Aperture updated to 3.4.5 is now crashing on startup.
I updated form 3.4.4. I was able to open the program, import some photos from my camera, post online and quit. Now when opening Aperture it immediately hangs and freezes. My activity monitor shows CPU usage at 247% and 20 threads being utilized and that the process is non responsize.
Any suggestion as to how to fix this?
This is on my 27" iMac running OSX 10.8.4
Now when opening Aperture it immediately hangs and freezes. My activity monitor shows CPU usage at 247% and 20 threads being utilized and that the process is non responsize.
That looks like a freeze caused by Aperture not being able to process the imported image files, when trying to render previews or the library may need repairing.
Can you launch Aperture, if you defer the generation of previews? To do that, hold down the shift-key ⇧ firmly, while you launch Aperture by double clicking the Aperture icon.
If Aperture launches without freeze, then one of your most recently imported images or videos cannot be processed. Turn on the Activity viewer (Fom the main menu bar: Windows > Show Activity) and then try to start the rendering of previews manually. The Activity viewer will show you, which images are currently being processed. Remember the filename and remove that file from the Paerture library.
If deferring Preview generation does not help, try, if Aperure is working well from a different user account: (see: Isolating an issue by using another user account) and post back with your results.
Regards
Léonie
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Path: /Applications/QuarkXPress 8/QuarkXPress.app/Contents/MacOS/QuarkXPress
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Per-App Crashes Since Last Report: 11
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Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.CoreText 0x90efad13 TAATKernEngine::KernRuns() + 249
1 com.apple.CoreText 0x90efa796 TKerningEngine::KernLine(TCharStream const*) + 302
2 com.apple.CoreText 0x90efa64d TTypesetter::FinishLayout(TLine&, TCharStream const&) const + 31
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Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x930ab10a kevent + 10
1 libSystem.B.dylib 0x930ab824 dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x930aace1 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x930aaa86 dispatch_workerthread2 + 234
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Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x4c2a81da ebx: 0xbfffda80 ecx: 0x00002fba edx: 0x00000000
edi: 0x1d786c60 esi: 0x000f002e ebp: 0xbfffda38 esp: 0xbfffd9d0
ss: 0x0000001f efl: 0x00010246 eip: 0x90efad13 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x4c2a81de
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Model: MacBookPro5,1, BootROM MBP51.0074.B01, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.33f8
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 256 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.91.19)
Bluetooth: Version 2.2.0f18, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD3200BEKT-22F3T0, 298.09 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0x04600000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000James Miller. wrote:
Tried Quark they were very helpful on live chat until Safari totally quit. I received a personal email back with in 5 Mins.
Oh the irony, but at least they followed up.
Anyway Quark seems a little more stable now I have a few thing back to normal.
Reloaded the Adobe PPD into the Printers folder in the main Library. And also downloaded new ICC colour profiles and loaded them into the colour profiles. Now Quark renders the images on screen better and also I can output a postscript file using Adobe PPD 9.0 as normal. This seemed to help on the crashing side, fingers crossed.
That's great James! I'm glad they were able to help and let's hope there are no more issues with Quark crashing. As for Safari...well, there's always Firefox! -
Using MAC OS10, After running fine, CS3 now crashes on startup
Using MAC OS10, After running fine, CS3 now crashes on startup
Which specific OS version?
And what does the crash report say? -
As an example: http://sportsillustrated.cnn.com/?xid=cnnnav
== Crash ID(s) ==
acdf5062-ad04-4b4c-ac58-426ca2100623Same issue - however firefox will open but I can not click on only of my tool bar shortcuts - the writing on the google age is greyed out so I can not click on anything. Still no resolution? I have deleted the folders and re-installed - it will open and then locks and it will not work????
-
I need this to work asap.
Any help is appreciated.
ThanksHi Shanouk,
If you can attach some crash log or dump we may be able to help you.
While illustrator crashed window is being displayed, goto task manager and right click on illustrator.exe and select create dump and send it at [email protected]
Sanjay. -
using another PC because ffox 5 crashes so quickly and frequently that I can't complete this reporting process on the other machine. The signature code that appeared was nahojit:CodeAlloc::addMem()
and one of the Crash IDs is shown below - I h ope I have copied it correctly.Triple-click anywhere in the line below to select it:
{ diskutil list; echo; diskutil cs list; } | open -f -a TextEdit
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
A TextEdit window will open with the output of the command. Post the contents of that window, if any — the text, please, not a screenshot. The title of the window doesn't matter, and you don't need to post that.
If any personal information appears in the output, anonymize before posting, but don’t remove the context. -
Flash Builder 4 trial worked once, now crashes on startup
Hi all,
I am experiencing a bizarre problem with the trial Flash Builder 4 on Windows XP Professional: I first tried the plugin for my existing Eclipse Galileo IDE, and that worked great for a day. The next morning I try to start up Eclipse and it crashes everytime it gets to the flashbuilder.ui module portion of loading. I uninstalled the plugin (which fixed Eclipse so that it runs fine now) and instead downloaded the standalone Flash Builder. It functioned perfectly for the rest of the day, but this morning it crashes immediately whenever I try to start it. Here is the message I receive plus the error log...
"FlashBuilder.exe has encountered a problem and needs to close. We are sorry for the inconvenience."
Error Signature
AppName: flashbuilder.exe AppVer: 0.0.0.0 ModName: updaternotifications.dll
ModVer: 1.0.0.64 Offset: 0006a8dc
Any thoughts?Hi Joe,
That's a nasty problem with the original updaternotifications.dll that happens with certain machine configurations.
There's a Knowledge Base article here explaining how to remedy the problem by downloading a new version of that dll:
http://kb2.adobe.com/cps/845/cpsid_84586.html
We also expect to include the fixed dll in automatic updates soon.
-Chris -
After updating to 10.6.8, Diablo II crashes on startup
Updated to 10.6.8 through Software Update last weekend, and Diablo II will no longer even open. It worked absolutely fine right up until the update. Can anyone help me fix this? Thanks so much!
Here's the full crash report I get:
Process: Diablo II [725]
Path: /Applications/Diablo II Folder/Diablo II (Carbon)
Identifier: com.blizzard.Diablo2
Version: 1.10 (1.10)
Code Type: PPC (Translated)
Parent Process: launchd [114]
Date/Time: 2011-07-02 16:53:07.438 -0400
OS Version: Mac OS X 10.6.8 (10K540)
Report Version: 6
Interval Since Last Report: 60810 sec
Crashes Since Last Report: 5
Per-App Interval Since Last Report: 5 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: 68259B56-BDDB-40E4-8F6A-6F8FB83D05E9
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 LaunchCFMApp 0xb80c5640 0xb8000000 + 808512
1 LaunchCFMApp 0xb80c0037 0xb8000000 + 786487
2 LaunchCFMApp 0xb80dd8e8 0xb8000000 + 907496
3 LaunchCFMApp 0xb8145397 spin_lock_wrapper + 1791
4 LaunchCFMApp 0xb801ceb7 0xb8000000 + 118455
Thread 1:
0 libSystem.B.dylib 0x80142afa mach_msg_trap + 10
1 libSystem.B.dylib 0x80143267 mach_msg + 68
2 LaunchCFMApp 0xb819440f CallPPCFunctionAtAddressInt + 206231
3 libSystem.B.dylib 0x80170259 _pthread_start + 345
4 libSystem.B.dylib 0x801700de thread_start + 34
Thread 2:
0 LaunchCFMApp 0xb815acc0 spin_lock_wrapper + 90152
1 LaunchCFMApp 0xb8179c5b CallPPCFunctionAtAddressInt + 97763
2 LaunchCFMApp 0xb80c6b13 0xb8000000 + 813843
3 LaunchCFMApp 0xb80c0037 0xb8000000 + 786487
4 LaunchCFMApp 0xb80dd8e8 0xb8000000 + 907496
5 LaunchCFMApp 0xb8145397 spin_lock_wrapper + 1791
6 LaunchCFMApp 0xb801ceb7 0xb8000000 + 118455
Thread 3:
0 LaunchCFMApp 0xb815a8ff spin_lock_wrapper + 89191
1 LaunchCFMApp 0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 LaunchCFMApp 0xb80c6b13 0xb8000000 + 813843
3 LaunchCFMApp 0xb80c0037 0xb8000000 + 786487
4 LaunchCFMApp 0xb80dd8e8 0xb8000000 + 907496
5 LaunchCFMApp 0xb8145397 spin_lock_wrapper + 1791
6 LaunchCFMApp 0xb801ceb7 0xb8000000 + 118455
Thread 4:
0 LaunchCFMApp 0xb815a8ff spin_lock_wrapper + 89191
1 LaunchCFMApp 0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 LaunchCFMApp 0xb80c6b13 0xb8000000 + 813843
3 LaunchCFMApp 0xb80c0037 0xb8000000 + 786487
4 LaunchCFMApp 0xb80dd8e8 0xb8000000 + 907496
5 LaunchCFMApp 0xb8145397 spin_lock_wrapper + 1791
6 LaunchCFMApp 0xb801ceb7 0xb8000000 + 118455
Thread 5:
0 LaunchCFMApp 0xb815aa8b spin_lock_wrapper + 89587
1 LaunchCFMApp 0xb818c3eb CallPPCFunctionAtAddressInt + 173427
2 LaunchCFMApp 0xb818eeec CallPPCFunctionAtAddressInt + 184436
3 LaunchCFMApp 0xb80e88cb 0xb8000000 + 952523
4 ??? 0x8aacc406 0 + 2326578182
Thread 6:
0 LaunchCFMApp 0xb815a93a spin_lock_wrapper + 89250
1 LaunchCFMApp 0xb8176f67 CallPPCFunctionAtAddressInt + 86255
2 LaunchCFMApp 0xb80e88cb 0xb8000000 + 952523
3 ??? 0x8ac7d0b6 0 + 2328350902
Thread 7:
0 LaunchCFMApp 0xb815aa8b spin_lock_wrapper + 89587
1 LaunchCFMApp 0xb818c3eb CallPPCFunctionAtAddressInt + 173427
2 LaunchCFMApp 0xb818eeec CallPPCFunctionAtAddressInt + 184436
3 LaunchCFMApp 0xb80e88cb 0xb8000000 + 952523
4 ??? 0x8aacc406 0 + 2326578182
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xb80bfca8 ecx: 0x00000000 edx: 0x00000000
edi: 0x80a051c8 esi: 0x8a028d80 ebp: 0xb7fffa08 esp: 0xb7fffa00
ss: 0x0000001f efl: 0x00010206 eip: 0xb80c5640 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x80000000 - 0x8005dff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x8007d000 - 0x800e7fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x80142000 - 0x802e9ff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x8036b000 - 0x804e6fe7 com.apple.CoreFoundation 6.6.5 (550.43) <10B8470A-88B7-FC74-1C2F-E5CBD966C051> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x805de000 - 0x805ecfe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <3CE8AA79-F077-F1B0-A039-9103A4A02E92> /usr/lib/libz.1.dylib
0x805f1000 - 0x805fdff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
0x80601000 - 0x80647ff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x80654000 - 0x807d6fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D5980817-6D19-9636-51C3-E82BAE26776B> /usr/lib/libicucore.A.dylib
0x80838000 - 0x808e5fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
0x808f9000 - 0x808fcfe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
0xb8000000 - 0xb81defff LaunchCFMApp ??? (???) <6437A74D-607F-7339-5F7E-F6B0EF81C25D> /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Translated Code Information:
objc[725]: garbage collection is ON
Rosetta Version: 22.27
Args: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMAp p /Applications/Diablo II Folder/Diablo II (Carbon)
Exception: EXC_BAD_ACCESS (0x0001)
Thread 0: (0xb011cd74, 0xb815a8ff)
0x92105aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x92104190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x92021f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x92105abc ctr: 0x91f81600
r00: 0xffffffda r01: 0xf0101dc0 r02: 0x00000000 r03: 0x00002703
r04: 0x00000040 r05: 0x29b48f55 r06: 0x00000020 r07: 0x00000000
r08: 0x29b48f55 r09: 0x00000000 r10: 0x29b48f55 r11: 0xa02ea698
r12: 0x91f81600 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0xa02f07cc r22: 0xa02f07c0 r23: 0xa02f07c8
r24: 0x00000233 r25: 0xb7c3f6c9 r26: 0xa02f050c r27: 0x00000040
r28: 0x0000000f r29: 0x10670f55 r30: 0xa02f07a0 r31: 0x921059b4
Thread 1: (0xb032484c, 0xb815aa8b)
0x7f1cc224: No symbol
0x98c2b570: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _YieldToThread + 524
0x98c2b6d4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _SetThreadState + 180
0x7f53bdd8: No symbol
0x7f53c3e4: No symbol
0x7f55f6e0: No symbol
0x7f462760: No symbol
0x7f4635c8: No symbol
0x7f462ab4: No symbol
0x7f560164: No symbol
0x7f53b6f8: No symbol
0x98c2bed4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _CooperativeThread + 348
0x92021f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x91f81cc4 ctr: 0x91f81590
r00: 0xffffffe1 r01: 0xf0305610 r02: 0x00000013 r03: 0xf03056cc
r04: 0x00000003 r05: 0x00000018 r06: 0x00000020 r07: 0x00008707
r08: 0x00000000 r09: 0x00000000 r10: 0x8c84fa8d r11: 0xa02ea194
r12: 0x91f81590 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0xf03056cc r23: 0x00000018
r24: 0x00000020 r25: 0x00008707 r26: 0x00000000 r27: 0x00000000
r28: 0x00000003 r29: 0x00000003 r30: 0x00000000 r31: 0x98c2b36c
Thread 2: (0xb022084c, 0xb815aa8b)
0xf0203cf8: No symbol
0x98c2b570: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _YieldToThread + 524
0x7f53c228: No symbol
0x7f53b628: No symbol
0x7f53b6f8: No symbol
0x98c2bed4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _CooperativeThread + 348
0x92021f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x91f81cc4 ctr: 0x91f81590
r00: 0xffffffe1 r01: 0xf0203c70 r02: 0x00000013 r03: 0xf0203d2c
r04: 0x00000003 r05: 0x00000018 r06: 0x00000020 r07: 0x00006607
r08: 0x00000000 r09: 0x00000000 r10: 0x8c850c17 r11: 0xa02ea194
r12: 0x91f81590 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0xf0203d2c r23: 0x00000018
r24: 0x00000020 r25: 0x00006607 r26: 0x00000000 r27: 0x00000000
r28: 0x00000003 r29: 0x00000003 r30: 0x00000000 r31: 0x98c2b36c
Thread 3: (0xb02a2e30, 0xb815a93a)
0x9201e6a4: /usr/lib/libSystem.B.dylib : __pthread_cond_wait + 880
0x98c2c984: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _TSWaitOnConditionTimedRelative + 240
0x98c2ea00: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _TSWaitOnSemaphoreCommon + 468
0x98bbc670: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : AsyncFileThread(void*) + 92
0x92021f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x9201e6e8 ctr: 0x91f81610
r00: 0xffffffd9 r01: 0xf02848b0 r02: 0x00000001 r03: 0x00006c03
r04: 0x00006a03 r05: 0x0000003c r06: 0x00000000 r07: 0x00000000
r08: 0x00000000 r09: 0x00000001 r10: 0xf0284e88 r11: 0xa02ea6a0
r12: 0x91f81610 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x98c9d1cc r19: 0x98c9d1d0
r20: 0xa02f16d0 r21: 0x98c9d1d4 r22: 0x00000000 r23: 0x00000000
r24: 0x0000003c r25: 0x00000001 r26: 0xa02f171c r27: 0xf0284e88
r28: 0xa0f1d4ac r29: 0x00000000 r30: 0xa0f1d4e0 r31: 0x9201e340
Thread 4: Crashed (0xb7fffa00, 0xb80c5640)
0x7f0a6c7c: No symbol
0x7f0a5b48: No symbol
0x7f0a09f0: No symbol
0x7f099fa8: No symbol
0x7f0993cc: No symbol
0x7f099210: No symbol
0x7f09c2f4: No symbol
0x7f09a908: No symbol
0x7f09cccc: No symbol
0x7f098038: No symbol
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x7f0a6c7c ctr: 0x91f82d40
r00: 0x7f0a6c7c r01: 0xbfffeb70 r02: 0x02008000 r03: 0x00000000
r04: 0x000001e0 r05: 0x0000000c r06: 0x00000000 r07: 0x00000000
r08: 0x020653fc r09: 0x00000000 r10: 0x00000020 r11: 0xa044a514
r12: 0x91f82d40 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x02066b18 r18: 0x02066b08 r19: 0x02066b14
r20: 0x02066b10 r21: 0x7f478f60 r22: 0x7f478f68 r23: 0x020653fc
r24: 0x020653fc r25: 0x02066b0c r26: 0x00000016 r27: 0x00125a60
r28: 0x00000016 r29: 0x00125d20 r30: 0x00000000 r31: 0x020650bc
Thread 5: (0xb009ad38, 0xb815acc0)
0x921044b8: /usr/lib/libSystem.B.dylib : __dispatch_mgr_invoke + 228
0x92103e9c: /usr/lib/libSystem.B.dylib : __dispatch_queue_invoke + 308
0x9210402c: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread2 + 372
0x92104168: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 76
0x92021f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x92104480 ctr: 0x91fc52d8
r00: 0x0000016b r01: 0xf0080bb0 r02: 0x00000000 r03: 0x00000004
r04: 0x00000000 r05: 0x00000000 r06: 0xf0080d0c r07: 0x00000001
r08: 0xf0080d28 r09: 0x00000000 r10: 0x0000003d r11: 0xa02e9530
r12: 0x91fc52d8 r13: 0x10624dd3 r14: 0x92153b04 r15: 0xf0080c0c
r16: 0xf0080c8c r17: 0xa03043dc r18: 0xf0080d28 r19: 0xa02fe588
r20: 0xa02ff588 r21: 0xf0080d0c r22: 0xa02fe508 r23: 0xa02fe488
r24: 0xa03043dc r25: 0x00000000 r26: 0xa02f062c r27: 0x00000000
r28: 0xa02f0604 r29: 0xa02f033c r30: 0xf0080d28 r31: 0x921043dc
Thread 6: (0xb019ed74, 0xb815a8ff)
0x92105aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x92104190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x92021f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x92105abc ctr: 0x91f81600
r00: 0xffffffda r01: 0xf0182dc0 r02: 0x00000000 r03: 0x00002703
r04: 0x00000040 r05: 0x3b99394c r06: 0x00000020 r07: 0x00000000
r08: 0x3b99394c r09: 0x00000000 r10: 0x3b99394c r11: 0xa02ea698
r12: 0x91f81600 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0xa02f07cc r22: 0xa02f07c0 r23: 0xa02f07c8
r24: 0x00000233 r25: 0xee53a1a1 r26: 0xa02f050c r27: 0x00000040
r28: 0x0000000f r29: 0x224bb94c r30: 0xa02f07a0 r31: 0x921059b4
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000528ASQ, 931.51 GB
Serial ATA Device: PIONEER DVD-RW DVRTS09
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 3
USB Device: AK5370, 0x0556 (Asahi Kasei Microsystems Co., Ltd), 0x0001, 0x04300000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000 / 4Note:
10.6.8 broke a lot of third party kext (kernel extension files)
To find your third party kext files paste this into your Terminal program and press enter
kextstat -kl | awk ' !/apple/ { print $6 } '
Paste the results here.
The programs that are responsible for these third party kext files may be the cause of your problem in addition to regular upgrade issues with software. So essentially speaking, you might have more than one problem. -
Incredible! Safari problems continue to grow. Now crashes on startup!
Ok, now I have reached a total stopping point. For some unknown reason, Safari crashes as soon as I start it up. It wont even load my home page (yahoo). Even if I cancel out of yahoo and go to another site, it will crash. I am not even certain that any page completely loads before the crash. To make it more confusing, I used Safari for about 1 hour today before this happened. Now, it is just dead, completely useless.
Is there anything I can do to get Safari back? The only thing I can think of is to uninstall and reinstall it. Should I do that?
I really love using Apple software on my PC but the amount of bugs here in Safari is truly breathtaking.Sorry about my rant above. Installing 3.0.5 seems to have fixed the problem. I love Safari but I sure hate beta software. Come on Apple! End the beta period already!
-
AE CS5 now crashing on startup (Mac OS 10.6.4)
I've looked in a couple of other discussions, but haven't found anything that seems to help. I'm a new AE user and have been running it for a couple of weeks with no issues. I started it up this morning and received the following error message:
After Effects Alert
Last log message was: <4431105056>
<DynamicLink> <5> /Library/Application Support/
Adobe/Common/dynamiclink/CS5/
dynamiclinkmanager.app
I've tried rebooting several times, repairing permissions, repairing permissions in safe mode, running AE in safe mode, but nothing seems to be fixing it. Does anyone have any idea what the problem might be?
Thanks much!
My info:
After Effects CS5
Mac Pro 2 x 2.66 Quad-core Intel Xeon
8 GB 1066 MHz DDR3
Running OS 10.6.4Thank you, Todd.
Actually, just found the answer here: http://forums.adobe.com/thread/638307
I don't know why I didn't think of trashing the preferences, but it worked.
(For those looking for how to trash prefs, just go to Users/XXXYOUR_LOGIN_NAMEXXX/Library
/Preferences/Adobe/After Effects/10.0/ and delete the file there (or rename if you'd rather) AE will rebuild it on startup.) -
Illustrator CC crashes on startup after update
HI guys,
Updated Illustrator CC today, and it now crashes after the splash screen.
Any advice appreciated!
Process: Adobe Illustrator [1038]
Path: /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 256 (17.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [214]
Responsible: Adobe Illustrator [1038]
User ID: 1641545183
Date/Time: 2014-05-09 14:25:30.660 +1000
OS Version: Mac OS X 10.9.2 (13C1021)
Report Version: 11
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 0000000100000000-0000000101431000 [ 20.2M] r-x/rwx SM=COW /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.illustrator.plugins.AssetMgmtUI 0x0000000117e09e0e 0x117e06000 + 15886
1 com.adobe.illustrator.plugins.AssetMgmtUI 0x0000000117e09dce 0x117e06000 + 15822
2 com.adobe.illustrator.plugins.AssetMgmtUI 0x0000000117e07a08 PluginMain + 120
3 com.adobe.illustrator 0x0000000100aba158 spEdgeCallPlugin(SPAccess*, char const*, char const*, void*, int*) + 152
4 com.adobe.illustrator 0x0000000100ab5423 SPCallPlugin + 99
5 com.adobe.illustrator 0x0000000100ab8066 SPSendMessage + 646
6 com.adobe.illustrator 0x0000000100ab830e startupSweetPeaPlugin(SPPlugin*) + 94
7 com.adobe.illustrator 0x00000001006e4da6 cacheStartup(SPPlugin*) + 214
8 com.adobe.illustrator 0x0000000100ab8be7 spStartupPlugins + 919
9 com.adobe.illustrator 0x0000000100ab7cc4 SPStartupPlugins + 36
10 com.adobe.illustrator 0x00000001006e3ac2 PluginMgr::PluginsLoad() + 290
11 com.adobe.illustrator 0x00000001006e21c3 PluginMgr::TryStartUp() + 179
12 com.adobe.illustrator 0x000000010042f9e6 CAIAspectType<CAIApplicationNotifier::AnyLaunchQuit>::NotifyObserver(void*, CAIAspectBase::ObserverData&, void const*) + 54
13 com.adobe.illustrator 0x000000010057d23e CAIAspectBase::Impl::Notify(CAIAspectBase&, void const*) + 174
14 com.adobe.illustrator 0x000000010057cd5c CAIAspectBase::Notify(void const*) + 108
15 com.adobe.illustrator 0x000000010042e640 CAIApplication::RunApp() + 128
16 com.adobe.illustrator 0x0000000100419a57 main + 135
17 com.adobe.illustrator 0x0000000100002c94 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff9242a662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8f1db43d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8f1db152 _dispatch_mgr_thread + 52
Thread 2:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff92425a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92424d18 mach_msg + 64
2 libxpc.dylib 0x00007fff8fa66acc xpc_pipe_routine + 234
3 libxpc.dylib 0x00007fff8fa6cd2b _xpc_domain_extension_request + 316
4 libdispatch.dylib 0x00007fff8f1d92ad _dispatch_client_callout + 8
5 libdispatch.dylib 0x00007fff8f1db09e _dispatch_root_queue_drain + 326
6 libdispatch.dylib 0x00007fff8f1dc193 _dispatch_worker_thread2 + 40
7 libsystem_pthread.dylib 0x00007fff9326bef8 _pthread_wqthread + 314
8 libsystem_pthread.dylib 0x00007fff9326efb9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff92429e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9326bf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9326efb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff92429e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9326bf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9326efb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff92429e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9326bf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9326efb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff92429716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9326cc3b _pthread_cond_wait + 727
2 com.adobe.AGM 0x0000000103894dcb 0x103552000 + 3419595
3 com.adobe.AGM 0x000000010389587d 0x103552000 + 3422333
4 com.adobe.AGM 0x00000001038ab8a8 0x103552000 + 3512488
5 libsystem_pthread.dylib 0x00007fff9326a899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff9326a72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff9326efc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000112f25730 rcx: 0x0000000000000a90 rdx: 0x00000000000018d9
rdi: 0x0000000112f25730 rsi: 0x00006000002a2520 rbp: 0x00007fff5fbfe8b0 rsp: 0x00007fff5fbfe880
r8: 0x00007fff5fbfe668 r9: 0x00006280000fc508 r10: 0x0000600000a672c0 r11: 0x0000000000000015
r12: 0x0000000112f25870 r13: 0x00000000214d454d r14: 0x00007fff5fbfeb10 r15: 0x00006000002a2520
rip: 0x0000000117e09e0e rfl: 0x0000000000010202 cr2: 0x0000000000000000
Logical CPU: 10
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x100000000 - 0x101430fff +com.adobe.illustrator (256 - 17.0.0) <E34E6120-14D0-3467-A23C-C55B5B80B913> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x102520000 - 0x103265ff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x103279000 - 0x1032c8fff +com.adobe.headlights.LogSessionFramework (2.1.2.1756) <BD518257-970F-344A-92B8-B8BE1A8EB4D8> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1032fe000 - 0x103300fff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x103306000 - 0x103356fff +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.256) <CDE1A155-45AC-30BB-8347-943980377322> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
0x103379000 - 0x1033cdfff +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.256) <A7D0F187-0123-340C-B456-919DB5F661E7> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
0x1033f6000 - 0x1033f6ff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.256) <DBFFDCE5-C8A5-3C83-91A7-75E40BFF917D> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x1033fb000 - 0x10353ffff +com.adobe.ACE (AdobeACE 2.20.02.30929 - 2.20.02.30929) <73C9699B-5EDC-3FDC-82FF-738C99AA840F> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x103552000 - 0x103b23fff +com.adobe.AGM (AdobeAGM 4.30.20.30929 - 4.30.20.30929) <7D9DF39D-A7FA-3284-84B2-5BA83794981A> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x103bc0000 - 0x103bfdfff +com.adobe.ARE (AdobeARE 1.5.02.30929 - 1.5.02.30929) <73174C59-1DDC-3416-A0AD-4D70930ABA60> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x103c05000 - 0x103d03ff7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.8.0.30807 - 3.8.0.30807) <DF0EC9F6-D499-39B8-B2F4-CAF4F742D702> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x103daf000 - 0x103dccfff +com.adobe.BIB (AdobeBIB 1.2.03.30929 - 1.2.03.30929) <A69D3AA0-9248-3B77-991B-89B2B7FE46BB> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x103dd4000 - 0x103dfafff +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <FA20BCA0-05BF-35ED-95B7-5775B8310D12> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x103e02000 - 0x104112ff7 +com.adobe.CoolType (AdobeCoolType 5.13.00.30929 - 5.13.00.30929) <BBF1FCF6-523A-3E24-967A-10EA909DF89B> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x10415a000 - 0x1046f3fff +com.adobe.MPS (AdobeMPS 5.8.1.30604 - 5.8.1.30604) <70CBC6A8-2740-37AB-964E-484096A1BF8A> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x104770000 - 0x1056f3fef +com.adobe.psl (AdobePSL 14.0.0.30830 - 14.0.0.30830) <7BDC4AF7-B14F-3DE0-B47A-E69B37529A6B> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x1058b4000 - 0x105921fff +com.adobe.AdobeXMPCore (Adobe XMP Core 5.5 -c 14 - 79.151739) <95D40B8F-C287-3F7B-945C-CEEE0D5399A2> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x105954000 - 0x105a60fff +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.6 -f 50 - 79.151739) <6C763585-FC85-3A15-B089-7D43EF73F6A8> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x105b0e000 - 0x105bb8fe7 +libicucnv.40.0.dylib (40) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
0x105be0000 - 0x105d20fe7 +libicui18n.40.0.dylib (40) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
0x105da0000 - 0x105ea2fef +libicuuc.40.0.dylib (40) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x105eeb000 - 0x106019fff +com.winsoft.wrservices (WRServices 7.0.0 - 7.0.0) <0853A41B-A14A-37B7-B27F-457F87865EAD> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x106077000 - 0x1061d0ff7 +com.adobe.linguistic.LinguisticManager (7.0.0 - 19061) <F6095811-7D5F-3E06-A664-1EB9FBF8C761> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x10621e000 - 0x106226fff +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <657ED4E5-4FC2-3012-B36F-B60896021CB2> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x106230000 - 0x106254fff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.8.0.30807 - 3.8.0.30807) <16FF5E16-19E0-3CE1-A68E-27567234429F> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x106278000 - 0x106336ff7 +com.adobe.AdobeExtendScript (ExtendScript 4.5.5 - 4.5.5.30772) <4FC0039A-A770-3A51-9D7A-D24167344540> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x106386000 - 0x10643fff7 +com.adobe.JP2K (1.2.2 - 1.2.2.29712) <869F46FB-FF39-39CA-B1E3-A13035A48B49> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x106489000 - 0x106652ff7 +com.adobe.owl (AdobeOwl version 5.0.13 - 5.0.13) <E9BEFE93-8AB5-3EF9-B59E-69208015C7FA> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x106695000 - 0x106e00fff +com.adobe.PDFL (PROD_MAJOR.PROD_MINOR.PROD_STEP - 10.0.1.30505) <38762F4D-B5C5-3FD4-AFFE-5D1195FB76FC> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x106eb8000 - 0x106fbcfff +com.adobe.PDFPort (AdobePDFPort 2.1.0.30929 - 2.1.0.30929) <46896FB3-8FDB-3554-B4F6-013BB944D5EB> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x106fcf000 - 0x106ff4ffe +adobepdfsettings (1) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/adobepdfsettings.framework/Versions/A/adobepdfsetting s
0x10702e000 - 0x107073ff7 +com.adobe.pip (7.0.0.1768) <F022E031-1429-354F-B718-70F001B342EF> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x10707f000 - 0x10712aff7 +com.adobe.AdobeScCore (ScCore 4.5.5 - 4.5.5.30772) <5DE0B54D-CDAE-3146-904F-72CBC5C89FA7> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x10716f000 - 0x10722dfff +com.adobe.SVGExport (AdobeSVGExport 6.0 - 6.0) <2FAB4B9A-EDB9-0FF9-55B2-52DEC380D2BF> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x107250000 - 0x107566fff +com.adobe.SVGRE (AdobeSVGRE 6.0 - 6.0) <D21D9020-0CD5-2CE3-FE04-8856C4F631E1> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x107632000 - 0x107645ff7 +com.adobe.ahclientframework (1.8.0.31 - 1.8.0.31) <58BB943C-98EC-3812-AAAB-74F66630D1D4> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x10764f000 - 0x107667ff7 com.apple.carbonframeworktemplate (1.0 - 1.0) <CD612584-FFB3-3311-8A49-834F1DFA2841> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x10766e000 - 0x10775dfff +com.adobe.amtlib (7.0.0.169 - 7.0.0.169) <A9A9F814-FF1F-3182-992C-395E5BC52481> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x107770000 - 0x107776ff7 +com.adobe.boost_date_time.framework (7.0.0 - 7.0.0.0) <C8A03503-9AF8-39E5-B52A-947940E9BE85> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x10778d000 - 0x10779ffff +com.adobe.boost_filesystem.framework (7.0.0 - 7.0.0.0) <E9A71FDE-E91D-3DB8-8C93-C4DC759440FF> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesyste m
0x1077bd000 - 0x107858ff7 +com.adobe.boost_regex.framework (7.0.0 - 7.0.0.0) <46B5DDAA-7B53-3295-9AC6-C4A5220FA9DD> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex
0x1078ef000 - 0x10793dfff +com.adobe.boost_serialization.framework (7.0.0 - 7.0.0.0) <102B6B3B-01A9-384C-ABDD-69E255EA0461> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_serialization.framework/Versions/A/boost_serial ization
0x107a69000 - 0x107a74fff +com.adobe.boost_signals.framework (7.0.0 - 7.0.0.0) <A07284DB-0BDE-3AA0-A9FD-9FD4080A58E0> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
0x107a8c000 - 0x107a90fff +com.adobe.boost_system.framework (7.0.0 - 7.0.0.0) <14201414-F4C5-3361-ABA8-225B6A997DBA> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
0x107a99000 - 0x107aa7fff +com.adobe.boost_threads.framework (7.0.0 - 7.0.0.0) <C4728FDF-6398-37CD-A9CF-4E8C3522BF8F> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x107acb000 - 0x107de9fff +com.adobe.dvaadameve.framework (7.0.0 - 7.0.0.0) <C527EBA1-3390-387A-935D-A5F37DBB00F3> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
0x10848a000 - 0x10858ffff +com.adobe.dvaai.framework (7.0.0 - 7.0.0.0) <D2763EF1-5B68-34DB-ADDA-F0B2B98D2668> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/dvaai.framework/Versions/A/dvaai
0x108741000 - 0x10898aff7 +com.adobe.dvacore.framework (7.0.0 - 7.0.0.0) <73F833A6-5554-34A7-A625-ACAC06C25763> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x108bc1000 - 0x10903cfff +com.adobe.dvaui.framework (7.0.0 - 7.0.0.0) <15DAC32C-E639-33FE-A34B-990E77CE9C47> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x10962f000 - 0x1096ddff7 +com.adobe.dvaworkspace.framework (7.0.0 - 7.0.0.0) <C614AF0D-8386-3FC1-AE64-33BC3B5DAB37> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/dvaworkspace.framework/Versions/A/dvaworkspace
0x1097e8000 - 0x1098aaff7 +com.adobe.exo.framework (7.0.0 - 7.0.0.0) <D923AF78-3EBF-3C1B-9698-E8D8A0FE02E2> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/exo.framework/Versions/A/exo
0x109a04000 - 0x109a75fe7 +com.adobe.FileInfo.framework (Adobe XMP FileInfo 5 . 3 . 0 . 0 -i 3 - 79.151561) <380981FE-6528-37CC-9159-AB1892803BD4> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
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0x7fff8bafb000 - 0x7fff8bb2afd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x7fff8bb57000 - 0x7fff8c47668f com.apple.CoreGraphics (1.600.0 - 599.21.1) <23BCDB0F-4E60-31BA-859C-820351D50111> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8c477000 - 0x7fff8c483ff7 com.apple.OpenDirectory (10.9 - 173.90.1) <E5EF8E1A-7214-36D0-AF0D-8D030DF6C2FC> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8c484000 - 0x7fff8c4c2ff7 libGLImage.dylib (9.6) <DCF2E131-A65E-33B2-B32D-28FF01605AB1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x7fff8c4c3000 - 0x7fff8c4cbfff libsystem_dnssd.dylib (522.90.2) <A0B7CF19-D9F2-33D4-8107-A62184C9066E> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8c4cc000 - 0x7fff8c4ccff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
0x7fff8c55b000 - 0x7fff8c5caff1 com.apple.ApplicationServices.ATS (360 - 363.3) <546E89D9-2AE7-3111-B2B8-2366650D22F0> /System/Library/FYour best bet is to uninstall, run the cleaner tool and reinstall.
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Firefox updated to version 22 and immediately started crashing on startup. Doing a completely clean reinstall does not solve the problem, as soon as the install finishes it immediately crashes. I have since installed version 21 from an old install file and it is working fine, so something with version 22 apparently does not like our Server 2008 R2 terminal environment. The server has the latest OS updates and AV/malware scans are performed routinely.
We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article.
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