Aperture Serial Number Issues

I opened Aperture for the first time in quite a while today & it asked me to enter my serial number, which is curious, because it has worked for me on several occasions prior. I am shooting on location today, so I called my office, had someone read me\text me (like 14 times) the number - every time I enter it Aperture claims it's invalid.
I followed the advice in this thread:
http://discussions.apple.com/thread.jspa?threadID=2001381
And still I can't open Aperture. Any ideas?

Trey Hill wrote:
anyone have an idea about this issue this morning?
Are you sure they were reading you the serial # for Aperture v2? Also, if you upgraded v1 to v2, then it might ask you for your version 1 key as well as your version 2 key.
Another option: If you've got system backups, the serial numbers are encoded and stored in a file called "/Library/Application Support/ProApps/Aperture System ID"
(tip for anyone else reading this, put the serial numbers into a text file and save in your Documents folder. Just in case something ever decides to erase them, or ask for them again.)
I understand that 'illegitimate' serial numbers have been known to be invalidated by ProKit updates, but I'd be surprised if a legitimate one has got nobbled in this way - unless someone leaked yours.

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2 issues - Invalid Serial Number issue & Lightroom 5 Trial vs full version folder hierarchy question

Hello
not sure if I should split these two questions...
1 - Invalid Serial Number issue
I'm helping out a friend with their large photo collection and they bought Lightroom 5 and received the serial number but when we add this to Lightroom it states that it's invalid - I tried leaving it until the following week (I visit them weekly) and it still refusing the number - when I went into their Adobe account and took a look at downloads the option to download the full version is greyed out (or an x - I'm not sat on their computer right now so can't double check) but it wouldn't allow me to do anything so we just had the trial version.
anyone know what the issue is - shall I get them to contact Adobe to get them to take a look - I also had issues trying to find a customer support email address lol. (I seem to faffing with lots of websites/software/companies this week so getting a little frazzled!)
2 - Lightroom 5 Trial vs full version folder hierarchy question
This question is linked to the above i- I am wondering if the folders in Lightroom are different in the trial version vs the fully paid version.
I had set up some greeting card templates and contact sheet layouts for my friend and tried to transfer them to her computer but whilst, LR 'sees' the folders it just doesn't acknowledge the templates - I tried it several ways but I've not had that issue before so will that sort itself when I get the serial number fixed?
Thank you for any help or suggestions - hope you all have a good weekend :-)
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Hi Lenny, the two questions may be related but the trial is actually the same as the full version. I would suggest getting the serial number issue sorted out first. There have been known issues where a paid for product still shows up as a trial.There is not a lot the community can do. You need to contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Lightroom
2. Serial number issues or activating my product
3. Click on the blue button: Still need help? Contact us – then click the button marked “chat now”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away.
Click here to get help now Contact Customer Care

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HI
I am facing serial number issue after doing PGR
i am into STO process . Oce PGI for outbound delivery is created and then MIGO (PGR) will happen at recveing pant
issue is after MIGO (PGR) the serial number status must be in AVLB ..but it is still in EDEL ESTO ...
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I'm getting a prompt for my name and Aperture serial number from installation. I bought Aperture from the App store and have none of the packaging the prompt asks me to check. What's up? After two years of using this application I now can't get at my photos.

If you bought from the Mac App Store, the one you access using the App Store.. app then there is no serial number. The app authorizes with your Apple ID and should never ask for a serial number.
If you bought it from the Apple on-line store which you access via the web browser then you would have been sent a serial number by email when you downloaded Aperture.
If yu have been using the app for two years what circumstanses are causing you to need to be installing it now? Have you had a drive replaced or got a new system? Any information you can supply will make it more likely that someone will be able to help.
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Aperture serial number does not work

I just got a Mac Book Air, my Aperture Serial number does not work. it tells me it is not correct. How can I use my software now?

First how did you purchase Aperture and how did you install it on the Air? As the Air does not have a DVD drive it would help to know how you got the app onto it.
Start with Troubleshooting Professional Application Serial Numbers and see if that helps.
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Dear Friends,
Material Serial Number Issue.
Its better to explain with the example.
Material Number : ABCD with serial number as 123456
There is a reservation for the Material ABCD from work order, now the warehouse person Goods Issues for the reservation ABCD with serial number 06-123456.(he issued wrong serial number)
Correction action - Reverse Goods Issue for serial number 06-123456, now Goods issue for correct number as 123456. But the systems doesnot allows the serial number, error Material ABCD 123456 is already installed. Thenin IQ09 the material ABCD with SNO 123456 is INSTL Status.
Now question.
1. In 1st place how system allows the Goods issue for particular reservation with different serial number?
2. Without issuing the serial number 123456, how the status changed to INSTL???
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Hi,
Ask the workcentre to give that materail with 202 or 262 mvt to you. Now with the new reservation issue the required serial number material to site.
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After re-installing Aperture on a new hard disk (the old one failed), I was asked for Aperture serial number every time I open the software. How can I stop it? (iMac 2009, OSX Mountain Lion 10.8.2, Aperture 3.4.1)

You may have a corrupted "ProAppSystemID" file or Aperture cannot write to the System Library.
To stop Aperture asking for the serial number, first check, if you still have an old file "ProAppSystemID" in your System Library.
Quit Aperture.
Go to your MacintoshHD and open the folder "Library", then "Application Support", then "ProApps".
Remove the File "ProAppsSystemID" to the Desktop, if it exist and restart Aperture.
Reenter your serial number, hopefully for the last time.
Sometimes Aperture writes this file to a temporary directory, when it cannot write to the Library. If the above does not work, look at the temporary directory /tmp
Use the Finder's "Go" menu
Go > Got to folder and enter /tmp into the textfield. If you see the file there, move it to its proper location.
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Can anyone please help...
I have had Aperture V 1.5.3 installed for over a year on my computer, when i updated to mac OS X 10.5.4, Aperture would no longer open. It displayed "you cannot use this version of the application aperture with this version of Mac OS X". To update to Aperture v 1.5.6 (or whatever the new one is), is easy enough... however, my problem lies with my serial number. I do not have the CD casing with the serial number stickers.
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Any success? I have the same issue with a text edit file that looks like this:
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>61-1</key>
<data>
Ur1rPVWNJd9eXafyvygjCyIPZkIyIow/JUb1Hm87kRzNZ37UCi6g==
</data>
<key>fName</key>
<string>.</string>
<key>fOrg</key>
<string> </string>
<key>lName</key>
<string> .</string>
</dict>
</plist>
Otherwise, how do I downgrade back to 10.5.3?
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Serial number issue after Mountain Lion clear install.

Hello.
I have a problem with Aperture 3 (v.3.4), evry time I'm rebooting OSX (Moutain Lion) Aperture is asking again for serial no.
I have Aperture 2 + Aperture 3 upgrade serials no.
After puting them, Aperture is working fine until next restart of OSX.
Already fixed database and removed aplication settings and still the same issue.
Please advise.

You may have a corrupted "ProAppSystemID" file.
To stop Aperture asking for the serial number, check, if you still have an old file "ProAppSystemID" in your System Library.
Quit Aperture.
Go to your MacintoshHD and open the folder "Library", then "Application Support", then "ProApps".
Remove the File "ProAppsSystemID" to the Desktop, if it exist and restart Aperture.
Reenter your serial number, hopefully for the last time.
Sometimes Aperture writes this file to a temporary directory, when it cannot write to the Library. If the above does not work, look at the temporary directory /tmp
Use the Finder's "Go" menu
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Hi Marije,
Welcome to the Forums
As per the query we understood that you are facing issue with touchpad in your Lenovo G50 laptop.
Serial number will be alpha numeric, as you have mentioned it shows only numeric you can make a BIOS default, restart the system and keeps tapping f9 key and select make BIOS default option.
Can you share the snap shot of the BIOS through private message so that we can validate the issue.
Click here to send the private message.
Hope this helps. Do post back if the issue persists.
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Aperture Serial Number

I recently purchased a new Macbook Pro. I used the migration assistant and transferred all data from a Time Machine backup. Everything seems to be working just fine except for Aperture. It wants a serial number. I still have my old computer so I opened Aperture, found the serial number and input it. Aperture says that it needs the original serial number (Aperture 2), not the uprgrade (Aperture 3). This apparently is only found on the original Aperture 2 box. That box is in storage in another state. I spoke to an Aperture specialist at Apple Support. They said there was nothing that they could do, and that I would have to access that box in storage.
THIS IS ABSURD!!! I have all Apple products and programs. I have a cloud membership, everything is purchased and registered. Why would Apple make it so difficult for me to use a product that I've already paid for and registered.?! Of course they have my serial number on file somewhere, otherwise how could they validate that I was using the correct one? What's the point of purchasing and registering the product if Apple can't even help me in a situation like this. I just paid $1700 to Apple for new computer. I want to be able to use the Apple programs that I've also already paid for.

You're not really asking a question and your tone is a off putting especially as you are talking to other users here and not Apple, but its December so what the heck
Have a look at Pro Application Replacement Serial Numbers for what you need to do to get a replacement serial number.
In the past Apple has been very good at helping folk out getting Aperture going again. But if your attitude on the phone is anything like your attitude here good luck.
regards

Aperture Serial Number Issues

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