Give examples of objects you
    can classify in R/3.
    For e.g., Variant Pricing of configurable products. Objects can be customers, products, condition types.
    Does storage*location specific data in the material master record apply for each plant?
    This level contains the data specific to a storage location. Stock levels are an example of the data
    maintained for each storage location. You access the storage location data by entering the plant and
    storage location codes.
    This data structure facilitates the organization of material*related information within the entire
    enterprise. It prevents redundant storage of material data when the same material is used in more
    than one plant or stored at more than one storage location.
    Example: Suppose the same metal casting is stored at two different locations. The design and
    purchasing data for this material would be identical. However, the data on the stock levels at each
    location would differ.
    Name at least four views of the material master record.
    5
    SD SAMPLE CERTIFIED QUESTION
    . Accounting : Valuation and costing information. Examples: standard price, past and future
    price, and current valuation.
    . Materials planning and control: Information for material requirements planning (MRP) and
    consumption*based planning/inventory control. Examples: safety stock level, planned delivery
    time, and reorder level for a material.
    . Purchasing: Data provided by Purchasing for a material. Examples: purchasing group
    responsible for a material, over* and underdelivery tolerances, and the order unit.
    . Engineering: Engineering and design data on a material. Examples: CAD drawings, basic
    dimensions, and design specifications.
    . Storage: Information relating to the storage/warehousing of a material. Examples: unit of
    issue, storage conditions, and packaging dimensions.
    . Forecasting: Information for predicting material requirements. Examples: how the material is
    procured, forecasting period, and past consumption/usage.
    . Sales and distribution: Information for sales orders and pricing. Examples: sales price,
    minimum order quantity, and the name of the sales department responsible for a certain
    material.
    What are the possible units of measure for a material?
    A material can be stored, transported and sold in various units of measure. In the SAP R/3 System,
    you can therefore define various units of measure which are maintained in the sales and distribution
    screens. However, you only need to maintain the fields of the units of measure if they deviate from the
    base unit of measure. If no other fields with units of measure are maintained, the system
    automatically takes the base unit of measure as a basis for its calculations. You can enter the following
    units of measure in the sales and distribution screens:
    . Base unit of measure : Stocks of a material are managed in the base unit of measure. All
    quantity movements in other units of measure are converted automatically by the system into
    the base unit of measure.
    . Alternative unit of measure: If a product is managed in the base unit of measure "Piece" but is
    sold in the sales unit "Box", you must define the conversion factor. The alternative unit of
    measure can define, for example, that 1 box of this material contains 12 pieces.
    . Sales unit : The unit of measure in which materials are sold is referred to as a sales unit (for
    example, piece or bottle). The value you define in the material master record is proposed
    during business transactions relevant for sales, such as the sales order. You can replace them
    with other alternative units of measure in the sales order.
    . Delivery Unit : The delivery unit refers to the unit in which materials can be delivered. Only
    exact multiples of the delivery unit can be delivered. For example, with a delivery unit of 30
    bottles, 30, 60 or 90 bottles can be delivered, but not 100 bottles.
    . Quantity Specifications: Two different quantity specifications are used:
    . Minimum order quantity: The minimum order quantity refers to the minimum quantity the
    customer must order. A warning message appears if the minimum order quantity is not
    reached during order entry. The order can be entered in spite of the warning message.
    . Minimum delivery quantity : The minimum delivery quantity refers to the minimum quantity
    you must deliver to the customer. The minimum delivery quantity is automatically checked
    during delivery processing. A warning message appears during delivery processing if you enter
    a delivery quantity lower than the minimum delivery quantity. The delivery can be created in
    spite of this warning message.
    What is a Bill of material?
    A bill of material is a complete, formally structured list of the components that make up a product or
    assembly. The list contains the object number of each component, together with the quantity and unit
    of measure. The components are known as BOM items. A bill of material can only refer to a quantity of
    at least 1 of an object.
    Is the BOM used in the PP module only?
     No. Also used in SD.
    6
    SD SAMPLE CERTIFIED QUESTION
    Explain what a routing is?
    Routing contains the operations required in production, and the production resources/tools, material
    components, and test equipment required to produce the product.
    What is a work center?
    A work center is an organizational unit where a work step is carried out, producing an output. The
    work center defines where and by whom an operation is to be carried out. A cost center is assigned to
    each work center in the work center master record. The work center has a particular available
    capacity. The activities performed at or by the work center are valuated by charge rates, which are
    determined by cost centers and activity types. Work centers can be: Machines, People, Production
    lines, Groups of craftsmen .
    IN Personnel Planning and Development (PD) work centers are the physical locations where tasks are
    carried out. A work center can represent anything as general as a geographic location, for example,
    the New York branch office. Or work centers can be very precisely defined. For example, a work center
    could represent a specific workstation, with specific tools and equipment, on a specific floor, of a
    specific building.
    IN Workflow Management a work center is a particular place which has been set up specifically so that
    employees can perform their duties within the corporate work system using working materials.
    What does the account group of the customer /vendor control?
    A collection of properties of accounts which determine the creation of master records.
    The account group determines the data that is relevant for the master record and a number range
    from which numbers are selected for the master records.
    Each master record must be assigned to an account group.
    Changes to the account group and the accompanying partner functions can only be made from a lower
    level to a higher level. For example, this means that a sold*to party cannot be assigned the function of
    a payer as fields which have already been maintained for this sold*to party would have to be masked.
    However, you can assign the sold*to party function to a payer.
    The account group ensures that for the different partner functions of a customer only the necessary
    screens and fields are displayed for input.
    What are the two possible ways of control for the cost of a material in the material master
    record?
    Standard Price, Moving Average Price.
    What is a valuation class?
    Allocation of a material to a group of G/L accounts.
    Along with other factors, the valuation class determines the G/L accounts to be updated as a result of
    a valuation*relevant transaction (for example, a goods movement).
    Which valuation classes are valid depends on the material type. Several valuation classes
    can be valid for one material type. A valuation class can be valid for several material types.
    A customer master record in SD is also an A/R(accounts receivables)in FI. When you create a customer
    master record you also have to specify the reconciliation account. For what is the reconciliation
    account used?
    Account in G/L accounting, to which automatic entries are posted during a business activity. It is
    generally the case that several subledger accounts post to a common reconciliation account. This
    ensures that the developments in the subledger accounts are accurately reflected in the general ledger
    (i.e. in line with balance sheet conventions). You can set up a reconciliation account for, say, all
    overseas customers.
    7
    SD SAMPLE CERTIFIED QUESTION
    IV INTRODUCTION TO ORDER MANAGEMENT & SALES
    Briefly describe the types and structure of the sales document and give examples of data
    that you find on the different levels.
    Sales*related business transactions are recorded in the system as sales documents. There are, broadly
    speaking, four different groupings of sales documents:
    Sales queries, such as inquiries and quotations
    Sales orders
    Outline agreements, such as contracts and scheduling agreements
    Customer problems and complaints, such as free of charge deliveries and credit memo requests.
    Header Data
    The general data that is valid for the entire document is recorded in the document header. This data
    includes the:
    number of the sold*to party
    number of the ship*to party and the payer
    document currency and exchange rate
    pricing elements for the entire document
    delivery date and shipping point
    Item Data
    Whereas data in the document header applies to all items in the document, some data applies only to
    specific items. This data is stored at item level and includes the:
    material number
    target quantity for outline agreements
    number of the shipto party and the payer (an alternative shipto party or payer can be defined for a
    particular item)
    plant and storage location specifications
    pricing elements for the individual items
    Schedule Line Data
    An item consists of one or more schedule lines. The schedule line contains all the data that is needed
    for a delivery. For example, a customer orders 20 pieces of a material and you enter this as an item in
    the sales order. However, you can only deliver 10 pieces now and the remaining 10 pieces next month.
    In other words, you need to schedule two deliveries. The data for these deliveries (dates, confirmed
    quantities) are stored in two separate schedule lines. In sales documents where delivery data is not
    relevant *for example: contracts, credit and debit memo requests * the system does not create any
    schedule lines.
    Data recorded in the schedule lines includes the:
    schedule line quantity
    delivery date
    confirmed quantity
    What is the difference between an inquiry and quotation ?
    . Inquiry: Request made to a vendor for a quotation for required materials or services.
    No availability check is done for inquiry.
    . Quotation: Offer from a vendor to a purchasing organization regarding the supply of materials
    or performance of services subject to predefined terms and conditions.
    A quotation consists of a number of items, in which the total quantity and delivery date of an
    offered material or service are specified.
    The total quantity can be subdivided into several partial quantities with different delivery dates in the
    lines of a delivery schedule.
    Do you always have to have a material master record number when you enter an item on a
    sales document (inquiry and quote)? If not what would you have to use to be able to enter
    information at item level?
    No. Customer Material Information or Material Description.
    If a customer doesn't place an order with you after you have sent him a quotation, what happens to
    the quotation document?
    Remains active till the end of validity period.
    8
    SD SAMPLE CERTIFIED QUESTION
    Can you have alternative items in a sales order?
    Yes.
    If you reference an inquiry when creating a quotation ,would the inquiry be updated?
    Yes.
    Can you copy one inquiry to many quotations ?
    No.
    Can you copy several previous documents into one sales order?
    Yes.
    Do you always have to copy the entire quantities at item level when you reference a
    previous document?
    No.
    Can you make sure that business data in a sales order is only possible to maintain at header
    level?
    Yes.
    From where is the delivering plant transferred into the sales order?
    Customer Master, Material Master.
    Which partner function is relevant for the delivering plant? The soldtoparty ,
    billtoparty, payer, carrier or the ship* to* party?
    Ship*to party.
    Can you manually change the delivering plant in the sales order once it was defaulted from
    the master data?
    Yes.
    For what or why do you use the incompletion log?
    To have a complete document so that it doesnu2019t affect subsequent processes.
    Can you have different incompletion logs for different item categories? Schedule line
    categories?
    Yes.
    If a document is incomplete can you still save the document?
    Yes.
    Which reference status can a document have at item level? Which statuses at header level?
    Item level: Partial, Full.
    Header level: Full.
    What's the advantage of using text as a reference instead of duplicating it?
    Can be modified if needed.
    What three sources provide data for the creation of a sales document?
    Material Master, Customer Master, Previous referenced documents.
    Can you change addresses of partners manually in the sales document?
    Yes.
    Name several input tools that make order entry faster and give a definition of them?
    Customer Material Information, Product Proposal , Referencing Documents.
    9
    SD SAMPLE CERTIFIED QUESTION
    In which business environment would you use only the single*line entry screen to create
    and save the order?
    Telephone Sales, Simple Business.
    If you do not specify the delivering plant in the sales order, what could the system then not
    do?
    Delivery Scheduling.
    For what would you use the fast change function in sales entry?
    Alternate Plants, Delivery or Billing Blocks
    Name two ways to control that customers can receive only certain materials?
    Material Listing, Exclusion.
    What does the item category control?
    General Data
    . Should pricing be carried out for the item?
    . When should an item be regarded as completed? A quotation item, for example, can only be
    regarded as completed if the entire quantity has been copied into a sales order.
    . Is it an item that refers to a material or is it a text item?
    . Are schedule lines allowed for the item?
    . May general business data, for example, the terms of payment at the item level, deviate from
    those at the header level?
    . Should a system message appear if the item cannot be fully delivered?
    . Which fields are relevant for the incompletion log?
    . Which partner functions are allowed at the item level and which are mandatory?
    . Which output (for example, an order confirmation) is allowed for the business transaction and
    which output determination procedure is used?
    Shipping Data
    . Is an item relevant for delivery?
    . Should the weight and the volume of an item be determined?
    Billing Data
    . Is an item relevant for billing?
    . Should the cost of the item be determined?
    . Is it a statistical item? Pricing is carried out for statistical items. However, they are not added
    to the value of the order, that is, the customer is not charged for them.
    . Should a billing block be set automatically for an item? For example, this may be important for
    items whose prices have to be clarified before billing
    . Is it a returns item?
    . Name the influencing factors for determining the item category in the sales document?
    . Sales Document type, Item Category Group, Higher Level Item, Item Usage.
    . Name the influencing factors for determining the scehdule line category in the sales document?
    . Item Category, MRP Type.
    . What does the sales document type control?
    General Data
    . Can the document be entered only with reference to a preceding document?
    . Should the existing customer
    . material info record be taken into consideration?
    . Should the delivery date be proposed?
    . Must a customer number be entered when creating a document? For example, product
    proposals can be entered without reference to a particular customer.
    . Which order probability is defined?
    . Should the division be taken from the material master record for every item or should an
    alternative division specified in the header take precedence over the item specifications?
    10
    SD SAMPLE CERTIFIED QUESTION
    . How should the system respond if the division entered in the header deviates from the division
    in the items?
    . Should a credit limit check be made?
    . From which number range should the document number for internal or external number
    assignment come?
    . Which fields are relevant for the incompletion log? The validity period, for example, is
    important for contracts and must therefore be specified in the document.
    . Can an incomplete document be saved or must all data be complete?
    . Which partner functions are allowed and which ones are mandatory?
    Shipping Data
    . Which delivery type should the delivery resulting from the order have?
    . Should delivery scheduling be carried out?
    . Should transportation scheduling be carried out?
    . Should a delivery block be set automatically for a specific reason? For example, a delivery
    block may be appropriate for a freeofcharge delivery.
    . You can define shipping conditions for a sales document type. These are copied into the
    document regardless of what is defined in the customer master record.
    Billing Data
    Which billing type should the invoice resulting from the order or the delivery have?
    Should a billing block be set automatically for a specific reason? For example, a billing block may be
    appropriate if a credit memo request should first be checked before it is used as the basis for a credit
    memo.
    Can the sales document type be determined by the system?
    No.
    In R/3, can you automatically substitute one product for another? How? What would you
    have to create?
    Yes. Product Selection / Material Determination.
    Give a definition of replenishment lead time?
    Total time for the inhouse production or for the external procurement of a product. In inhouse
    production the replenishment lead time is determined to cover all BOM levels.
    What's the difference between checking availability with or without replenishment lead time (RLT)?
    With RLT : Availability check is done only upto end of RLT. If material is not available the date on
    which RLT ends is displayed as Material Availability Date.
    Without RLT : Availability check is unrestricted. Displays Delivery Dates as on which partial deliveries
    can be made with available stock.
    Name at least three item categories?
    Standard Items : AFN, AGN, TAN.
    Free of charge Items: AFNN, AGNN, TANN.
    Non*stock Items : AFX, AGX, TAX.
    Text Items : AFTX, AGTX, TATX.
    Why would you use different item and schedule line categories?
    Item categories are defined to provide additional control functions for the sales documents and thus
    meet the demands resulting from the different business transactions.
    The items in a sales document are divided into one or more schedule lines. These schedule lines differ
    from each other with respect to date and quantity. For some schedule lines, material requirements
    planning is not carried out; for other schedule lines, it is carried out. Also goods receipt, not goods
    issue, is posted for a schedule line defined in a returns document.
    Can you change existing standard item categories?
    Yes.
    11
    SD SAMPLE CERTIFIED QUESTION
    Can you create new sales order types?
    Yes.
    Different dates will be calculated in order entry scheduling . Can you name the lead time
    variables that will be taken into account?
    Transportation lead time, Pick/pack time, Loading time, Transit time .
    If you run out of stock in a specific plant can you check if there are quantities available in other plants?
    Yes.
    When you carry out availability check, which quantities or movements can the system take
    into consideration?
    The following elements can be included in the availability check:
    Stocks : safety stock, stock in transfer, stock in quality inspection, blocked stock.
    Inward and outward movements : purchase orders, purchase requisitions, planned orders, production
    orders, reservations, dependent reservations, dependent requirements, sales requirements, delivery
    requirements.
    Give some examples of sales document types (description, not necessary the short code)
    that already set up in the standard system?
    Indicator used to control the processing of the various sales documents which are defined in the
    system. E.g., OR, SO, BV, KR. Document types allow the system to process different kinds of business
    transactions, such as standard orders and credit memo requests, in different ways.
    Can you maintain texts for a specific customer and store them in the system? If yes, where?
    Yes. Customer Material Information.
    When the system checks availability which scheduling would it use first?
    Backward Scheduling.
    Name the influencing factors for the determination of the availability date?
    The following data is required for determining this date:
    Route from the shipping point to the ship*to party location
    Shipping point from which the goods are issued
    Loading group from the material master record
    Weight group determined from the order using the order quantity.
    Name the three delivery possibilities when there is not enough stock available?
    One Time Delivery, Complete Delivery, Partial Deliveries.
    Can you think of an example why you would have to create a text for a customer and copy it
    to the sales order?
    Customer specific instructions.
    What is the function of item category group?
    The item category group determines how a material is processed in the sales order. It defines, for
    example, that pricing does not take place for a free of charge item, such as a business gift; or that
    inventory management is not carried out for a service. When processing sales and distribution
    documents, the system uses the item category group to determine the item category. The system
    determines the item category based on the item category group of the material and the current
    business transaction, and proposes it in the respective document.
    When creating the material types non*stock material and services, DIEN is proposed in both cases for
    the item category group, because the order processing for both material types is identical: for
    example, pricing is carried out for both, but no availability check.
    On sales order, when the system confirms 20 pieces to be available at a certain date, would
    these 20 pieces still be available for other new sales order coming in later?
    No.
    What is a delivery group and why would you use it?
    12
    SD SAMPLE CERTIFIED QUESTION
    The complete delivery and delivery group functions enable you to combine some or all of the items in a
    sales order so that they are delivered to the customer together. The system determines automatically
    the latest delivery date possible for the delivery group and adjusts the schedule lines accordingly.
    Corresponding requirements for material requirements planning (MRP) are changed or re*determined.
    What is backorder processing?
    The backorder processing functions enable you to list relevant sales documents for specific materials
    and process them from the point of view of availability. You can assign available to promise (ATP)
    stock to outstanding order quantities. In addition, you can withdraw already confirmed quantities and
    reassign them to different items.
    Backorder processing is only available for materials with individual requirements.
    Can you link items in a sales order? If yes, when would you do that?
    Yes. Promotional Items.
    For what would you use BOMu2019S in sales? What two methods of BOM processing do you have
    in sales order entry? How can you control if the system should/should not explode a BOM in
    the sales order.
    A bill of material (BOM) describes the different components that together create a product. A BOM for
    a bicycle, for example, consists of all the parts that make up the bicycle: the frame, the saddle,
    wheels, and so on. When you enter the material number of a bill of materials that is relevant for sales
    order processing, the system displays the material that describes the whole bill of materials as a main
    item. The components are displayed as sub*items.
    Processing by Main Item : ERLA & Processing by Sub*Item : LUMF
    BOM explosion can be prevented by specifying Item Category Group as NORM.
    Credit limit checks is an example of a very close link between which two SAP modules?
    SD & FI.
    What are the two techniques in delivery scheduling?
    Backward Scheduling & Forward Scheduling.
    How does a third party deal work? Do you use a special sales order type for that? How could
    the system know that you want to process a third party deal?
    By specifying item category as TAS using double*line entry in the sales order.
    No special order type is available.
    By the item category group and/or material type in Material Master .
    Name the several steps in consignment processing.
    Consignment fillup, Consignment issue, Consignment pickup, Consignment return.
    Whatu2019s the difference between consignment pick*up and consignment return?
    In consignment pick*up, customer returns consignment stock. When goods issue is posted, the
    relevant quantity is deducted from the customer's special stock and is added back to regular stock at
    the plant where the goods are returned. Total valuated stock remains the same since the returned
    stock was regarded as part of inventory even while it was at the customer's premises.This transaction
    is not relevant for billing.
    In consignment return, customer wishes to claim on consignment goods which have already been
    issued. When goods issue is posted, the relevant quantity is added to the customer's special stock at
    the plant where the goods are returned. Since the ownership of the goods is passed from the customer
    back to the company, the transaction is relevant for billing. In this case, the customer receives a credit
    memo for the returned goods.
    Can you control that an end user cannot copy a quote of customer A to a sales order for
    customer B? If yes, where?
    Yes. By customizing Copying Control for header data.
    Give some example for data that is copied from the customer (soldto, payer, shipto) to the sales
    order as well as for data that is copied from the material?
    General data, payment terms, shipping details, delivery agreements, delivering plant.
    What is returnable packaging processing?
    13
    SD SAMPLE CERTIFIED QUESTION
    Returnable packaging consists of materials that are stored at the customer location but which remain
    the property of the company. The customer is only required to pay for the returnable packaging if he
    does not return it by a specified time.
    Name the two outline agreements in R/3 standard and explain the difference between them.
    Agreements are arrangements between business partners regarding the granting of conditions over a
    specified time period. The agreement contains conditions which apply over a particular time period and
    which are settled together at the same points in time. An agreement can be settled once or
    periodically. The two outline agreements include Contracts and Scheduling Agreements.
    Unlike a contract * which only contains an overall target quantity or value * a scheduling agreement
    also contains specific order quantities and delivery dates.
    How many documents do you create when you release, deliver and invoice the first order
    from a contract?
    Three : Sales order, Delivery note, Invoice.
    What types of output can you have in sales?
    Printer, Telex, Fax, Mail, EDI.
    Can you automate output processing ? Do you always have to specify it manually?
    yes. No.
    Where would you specify which data should be copied (at header, item and schedule line
    level)when you copy from one document to another one?
    Customizing Copy Control.
    SHIPPING
    Describe the flow of data from the sales order into the delivery for header and item and
    schedule line level data?
    Header à Header
    Item à Header, Item.
    Schedule line à Item.
    Can you combine several sales orders into one delivery document ? If no, why not? If yes,
    would the system check certain criteria? What criteria?
    No. When ship*to party or plant is different.
    Yes. Availability of all items are confirmed.
    Name a few prerequisites that have to be fulfilled if you want to create a delivery for the order.
    Header Level
    There cannot be a delivery block at header level.
    The sales document must contain at least one item due for delivery before a delivery can be created
    for this document.
    Item Level and Schedule Line Level
    The schedule line must be due for shipping on the specified selection date.
    A schedule line becomes due for shipping as soon as the material availability date or the transportation
    scheduling date is reached.
    The schedule line cannot be blocked for delivery.
    The delivery quantity must be greater than one.
    The items in the order must be fully processed.
    If they are incomplete, you must first edit the incompleteness log in the order. You will find
    information on the incompleteness log in the R/3 SD online documentation on sales.
    The product status of the material must permit delivery.
    For example, the product status for new products which have not been released for delivery does not
    allow them to be included in a delivery.
    Sufficient quantity of the material must be available.
    If you create a delivery, would this automatically update the sales order?
    14
    SD SAMPLE CERTIFIED QUESTION
    Yes. The delivery status of the entire order results from the delivery status of the items. Until all items
    in the order have been fully delivered, the order has the status "Partially delivered". The entire
    document acquires the status of fully delivered once all the items have been fully delivered.
    Name the different ways of creating deliveries.
    Partial Deliveries, Complete Deliveries, Deliveries without reference, Grouped Deliveries.
    How does the system determine the shipping point and the route in the sales order?
    A shipping point can be determined for each order item. How the shipping point is determined depends
    on three factors:
    The shipping conditions from the customer master record (Shipping screen). A condition might be that
    the goods are to be delivered to the customer as soon as possible.
    The loading group from the material master record (Sales/Plant Data screen).You could, for example,
    specify a loading group that defines that the goods must always be loaded with a crane or a fork lift.
    The delivering plant. This plant is determined per order item either from the customer master record
    or from the material master record. However, you can also enter it manually for each order item. You
    will find detailed information on determining the delivering plant in the sales order in the R/3 SD online
    documentation on sales.
    Can you change the shipping point determined in the sales order manually?
    Yes.
    If you have several shipping points in a sales order at item level. What would that have on
    the delivery?
    Each item will individual deliveries.
    Why would you carry out route determination in the delivery again?
    To reconfirm the weight of the item.
    At which different levels can you specify pick/pack and loading time?
    Shipping point determination level : loading time.
    Route determination level : pick/pack time.
    Where do you specify the departure zone and the arrival zone for route determination?
    Shipping point, Ship*to party.
    How can the route influence the material availability date?
    Transit time & Transportation lead time.
    Why would you carry out availability check in the delivery?
    The availability check is calculated using planned inward and outward movements of goods. Therefore
    the delivery situation might have changed in the meantime due to unforeseen circumstances, such as
    lost output. The availability check in the delivery takes any such changes into account.
    Where would you store partial/complete shipment agreements and over/under delivery
    tolerances?
    Customer Master and Customer Material Information.
    Explain the effects of printing out the picking list.
    Updates the picking quantity in the delivery.
    How does the system automatically determine the picking storage location in the delivery?
    Storage Condition.
    Shipping Point.
    Plant.
    What is a transfer order and for what would you use it?
    Document used to support every stock movement in the warehouse.
    It contains all the important movement data, such as the material to be transferred, the quantity to be
    transferred, the storage bins involved, and so on
    Define a shipping unit?
    15
    SD SAMPLE CERTIFIED QUESTION
    Combination of materials which are packed together in a shipping material at a particular time.
    Shipping units contain items which in turn are made up of shipping units or delivery items.
    What effects does goods issue have?
    When the goods have left your plant, the business transaction is regarded as completed from the point
    of view of shipping. When goods are issued, the following functions take place in the system:
    The material stock is reduced by the goods issue quantity and the corresponding value changes take
    place in accounting. This ensures that the quantity and value flows are parallel.
    Material requirements for the delivery are reduced
    The delivery status is updated
    If you bill after goods issue, the delivery enters the billing work list
    How can you delete a good issue?
    You cannot cancel a goods issue posting in isolation. You are also unable to change goods issue
    quantities. If you make a mistake when processing a delivery, or if the goods are damaged leaving
    your plant and cannot be delivered, you must cancel the entire business transaction.
    Procedure
    After you have invoiced the delivery, for which the incorrect goods issue posting was carried
    out, proceed as follows:
    1. Enter a returns order (order type RE) for the customer and the material involved.
    2. Create a returns delivery for the returns order. The system proposes the delivery type. The
    delivery quantities in the returns delivery must correspond to the goods issue quantities in the
    incorrect goods issue document.
    3. Post "goods issue" for the returns delivery. The system automatically recognizes the returns
    delivery as goods receipt and clears the original goods issue posting by carrying out reverse
    posting.
    4. Invoice the business transaction with a returns credit memo. The system proposes billing
    type. The original billing document for the incorrect goods issue document is cleared by this
    credit memo.
    Is it possible to work without specifying a pick/pack or loading time for a shipping point?
    Yes.
    When do you initiate packing activity*before or after goods issue? What is the material type
    for shipping material?
    Before goods issue . VERP.
    When you post goods issue after packing, which two documents do you create?
    Picking List, Invoice.
    Can the delivery quantity and the picking quantity in the delivery document be *different?
    Yes.
    PRICING
    Could you explain what condition technique in SAP is?
    Hierarchy of elements defining a data combination which leads to certain actions.
    In pricing the condition technique refers to the method by which the system determines prices from
    information stored in condition records. In Sales and Distribution, the various elements used in the
    condition technique are set up and controlled in Customizing. During sales order processing, the
    system uses the condition technique to determine a variety of important pricing information.
    Name three areas/processes which use condition technique in SD?
    Material determination, Output determination, Account determination.
    16
    SD SAMPLE CERTIFIED QUESTION
    What are the four basic elements of condition technique?
    Condition Types, Condition Tables, Access Sequences, Pricing Procedures.
    Please explain graphically the relationship between the four basic elements in condition techniques?
    Procedures à Condition Types à Access Sequence à Condition Tables à Condition Records.
    Explain what a pricing procedure is?
    The primary job of a pricing procedure is to define a group of condition types in a particular sequence.
    The pricing procedure also determines:
    Which sub*totals appear during pricing
    To what extent pricing can be influenced manually
    Which method the system uses to calculate percentage discounts and surcharges
    which requirements for a particular condition type must be fulfilled before the system takes the
    condition into account.
    Explain what a condition table and an access sequence is and the relationship between
    them?
    A condition table defines the combination of fields (the key) that identifies an individual condition
    record. A condition record is how the system stores the specific condition data that you enter in the
    system as condition records. For example, when you enter the price for a product or a special discount
    for a good customer, you create individual condition records.
    An access sequence is a search strategy that the system uses to find valid data for a particular
    condition type. It determines the sequence in which the system searches for data. The access
    sequence consists of one or more accesses. The sequence of the accesses establishes which condition
    records have priority over others. The accesses tell the system where to look first, second, and so on,
    until it finds a valid condition record. You specify an access sequence for each condition type for which
    you create condition records.
    What is a condition type? What are the two main groups of condition types?
    A condition type is a representation in the system of some aspect of your daily pricing activities. For
    example, you can define a different condition type for each kind of price, discount, or surcharge that
    occurs in your business transactions.
    Fixed Amount & Percentage.
    Is SD the only module that uses condition technique?
    No.
    What is a condition supplement and why would you use it?
    A condition supplement is a supplement for a particular condition type. For example, you can include a
    supplement every time you apply a material price. The supplement can contain various discounts.
    During pricing, the system automatically applies the discounts defined in the supplement every time it
    accesses a material price. You define for which condition types you want to use condition supplements
    in Customizing for Sales.
    Which partner function is relevant when it comes to tax calculation in the sales order?
    Ship*to party.
    Name at least three different condition types in pricing?
    Price, Discounts, Freight. PROO, K007, KF00.
    You can create scales for prices and discounts. Name the four possible scale basis in R/3.
    Value, Quantity, Gross weight, Net weight, Volume.
    Where would you specify that a condition type is a discount or a surcharge?
    In Condition Type Details Screen.
    If somebody adds price elements manually in the sales order or if somebody changes a
    discount the system determined automatically, do you have a possibility to see that in the
    sales order?
    Yes.
    You want to list all condition records for a certain material or a certain sales organization.
    How would you do that?
    17
    SD SAMPLE CERTIFIED QUESTION
    By creating Pricing Reports.
    Does the pricing procedure apply for the pricing data at item level or for the pricing data at
    header level?
    Both.
    When you create a header condition manually in the sales order the system can copy the values in
    different ways to the items. Where would you specify how the system should process?
    Condition Type.
    Which data do you have to maintain in SD so that the system can determine the sales taxes
    in the sales order automatically?
    Tax rate with or without Jurisdiction.
    What does the condition exclusion indicator do for you?
    The system can exclude conditions so that they are not taken into account during pricing in sales
    documents.
    Can you explain what a statistical condition is? Give an example for a statistical condition?
    VPRS.
    For what do you use customer hierarchies?
    Pricing , Rebate.
    Can you track cumulative values in R/3? If yes, it could be based on what?
    Yes. Maximum Value, Maximum Orders, Maximum Quantity.
    If you want to make sure that conditions records apply for a certain time period only what
    would you have to do?
    Validity Period to be specified in condition record.
    What is a group condition?
    Condition which can be used to determine a scale value based on more than one item in a document.
    The system groups the items using either the condition key for the appropriate condition record or a
    separately defined condition key.
    Name the influencing factors for pricing procedure determination during sales order entry?
    Customer, Sales Document Type and Sales Area.
    Can you copy condition records? If yes, are there any restrictions?
    Yes. Field specific.
    If you create a new condition type*do you also have to create a new condition table and a
    new access sequence?
    Yes.
    Where can you specify that a condition is mandatory?
    In Pricing Procedure.
    Tax jurisdiction processing is a close link between which two modules?
    FI & SD.
    Do you have to create a condition record for taxes in the SD application?
    Yes.
    BILLING
    Name several billing types?
    F1 : Order related Invoice F2 : Delivery related invoice.
    F5 : Proforma Invoice for Sales Order F8 : Proforma Invoice for Delivery.
    Can you delete an invoice?
    No. You can cancel it and create cancellation document.
    18
    SD SAMPLE CERTIFIED QUESTION
    When you create an invoice in SD, how do you post it to FI?
    Select Billing document à Release To Accounting.
    The system displays a message that the accounting document has been saved. If the billing document
    contains an error, the reason for not forwarding the document is displayed. If the release was
    successful, the posting status in the billing document is set to C (accounting document has been
    created). You find the posting status by selecting Header à Details in the billing document.
    When you create an invoice can you carry out pricing again?
    Yes.
    From which documents can you create a proforma invoice?
    Based on sales order or delivery.
    Do you transfer a proforma invoice to FI ? If yes, how? If no, how do you customize the
    system in a way that the proforma invoice is not transferred to FI?
    No. Billing status not assigned to proforma invoice. Posting bock in the billing document.
    When you create a credit memo request do you always have to refer to a sales order or any
    other previous document?
    Only sales order.
    In R/3 how can you make sure that invoices for a customer are always created at a specific
    date?
    Billing Schedule.
    Can you combine deliveries into one invoice? When would you do that?
    Yes. If the header data and header partners for specified delivery or sales order are identical and if
    requirements for splitting do not apply.
    Can you combine orders into one invoice?
    Yes.
    Can you split deliveries into several invoices? When would you do that?
    Yes . If the data from the related reference documents differs in the header fields of the billing
    document. The system will automatically split the invoice.
    For what do you use the billing due list? What previous step in the process is necessary that
    a delivery appears in the billing due list?
    Selection criteria u2013 sold*to party, billing date or receiving partner.
    a) separate invoice for each delivery
    b) split one sales order for delivery into several invoices.
    c) combine several sales orders for delivery into one invoice.
    Name the five possible influencing factors for account determination for invoices?
    Chart of accounts of the company code
    Sales organization
    Account assignment group of the customer (from the customer master record, Billing screen, Account
    group field)
    Account assignment group of the material (from the material master record, Sales 2 screen, Account
    assignment group field)
    Account key (from the pricing procedure)
    Can one business area be valid for several company codes?
    Yes.

  • Jabber for Mac - End User unable to Cut & Paste Images in IM

    Full discloure: I am an END USER, not an IT admin or anything like that. Not sure if this is the proper forum to ask this question but figured it was worth a shot...
    Running OSX 10.9.1 and Jabber 9.2.1.
    I am unable to copy-and-paste images into IM conversations with co-workers.
    My "cachedPresenceConfigStore.xml" file shows:
    "<im_cutandpaste_enabled>TRUE</im_cutandpaste_enabled>"
    and
    "<screen_capture_enabled>TRUE</screen_capture_enabled>"
    ...yet these functions seem to be missing from the IM client. As far as I know our organization's service-side policy allows for sending images over IM (confirmed this using the jabber client on a windows machine).
    Am I just "doing it wrong" somehow? Is there some special method I need to use to be able to paste images into an IM conversation?
    Any help or direction is appreciated.
    Thank you,
    Jason

    It appears they disabled it server-side as the button (a paperclip) normaly appears to the right of the emoticon button. While the jabber-config.xml file can block specific file extensions, it cannot disable the feature entirely. This is done within the Service Parameters of the server, which only an admin can see.
    ProcedureStep 1 Choose Cisco Unified CM IM and Presence Administration > System > Service Parameters.Step 2 From the Server menu, choose an IM and Presence node .Step 3 In the Service Parameter Configuration window, choose Cisco XCP Router as the service.Step 4 From the Enable file transfer drop-down list, click On or Off.Step 5 Click Save.Step 6 Restart the Cisco XCP Router Service on every node in the cluster. For more information, see Restart CiscoXCP Router service, on page 43.
    http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/im_presence/deployment/9_1_1/CUP0_BK_D5B4C107_00_deployment-guide-for-imp-91.html
    Please remember to rate helpful responses and identify helpful or correct answers.

  • How can I make a top layer "transparent" to the end-user?

    Hi guys,
    Got a quick question.
    I'm working on a custom card builder and was wondering if there was any way I could keep an uploaded image editable to the end user. The end-user will be able to choose what template they'd like to frame the image with. The problem is, even with transparency that chosen frame acts as a layer, and once the uploaded image has been placed onto the staging area, the end-user loosing the ability to edit/scale/skew that image. I'd like them to be able to still do that even with the template above their image.
    Can anybody think of a solution to this? Any and all advice is greatly appreciated.

    You'd literally need to chop each frame up. To keep things reasonable to update you can use Photoshop to slice the graphics, saving them to external PNGs to import in. If a frame has 4 edges, you cut out the 4 sides, import into Flash and reassemble them inside a single Sprite or MovieClip. Any area inside that sprite that has no actual objects will be true transparency and won't invoke a click action.
    Keep in mind, hitboxes are rectangular. If you have an oval frame where the edges require you to create bitmaps with transparency on their edges, that will be clickable. If you don't immediately understand what I mean by that just draw a circle in flash, convert to clip. Now draw your cursor around what you consider the 'top' portion of that frame and notice how much of the inner fill you also capture at the same time. That will all be clickable. So the user may "see" their picture behind the frame but when they click they accidentally get the frame instead.
    Picture worth a thousand words (random net image):
    If you cut this oval frame into 4 pieces (this being the top obviously), the transparent area you see in the frame will need to be part of the hitarea for the frame. That can be just as confusing to customers in this situation. If most of your frames have little to no transparency (very squared up) then it won't be a problem. Although just like the problem you're having now, any bitmap transparency WILL be clickable even if you cut the sides up. The center where there is no bitmap can be clicked through to mess with the picture behind the frame.
    This sort of makes the transparency detection a bit more desirable.

  • Push Notifications to end users and Conditional Success Screen Name ?

    Hi,
    Scenario: PO Approval
    Description: I am developing a PO approval application with 3 levels of approval. The HWC application is based on the push notification ( DCN with payload ). When a PO ( Purchase Order ) is created/modified the end user will get the notification. Once the first 2 levels of approval is done from the mobile devices the notification should reach the 3rd level for approval. And Conditional Based Users only View there Profiles, If an User1 Approved PO Approval then only User2 Will get Push Notification but  for User3 it will not Visible, Oncethe User2 Approved then Only User3 will get Push Notifications and these 3 Profiles have to be log in Based on Condition Name & Conditional Success Screen Name.
    Question: How to set to which user the notification should reach. In the "to" field of JSON when I am providing "supAdmin" means the notification will reach all the devices who has the application. Once a PO is created the notification should reach only to user in the first level. Once he approves the PO, then only it should reach to the user in the 2nd level. And finally 3rd level.
    Here Conditional Name is the best way to Log In or is there any other way to show the User based Log in Details, Because Here I am showing a List of Items Based On Log In,  and Based On Log In user Has to view there List of Products and Status.
    How to manage this situation.
    Midhun VP can you please help me on this.
    Thanks,
    Vamsi K

    Yes, DNS is is fundamental for networks, even for Windows networks. The DNS is working well for the existing Windows network and there are no problems in distributing certificates etc.
    There are more than 150 users and 180 devices on the network without DNS problems.
    I don't know how to discover a DNS problem... Windows works well.
    DNS resolves fine... dig does it for "a" records and "ptr" records. nslookup resolves, too.
    When the problem is a faulty DNS, why does the usage of users/devices from OD work with Profile Manager?
    Renaming and/or migrating the ActiveDirectory is not possible. First, I want to be sure that there is a faulty DNS.
    The .local TLD is not optimal for Bonjour/mDNS but I can't believe that there is no workaround

  • Is there a way for end users to give their manager access to change their Out of Office, without an admin involved?

    Our end users need to be able to give their managers access to enable their out of office. 
    question 1.  Can this be done without giving them full access?
    question 2.  If they need full access, can the end user themselves give this access? (I've tried giving another user "owner" rights, but the user still can't seem to open my calendar from OWA to adjust my out of office)
    question 3.  Can this be done without an Sys Admin being involved?

    You can create a RBAC role for each manager scoped to each of their employees that lets them run the Set-MailboxAutoReplyConfiguration cmdlet on the exchange server. Otherwise they will need full access to the users mailbox which an admin would have
    to grant, the end user can not grant this permission. Then they can open the other users mailbox in OWA and set the OOF
    DJ Grijalva | MCITP: EMA 2007/2010 SPA 2010 | www.persistentcerebro.com

  • Help! ADF default behavior rejected by end users...

    Hi,
    We have built an ADF 11g application during the past months. Last week we had our first user acceptance test with a small group of users. The users were very satisfied about the nice looks of the screens. But they had quite a lot of issues with the default behavior of ADF. I'll provide a list of the most important issues below. I hope more people here at OTN have experienced these issues and perhaps have some workarounds. And perhaps Oracle can use lists like this to improve the next version of ADF...
    <ol><li>Multi record edit<br>We have a lot of multi record edit screens. These are all editable tables. Those tables have the following problems:
    <ol type="a"><li>Whenever a partial refresh occurs, the whole table gets reloaded. This takes some time, which is uncomfortable. But the main problem here is that the table does not preserve the scroll bar position. The situation can be improved a little bit by setting the <tt>displayRow</tt> attribute to <tt>"selected"</tt> on the table. This will cause the table to show the selected record at the top of the view port after a refresh. But this still confuses the end users. In their experience the records are randomly jumping around.</li>
    <li>Records are not always inserted at the bottom. (In fact, they are inserted above the selected record.) End users simply expect records to be inserted at the bottom of the table, no matter what. And I can't disagree with them. Isn't there a setting to achieve this in ADF?</li>
    <li>Whenever the user navigates to another record in the editable table, all validation rules on the record he navigates from are fired. That means he cannot leave a required field empty to fill it later. The end users say this is very annoying. We would like to delay all validation until the user presses the Commit button. But as far as I know this is not possible, is it?</li>
    <li>The selected record position is not preserved on a full refresh. Our Commit button forces a full refresh of the page. This sounds like a sensible choice to me. However, users tend to click on Commit quite often. But after a full refresh of the page, the currently selected record in a record set is always reset to the first record in the set. In a large data table, this annoys the users very much. Isn't it possible to preserve the selected record over a full refresh?</ol>
    <li>Annoying validation errors<br>Many end users are annoyed by the somewhat "persistent" validation error messages. In a larger form or an editable table, users sometimes want to ignore an error and first enter other data, before correcting the error. This is hardly possible, because ADF sets the input focus to fields with errors and keeps popping up windows with a list of fields that have errors. We would like to make the validation less "aggressive". It is okay to give a field a red border if it contains an error. But leave the input focus where it is. And don't show any popup until the user presses the Commit button. And even then show the popup window only once.</li>
    <li>ADF BC caching and business rules in the database<br>We have some business rules in our database that automatically fill some fields with default values. We have e.g. a master-details relation, where a value in the master record is calculated based on the values of the detail records. We have set the calculated field in the master record to "refresh after update" and "refresh after insert". Sometimes the value of the field gets refreshed, but sometimes not. Users know that the field should be calculated by "the system", and are asking if they did something wrong if it doesn't. I know we could do the calculation in ADF, but our policy is to have all business rules in the database and to not repeat ourselves (DRY). Is there another way to guarantee that the calculated value in the master record gets updated after an update or insert of one or more detail records?</li>
    <li>Partial refresh loses data<br>If a field causes a partial submit to occur, fields in the same record that were not (partial) submitted before lose their data. This forces us to enable partial submit on all fields. But that causes a delay after moving the focus to the next field and validations to be fired too early.</li>
    </ol>
    I've numbered the items above, please use these number as a reference if you're posting an answer to a specific question.
    Please let me know any solution, even if it is only a partial solution. We've a nasty situation now. Our application is (nearly) finished, but it is blocked for production by the users because of the behavior of the ADF framework, on which we have very little influence. We can't blame the users for that, most of their criticism is fully justified. So we have to come up with a good solution for these issues before we can go to production. So any help would be highly appreciated!
    Best regards,
    Bart Kummel
    PS.
    We're using JDeveloper/ADF 11.1.1.1.0, we deploy to a WebLogic 10.3.1 server and we have an Oracle 10g database. We're using the full ADF stack: ADF Business Components, ADF Bindings and ADF Faces.

    Hi Bart,
    I can answer for few of your questions.
    Bart Kummel wrote:
    Hi,
    We have built an ADF 11g application during the past months. Last week we had our first user acceptance test with a small group of users. The users were very satisfied about the nice looks of the screens. But they had quite a lot of issues with the default behavior of ADF. I'll provide a list of the most important issues below. I hope more people here at OTN have experienced these issues and perhaps have some workarounds. And perhaps Oracle can use lists like this to improve the next version of ADF...
    <ol><li>Multi record edit<br>We have a lot of multi record edit screens. These are all editable tables. Those tables have the following problems:
    <ol type="a"><li>Whenever a partial refresh occurs, the whole table gets reloaded. This takes some time, which is uncomfortable. But the main problem here is that the table does not preserve the scroll bar position. The situation can be improved a little bit by setting the <tt>displayRow</tt> attribute to <tt>"selected"</tt> on the table. This will cause the table to show the selected record at the top of the view port after a refresh. But this still confuses the end users. In their experience the records are randomly jumping around.</li>You can set the fetchSize in the iterator to a minimum value (Say if you are displaying 20 records in the table at a time, you can set the fetchSize to 20, so that, it will fetch only 20 records at a time, and the remaining records on demand basis, i.e they will be fetched when you scroll in the table).
    <li>Records are not always inserted at the bottom. (In fact, they are inserted above the selected record.) End users simply expect records to be inserted at the bottom of the table, no matter what. And I can't disagree with them. Isn't there a setting to achieve this in ADF?</li>I suppose you are using the default createInsert operation. You can write your own method instead of the default createInsert, which would have something like
    public void customCreateInsert(){
    vo.last();
    vo.createInsert();
    }You can expose this method as method action and use it in place of default CreateInsert.
    <li>Whenever the user navigates to another record in the editable table, all validation rules on the record he navigates from are fired. That means he cannot leave a required field empty to fill it later. The end users say this is very annoying. We would like to delay all validation until the user presses the Commit button. But as far as I know this is not possible, is it?</li>You can set the immediate property to true for the column for which you want to skip the validation. However, the validation will fire when you submit / commit the changes (which is expected).
    <li>The selected record position is not preserved on a full refresh. Our Commit button forces a full refresh of the page. This sounds like a sensible choice to me. However, users tend to click on Commit quite often. But after a full refresh of the page, the currently selected record in a record set is always reset to the first record in the set. In a large data table, this annoys the users very much. Isn't it possible to preserve the selected record over a full refresh?</ol>Again, you can have a custom method, which would get the current row, commit the transaction and do a setCurrentRowWithKey to point to the last selected record after commit.
    <li>Annoying validation errors<br>Many end users are annoyed by the somewhat "persistent" validation error messages. In a larger form or an editable table, users sometimes want to ignore an error and first enter other data, before correcting the error. This is hardly possible, because ADF sets the input focus to fields with errors and keeps popping up windows with a list of fields that have errors. We would like to make the validation less "aggressive". It is okay to give a field a red border if it contains an error. But leave the input focus where it is. And don't show any popup until the user presses the Commit button. And even then show the popup window only once.</li>You can add a af:messages tag in the top and set globalOnly to true. Also, set the immediate property for the items to skip the validation when they tab out.
    <li>ADF BC caching and business rules in the database<br>We have some business rules in our database that automatically fill some fields with default values. We have e.g. a master-details relation, where a value in the master record is calculated based on the values of the detail records. We have set the calculated field in the master record to "refresh after update" and "refresh after insert". Sometimes the value of the field gets refreshed, but sometimes not. Users know that the field should be calculated by "the system", and are asking if they did something wrong if it doesn't. I know we could do the calculation in ADF, but our policy is to have all business rules in the database and to not repeat ourselves (DRY). Is there another way to guarantee that the calculated value in the master record gets updated after an update or insert of one or more detail records?</li>We need some more information. Do you see any "pattern" on which this things occur?
    -Arun

  • Is there a way to prevent an end-user from changing their own password?

    All you guru's out there, I need your help. Is there a way to prevent an end-user from changing their own password? Is there a function or procedure I can create or what?

    In this case, you do not want someone (whoever they are DBA etc) to connect as that
    particuler user to change the password.Yes, but I wouldn't expect the users to[i] know that password. The connnect would be handled automatically, behind the scenes.
    The clear implication of the OP's question and response was that users would not be allowed to change their own passwords. I'm guessing this is in response to a policy that says users mustn't have simple passwords like 123abc or mom. In such a scenario a better approach would be to apply regexp to a user's password to ensure it contains a mix of letters, numbers, punctuation, etc to achieve the desired level of complexity.
    So questions, should not be regarded as daft Agreed, but the same is unfortunately not always true of business decisions. As the OP has told us not to ask we cannot know why they want to do this. Personally, I think a user's individual password should always be their responsibility; anything else strikes me as insecure. YMMV.
    Cheers, APC

  • Activating a Windows 7 installation (for an end user) as a MS Registered Refurbisher.

    I have applied to join the MRR program and have passed the test and am awaiting approval.
    I was reading in the MRR manual that MS prefers that a refurbished PC is set up with sysprep so that the end user has to accept the license agreements and activate before using Windows.
    However, the manual went on to say that the Refurbisher can choose to activate windows as a courtesy for his customers as long as he configures the PC to display the license agreements when the end user uses the PC for the first time.
    This is probably a stupid question, but how is this achieved? Can Sysprep be somehow set to retain the activation information?
    Or is this achieved using one of the tools on the OEM Preinstallation Disk or with the RPK tools described in the MRR manual?
    Thank you for your patience with me :)

    Hi,
    Regarding to sysprep,  the activation information will be removed or I mean it doesn't work (even the reference PC is activated) when you deploy the image to other computers.
    This is the exact sentence from TechNet website
    You cannot make an image of an activated Windows installation and duplicate that image to another computer. If you do, Windows fails to recognize the activation and forces the end user to reactivate the installation manually.
    http://technet.microsoft.com/en-us/library/cc766514(v=ws.10).aspx
    Add:
    For a Refurbished PC, the PC has two labels; either the original Certificate of Authenticity (COA) label the PC manufacturer installed or the Genuine Microsoft Label AND a COA from the PC refurbisher. for manually activation, the end user can only use
    COA from the PC refurbisher.
    Yolanda Zhu
    TechNet Community Support

  • End User Unlock and Password Reset in GRC AC 10.0

    Hi Dears,
    I have an issue related to End User Unlock and Password Reset.
    We maintained Data Source as SU01 in SPRO, So that User can able to access GRC Application through End User Login with ECC System login
    Details for raise a request.
    If user is locked or forget ECC system password, then user not able to access GRC Application through End User Login with ECC System login Details for Unlock or reset Password.
    In this situation, how user can unlock or reset the Password for ECC System.
    Could you please provide the solution to resolve the Issue.
    Note:- No LDAP or Acitive Directory.
    System Details :- GRC AC 10.0 , SP12.
    Regards,
    Karnatak.

    Hi Rupesh
    That was my warning on the post I linked you to
    Quite a few PSS solutions have this as a setup (even SCN). The key thing you are reliant on is that the email account must be restricted to only the user to receive the password/link as well as appropriate Challenge Response Questions defined as part of their registration.
    But yes, they can technically enter any User id to request the password and if they know the answers to the questions then they will get the password issue.
    Your alternatively is to introduce another system (i.e. AD which you ruled out) or see if there is a way to introduce a second factor authentication (I don't believe this is delivered with GRC).
    Regards
    Colleen

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