Apogee Jam to Ipad 4 via 30-8 pin adapter- Doesnt work

I bought an Apogee Jam yesterday and attempted to connect it to my Ipad 4 via the Apple 30-8 pin connector (Genuine connector, very expensive)
I followed the instructions for the Jam and nothing happened.
When first plugged into the Ipad the LEd gopes green for 2 seconds or so then goes blue. I start Garage band (or any other amp app) and try to start a session, and the LED remains blue.
This is drivingme nuts. The sole reason I bought an IPad was for guitar recording.
I called the Apple stroe and they were no help (called 2 local stores) they even refused to elt me come in and update the firmware on the Jam.
Would the firmware udpate fix this (assuming I can find soemone with a Mac) or do I have to return my Jam and wait for the Irig HD or similar?
Or do I have to return my Ipad?
Thanks

Okay so I thought I'd update this for anyone in a similar situation:
Called another Apple store, worse than useless, wont even let me plug into an ipad or Iphone in the store to isolate if my Ipad is faulty. So much for genius support.
Anyway I bit the bullet and called Apogee, I was on the phone for an hour (£10 in international call charges). Ran a number of tests on my Ipad and PC (The Jam will work with a PC to a degree, at least enough to remove a faulty Ipad from the equation).
Turns out the unit was faulty.
I returned it to my local guitar store, who transferred a few units from other stores in order to check agains t other new, out of the box units.
I tried 3 units, on my Ipad, an Iphone 5, the store owners Macbook and the store PC. All 3 units were dead. Same exact fault on all three units.
Tried half a dozen different guitars and cables to remove those from the equation. All dead.
Store owner took all of the units home to try on his Ipad 2 last night, I am waiting to hear if he got any of them working.
t looks like I might have to wait for the Irig HD, or get a Line 6 mobile In instead.

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Message was edited by: Rickd3333
Message was edited by: Rickd3333

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I was looking in the forum about this "problem" I have but I dodnt found anything and even in internet all around.
So the thing is that I have this Apogee JAM that I use with my iMac and GarageBand.
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Message was edited by: Rickd3333
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