Apogee Jam No longer working after 1.1 update?

Question

My apogee jam is no longer working after updating to Garageband 1.1. I have an Ipad 2 with firmware 4.3.3.
Specifically what happens is:
1. I open the garageband app
2. I select the guitar amp
3. I plug the Jam chord into Ipad (guitar is already connected to cord)
4. Jam light goes green, blue, bright green then green
When Jam light goes bright green, the monitor button in garageband goes dim and doesn't work.
I've tried plugging my guitar in first, then starting garageband, no difference in results.
I have tried turning the monitor "on" prior to pluging in the jam, when I do this the monitor/sound gate window stays open until the Jam bright green goes on, then it disappears and the monitor button goes dim.
Outside the garageband app, the ipad does recognize the Jam in settings, general.
What's worse (for me...) is that I backed up the Ipad in itunes thinking that app data would also be backed up (as I read that in a description of backup). I then deleted garageband from the ipad and then restored it from itunes. Guess what, lost all my songs... Bummed out... Why wouldn't my songs be backed up???
Anyway, any ideas on the Jam issue would be greatly appreciated. I'm hoping I am just overlooking a setting?

Answer 1

Unfortunately, I don't believe that Apple keeps prior versions of Apps available at the store. GB was the first app I purchased there day one of my Ipad, incredibly worth the $, and I did actually look to see if you could go back legitimately.This is just one of the many reasons to JBreak your devices, so that you can go backward if you need to. This is a perfect example of why Apple should make prior versions available, but they think they know it all and never make mistakes, so that will never happen. Again, this is why folks take things into their own hands and why the scene exists. There are plenty of abuses, more than not IMO, but here is a perfect example of how people are screwed and can't use their Jams any longer without a JBroken device. They obviously know that this issue exists, they have employees on these forums. It will be months if ever they fix this issue, because the number of owners of Jam, although in the thousands, is small potatoes compared to the Apple owner universe. I believe it will only be fixed if Apogee is able to put enough pressure on Apple. If you see the Jam removed from the Apple store and GB site you know that Apple is choosing not to fix it, because they won't sell or promote it directly and then have to deal with complaints and returns. But even this will happen slowly...
Actually it occurs to me that Apogee may have to redesign the Jam AGAIN in order to get it working with 1.1 on Ipad 2 and Iphone 4s (devices with the newer processor). I wonder if they will recall or replace the Jams for people who now have Jams not compatible with Garageband. Again, Apple should be posting a warning for Jam owners on the Garageband download page, but that will never happen because Apple doesn't care about small potatoes.
Message was edited by: Rickd3333
Message was edited by: Rickd3333