Apogee Duet FireWire skipping/stuttering audio

I've bought Apogee Duet FireWire back in 2011 when I had another macbook pro and I believe it was OS X Lion powered. The problem started since I updated to Mountain Lion and next upgrades were the same. There was a time when it was not very clean if the drivers at the official apogee's site are fresh enough. But now I have OS X Yosemite and fresh drivers that claim to be for this system. As to hardware, since Apogee had only FW400 wire, later I bought FW800 wire, and then FW800<->ThunderBolt adapter. So now I use this connection: Duet -> FW400/FW800 wire -> FW800/ThunderBolt adaptor -> MacBook Pro. The audio is working normal in 80% of time, but otherwise there are stutterings of the sound. Is there a way to get rid of this problem? Thank you.
Problem description:
Apogee Duet FireWire skipping/stuttering audio
EtreCheck version: 2.1.8 (121)
Report generated 9 Apr 2015 16:22:01 GMT+3
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Hardware Information: ℹ️
    MacBook Pro (Retina, 15-inch, Late 2013) (Technical Specifications)
    MacBook Pro - model: MacBookPro11,3
    1 2.3 GHz Intel Core i7 CPU: 4-core
    16 GB RAM Not upgradeable
        BANK 0/DIMM0
            8 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            8 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en0: 802.11 a/b/g/n/ac
    Battery Health: Normal - Cycle count 106
Video Information: ℹ️
    Intel Iris Pro
    NVIDIA GeForce GT 750M - VRAM: 2048 MB
        Color LCD spdisplays_2880x1800Retina
        2757 spdisplays_1080p
System Software: ℹ️
    OS X 10.10.2 (14C109) - Time since boot: 0:58:24
Disk Information: ℹ️
    APPLE SSD SM0512F disk0 : (500,28 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / [Startup]: 499.07 GB (6.42 GB free) (Low!)
            Encrypted AES-XTS Unlocked
            Core Storage: disk0s2 499.42 GB Online
USB Information: ℹ️
    Apple Internal Memory Card Reader
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
    Wacom Co.,Ltd. Intuos5 touch S
    Apple, Inc. Keyboard Hub
        Apple, Inc Apple Keyboard
Firewire Information: ℹ️
    Apogee Electronics Duet 400mbit - 400mbit max
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
        Apple Inc. Thunderbolt to FireWire Adapter
Configuration files: ℹ️
    /etc/sysctl.conf - Exists
Gatekeeper: ℹ️
    Anywhere
Kernel Extensions: ℹ️
        /Applications/DAEMON Tools Lite.app
    [not loaded]    com.disc-soft.DAEMONTools.VirtualSCSIBus (1.0.2 - SDK 10.8) [Click for support]
        /Applications/Parallels Desktop.app
    [not loaded]    com.parallels.kext.hidhook (9.0 24172.951362) [Click for support]
    [not loaded]    com.parallels.kext.hypervisor (9.0 24172.951362) [Click for support]
    [not loaded]    com.parallels.kext.netbridge (9.0 24172.951362) [Click for support]
    [not loaded]    com.parallels.kext.usbconnect (9.0 24172.951362) [Click for support]
    [not loaded]    com.parallels.kext.vnic (9.0 24172.951362) [Click for support]
        /Library/Extensions
    [loaded]    at.obdev.nke.LittleSnitch (4234 - SDK 10.8) [Click for support]
    [loaded]    com.Apogee.driver.DuetFWOverideDriver (1.4.4 - SDK 10.9) [Click for support]
    [not loaded]    com.wacom.kext.ftdi (1 - SDK 10.10) [Click for support]
        /Library/Extensions/HuaweiDataCardDriver_10_9.kext/Contents/PlugIns
    [not loaded]    com.MBB.driver.MBBACMData (5.01.03 - SDK 10.8) [Click for support]
    [not loaded]    com.MBB.driver.MBBActivateDriver (5.01.03 - SDK 10.8) [Click for support]
    [not loaded]    com.MBB.driver.MBBEthernetData (5.01.03 - SDK 10.8) [Click for support]
        /System/Library/Extensions
    [loaded]    com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]
    [not loaded]    com.Megafon1KY.driver.YotaDevices (1.0.3) [Click for support]
    [not loaded]    com.Quanta.driver.QuantaDriver (1.0.3) [Click for support]
    [not loaded]    com.Yota1KY.driver.YotaDevices (1.0.3) [Click for support]
    [not loaded]    com.anydata.driver.AnydataUSBCDC (4.0.2) [Click for support]
    [not loaded]    com.anydata.driver.AnydataUSBCDCACMData (4.0.2) [Click for support]
    [not loaded]    com.wacom.kext.wacomtablet (6.3.11 - SDK 10.9) [Click for support]
    [not loaded]    com.wetelecom.driver.WeModem (1) [Click for support]
    [not loaded]    net.code4mac.driver.C4MUSBCDC (4.0.2) [Click for support]
    [not loaded]    net.code4mac.driver.C4MUSBCDCACMData (4.0.2) [Click for support]
Startup Items: ℹ️
    HWNetMgr: Path: /Library/StartupItems/HWNetMgr
    Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
    [running]    at.obdev.LittleSnitchUIAgent.plist [Click for support]
    [running]    com.ApogeePopup.plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [running]    com.huawei.mbbservice.plist [Click for support]
    [loaded]    com.roox.YotaAccess.Agent.CheckTrash.plist [Click for support]
    [loaded]    com.roox.YotaAccess.Agent.plist [Click for support]
    [running]    com.wacom.wacomtablet.plist [Click for support]
    [running]    HWPortCfg.plist [Click for support]
Launch Daemons: ℹ️
    [running]    at.obdev.littlesnitchd.plist [Click for support]
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [running]    com.aladdin.aksusbd.plist [Click for support]
    [running]    com.aladdin.hasplmd.plist [Click for support]
    [running]    com.DuetDaemon.plist [Click for support]
    [loaded]    com.google.keystone.daemon.plist [Click for support]
    [loaded]    com.lsreset.plist [Click for support]
    [running]    com.roox.YotaAccess.Service.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.bittorrent.uTorrent.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
    Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Click for support]
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    Flash Player: Version: 16.0.0.305 - SDK 10.6 Cannot contact Adobe
    AdobePDFViewer: Version: 10.1.1 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Click for support]
    JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Safari Extensions: ℹ️
    Open in Internet Explorer
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Flip4Mac WMV [Click for support]
    WacomTablet [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
         6%    WindowServer
         5%    coreaudiod
         2%    studioapp
         1%    Little Snitch Agent
         1%    Google Chrome
Top Processes by Memory: ℹ️
    292 MB    Google Chrome
    258 MB    Skype
    206 MB    studioapp
    172 MB    mds_stores
    137 MB    WindowServer
Virtual Memory Information: ℹ️
    10.31 GB    Free RAM
    4.47 GB    Active RAM
    1.06 GB    Inactive RAM
    1.32 GB    Wired RAM
    2.23 GB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Apr 9, 2015, 03:23:29 PM    /Library/Logs/DiagnosticReports/WacomTabletDriver_2015-04-09-152329_[redacted]. crash
    Apr 9, 2015, 03:23:19 PM    Self test - passed
    Apr 8, 2015, 11:20:34 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe Photoshop CS6_2015-04-08-232034_[redacted].crash
    Apr 7, 2015, 04:24:04 PM    /Library/Logs/DiagnosticReports/Adobe Illustrator_2015-04-07-162404_[redacted].hang
    Apr 7, 2015, 04:19:53 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookSatellite_2015-04-07- 161953_[redacted].crash
    Apr 7, 2015, 04:19:38 PM    /Library/Logs/DiagnosticReports/WacomTabletDriver_2015-04-07-161938_[redacted]. crash
    Apr 7, 2015, 04:13:24 PM    /Library/Logs/DiagnosticReports/Skype_2015-04-07-161324_[redacted].hang

I just started having problems with my Duet this afternoon and found this thread so I thought I'd give a shout out to you guys to see if you have any ideas before talking with the company....
I've had my Apogee Duet since about feb and never had any problems until this afternoon. For some reason the Duet doesn't seem to want to interface with my computer at all anymore. When plugged in, the lights light up on the Duet however under system profiler I get the "unable to list firewire devices" error msg. Under the Sound tab in preferences, the Duet is not listed as an available I/O. In the Apple Midi Setup or whatever it's called in utilities, the icon for the Duet is still there but it doesn't show it as online. I can still press the big button and the little green light cycles through input 1/input 2 yada yada yada, but the computer doesn't seem to see it. When I open up Maestro, both the control and mixer screens are completely blank. I've tried resetting the unit (holding button down for 5 seconds), using different firewire cords, and finally uninstalling and reinstalling the Maestro software (using the Duet software - May 2008 link on apogees site) and none of these things solve the problem. I haven't had a chance to plug in another FW400 device into my Macbook Pro to see if it's a problem with the port, but I get the same result with the Duet on my MBP and my G5 PPC tower, which leads me to believe it's a problem with the unit. Also, since it's bus-powered, the lights wouldn't light up if the ports on the computer were fried, right?? Has this happened to anyone else?? Any ideas on how to fix it before calling up Apogee?? Any help would be greatly appreciated!

Similar Messages

OSX Mavericks core audio Apogee Duet firewire

Hi guys,
I've read a lot of posts with core audio problems, with int/ext sound card, USB, firewire etc etc.
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With Console open I just waited for the dropouts/stutter/clicking famous problems.
It happened whit a Youtube video and a song on SoundCloud.
This is a screenshot of what happened during the dropouts and clicks. As you can see many times per second. Like the noise you hear.
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Advice needed RE: Apogee Duet & Firewire ports

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In my experience, put the AD(Duet) first and follow that with the drive. I've never had problems with that sequence, but I've had weird glitches with the AD following the drive. Shouldn't matter, but it seems that it does.
Thomas Day
Wirebender Audio Systems
651/415-2992
mailto:[email protected]
http://www.wirebenderaudio.com

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I use Maestro 2 (2.5.57)
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Mac OS 10.8.4
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Look please my video with my computer with this problem - http://www.youtube.com/watch?v=eZ99R3Yhy6A

If it is okay after doing macjack's suggestion, try the Safe Mode.
Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - About

Monitoring effects in audio recording via Apogee Duet

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Apogee duet - no sound - mac mini server OSX 10.9

Hi
all posts relating to my query are very old so I pray someone can help with an updated solution.
I purachsed an Apogee DUET FIREWIRE to work with ABLETON LIVE 9 on my MAC MINI 2011 i7 16gb runing OSX 10.9.5 (ok - so i can see alreday that I am not on YOSEMITE - but the APOGEE driver application states its for 10.9 and 10.10). It second hand
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MANY THANKS - NICE TO FINALLY GET A MAC !!
Jof

I think you're trying too hard...
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I also have a static IP for my AEBS.
If you hook up your server, computers, and AEBS first and then reinstall Mac OSX Server, the server set-up will configure your network for you. You shouldn't have to set your own IPs at all...
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Apogee Duet (1) not working on Mavericks

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Guys see my thread - https://discussions.apple.com/thread/5493304
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Seems like this problem appears not only on Duet, but on al Apogee products.. =(

Apogee Duet doesn't show up at all in mavericks

Hello !
I got the Apogee duet firewire...
No problem at all with mountain lion.
But now i'm in a recording session, and i moved to mavericks, my Apogee doesn't show up.
I installed the new firmware form apogee site, same ! no apogee, no controls in Logic.
I'm trying everything i can imagine but .... same result !
Please help
Thks
Arnaud

Hi. Try clearing your cache. Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
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Duet Firewire Not Recognized By Mac Mini 10.10.2. Yosemite

Hi Everyone.
I'm attempting to put back together my home recording studio. I recently purchased a new Mac Mini 10.10.2. The mini just WILL NOT recognize my older, tried and true Duet Firewire interface. I'm using a Firewire to Thunderbolt adaptor, and nothing. I installed the proper Apogee Duet Firewire drivers. Maestro 2 shows up just fine but gives me, "No Apogee Systems Found". The Duet also does not show up anywhere else that it should either. The unit doesn't light up. Nothing. I found a thread that began with one other person complaining of the same problem while using the same OS and hardware but unfortunately their was no solution posted. Is ANYBODY familiar with this problem? More importantly, does anybody know of a solution? PLEASE?????!!!!!
I've darned near blown my wad financially, I'm frightened and I'm so frustrated. HELP!
Thanks a lot to anybody, everybody.

Have you went to Duet's support site?

Best way to disconnect firewire audio interface (power down apogee duet)

This may seem like a really naive question, but I am brand new to firewire as well as Macs, so forgive me.
It doesn't seem healthy to just leave my Apogee Duet powered via the firewire connection when I'm not using it for a length of time (ie - doing graphics rather than music). With any and all software that had been using it closed down, and my system prefs for audio back to non-duet input/output for audio, can the firewire cable to it just be disconnected, cutting power to it? Or should I power down the computer, then disconnect, and power back up?
Uh, and I guess I'm posting this question here because it seems more likely for there to be a number of Duet and/or audio firewire interface people here...
Thanks,
Apple

hi,
you can leave it active.
won't damage anything.
in fact, it might stop damage.
only thing i find is, if i switch the mac off totally, i get a ground loop (or lack of)occurring to my pwr amp/monitors.
you could yank the FW cable but it'll produce the loop (hum).
if your are using small; speakers, you might not hear this, because it's low, but it's still there.
DR9.

Mac OSX Mavericks 10.9 firewire audio problem on RME Fireface 800, MOTU 828 Mk II and Apogee Duet on late 2013 iMac i7

I just got the late 2013 iMac 3.5GHz Intel Core i7 and all my firewire based audio interfaces do not work properly although I upgraded to the latest drivers. iTunes or Youtube can play for a short and then there are unbrearable digital noises.
Apogee Duet is slightly better that can play for a few minutes. Then it may have short pause or digital noises. I need to reset the "Sample Rate" to other values to get it work again.
MOTU 828 mk II and RME Fireface 800 are having the most serious problems. Alternating the sample rate can sometimes help but often I need to reboot the iMac to get it work again. However, it works for only 1-2 minutes before the digital noises.
These are the software/drivers I installed:
- Apogee Maestro 2 version 2.8.8
- MOTU Universal Audio Installer for Mac OS X version 1.6.58373 (8/20/2013)
- RME version 3.19, firmware 2.77
I connect the fireware through Apple Thunderbolt to Firewire convertor.
These drivers are supposed to work with 10.9 but they don't. Anyone can help or share experience?

I've read in other forums that there are two issues that is causing this problem of chopping audio and freezing interfaces. One has to do with USB 2.0 /USB 3.0 issues in OS. The other seems to be an issue with the Fusion drive.
The fix for the fusion drive issue that has been shared online is to either:
Option #1. Don't use the fusion drive and create an external boot drive clone (either SSD or standard HD) and use as your primary drive (completely surpassing the internal fusion drive).
Option #2. Split the internal fusion drive. From there you can use them as two separate logical drives. Load your OS on one of the drives (SSD or HD). http://www.macworld.com/article/2015664/how-to-split-up-a-fusion-drive.html
Before, you do any of the above, make sure that you backup your current system setup.
I just received my imac (2013) with 3TB fusion and I plan on trying option #1. I bought a 3TB external USB drive which I plan to clone after I have the machine running. Once I clone the internal drive, I will test how the machine runs from both the internal fusion and the external to prove if this addresses the audio clipping/stopping problem. Hopefully, Apple will find a fix for this.
It is really a dissapointment that a brand new $2500+ machine and software was not tested to perform something that my 2008 MacBookPro and my home built Window XT machine (circa 2003) did without issue. I wished that I would have checked the forums about these issues before I purchased the machine.
You can do some searches online and find even more detail discussions on this topic.
Message was edited by: Juice5280

Using Firewire to Thunderbolt adapter for Apogee Duet

My question is two-fold.
I currently run Logic Pro 9 on my mid-2011 I-Mac. I am looking into purchasing a new apple laptop to run Logic Pro 9 on mainly for the advantage of portability. From what I have read so far I would benefit from the processing power of a Macbook Pro over the Air. Does anyone have input on this or experience running Logic 9 on these newer machines?
The second part of my question involves my recording audio interface -- the first generation firewire apogee Duet. If I were to get a new generation laptop it would not come with a Firewire 800 port. To circumvent this I would need the adapter linked below:
http://store.apple.com/us/product/MD464ZM/A/apple-thunderbolt-to-firewire-adapte r
The reviews indicate that it is not great for bus-powered external drives. Would the Apogee interface be in the same boat as these?
Would I want to trust sending audio signal through and from the computer with an adapter in between?
Any input or experience with this would be awesome. At worst, I could use a newer laptop for mixing and not tracking. And then upgrade my audio interface to the newer generation Duet at a later time.
Thanks!

I've been searching for such a device too. I need to perform a data transfer to MBA from a MBP and FW800 drive. For now, I can hook it up to a MBP and use AirDrop or simple wireless transfer...
This site keeps news on new peripherals: http://thunderboltreviews.com/
The Belkin Dock looks promising, but still expensive. Simple adapters are still aways and the first ones out are going to cost a pretty penny still (~$30-$40 is my guess). The dock from Belkin may be worth the cost in that sense. Except it seems to need an external power source.
Sigh, Thunderbolt hasn't really come out with a bang, but just more of a sizzle...sorry for the pun.
Someone had come up with a concept Apple Thunderbolt Pro Display. It was pretty cool. Built-in discrete graphics card, bluray superdrive, and all the ports you would ever need (among other things). Oh how I wish Apple would be willing to build such a thing.
Anways, let me know if you find a simple TB to FW800 adapter.

Apogee Duet 2x2 Firewire vs Apogee duet USB

Couldn't find a better place to post this.If anyone has used both please let me know what I would be loosing for the
Apogee Duet 2x2 FireWire audio interface (Standard).The cost is a lot lesser than the USB.

Is the n
Bob Lyons wrote:
I use both. The older firewire model is better for my monitors. There's no loud crack and pop when the computer wakes up, or when other things happen. So I'm going to keep it for that.
The new usb model is better for recording with the built in limiter. If you can do without that feature, or if I had to choose one, I'd keep the old one because that's the one I'm using all day every day.
I hope that helps.
Is the 'new' one the less expensive one?

After downloading osx 10.9.2 when i open my logic pro 9 and begin to audition loops that came with lp9 i get a message that says "audio device has been removed and then a second message the " select driver not found(-10202). my interface is a apogee duet

after downloading osx 10.9.2 when i open my logic pro 9 and begin to audition loops that came with lp9 i get a message that says "audio device has been removed and then a second message the " select driver not found(-10202). my interface is a apogee duet. Can anyone provide a solution to this problem. Thanks

YES!!! YES!!! YES!!!
I got it!!! Yes!!!
Guys, I've solved my problem about that error -10202 (Selected driver not found).
I have installed in my Mac Pro (OS X 10.5.8) a document with an extension ".rsrc" to correct the position of the accents in my keyboard, like acute accent, tilde and circumflex.
That file is called "U.S. - International.rsrc" and it's stored in the following path:
"Macintosh HD/Library/Keyboard Layouts"
So, when it's properly installed, I can choose 2 country flags on the right side of the menu bar (U.S. - International and Brazilian).
That's the clue!
When I pick up "U.S. - International", my keyboard works fine with the accents, >>>BUT<<< Logic Pro 9 doesn't recognize my audio driver; and when I pick up "Brazilian", my keyboard doesn't work with the accents exactly as it shows me on each key, BUT Logic Pro 9 DOES recognize my audio driver.
So, when I want to write anything out, I will pick up the "US - International" and when I want to work on the Logic Pro 9, I will pick up "Brazilian".
I hope I can help all of you.
Regards,
Renato Veiga.

Apogee Duet FireWire skipping/stuttering audio

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