App 200 Error- Blackberry Torch

Out of the blue my blackberry has a App Erro 200, reset, I took the battery out and the sim card, waited 30 minutes, then put back in, still have error. I can not use the phone in any way.  What needs to be done to fix it?  I am not technical so easy instructions please.
THanks
Lynn

from: http://www.blackberry.com/support
Error 200: BlackBerry Device Software error
Error 545: Incompatible file system
Try the following actions:
Reset your smartphone.
If the error message still appears after you reset your smartphone, reload your BlackBerry Device Software. The reload process deletes your smartphone data.
If the error message still appears after you reload your BlackBerry Device Software, contact your wireless service provider.

Similar Messages

  • App 200 error

    Hi,
    My colleague has a Torch which, upon powering on, gives him an App 200 error then a white screen.
    I have tried the resolution posted here http://supportforums.blackberry.com/t5/BlackBerry-World/App-Error-200/td-p/1376105  but this doesnt work, as with the battery out of the device the Blackberry Desktop Software is not detecting a device attached to the computer. My colleague verifies the device is attached with a snug fit to the USB port on the computer. If I replace the battery, the device is detected. However, the resolution still doesnt work because this method shows I have all the current software versions (ie no update).
    Can I have another resolution please?
    Solved!
    Go to Solution.

    Hi , 
    If Desktop Softwareis able to recognizes your device then when connected then you should  try this Knowledge Base :
    KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows
    If it fails or you still unable to reload the OS then finally try this Knowledge Base :
    KB27956 :  How to recover a BlackBerry smartphone from any state
    Try it and let us know.
    Click " Like " if you want to Thank someone.
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  • Not able to download apps to my BlackBerry Torch 9810

    Hi everyone.  New BB user here.  Just picked up a BB Torch 9810.  Set up my BlackBerry ID and have no problem accessing pretty much everything - except App World.  When I attempt to download an app or go to the My World tab I get a legal notice regarding "BlackBerry App World and BlackBerry Payment Service..."  When I accept the agreement, nothing happens.  Won't let me download the app I've selected, just goes right back to the app description.  I try clicking on the My World tab and no matter how many times I accept the agreement it won't let me do anything; just keeps asking me to accept the agreement again.  I've already tried uninstalling and redownloading App World, yet I continue to get the error.
    I like the phone but without the ability to download apps it's fairly useless to me.  Any suggestions would be greatly appreciated!
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    susanra0918, please have a look at this discussion:
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  • App World Error - Blackberry Identity & Missing Service Book

    Carrier: Sun Cellular Philippines
    Model info and OS version :
    Blackberry 8520
    v5.0.0.1036 (Bundle 1682, Platform 5.2.0.104)
    File Free     111788476 bytes
    Did a battery pull fix your issue?
    No
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    Dropbox v1.0.55
    Blackberry App World v3.1.2.32
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    Blackberry Maps v5.0.0
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    Blackberry Protect v1.0.10.25
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    1. How to repair the Blackberry Identity so that I can possibly use the App World and restore my Apps?
    2. How to restore the Service Book of Blackberry App World?
    3. How to fix 907 COD Error even though the link that I'm checking is from the RIM site [which I think should not be buggy]?
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    Hi and Welcome to the Community!
    Oh how I do wish you'd provided a complete list of all the KB's you have already tried...for you see, that's the only way to be sure if what I'm about to tell you is redundant or not! But, alas, lacking the information, I choose to risk it.
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    Occam's Razor nearly always applies when troubleshooting technology issues!
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  • HELP!! App 200 error? Cannot click on/select anything on Home Screen/no buttons work.

    I have a BlackBerry Curve 8330 and it's worked great until last night. I kept pulling it out of my pocket and it would be off. And when i would turn it back on, i'd put it back in my pocket to wait for it to start up and when I looked at it again, it would be off again. so I finally waited to watch it and see when it was cutting off, and when the home screen came up, i scrolled over everything as normal and it appeared to be working fine, it would still say the name of the app i was hovering over.. but when i tried to click that, which has been my text message mailbox the most, it doesnt do anything. nothing happens at all. It's like it doesnt even realize I'm clicking it. And the enter button on the bottom right doesnt work either. and I try to turn it off to restart it and the end button doesnt work. No Keys or Clicking with the scroll ball works, just scrolling? I can only restart it if I take the battery out. And last night when I plugged it in and took the battery out and restarted it, it suddenly worked, but after having it off the charger for a while it stopped and started again when i plugged it back in, but the batter life is completely charged and fine. and the second time i plugged it in, something came up saying App error 200, reset. so i clicked reset and it worked fine all night and day today until tonight when it's started doing the same thing, except now nothing will make it work. Taking the battery out while it's charging, nothing at all. i've taken the battery out and restarted it atleast 20 times since I've been home. It's really frusterating. Can someone tell me why this is happening?? And maybe how to fix it?! Much appreciation.

    You may have to do a reload of the OS. Some app on the phone is causing trouble intermittently I'm guessing. Here is what you can do:
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    Kijana
    Please remember to:
    1. Mark Accept as Solution on the appropriate post once your issue has been resolved
    2. Give Kudos to helpful posts (click the star next to the post)
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  • Error app 200

    j'ai telecharger facebook sur mon blackberry 8520 et me propose de redémarrer se que j'ai fait  il est écrie error app 200 comment fair?
    fall
    Solved!
    Go to Solution.

    Please try it and let us know if you feel any problem .
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    Click " Like " if you want to Thank someone.
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  • Incompatiblity of app world 4.0 with blackberry torch 9800

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    karanintouch wrote:
    Thanks Again for the reply.
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  • Blackberry 9320 Error after upgrading app world, bbm, blackberry id

    Hi,
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    If want to thanks click "Like", if problem solved by this post then click "Solution" so others can find it

    Hi Stevanuscolonne
    Sorry to hear about your bad experience with your previous BlackBerry !
    As a BlackBerry lover myself , I 'm glad you chosen BlackBerry again and Bold 9900 is indeed a good device . Its has a good processor and a huge internal memory and ofcourse some good features. 
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     KB14320 : How to maximize battery life and free memory on the BlackBerry smartphone.
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    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • My Blackberry Torch 9580 is unusable. Please help!!!!

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    Hi Prabhurk,
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    Follow the installation steps from apploader once again. Please make sure to check ur control panel if you have any other versions of os bundles, delete them and install new update and go thru process 
    The link for update :
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    Proudful & loyal Blackberry supporter ..
    throwing mud at others makes you happy now but in future you might end up in sinking in mud lake.. wake up b4 it happens. Be secure
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  • App start error

    Hi,
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    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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    dear friends,
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    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter

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