App Builder: unable to Sign In

We are not able to Sign In to DPS App Builder with all of our "DPS App Builder" accounts. We have the problem on all stations.
http://status.adobedps.com/ does not see any problems with the App Builder.
Thanks
Haeme Ulrich

Yes Dashboard is also fine here.
It could be that the alarm clock will be a little earlier today for some technic guys in Seattle
Haeme Ulrich

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App builder v27 Android sign

Is there a known issue about signing an Android app with a .keystore key with App Builder v27?
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Right now it always says "not a valid key" when I try to sign and download it.
Also with a freshly generated .keystore (using keytool) it returns the same error. It works instead with an old .p12 certificate I already had.
Could it be an incompatibility with the keytool version I used to generate the key or what?
It is quite strange I cannot use anymore a still valid key.

Hi guiott,
I'm facing the same problem. By saying moving it to the root of the disk, can you specify the path?
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Hope App Builder team can solve this problem ASAP, as we need to do the app submission for our client.
Thanks..

App Builder: "Impossible to sign application". Because of old version OS X?

Hello,
I've created my certificates and mobileprovisioning files without any weird signs in their names. When trying to download my ipa (or zip) file from the App Builder, an error is prompted saying : "Impossible to sign the application". I have searched like crazy for a solution, but without any results. Any suggestions? I have a (very) old version of OS X (version 10.5.8.). Could that be the reason?
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Simon

I assume you meant 10.6.8, not 10.5.8. We have definitely seen some issues lately on 10.6.8, and upgrading the OS will almost certainly resolve it. Another thing to check is that you have the most recent version of Java installed.
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Hello i need some help with adobe app builder

i just had an issue where i could not get my app move to app builder said (error could login failed)
now i removede the app builder from applications and are trying to install new one but i cant find it anywhere.

There is a link to download App Builder when you sign in to the DPS Dashboard (http://digitalpublishing.acrobat.com). There is also a link on the DPS install help page.
http://helpx.adobe.com/digital-publishing-suite/help/installing-digital-publishing-tools.h tml

Title ID not accepted in App Builder

Hello,
I've recently lauched a new Professional DPS account, but the app builder is not accepting the email (title ID). The ID/password is working perfectly fine in the folio builder and folio producer, which makes this really confusing. All of the download credits are showing up in the DPS portal, so the account appears to be set up. Can anyone help with this? Thanks.
Darin

When you set up your accounts using the Account Admin tool on the Dashboard, there are three account types:
Admin - lets you assign account roles and view download data
DPS App Builder - lets you sign in to DPS App Builder and build apps
Application - used for Title ID and creating/publishing folios
It sounds like you're trying to sign in using an account that has only an Application role, not a DPS App Builder role. You can either configure your Application account to also include the DPS App Builder role, or you need to assign the DPS App Builder role to a different account, sign in to App Builder with that account, and then use the Application account as the Title ID. I believe that most publishers have a single account with a DPS App Builder role rather than assigning both roles to each account.
More info here:
http://help.adobe.com/en_US/digitalpubsuite/using/WS9293e1fb3b977c5c-6c5b4101331de1fd6a-80 00.html

Unable to sign in to ovi store and download apps

I received two download links from the Nokia website upon request. Clicking on the link gets me to the download site and it asks me to sign in or register if I don't have a Nokia account. Whoever designed this was either on drugs or intoxicated, because without a nokia account they don't send you a download link in the first place. Since I do post this message here, I obviously did register and have an account. The problem is, my username and Password is not being recognized and it sends me into a never ending loop, with other words I am unable to sign in and download the application.
i am at my wits ends and I am fuming at Nokia for giving me such a hard time to download a simple mobile app.
My phone model is the E71x and both apps I received the link for are supposed to be compatible with this model.
Has anybody ever had a similar problem? Please enlighten me if you know the solution.
Thanks.
Solved!
Go to Solution.

I think I got the solution!!!!!
Yesterday I was so fed up with it, spending from 09:00 till 22:00 trying to fix this, but finally it works on my Nokia E72.
I noticed that every time I filled in my username, it first showed me alternative names and texts. When I chose the right one, it put an extra space behind it. Then I found that this auto tekst thing was messing **bleep** up.
Open a new text message ( SMS ), fill in a receiver, and subject and then go to the message text field. Than hit the 'options' button. Scroll down, until you find an option like text options. ( I have a Dutch version here ). Because I hate my computer/phone to interfere with thing I type I de-selected all options and voila.... it works.
We would like to inform you that we have edited your post as it is unwise to publish your email address on forums like this.

Signing failed issue with app builder

"Message was edited by: bicknell1 Ok well I kept trying and the App Builder finally launched, but still have the same problem of 'Signing failed, please try again' for the digital signature at the end of the process. Even though it failed, it put an .ipa on the desktop, but when launched in iTunes its only 15.7mb when it should be around 180mb which tells me that the Folio is not loading into the App Builder properly. Please advise. Thx"
I have the same problem, I tried to recreate the certificates and provisioning files that look good, then I tried to change the version and republish the app (from v25 to v24) but nothing.
Can you contact me Neil? So I send you the log files ( but I don't know how to create them).
Thank you in advance for the help

Neil thanks for the link,
I am a member Creative Cloud Single Edition, I had an article entitled,
I put a title When updating and tried again but nothing.
Certificates are valid from the keychain because I have both the public and private key associated with the certificate inside the private key.
I have no articles with the name "cover_h" or "cover_v."
I updated the java for mac os x version 10.7.5.
But no, I always error.
I do not know what to feel.
Do you have other useful links for finding the cause of the error?
Thank you in advance for the help.

Why am I unable to sign in to app store or iTunes store?

I am unable to sign into my apple ID to use app store because it says the ID hasn't been used in ITunes store. But it won't let me do that either.

Reset your iPad. You need to start all over again with setting up your ipad and use a real email address that's already created.

App Builder - Create App from InDesign - "Sign In Failed - Please Try Again"

I'm launching the App Builder from the Folio Builder Panel in InDesign (CC), by selecting my folio and choosing "Create App". When App Builder launches, it immediately errors, saying "Sign in failed, pelase try again". I can select "Log Out" in the corner, and Log In (successfully), but then a message box appears telling me to create an app I need to launch app builder from the folio builder panel.
I have read the support article regarding folio and article names causing an error, but all my names appear to be ok - all just smallcase, no spaces or special characters.
Anyone have any tips?
Thanks,
Gary

Make sure that you use your Creative Cloud account to sign in to the Folio Builder panel, and then choose Create App. If that doesn't work, try signing out of the Folio Builder panel, choose Create App, and then sign in.

I am unable to sign into the App and iTunes Store.

Hi
I recently bought an ipad mini , a few months old . Since yesterday I am unable to sign in to the app and iTunes Store. When I clink on a game link I want to install I am asked for my password and then a pop up appears saying I cannot connect to the App Store .
I have changed my password , checked my settings and also checked my wifi connection .
I hope someone can help .
Regards
Yamini

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-thttp://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes-http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311http://support.apple.com/kb/ht1311
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Why am I unable to sign-in as prompted when attempting to update apps?

When i attempt to update an app, the popup says "sign-in required." The options provided are Cancel or Continue. But when I select Continue, nothing happens. I am unable to update the apps.

Hi, Jim4313.
Thank you for visiting Apple Support Communities.
I would recommend closing all open applications in multitasking and power cycling the device. If the issue persists try signing into the iTunes Store on the device through Settings > iTunes & App Store > click on the Apple ID > Sign In. Make sure to attempt the updates after processing each steps.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
You can also try signing into the iTunes Store via iTunes on your computer. Once you do this, follow any of the prompts it requests and then try processing the updates.
Cheers,
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Unable to 'Sign In' to Facebook App

I am unable to sign into the Facebook app for my Palm Pre. I have NEVER been able since first downloading it... and I would really like to try it instead of having to go to the web.
When I input my login information (which I'm sure it works because I have no problem signing in on the web) and click the 'Sign In' button... the processing circle appears for maybe a second and then nothing happens.
I have tried deleting it, reinstalling it and trying to sign in again but no dice.
The version of the app is v1.0.0 if that helps.

tail /var/log/messages
When I click Sign in I get the following NPE (Null Pointed Exception). I don't want to nuke all my personal data, just to make an app work, so deleting all apps and data doesn't make sense. This is a bug plain and simple.
2010-03-04T20:02:29.716979Z [262241] palm-webos-device user.crit LunaSysMgr: {LunaSysMgrJS}: com.palm.app.facebook: Error: Error - unable to get accounts {"errorCode": "ErrorGenericMethodException", "errorText": "Service Method Exception: java.lang.NullPointerException"}, palmInitFramework330:2510

HT204380 I am currently unable to sign into FaceTime with my apple I'd but I can sign on to the App Store why is that?

I am currently unable to sign into FaceTime with my apple I'd but I can sign on to the App Store why is that?

Troubleshooting FaceTime
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I am unable to sign into app store

I am unable to sign into App Store

well you can go onto the icloud website and use the email and password you use on the app store and try to login in with that because its the same one for the app store. if that doesnt work you have been either using the wrong password or the wrong email

I understand there have been outages. I was unable to sign into iTunes but within the last 5 minutes I was able to sign in- but not download apps. Has anyone else seen improvements in regards to the outages?

I understand there have been outages. I was unable to sign into iTunes but within the last 5 minutes I was able to sign in- but not download apps. Has anyone else seen improvements in regards to the outages?

Yeah...in United States...everything is back up...but still a little creaky and slow.

App Builder: unable to Sign In

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