.app applications doesn´t work

Hi!
I'm exporting from Flash Professional CS5.5 with Air 3.1 to .air and .app files. The application is working fine on .air extension, but when I try to install the .app file it open always with Flash Player and obviously doesn't work.
I've tried exporting from windows and mac, tested on Lion and Snow Leopard with the same results... I assume Adobe Air is installed and working properly because .air files work well.
PS: It should be noted that the .app size is 13Mb and the .air 300kb
Ty!

Hopefully this link helps:
http://www.dummies.com/how-to/content/publish-a-flash-cs5-movie.html

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Here it is. Hope that helps. Thank You.
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28/01/15 21:57:12,044 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d25ec0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,046 App Store[1494]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.appstore/ modes[1]=0700: Permission denied
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28/01/15 21:57:12,053 CalendarAgent[1495]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.CalendarAgent/ modes[1]=0700: Permission denied
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28/01/15 21:57:12,485 ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/App%20Store_2015-01-27-212748_M acBook-Pro-de-HV.crash
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*** First throw call stack:
0   CoreFoundation                      0x00007fff8951a66c __exceptionPreprocess + 172
1   libobjc.A.dylib                     0x00007fff8a6fb76e objc_exception_throw + 43
2   CoreFoundation                      0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
3   Foundation                          0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4   AddressBook                         0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
5   AddressBook                         0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
6   AddressBook                         0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
7   AddressBook                         0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
8   AddressBook                         0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
9   AddressBook                         0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
10 AddressBook                         0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
11 AddressBook                         0x00007fff8b99d3a1 +[ABAddressBook addressBookWithDatabaseDirectory:options:] + 54
12 AddressBook                         0x00007fff8ba87370 -[PHXSource addressBook] + 146
13 CardDAVPlugin                       0x00000001096cbfd0 -[PHXCardDAVSource addressBook] + 47
14 AddressBookSourceSync               0x00000001075ca28e AddressBookSourceSync + 8846
15 AddressBook                         0x00007fff8b9a4d2e __55-[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:]_block_invoke + 16
16 CoreFoundation                      0x00007fff8943b385 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 133
17 CoreFoundation                      0x00007fff8943aa89 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 313
18 AddressBook                         0x00007fff8b9a4d04 -[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:] + 168
19 AddressBook                         0x00007fff8b9a4c46 -[NSArray(ABArrayAdditions) _abMap:] + 91
20 AddressBookSourceSync               0x00000001075ca05e AddressBookSourceSync + 8286
21 AddressBookSourceSync               0x00000001075ca4fb AddressBookSourceSync + 9467
22 libdyld.dylib                       0x00007fff933045c9 start + 1
23 ???                                 0x0000000000000001 0x0 + 1
28/01/15 21:57:12,606 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f369d0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
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*** First throw call stack:
0   CoreFoundation                      0x00007fff8951a66c __exceptionPreprocess + 172
1   libobjc.A.dylib                     0x00007fff8a6fb76e objc_exception_throw + 43
2   CoreFoundation                      0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
3   Foundation                          0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4   AddressBook                         0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
5   AddressBook                         0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
6   AddressBook                         0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
7   AddressBook                         0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
8   AddressBook                         0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
9   AddressBook                         0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
10 AddressBook                         0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
11 AddressBook                         0x00007fff8b99d3a1 +[ABAddressBook addressBookWithDatabaseDirectory:options:] + 54
12 AddressBook                         0x00007fff8ba87370 -[PHXSource addressBook] + 146
13 CardDAVPlugin                       0x00000001096cbfd0 -[PHXCardDAVSource addressBook] + 47
14 AddressBookSourceSync               0x00000001075ca28e AddressBookSourceSync + 8846
15 AddressBook                         0x00007fff8b9a4d2e __55-[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:]_block_invoke + 16
16 CoreFoundation                      0x00007fff8943b385 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 133
17 CoreFoundation                      0x00007fff8943aa89 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 313
18 AddressBook                         0x00007fff8b9a4d04 -[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:] + 168
19 AddressBook                         0x00007fff8b9a4c46 -[NSArray(ABArrayAdditions) _abMap:] + 91
20 AddressBookSourceSync               0x00000001075ca05e AddressBookSourceSync + 8286
21 AddressBookSourceSync               0x00000001075ca4fb AddressBookSourceSync + 9467
22 libdyld.dylib                       0x00007fff933045c9 start + 1
23 ???                                 0x0000000000000001 0x0 + 1
28/01/15 21:57:12,606 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f369d0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
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28/01/15 21:57:12,609 LaterAgent[1500]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.lateragent/ modes[1]=0700: Permission denied
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28/01/15 21:57:12,043 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d251b0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
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28/01/15 21:57:12,046 App Store[1494]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.appstore/ modes[1]=0700: Permission denied
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28/01/15 21:57:12,051 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c41440 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,053 CalendarAgent[1495]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.CalendarAgent/ modes[1]=0700: Permission denied
28/01/15 21:57:12,056 com.apple.xpc.launchd[1]: (com.apple.ReportCrash[1497]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
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*** First throw call stack:
0   CoreFoundation                      0x00007fff8951a66c __exceptionPreprocess + 172
1   libobjc.A.dylib                     0x00007fff8a6fb76e objc_exception_throw + 43
2   CoreFoundation                      0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
3   Foundation                          0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4   AddressBook                         0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
5   AddressBook                         0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
6   AddressBook                         0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
7   AddressBook                         0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
8   AddressBook                         0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
9   AddressBook                         0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
10 AddressBook                         0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
11 AddressBook                         0x00007fff8b99d3a1 +[ABAddressBook addressBookWithDatabaseDirectory:options:] + 54
12 AddressBook                         0x00007fff8ba87370 -[PHXSource addressBook] + 146
13 CardDAVPlugin                       0x00000001096cbfd0 -[PHXCardDAVSource addressBook] + 47
14 AddressBookSourceSync               0x00000001075ca28e AddressBookSourceSync + 8846
15 AddressBook                         0x00007fff8b9a4d2e __55-[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:]_block_invoke + 16
16 CoreFoundation                      0x00007fff8943b385 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 133
17 CoreFoundation                      0x00007fff8943aa89 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 313
18 AddressBook                         0x00007fff8b9a4d04 -[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:] + 168
19 AddressBook                         0x00007fff8b9a4c46 -[NSArray(ABArrayAdditions) _abMap:] + 91
20 AddressBookSourceSync               0x00000001075ca05e AddressBookSourceSync + 8286
21 AddressBookSourceSync               0x00000001075ca4fb AddressBookSourceSync + 9467
22 libdyld.dylib                       0x00007fff933045c9 start + 1
23 ???                                 0x0000000000000001 0x0 + 1
28/01/15 21:57:12,606 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f369d0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,607 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f375a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,609 LaterAgent[1500]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.lateragent/ modes[1]=0700: Permission denied
28/01/15 21:57:12,619 Problem Reporter[1499]: Failed to connect (_imageWell) outlet from (ProblemReportWindowController) to (NSImageView): missing setter or instance variable
28/01/15 21:57:12,682 com.apple.xpc.launchd[1]: (com.apple.CalendarAgent[1495]) Service exited due to signal: Illegal instruction: 4
28/01/15 21:57:12,682 com.apple.xpc.launchd[1]: (com.apple.CalendarAgent) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
28/01/15 21:57:12,713 ReportCrash[1497]: Saved crash report for CalendarAgent[1495] version 8.0 (316) to /Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215712_MacBoo k-Pro-de-HV.crash
28/01/15 21:57:12,746 ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215343 _MacBook-Pro-de-HV.crash
Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.imfoundation.IMRemoteURLConnectionAgent): The _DirtyJetsamMemoryLimit key is not available on this platform.
Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d251b0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d25ec0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:12 MBP-de-HV App Store[1494]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.appstore/ modes[1]=0700: Permission denied
Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c407a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c41440 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:12 MBP-de-HV CalendarAgent[1495]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.CalendarAgent/ modes[1]=0700: Permission denied
Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.ReportCrash[1497]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.appstore.18776[1494]): Service exited due to signal: Illegal instruction: 4
Jan 28 21:57:12 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for App Store[1494] version 2.0 (376.6.2) to /Users/HV/Library/Logs/DiagnosticReports/App Store_2015-01-28-215712_MacBook-Pro-de-HV.crash
Jan 28 21:57:12 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/App%20Store_2015-01-27-212748_M acBook-Pro-de-HV.crash
Jan 28 21:57:12 MBP-de-HV.lan AddressBookSourceSync[1498]: Could not get real path for Address Book lock folder: open() for F_GETPATH failed.
Jan 28 21:57:12 MBP-de-HV.lan AddressBookSourceSync[1498]: *** Assertion failure in -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:], /SourceCache/AddressBook/AddressBook-1563/Framework/AddressBookUI/ABProcessShar edLock.m:57
Jan 28 21:57:12 MBP-de-HV.lan AddressBookSourceSync[1498]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: lockFilePath != nil'
*** First throw call stack:
0   CoreFoundation                      0x00007fff8951a66c __exceptionPreprocess + 172
1   libobjc.A.dylib                     0x00007fff8a6fb76e objc_exception_throw + 43
2   CoreFoundation                      0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
3   Foundation                          0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4   AddressBook                         0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
5   AddressBook                         0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
6   AddressBook                         0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
7   AddressBook                         0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
8   AddressBook                         0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
9   AddressBook                         0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
10 AddressBook                         0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
11 AddressBook                         0x00007fff8b99d3a1 +[ABAddressBook addressBookWithDatabaseDirectory:options:] + 54
12 AddressBook                         0x00007fff8ba87370 -[PHXSource addressBook] + 146
13 CardDAVPlugin                       0x00000001096cbfd0 -[PHXCardDAVSource addressBook] + 47
14 AddressBookSourceSync               0x00000001075ca28e AddressBookSourceSync + 8846
15 AddressBook                         0x00007fff8b9a4d2e __55-[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:]_block_invoke + 16
16 CoreFoundation                      0x00007fff8943b385 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 133
17 CoreFoundation                      0x00007fff8943aa89 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 313
18 AddressBook                         0x00007fff8b9a4d04 -[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:] + 168
19 AddressBook                         0x00007fff8b9a4c46 -[NSArray(ABArrayAdditions) _abMap:] + 91
20 AddressBookSourceSync               0x00000001075ca05e AddressBookSourceSync + 8286
21 AddressBookSourceSync               0x00000001075ca4fb AddressBookSourceSync + 9467
22 libdyld.dylib                       0x00007fff933045c9 start + 1
23 ???                                 0x0000000000000001 0x0 + 1
Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f369d0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f375a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:12 MBP-de-HV LaterAgent[1500]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.lateragent/ modes[1]=0700: Permission denied
Jan 28 21:57:12 MBP-de-HV.lan Problem Reporter[1499]: Failed to connect (_imageWell) outlet from (ProblemReportWindowController) to (NSImageView): missing setter or instance variable
Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.CalendarAgent[1495]): Service exited due to signal: Illegal instruction: 4
Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.CalendarAgent): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
Jan 28 21:57:12 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for CalendarAgent[1495] version 8.0 (316) to /Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215712_MacBoo k-Pro-de-HV.crash
Jan 28 21:57:12 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215343 _MacBook-Pro-de-HV.crash
Jan 28 21:57:13 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.lateragent[1500]): Service exited due to signal: Illegal instruction: 4
Jan 28 21:57:13 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.lateragent): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
Jan 28 21:57:13 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for LaterAgent[1500] version ??? to /Users/HV/Library/Logs/DiagnosticReports/LaterAgent_2015-01-28-215713_MacBook-P ro-de-HV.crash
Jan 28 21:57:13 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/LaterAgent_2015-01-28-215345_Ma cBook-Pro-de-HV.crash
Jan 28 21:57:13 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.AddressBook.SourceSync[1498]): Service exited due to signal: Abort trap: 6
Jan 28 21:57:13 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.AddressBook.SourceSync): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
Jan 28 21:57:13 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for AddressBookSourceSync[1498] version 9.0 (1563) to /Users/HV/Library/Logs/DiagnosticReports/AddressBookSourceSync_2015-01-28-21571 3_MacBook-Pro-de-HV.crash
Jan 28 21:57:13 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/AddressBookSourceSync_2015-01-2 8-215344_MacBook-Pro-de-HV.crash
Jan 28 21:57:14 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.imfoundation.IMRemoteURLConnectionAgent): The _DirtyJetsamMemoryLimit key is not available on this platform.
Jan 28 21:57:14 MBP-de-HV.lan secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c34510 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:14 MBP-de-HV.lan secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c350c0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:14 MBP-de-HV soagent[1507]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.soagent/ modes[1]=0700: Permission denied
Jan 28 21:57:14 --- last message repeated 1 time ---
Jan 28 21:57:14 MBP-de-HV.lan soagent[1507]: Could not get real path for Address Book lock folder: open() for F_GETPATH failed.
Jan 28 21:57:14 MBP-de-HV.lan soagent[1507]: *** Assertion failure in -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:], /SourceCache/AddressBook/AddressBook-1563/Framework/AddressBookUI/ABProcessShar edLock.m:57
Jan 28 21:57:14 MBP-de-HV.lan soagent[1507]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: lockFilePath != nil'
*** First throw call stack:
0   CoreFoundation                      0x00007fff8951a66c __exceptionPreprocess + 172
1   libobjc.A.dylib                     0x00007fff8a6fb76e objc_exception_throw + 43
2   CoreFoundation                      0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
3   Foundation                          0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4   AddressBook                         0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
5   AddressBook                         0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
6   AddressBook                         0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
7   AddressBook                         0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
8   AddressBook                         0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
9   AddressBook                         0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
10 AddressBook                         0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
11 IMCore                              0x00007fff9509b80b IMTranscriptChatItemEqual + 176400
12 libdispatch.dylib                   0x00007fff93103c13 _dispatch_client_callout + 8
13 libdispatch.dylib                   0x00007fff93103b26 dispatch_once_f + 117
14 IMCore                              0x00007fff950524eb OBJC_METACLASS_$_IMSPIMessage + 455538043
15 IMCore                              0x00007fff95087650 IMTranscriptChatItemEqual + 94037
16 libdispatch.dylib                   0x00007fff93103c13 _dispatch_client_callout + 8
17 libdispatch.dylib                   0x00007fff93103b26 dispatch_once_f + 117
18 IMCore                              0x00007fff95086964 IMTranscriptChatItemEqual + 90729
19 IMCore                              0x00007fff9508827b IMTranscriptChatItemEqual + 97152
20 IMCore                              0x00007fff95052f76 OBJC_METACLASS_$_IMSPIMessage + 455540742
21 IMCore                              0x00007fff9508a88f IMTranscriptChatItemEqual + 106900
22 CoreFoundation                      0x00007fff894648a6 ___forwarding___ + 518
23 CoreFoundation                      0x00007fff89464618 _CF_forwarding_prep_0 + 120
24 IMCore                              0x00007fff95088146 IMTranscriptChatItemEqual + 96843
25 IMCore                              0x00007fff9508843e IMTranscriptChatItemEqual + 97603
26 IMCore                              0x00007fff950885fc IMTranscriptChatItemEqual + 98049
27 IMCore                              0x00007fff9508887d IMTranscriptChatItemEqual + 98690
28 MessagesHelperKit                   0x0000000101661dae MessagesHelperKit + 7598
29 libdispatch.dylib                   0x00007fff93103c13 _dispatch_client_callout + 8
30 libdispatch.dylib                   0x00007fff93103b26 dispatch_once_f + 117
31 libobjc.A.dylib                     0x00007fff8a6f41b5 _class_initialize + 649
32 libobjc.A.dylib                     0x00007fff8a6f3f7f _class_initialize + 83
33 libobjc.A.dylib                     0x00007fff8a704777 lookUpImpOrForward + 322
34 libobjc.A.dylib                     0x00007fff8a6ee1ac objc_msgSend + 236
35 Foundation                          0x00007fff8de18669 -[NSBundle loadAndReturnError:] + 693
36 MessagesHelperKit                   0x0000000101664045 MessagesHelperKit + 16453
37 libdispatch.dylib                   0x00007fff93108323 _dispatch_call_block_and_release + 12
38 libdispatch.dylib                   0x00007fff93103c13 _dispatch_client_callout + 8
39 libdispatch.dylib                   0x00007fff9310fcbf _dispatch_main_queue_callback_4CF + 861
40 CoreFoundation                      0x00007fff8946dc79 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
41 CoreFoundation                      0x00007fff8942a30f __CFRunLoopRun + 2159
42 CoreFoundation                      0x00007fff89429858 CFRunLoopRunSpecific + 296
43 Foundation                          0x00007fff8de43849 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 278
44 Foundation                          0x00007fff8df3f24f -[NSRunLoop(NSRunLoop) run] + 74
45 soagent                             0x0000000101656be5 soagent + 3045
46 libdyld.dylib                       0x00007fff933045c9 start + 1
Jan 28 21:57:14 MBP-de-HV com.apple.xpc.launchd[1] (com.amazon.music[1506]): Service exited with abnormal code: 1
Jan 28 21:57:14 MBP-de-HV com.apple.xpc.launchd[1] (com.amazon.music): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
Jan 28 21:57:14 MBP-de-HV.lan com.apple.dock.extra[288]: SOHelperCenter main connection interrupted
Jan 28 21:57:14 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.soagent[1507]): Service exited due to signal: Abort trap: 6
Jan 28 21:57:14 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for soagent[1507] version ??? to /Users/HV/Library/Logs/DiagnosticReports/soagent_2015-01-28-215714_MacBook-Pro- de-HV.crash
Jan 28 21:57:14 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/soagent_2015-01-28-215346_MacBo ok-Pro-de-HV.crash

Report an app that doesn't work

Can someone please tell me how to report an app that doesn't work and get a refund?
The app won't allow feedback (as soon as you type anything the "Submit" button is disabled) and the link for its support goes to a web site that appears to be totally unrelated.
The "Report a problem" link on iTunes just takes me to the generic support page with a 1000 links to various forums etc. That's for nothing Apple.
I can provide more details but I don't even know if this is the right place yet.
Now maybe it's just me being a newbie with this whole Apps/iPad thing but it is NOT a user-friendly system IMO.
Rob

Express Lane is indeed how you contact the iTunes Store. The page I provided the link to is the one you reach when you click "Contact Support" in the sidebar.
Is there no simple way to immediately cancel an order if you realize in the first fifteen minutes that it is not working as expected?
There is no way to cancel an order at all, not within fifteen minutes, not within fifteen seconds. Once you click the "buy" button, you've purchased the item, and the Terms of Sale for the iTunes Store state clearly that "all sales are final". So if you are requesting a refund, you have to email the iTunes Store via the form you reach through Express Lane, explain the reasons for the request and hope that iTunes Store Customer Service will grant you an exception.
Regards.

My App Store doesn't work, it says there is no connection possible, but Safari and iTunes Store are working perfektly

my app store doesn't work, it says there is no connetion possible but safari and the itunes store ars working perfectly, so whats wrong ???

Hi..
Installing the Mac OS X 10.6.8 Update Combo reinstalls the App Store for you. It's ok to do this even though you are already running v10.6.8
Restart your Mac after the combo is installed. Then try the App Store.
If that didn't help, if you have anti virus software installed, you need to disable that. And third party apps such as Little Snitch can prevent access to the App Store as well.

My app store doesn't work at all....safari doesn't work properly....it shows something like super fish....if i try to login to app store it shows connection failed. i wanted to re install osx or install yosemite beta

my app store doesn't work at all....safari doesn't work properly....it shows something like super fish....if i try to login to app store it shows connection failed. i wanted to re install osx or install yosemite beta

HI ..
The only way to reinstall OS X on a Mac already running v10.9 is to use OS X Recovery.
Starrtup your Mac while holding down the Command + R keys.
From there you should be able to access the built in utilities to repair the startup disk and reinstall OS X.
Please read > OS X Recovery

HT4009 How do I get A refund on an IPAD app that doesn't work ? Vendor says I have to go to Apple.

How do I get A refund on an IPAD app that doesn't work ? Vendor says I have to go to Apple.

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

Since I downloaded the last updated, the app PODCAST doesn't work. Wha should I do guys?

Since I downloaded the last updated, the app PODCAST doesn't work. Wha should I do guys?

it didnt work. I also erase the podcast that I has and reinstall it

My App Store doesn't work in my iPhone... Why?

My App Store doesn't work in my iPhone.
This white screen and doesn't connect, Is down?

Hi, Mari_MEL.
Thank you for visiting Apple Support Communities.
I understand that you are unable to connect to the App Store on your iPhone. Here is the troubleshooting article that I would go through when experiencing this issue.
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update(iOS 5 or later) or connecting your iOS device to iTunes and clickingCheck for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guidefor your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Can't connect to the iTunes Store
http://support.apple.com/en-us/HT201400
Cheers,
Jason H.

GPO don't run specified windows applications doesn't work to in win 8.1. any ideas why?

GPO "don't run specified windows applications" doesn't work to in win 8.1. any ideas why? it is enabled and list of progs is entered however I can still run all progs on list. This is a local machine not on a domain. I must
have this work to disable games, IE, MSpaint, etc. Computer has been restarted since enabling the GPO and also have enforced the GPO via CMD prompt. worked fine on windows 8 and 7.

Any success ?
Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
the thread.

The Videos application doesn't work in my ipod touch

The Videos application doesn't work and movies cannot be played on both my 3rd and 4th generation ipod touches

Make an appointment at the Genius Bar of an Apple store or contact AppleCare and get a replacement set of headphones under your warranty.

IOS5 app Reminders doesn't work in my iPhone 4

Hola. Tengo un iPhone 4 hace casi un año. Le actualicé el sistema a iOS 5 pero la aplicación Reminders no funciona. Si se ejecuta, pero no aparece el símbolo + para añadir tareas.
Hi. I have an iPhone 4 almost a year ago. I upgrade the system to iOS5, but the app Reminders doesn't work properly. It opens, but the add task button doesn't appears, so I can't add the reminder note.

Hi, Mari_MEL.
Thank you for visiting Apple Support Communities.
I understand that you are unable to connect to the App Store on your iPhone. Here is the troubleshooting article that I would go through when experiencing this issue.
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update(iOS 5 or later) or connecting your iOS device to iTunes and clickingCheck for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guidefor your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Can't connect to the iTunes Store
http://support.apple.com/en-us/HT201400
Cheers,
Jason H.

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