Aperture wont start , it needs an update and is telling me to log onto a hotmail account that no longer exists so I am stuck .I would even re-purchase aperture just to get up and running again but I cant do that either - help, I need these photographs !
Aperture wont start when I booted up this morning . There is an upgrade that it needs to install and I am being directed to log onto a hotmail account that does not exist to install it . I cant get any sense out of hotmail and the account has been deleted because I have never used it .
I need to get into my files asap but I am just going around in circles - please help - anyone ?
APERTURE was bought via the Apple On Line Store .
I kew there is an update cause when I clicked on updates , there was an update that I needed cause Aperture was not running as it should ie . it would not load
I am running Mavericks OS.
My Apple ID is the same as my email account but I have discovered that I have two Apple ID accounts and I could not remember my password on the one that I used to download the original Aperture - I have since contacted Apple and they have merged the two so Ihave sorted it out that way .
When Aperture would not start , it wasn't asking me to log onto my email account, it was asking me for my Apple ID which was the same thing but it was my emergency ID and I could not remember the password . Being enturely thick where computers are concerned , I got very confused and remain confused because having bought a new MACBOOK AIR , I find it wont recognise my back up hard drive or my AIRPORT so I am not having a great time with MAC products to be honest - cant get my business back up and running after nearly three weeks so Apple and MAC are not my favourite words !
Anyway, I did get it sorted finally by ringing Apple but thanks for replying anyway - it turned out that Aperture was the very least of my problems when my hard drive failed installing Mavericks - wasnt Mavericks fault, my drives have to work hard and it just died .
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