App 523 Err reset--continued frustration

Hi there I am a new poster to this board and would appreciate any suggestions on this issue.  I have tried to correct this error with remarks from many previous posts.  This is happening on 2 blackberries in our firm while the others are unaffected.  They are all on a BES(we have 2).  One user has a tendency to download apps where the other only uses the device for email straight and simple.  I have tried the following over the last month or so and this error keeps cropping up on only these 2 users with intermittent frequency ( sometimes daily otherwise weekly)
1. Wiped and reloaded blackberry, readded to BES
2. Warranty replaced blackberry ( new devices)
3. Changed bb server ( new BES)
4. SIM Swapped ( new SIMS)
5. Reset to factory
6. Cleared and reloaded OS, removed all APPS
7. Moved Exchange mail store
8. Removed duplicated and possibly problematic calendar items with appointment prompts.
9. I have called AT&T and RIM both seem unsure of how to solve this issue.
All of these steps have happened numerous times at this point these devices are in 2 different offices, used in 2 completely different ways and 2 different time zones.  They both are new with new batteries, sims, and servers.  I would welcome any further ideas.
Thank you

In JLCmder, a "wipe" and "resettofactor" are not the same thing.
Do the wipe.
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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    Occam's Razor nearly always applies when troubleshooting technology issues!
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    Occam's Razor nearly always applies when troubleshooting technology issues!
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