Aperture3 upgrade -- Why Serial number of Aperture 2 not accepted?

I had Aperture 2.1.4 working regularly, off course with the relative original serial number.
I downloaded the trial Aperture 3 and today I bought the the upgrade.
After installing the upgrade I entered the upgrade serial number and asked me for the original serial number of the aperture2 and when I enter it correctly it sends me an Alert "serial number you entered is not valid". I am sure it is the correct number.
any help please???? Thanks

Thanks Michael for your answer.
I did as in article http://support.apple.com/kb/TS3231
I entered my Aperture 3 upgrade serial number when prompted
Then I entered my previous Aperture version serial number
(I am sure put in the correct number)
But keeps telling me it is an invalid number.
Regards
Rob

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Aperture3 upgrade -- Why Serial number of Aperture 2 not accepted?

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