Aperture won't take serial number after transfer to new computer

I used the Migration Assistant to move from an old computer to a new one.  Now Aperture asks for a serial number and it won't take the one I have.  It's the orginal number that came with the software.

Pro Apps like Aperture don;' take to being installed that way. You'd be best to re-install it from the media you received it on (I'm assuming you didn't get it from the App Store as you mentioned a serial number).
If you don;' have the original media you can download the trial version and use the serial number you have to authorize it.

Similar Messages

  • Aperture asks for original serial number after migration to new MAC

    After migrating my software and files from my iMac to a new Mac Mini. Aperture asks for serial number first time I wanted to use it. Will not accept the serial number from either my first, Aperture 2 version of my Aperture 3 upgrade. I believe I never had version 1 - can't find amongst my software collection. Website support doesn't seem to allow me to display the software dtails I have registered with Apple over the years. How can I get this information?

    Try Troubleshooting Professional Application Serial Numbers and if that doesn't help see Pro Application Replacement Serial Numbers
    Apple support has been pretty good in the past suplying new serial numbers with the bare minimun of documentation.
    good luck
    Message was edited by: Frank Caggiano - reading your post it is not clear but if this version of 3 is an upgrade from 2 you will need both serial numbers. First enter the serial number from version 2 then the number from 3
    regards

  • Asked for serial number after migration to new computer

    I did a migration to a new MacBook pro from my old iMac and now Aperture is asking me for the serial number.
    I thought using the Apple migration would take care of the complete migration.
    This is the only SW that I have noticed that have this issue. All other of my licensed SW is working just fine after the migration.
    Suggestions?
    / Christer

    Enter the serial number. Not all software magically transfers serial numbers.

  • LR 5 How to specify serial number after installation on new computer through Create Cloud Desktop app

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  • Won't accept serial number after migrations

    I just bought a new imac and after migration, I can't launch Aperture 3. Says my serial number is not valid. I typed in my Aperture 2 and Aperture 3 upgrade serial numbers from the boxes. Still says not valid. Any tips on what to do? Thanks!

    How did you migrate Aperture? Did you reinstall it or simply migrated it using Migration assistant? Pro Apps are best reinstalled using the installation media. You can reinstall directly the Aperture 3 upgrade and then update to the current version using Software update.
    See this:  http://support.apple.com/kb/TS2005
    Check, if all letters are typed correctly. Don't use the numerical keypad to enter the numbers and check if caps lock is accidentally enabled.
    Enter all serial numbers for all previous versions, beginning from Aperture 1, if your Aperture 2 is an upgrade.
    If you cannot get Aperture to accept your serial number, contact Apple: Pro Application Replacement Serial Numbers
    Regards
    Léonie
    Sorry, Frank,
    your post did not show

  • Aperture won't accept serial number on new iMac

    Got a new iMac and copied over everything from the old G5 and the ONLY application that won't work is Aperture! It asks for the install product serial number - I enter it and it says it's invalid! I've done everything the 'installing professional products' troubleshooting thingy says and it still won't execute. It's frustrating when you have the original serial number and you're the only owner and it's your new machine and you can't get Apple software to work and you have jobs waiting to be done.
    Any helpful suggestions besides buying Adobe products instead of Apple's?
    thx
    Greg

    Call Apple support, 1-800-SOS-APPL.
    On a long term basis for heavy graphics apps users IMO the healthiest approach by far with new boxes is to do clean new installations of applications rather than "migrating."
    As to switching to Adobe apps to make transfers easier, I have been using Adobe apps for many years, many upgrades (currently the Premium Design Suite of apps), and over the years I have almost always ended up with call(s) to Adobe Customer Support to make app upgrades work. Copy protection is a pain, Apple or Adobe.
    -Allen Wicks

  • Aperture now asks for serial number after last update but app store doesn't provide one. What to do?

    After my latest update Aperture now asks for a serial number.
    This is a little strange as when you buy it from the app store you don't get one.
    Well not one you can see.
    So now can't use it. 
    What am I supposed to do?
    Ricky-2012

    https://discussions.apple.com/message/20272662#20272662

  • Autosave vault won't take serial number

    FCP 7 is second language to me after Avid.  Trying to access a backup of a project.  On opening, I get a box asking for name and serial number. Put it in, I get a message saying that the number is invalid, and then a crash message that Final Cut Express HD has crashed.  But it's an FCP7 project, trying to get it open in FCP7.  I notice all the project files are labeled Final Cut Express Files. I have deleted every Final Cut Express file and app I can find.  Help. 

    If you open fcp first and "open" the autosave file from the file menu does that work?
    Digital Rebellion has a project repair app
    http://www.digitalrebellion.com/promaintenance/
    There's a free trial.
    You might also make sure that the application associated with the project is correct.
    from the finder, select one project file in the autosave vault and hit command-i.  Make siure "open with" is set to Final Cut Pro.  if it isn't, change it and "change all."  You might want to back up the files before you do this. 

  • Adobe Acrobat 9 Standard - invalid serial number after transfer

    Hello,
    Trying to install my Adobe Acrobat 9 Standard on a new computer.
    I followed the instructions to deactivate the licence on the old computer and documented my serial number (out of the REGISTRY). I also got the message, that the deactivation was successful.
    When I now try to install the software on the new computer, this fails with a message that the serial number is invalid (but I checked serveral times for typing errors).
    Any help?
    Kind regards
    Ruediger Schultz

    What is in the registry is not necessarily the serial number. If you registered the software, you can find the serial number under your account on the Adobe website.

  • Acrobat pro won't take serial number

    Bought a new computer. Technical service moved my programs over to new computer. Now Acrobat 9 Pro says my serial number is invalid.
    I entered the serial number which is on my account at adobe and it tells me it's not good.
    Anyone know how to fix this?

    Hi ,
    Could you please tell what OS do you work on ?
    As your Acrobat is not accepting the serial number , I would recommend you to refer the following documents once and see if that fixes the issue for you .
    Though these links are related to Creative Suite ,however you could go through them once and try the mentioned steps .
    https://helpx.adobe.com/creative-suite/kb/error-invalid-serial-number-acrobat.html
    Error "The serial number is not valid for this product" | Creative Suite
    The second possible solution is to connect with Adobe support if the above methods does not work .
    Here is the link to connect with them .
    http://helpx.adobe.com/x-productkb/global/service1.html
    Please click on the Blue"Still Need Help" button to connect with one of the executives of the support team .
    Regards
    Sukrit Dhingra

  • Finding Serial Number after migration to new laptop

    Hi there,
    I have finally (and emotionally) retired my beloved G4 Powerbook for one of these new fangled MacBooks - very nice as I expected. To do this I used the migration tool as I always do and everything appeared hunky dory and exactly as it should be......until I fired up ARD. It is now prompting me for the serial number - this would of course be easy to get hold of if I had kept the box when I installed it about two years ago - however I didn't - my bad. I still have the Powerbook (luckily as I am a network administrator and kinda need ARD!) and was wondering of there was any way that anyone knew of to get the old serial number out of it so I can finally, properly retire her and run ARD on my new laptop. Any help gratefully appreciated !
    Cheers
    Si

    Templeton is correct; there's no way to read the serial number off your existing computer since ARD keeps the number in an encrypted form. You might be able to get it to work by copying the com.apple.RemoteDesktop.plist file in Library/Preferences to the same location on your new computer, but I haven't tried it so I'm not sure it will work. If not, the serial would have been on a small card that came in the package, so you'll need to find that. If you can't, you can try calling Apple and see if there's anything they can do for you, but it's doubtful.
    Good luck.

  • Multiple copies of songs after transfer to new computer

    This is really annoying me.
    I bought a new laptop and I want to transfer all my music from the old to the new. The new laptop has beatsmusic on it (factory installed).
    So first I downloaded iTunes.  Immediately after loading ITunes I had access to all my music I purchases through the iTunes store.  So far so good.
    BUT, 95% of my music is CDs that I burned one at a time into my iTunes library.  So that transfer is critical.   I have an external hard-drive I use to backup all my music.  So I transferred the entire library to my new laptop from the external hard drive.
    All the music transferred - but not as iTunes MP4 files.  Nope - they all became beatsmusic files.  I don't want that.  Frustrating that computers have to force people to have what they don't want.
    I am also dealing with windows 8 - so accessing music library is no longer easy like it used to be.
    Anyway - I tried converting all the beats files back to iTunes music files (like they were originally!)  Now I have 2 and 3 copies of every song in my library.
    The whole thing really irritates me.
    Why can't consumers have what they want?  Do I start over now?  Delete the entire library off the new computer?
    I am not going to delete 20,000 songs manually one at a time so forget that suggestion.  And the darned beats music is still the default music player.
    Considering throwing away all computers and becoming a survivalist in the woods.

    Apple's official advice on duplicates is here... HT2905: How to find and remove duplicate items in your iTunes library. It is a manual process and the article fails to explain some of the potential pitfalls.
    Use Shift > View > Show Exact Duplicate Items to display duplicates as this is normally a more useful selection. You need to manually select all but one of each group to remove. Sorting the list by Date Added may make it easier to select the appropriate tracks, however this works best when performed immediately after the dupes have been created.  If you have multiple entries in iTunes connected to the same file on the hard drive then don't send to the recycle bin.
    Use my DeDuper script if you're not sure, don't want to do it by hand, or want to preserve ratings, play counts and playlist membership. See this thread for background and please take note of the warning to backup your library before deduping.
    (If you don't see the menu bar press ALT to show it temporarily or CTRL+B to keep it displayed)
    Alternativey see this migrate iTunes library post, you may want to revisit the transfer method. If you get it right you don't import anything or create duplicates in the process.
    tt2

  • All menus greyed out after transfer to new computer via Migration Assistant

    Hi!
    My collegue just moved all his stuff to a new computer using the Migration Assistant.
    All seem to work fine except Apple Remote Desktop 3 which start up, but the main window isn't shown and the menus are all grey.
    We have tried to re-install and also tried to toss everything that's related to ARD (Like the ”Remote Desktop” folder in /Library/Application Support/Apple and the ARD prefs. file in ~/Library/Preferences) and re-installed again, but still the same.
    Any ideas?
    A permission problem somewhere perhaps?

    It helped to do this command:
    +sudo rm -rf /var/db/RemoteManagement+
    Found here:
    http://support.apple.com/kb/HT2577
    This let us type in the serial number again when starting up the ”Remote Desktop.app” and all seems fine.

  • Lightroom serial number invalid on a new computer

    i have just bought an imac.  i have downloaded lightroom five which i have the serial number for but when i add the serial number it keeps telling me the number is invalid?

    Have you installed Lightroom 5.6 using Creative Cloud desktop App?
    If yes, Quit Lightroom 5 and navigate to
    mac hd/library/application support/adobe/lightroom folder
    Then trash Lightroom 5 install cookie file
    Launch Lightroom and try activating.

  • Serial number not valid on new computer

    I purchased Lightroom 5 in November 2013 and have a serial number that worked on a 64bit PC at that time.  I just purchased a new 64bit PC and downloaded the current version of Lightroom 5 (64bit 5,7.1) using Creative Cloud.   This started a 30 day trial that works fine.  When I try to enter the serial number I received in Nov 2013 the message returned is: "The serial number you entered in invalid."   What's wrong?  (PS  I still have the old PC that is in storage.)

    Error "The serial number is not valid for this product" | Creative Suite

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