App and back up/restore help
Hi I'm hoping someone can help me with a relatively minor issue I have.
My phone was sent away and when I got it back I didn't restore it from my backup straight away because I thought it was going to have to be sent away again, anyway it didn't and in the meantime I've started playing minecraft on my phone with my kids. We've built quite a good little world for us and now I don't want to restore my phone because I'll lose it all, but I really need my contacts and other info back.
How can I back up minecraft which will save the game data and then restore my iphone and then get minecraft back with the world we've all created together?
If it was just me I wouldn't mind but my 2 boys love playing on this particular world so I don't want to lose it . Thank you, Kym
Hi Wimbo04,
Welcome to the Apple Support Communities!
I understand that you need to restore your iPhone from a backup but do not want to lose your game data within Minecraft. In this situation, it may be worth Contacting the app developer to see if your game data is saved solely on your iPhone or within an account with them. Please use the instructions in the Contact the app developer section of the attached article for information on completing this process.
If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support
Best regards,
Joe
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