Aperture2 Upgrade won't accept 1.0 serial number

Aperture2 Upgrade won't accept 1.0 serial number. I've reentered it twice. I'm reading it directly from the original papers.

I had a similar experience and called Apple Tech Support. After spending 20 min on hold, I was told the Aperture 1.0 serial number was "fragged for abuse" and was tagged as invalid by Apple and that I could not upgrade. This is despite being able to register it when it was bought off Ebay 15 months ago and downloading all software updates thru 1.5.6 and using it for 15 months without a problem.
When I asked about getting a refund for the Aperture 2.0 Upgrade which would not install I spent 45 minutes getting the runaround from four separate "customer service" representatives. This included several, "I have to talk to my supervisor" moments, being bumped back to the initial telephone menu by one rep who could not connect me to someone who could help, and lots more hold time.
Eventually I was given a return authorization for the "Upgrade" and will get a refund on my $99 purchase. Initially they wanted to order the Full Aperture 2.0 Program for me and not refund my upgrade purchase, which meant I would pay $298 to run Aperture 2.0! I like Aperture, but not that much!!
My advice is to call tech support and give them the Aperture 1.0 serial number and see what they say when they run it through their system. If you purchased it from Apple you will probably be given another serial number to use to activate the upgrade, otherwise, like me you might be SOL.
One other piece of advice: backup your current Aperture Library BEFORE you install 2.0. I went to the local Apple Store, bought the full 2.0 Upgrade program (smiling the entire time, of course) and had the "creative", who I had an Aperture one-on-one appointment, with, install it, thinking he would know how to do it better than me. Wrong! He did not backup the library before installing it and the new program crashed each time as it was trying to load the old library. I eventually brought it home--unworking--deleted the old library on the hard drive and had to import the project files from backup DVD's I had burned.
Good luck and I hope you have an easier time than I did today trying to make Aperture 2.0 work...

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