Aperture stopped working - help

hi
my brother is an artist, and photgrapher who uses aperture
he tells me that aperture offered an update which he took,
then it asked him for his serial number which he gave, it was rejected
saying it could not be used. he is now locked out and can't get access
to all his work including thousands of photo's. would anyone be able to
offer help on line, we're not near a store and intend calling apple but he
does'nt have applecare.
any help or guidance would be appreciated
kind regards

Does he have another volume he can boot off and
install from his original Aperture disc onto it? If
he does and can then the next thing would be to
uninstall Aperture from his 'real' volume and
reinstall it from disc. Of course he should have his
Aperture library backed up just in case something bad
happens.
brian
thank you for the reply
he only has one mac with the spec to run aperture, he upgraded
a powerbook specifically to run aperture
he was'nt backed up, and cant get in to aperture at all?
regards

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Aperture stopped working - help

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