Aperture is requesting a serial number, then won't take it.

All of sudden the application is requesting a serial number, when I type it in, I get a dialogue box indicating it is not valid. Any clue on what's happening?
This has just started after having my MacBook in for repair.

Look at this Troubleshooting Professional Application Serial Numbers
If that doesn't help go to /Library/Application Support/ProApps and look for a ProAppsSystemID file. Drag that to the desktop, restart Aperture and enter the serial number.
Post back if either of those two don't fix the problem.

Similar Messages

  • Aperture 3 accepts my serial number, but won't save it between launches

    I have had Aperture 3 running just fine for months, and yesterday I had my logic board replaced under AppleCare for an unrelated problem. Now, when I launch Aperture, it asks me for my name and serial number. When I enter the info, it accepts it just fine, and Aperture finishes launching and all seems well. BUT, when I quit and relaunch it, it prompts me again for the same information. The default values for first name and last name are LegFName and LegLName, which I thought was odd.
    What can I do to get Aperture to remember my serial number and user information between launches?
    I am running the latest of everything, as I always accept updates whenever they are available. Thanks in advance for any advice.

    Okay, one important clarification from my last post. I said that I tried removing the file: /Library/Application Support/ProApps/ProAppsSystemID, but that's not quite right. From the same directory, I removed a file called "Aperture System ID" and that was not helpful, but apparently I had not tried removing the ProAppsSystemID file. I noticed that right after my last post, and when I removed the ProAppsSystemID file and relaunched Aperture, it came right up and worked perfectly. I checked the About... box, and all the correct information was displayed there. So, the problem was the ProAppsSystemID file, and the solution was to throw it out. I'm not sure what that file is for, or how it got there, but apparently Aperture is perfectly happy to run without it, so I'm happy too.

  • How can i start aperture without retyping the serial number?

    how can i start aperture without retyping the serial number?

    Quit Aperture.
    Go to your Macintosh HD and open the folder "Library", then "Application Support", then "ProApps".
    Remove the File "ProAppsSystemID" to the Desktop, if it exist and restart Aperture.
    Reenter your serial number, hopefully for the last time.

  • Request for Serial Number when licensing CS6 package with CC

    We're setting up our first batch of CC subscriptions for some new staff and to cater for some upgrades from CS5. However, we need to remain with CS6 likely for the rest of this year to maintain a consistent art pipeline.
    If In understand correctly, I can use CCP to create and deploy only CC packages, while I need to use AAMEE to create the CS6 packages. Following: http://www.adobe.com/go/aamee_deploymentguide I created an unserialised, trial mode Flash Professional package and deployed this on a test system. At the same time, I invited a test user to our CC for Team subscription (under the VIP program) and assigned a live Flash Professional subscription to him.
    The package deployed successfully (although it took an incredibly long time) and when started < i clicked the 'License this software' button. The user sioged in successfully with his newly created Adobe ID and was then asked for a serial number.  Since this is a CC subscription, I don't have a serial number to give him. I had assumed that the adobe ID was now associated with the license and the serial number would not be required.
    How do I get past this stage when deploying this package to users? Is there some undocumented option or modification I need to make to the package?

    Just to clarify this for anyone else that's reading:
    The client-side AME is installed automatically with CS6 applications. It is this component that is failing to validate my CC subscription, causing the application to fall back to requesting a serial number.
    After a telephone call with Abhijit, we discovered that installing the standalone CC desktop application, either before or after the CS6 package, allowed the subscription to be validated and the software activated. It seems like there's a significant bug there, or at least a lack of consideration for the possibility that clients might not have CCD installed. The workaround is just about satisfactory for my environment, but I think this could still cause trouble in some larger or educational setups.
    A useful tip: The CCD installer downloadable here: https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/CreativeCloudSet-Up.exe supports the same command line switches as msiexec, so although it's not readily deployable as an MSI, it does allow for unattended installation.

  • What happens if you never realised you needed your serial number, then your ipod was stolen and you need it...where can if find it without using my ipod

    what happens if you never realised you needed your serial number, then your ipod was stolen and you need it...where can if find it without using my ipod
    please help me!!
    thanks

    See:
    iPod: How to find the serial number
    And this previous discussion:
    iPod touch Serial number help?: Apple Support Communities

  • To request my serial number for Adobe After Effects to upgrade to 64bit system

    I have AE cs6 and I need to upgrade to 64bit system.
    How and where to request my serial number for Adobe After Effects to upgrade to a compatible 64-bit operating system? (because no customer service answered me)

    I don't understand your problem.
    After Effects CS6 runs on 64 bit systems.  You use the same serial number you use on a 32 bit system.
    If you want to upgrade to the CC subscription version, you can do so on the Adobe website.
    What do you mean that no customer service answered you?  Did you speak to Adobe Support?  What did they say?

  • I am trying to install Lightroom 5 with a software download card. I get as far as entering the redemption code, receiving the serial number, then when I click download, nothing happens...

    I am trying to install Lightroom 5 with a software download card. I get as far as entering the redemption code, receiving the serial number, then when I click download, nothing happens... Now what?

    Adobe - Lightroom : For Windows
    Adobe - Lightroom : For Macintosh
    Mylenium

  • My CC apps are not validating and Lightroom upgrade is requesting a serial number which is claiming to be invalid

    I updated bith Photoshop CC and Lightroom 5 yesterday and now they both do not work. Photoshop has been asking for activation  for the last month and I have no connectivity issues on my laptop. Also Lightroom is requesting a serial number which when entered from my Adobe account claims to be unable to validate. This is not good enough as I use both applications for work and soon will not be able to usea service I am paying for. Is there a solution? Has anyone else encountered these problems after upgrade?

    Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
    or
    http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html
    OR
    Online Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • After the last update of OX Aperture ask for a serial number. But i haven´t a serial number! what should i Do? Please help me!

    After the last update of OX Aperture ask for a serial number. But i haven´t a serial number! what should i Do? Please help me!

    If you bought it the Mac App Store it shouldn't be asking for a serial number.
    If you bought from the Apple Site with your web browser disregard these instructions.
    What I would try:
    Move Aperture (the application) from the Applications folder to the Desktop.
    Log into the MAS using the same Apple ID you used to originally purchase Aperture.
    Do a fresh download and install
    If Aperture works now trash the version you moved to the Desktop.
    If not post back

  • Because my muse adobe account, request a serial number?

    because my muse adobe account, request a serial number?

    Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link

  • TS2518 Aperture requests my serial number each time I open it

    I recently upgraded my MacBook Pro and OS - it's now 10.7.5 - and my version of Aperture seems to be the latest version - 3.4.4  Now, every time I load Aperture, it demands my serial no., name, etc.  Is there a fix?  From skimming the Apple site, it seems that version 3.4.3 was supposed to correct this problem.
    Thanks you.

    Stanley,
    just to be sure  - you looked in the System Library directly on your MacintoshHD and not in the Library in your Home folder?   And the ProApp System ID is missing?
    Sometimes Aperture writes this file to a temporary directory, when it cannot write to the Library. If the above does not work, look at the temporary directory /tmp
    Use the Finder's "Go" menu
      Go > Got to folder    and  enter /tmp into the textfield. If you see the file there, move it to its proper location in /Library/Application Support/ProApps
    Regards
    Léonie

  • I downloaded Aperture 3 for a 30 day trial and they request a serial number.  None provided

    Downloaded 30 day trial but no serial number was supplied, and it is required to complete download to applications.

    The serial number is emailed to you usually before the download is completed. Make sure the email didn't wind up being eaten by your  spam filter.
    Over the past few months there have been numerous reported delays in getting the serial number. The only recourse seems to be to try again and hope for the best.

  • Aperture asks for original serial number after migration to new MAC

    After migrating my software and files from my iMac to a new Mac Mini. Aperture asks for serial number first time I wanted to use it. Will not accept the serial number from either my first, Aperture 2 version of my Aperture 3 upgrade. I believe I never had version 1 - can't find amongst my software collection. Website support doesn't seem to allow me to display the software dtails I have registered with Apple over the years. How can I get this information?

    Try Troubleshooting Professional Application Serial Numbers and if that doesn't help see Pro Application Replacement Serial Numbers
    Apple support has been pretty good in the past suplying new serial numbers with the bare minimun of documentation.
    good luck
    Message was edited by: Frank Caggiano - reading your post it is not clear but if this version of 3 is an upgrade from 2 you will need both serial numbers. First enter the serial number from version 2 then the number from 3
    regards

  • Machine suddenly asks for Final Cut serial number and won't recognise it -

    I apologise that I havent posted for almost two years, and praise Shane Ross and the others who give their time so generously. Please could anyone help me? On my MacBook Pro 17" bought just 3 months ago I first installed Final Cut Studio, an upgrade version and it worked sweet on Tiger. I then installed Leopard and upgraded this past weekend to 10.5.2 , dashed out the door in Johannesburg to work in Dubai where client wants edits and DVDs. But when I attempt to open FCP or DVD Studio Pro I get a request for the serial number. It wont recognise the 5.1 original we had before the upgrades, when I get hold of an upgrade number it tells me thats an upgrade put the full one in. I have spent the day calling South African staff and pals there - what a fortune I've spent - and they have given me various serial numbers but no joy. My dealer is trying to get me a Final Cut Studio full pack number ...is it poss that Leopard has caused this, or Time Machine? Has anyone else experineced this issue, I'm pretty desperate and tomorrow if I aint fixed it I will have no choice but to buy another ( third!) copy of Final Cut, the full one in the hope that will enable me to work...
    So grateful for your input
    Pls ignore system info beneath, when I try to upgrade it site crashes...

    Hi Bogiesan
    thanks sincerely for responding. I first got serial numbers from the boxes at my office by calling them as you kindly suggested. It was only when they didnt work that I got my dealer to try full package serial numbers for later versions - the serial number for a full pack at our office, the latest one, was for 5.1, so I got a serial number for first version of studio, and for studio 2. both not working. I see Zak recommends repair permissions, I wil;l try that...I have also for the **** of it taken the macbook pro's battery out while I come down here to hotel business centre to use the net...because I am not with the machine I cant accurately answer your question re versions...but I do know that this past weekend I updated all software over the net...so if I recall the FCP is on 6.0.2 and Quick Time up in the 7.4s? But tghe very latest from Apple...
    Its morning here in Dubai and shortly if nothing solved heading off for the local Apple Center, full of trepidation, cos metyhinks you and Zak probably know more than the guys there...
    P

  • Aperture wants the original serial number and I don't have it!!?!!

    I upgraded to a newer iMac and migrated all my files over to it. When I tried to open Aperture it asks for the serial number (I have 2.1.4). No worries, I input the serial number. Then it says that my serial number is for an upgrade and it wants the original serial number. I bought aperture years ago and have no record of the original serial number. The Apple website says I need all kinds of documentation to get a new serial number, the store that I bought it from is now closed and I now live on the other side of the world from where I bought it. Surely, I don't need to buy a new copy of Aperture? Shouldn't Migration Assistant carry with it the software history? This doesn't seem right to me.
    Please let me know if you can help
    CBeatondubai

    What is or is not "anti-customer", expectations and experiences differ, surely. Nonetheless I have never ever not had a copy of my serial numbers? How about simply adding a SOFTWARE group in your address book and adding what you've got. Takes about 30 seconds per purchased application, and saves you looking for a printed copy next time you need to re-install due to a new machine etc. Simply copy & paste and you're back to reading mails or drinking coffee.
    That being said, I want Aperture 3 with better Geo-Location tagging support etc. for Christmas 2009 ideally... come on Apple

Maybe you are looking for

  • How can I use a song as a ring tone?

    I followed all the instructions that have been posted in this community but it turns out that when my song is changed to .m4r and I delete it from the library and then play it, it doesn´t appear in the tones. I tryed deleting it but then when I go wh

  • Gps maps in E71

    I am trying to use my maps GPS but my phone keeps telling me I'm in Russia when in fact I'm in UAE ( So's the phone ) How do I get it to recognise the place it's living.

  • Converting Blend Mode to Color

    Is there any way to convert an object using a blend mode to the equivalent a color with no blend mode? For example: Currently, I just adjust the color myself, but It seems like there should be a way to automate this. Thanks!

  • Performance problem with Function Group

    Hi All, when we call a FM .. all the function modules which are present in that function group will be copied into the Main memory . so how to solve the performance problems that occur.. Regards, Sravan.

  • Upgrade WLC2106

    I tried to upgrade a brandnew WLC2106 from V4.0.206 to V4.0.217 using the file AIR-WLC2006-K9-4-0-217-0.aes and once the file is downloaded I receive an error that this is not the correct image for the 2106 . On CCO I do not find specific files for 2