App could not be installed from Windows Store, Error code:0x80240031

i have tried many times but same error exits only with this app (Perfect 365), rest all apps are being installed easily and are working.
how can i install this app(Perfect 365) and what does this error code mean.

I to am getting this error trying to update from Win 8 x64 Pro Upgrade edition to Win 8.1. Only using Windows defender and Windows Firewall. A couple things to note:
1. My connection to the Internet on this machine is through my phone only, currently have no other means of reaching the Internet, so could this possibly be ISP related? Does the "Windows Store" use some other port rather than 80 or 8080? What ports
does it use? No documentation on this...
2. I ran a system refresh, same exact results. Using "sfc /scannow" finds no errors. I'm close to backing up and FFR-ing at this point.
3. Updates through good old "Windows Update" from control panel install just fine. System (including drivers) are all up-to-date.
4. Other app updates (for "Sports" "Music" and "Video" apps) will not install from the store either. These fail with 0x80072f8 though.
5. Tried "wsreset" and got the same results. I'm admin on the machine and account is tied to my MS Live account.
I'm at a loss here. Ideas?

Similar Messages

Not able to sign in to Company Portal app installed from Windows Store

Not able to sign in to Company Portal app installed from Windows Store .I'm using Workplace joined (Intune + SCCM 2012 R2) Windows 10 Laptop.
Following is the error which I got while trying to sign in with my Intune trail account
Any idea much appreciated :)
--- Exception Details ---
System.Exception: Authentication failed because response data could not be parsed.
Stack Trace:
at Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.IntuneAuthenticationService.<UpdateContextFromAuthenticationResponseAsync>d__c.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.IntuneAuthenticationService.<AuthenticateAsync>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Management.Services.SelfServicePortal.ViewModels.ServiceLoginPageViewModel.<AuthenticateAsync>d__b.MoveNext()
2014-10-30T17:44:27.6437234Z
VERB MethodEnter
Common 1800
c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 Microsoft.Management.Services.SelfServicePortal.ViewModels.Common.ApplicationStatusMonitor - CheckMonitoringCapable() Enter
2014-10-30T17:44:27.6437234Z
INFO Event
None 0
User is not authenticated, monitoring is not capable.
2014-10-30T17:44:27.6437234Z
VERB MethodLeave
Common 1801
c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 Microsoft.Management.Services.SelfServicePortal.ViewModels.Common.ApplicationStatusMonitor - CheckMonitoringCapable() Leave
2014-10-30T17:44:27.6437234Z
VERB MethodEnter
Common 1800
c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 Microsoft.Management.Services.SelfServicePortal.ViewModels.Common.ApplicationStatusMonitor - DelayPolling() Enter
2014-10-30T17:44:27.6437234Z
INFO Event
None 0
Attempting to delay polling task for '30' seconds.
2014-10-30T17:44:45.9431915Z
INFO Event
Application 611
c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 WebAuthenticationBroker AuthenticateAsync to url: https://go.microsoft.com/fwlink/?LinkID=314087&&appru=ms-app://s-1-15-2-2666988183-1750391847-2906264630-3525785777-2857982319-3063633125-1907478113/&api-version=1.1
returned result:Success
2014-10-30T17:44:45.9431915Z
INFO Event
Application 611
c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 WebAuthenticationBroker returned result:Success
2014-10-30T17:44:45.9744572Z
INFO Event
Application 208
c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 Authentication failed because response data could not be parsed.
Exception:
System.ArgumentException: User agent string ("Mozilla/5.0 (Windows NT 6.4; Win64; x64; Trident/7.0; MSAuthHost/1.0; rv:11.0) like Gecko") does not contain match for Windows version regex pattern ("Windows
NT (?<Version>6\.2|6\.3)").
Parameter name: userAgent
at Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.AuthenticationResponseData.GetWindowsVersion(String userAgent)
at Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.AuthenticationResponseData..ctor(String responseData)
at Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.IntuneAuthenticationService.<UpdateContextFromAuthenticationResponseAsync>d__c.MoveNext()
Response Data:
wresult=eyJ0eXAiOiJKV1QiLCJhbGciOiJodHRwOi8vd3d3LnczLm9yZy8yMDAxLzA0L3htbGRzaWctbW9yZSNyc2Etc2hhMjU2IiwieDV0IjoieE42Z05aYlhvYmRRMkhhbl8yT08xTUZ1SHFZIn0.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.bZmz4BNmW1sg90bmUED-y0gSpR3qFfHpBZz6jf_7pMIEiO-n8TF8aPryDgLE0_pOXBBxjGZj2CjvvCjKE3xtc_RCfQ66f8sPjJDk5nDn87Zqr3nuybcWyr_QJzLAV-wrqBQyZbhiKXjAHByQfovl25EJEljwiYc8gvDAh6mSpOiSNDRo51iycmtFPJVg9SLomONTtrIvNI-c4OksER4smKiuV989EBxA2IUUbuUMpEXArFBtAJMQe4IyDCdVV_c-45i69cVNeIjcc9WkzgUx4wkdMOVXY-TVKGkyW67Iu62dU_3fJhRJ6Cc_ZfSFWby-QB9Vj-1qu3LdtkU4z4LX_Q&tokenCookie=eyJ0eXAiOiJKV1QiLCJhbGciOiJodHRwOi8vd3d3LnczLm9yZy8yMDAxLzA0L3htbGRzaWctbW9yZSNyc2Etc2hhMjU2IiwieDV0IjoieE42Z05aYlhvYmRRMkhhbl8yT08xTUZ1SHFZIn0.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.bZmz4BNmW1sg90bmUED-y0gSpR3qFfHpBZz6jf_7pMIEiO-n8TF8aPryDgLE0_pOXBBxjGZj2CjvvCjKE3xtc_RCfQ66f8sPjJDk5nDn87Zqr3nuybcWyr_QJzLAV-wrqBQyZbhiKXjAHByQfovl25EJEljwiYc8gvDAh6mSpOiSNDRo51iycmtFPJVg9SLomONTtrIvNI-c4OksER4smKiuV989EBxA2IUUbuUMpEXArFBtAJMQe4IyDCdVV_c-45i69cVNeIjcc9WkzgUx4wkdMOVXY-TVKGkyW67Iu62dU_3fJhRJ6Cc_ZfSFWby-QB9Vj-1qu3LdtkU4z4LX_Q&userId=dd6a6db8-3f7a-4084-9fa1-198d5ca0905b&tokenExpiry=1196&serviceLocatorUrl=https%3A%2F%2Fmanage.microsoft.com%2FRestUserAuthLocationService%2FRestUserAuthLocationService%2FServiceAddresses&userAgent=Mozilla%2F5.0+%28Windows+NT+6.4%3B+Win64%3B+x64%3B+Trident%2F7.0%3B+MSAuthHost%2F1.0%3B+rv%3A11.0%29+like+Gecko
2014-10-30T17:44:45.9744572Z
VERB MethodLeave
Common 1801
c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.IntuneAuthenticationService - AuthenticateAsync() Leave
2014-10-30T17:44:45.9744572Z
ERR_ Event
ViewModel 2202
c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 System.Exception: Authentication failed because response data could not be parsed. ---> System.ArgumentException: User agent string ("Mozilla/5.0 (Windows NT 6.4; Win64; x64; Trident/7.0; MSAuthHost/1.0; rv:11.0)
like Gecko") does not contain match for Windows version regex pattern ("Windows NT (?<Version>6\.2|6\.3)").
Parameter name: userAgent
at Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.AuthenticationResponseData.GetWindowsVersion(String userAgent)
at Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.AuthenticationResponseData..ctor(String responseData)
at Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.IntuneAuthenticationService.<UpdateContextFromAuthenticationResponseAsync>d__c.MoveNext()
--- End of inner exception stack trace ---
at Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.IntuneAuthenticationService.<UpdateContextFromAuthenticationResponseAsync>d__c.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.IntuneAuthenticationService.<AuthenticateAsync>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Management.Services.SelfServicePortal.ViewModels.ServiceLoginPageViewModel.<AuthenticateAsync>d__b.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Management.Services.SelfServicePortal.ViewModels.ServiceLoginPageViewModel.<AuthenticateWithExceptionHandlingAsync>d__6.MoveNext()
==========================================================
2014-10-30T17:44:57.6486693Z VERB
MethodLeave Common
1801 c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 Microsoft.Management.Services.SelfServicePortal.ViewModels.Common.ApplicationStatusMonitor - DelayPolling() Leave
2014-10-30T17:44:57.6486693Z VERB
MethodEnter Common
1800 c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 Microsoft.Management.Services.SelfServicePortal.ViewModels.Common.ApplicationStatusMonitor - CheckMonitoringCapable() Enter
2014-10-30T17:44:57.6486693Z INFO
Event None
0 'Microsoft.Management.Services.SelfServicePortal.Common.Portable.DataAccess.IApplicationsRepository' is not registered, monitoring is not capable.
2014-10-30T17:44:57.6486693Z VERB
MethodLeave Common
1801 c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 Microsoft.Management.Services.SelfServicePortal.ViewModels.Common.ApplicationStatusMonitor - CheckMonitoringCapable() Leave
2014-10-30T17:44:57.6486693Z VERB
MethodEnter Common
1800 c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 Microsoft.Management.Services.SelfServicePortal.ViewModels.Common.ApplicationStatusMonitor - DelayPolling() Enter
2014-10-30T17:44:57.6486693Z INFO
Event None
0 Attempting to delay polling task for '30' seconds.
==========================================================
Anoop C Nair (My Blog www.AnoopCNair.com)
- Twitter @anoopmannur -
FaceBook Forum For SCCM

I just noticed the same. Looking at the following error message it seems to do a version check and based on the results of that check I would think that it's not supported yet.
System.ArgumentException: User agent string ("Mozilla/5.0 (Windows NT 6.4; Win64; x64; Trident/7.0; MSAuthHost/1.0; rv:11.0) like Gecko") does not contain match for Windows version regex pattern ("Windows NT (?<Version>6\.2|6\.3)").
My Blog: http://www.petervanderwoude.nl/
Follow me on twitter: pvanderwoude

"App could not be installed because its resources have been modified"

Error message pops up when trying to install Fifa 12 and NFS:HP on my iphone 4 (from my computer). When I try to download them directly from the phone an error message pops up saying something pretty close to "app could not be installed. Login from computer and download from there". Both install fine on my ipod touch. I have tried syncing and re-syncing and even system restore on my ipod. I have tried unauthorising and authorizing itunes. This is really frustrating. Any Help?!?!?

You would be better to look at the support pages of Coradine. For instance: http://help.coradine.com/kb/logten-pro-iphone/how-to-sync-logten-pro-iphone-to-t he-mac

I cannot open my Itunes? I keep getting this message: "The Itunes app could not be opened. An unknown error occurred. (-50) Help! I have also tried to uninstall and reinstall, but get the message that ITunes.msi cannot be found.

Why am I getting this message when I try to open my ITunes: "The Itunes app could not be opened. An unknown error occurred (-50)."?

http://support.apple.com/kb/TS3694#error14
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.

Finder can not complete the operasjonen because some information in «Firefox.app» could not be read or be written (malfunction code -36)

Upon downloading firefox 3.6.16 it suddenly stop loading and provides this explanation:
Finder can not complete the operasjonen because some information in «Firefox.app» could not be read or be written (malfunction code -36)
What do I have to to come around this ?
brgds
J.Bakke

Aint you quick to jump to conslusions? So becasue one thing isn't working of the hundreds of things I donwloaded doesnt work, my drivers are broken?
Ok then, let me download some other things to make sure
Minecraft: it worked ✓
Firefox: it worked✓
Synthesia: it worked✓
iExplorer: it worked✓
Pencil: it worked✓
Flash: it worked✓
Synfig was made in 2006, so it's not unlikely that it might not work for some people. By 'some people', I mean me. I was just asking if it was something on my side, but if that's all you got, I think it's highly unlikely that it's my fault. I don't even want it anymore, I got Flash Professional. I was just wondering. I could have sworn you used to write more detailed answers before jumping striaght to conclusions. 'Did this happen to you on anything else?' or maybe even 'Why don't you complain to them?' would have been fine.

Some data in ... could not be read or written. (Error code -36).

Hello.
I just got a Lacie 512mb disk, and thought it would be ideal for running my iTunes library off of. Got the disk, ran it through its paces, hooked it up to my Mac mini, and I can't seem to copy hardly any files over. Here's one error (but you can replace "iTunes Library" with any song and it's the same thing)...
'The Finder cannot complete the operation because some data in "iTunes Library" could not be read or written. (Error code -36).'
So, I think there's disk or file damage, etc. I boot off an external and run Disk Utility, DiskWarrior and TechToolPro against it - everything checks out fine.
But I can't copy files from the mini's internal to my external Repair Boot disk or the Lacie 512. Always that same -36.
So, at first I think it's the mini, then I think it's the Lacie, because it's new, so I reformat it: same issue. And that coupled with it won't copy to my Repair Boot, makes me think the mini again.
But, I've got a g1 iPod mini hooked up (formatted in hfsj+), and I can copy this file to the iPod mini, but no where else. I not sure what this makes me think.
And, I can duplicate the file on the Mac mini. In fact, if it's a song file that won't copy (none of them will), I can play it just fine.
Thanks.
Mac mini Mac OS X (10.4.3)

I experienced a problem in a familiar way.
After a recording session I tried to copy the complete folder with session and sound files to another disk (original and target disk both LaCie d2 250 FW800).
Somehow the proces stopped prompting an -36 error over some files.
When I look up these files in the Finder, it seems to have an iTunes audio-file icon instead of a ProTools audio-file icon (and so other standard app to open with). All the other files will copy fine. The files will play with quicktime in the preview window.
Any-one a solution?
Almost seems like some kind of copy protection, like implied earlier in this thread. I hope it's not. These are the originals...

SSIS BULK INSERT unsing UNC inside of ForEach Loop Container Failed could not be opened. Operating system error code 5(Access is denied.)

Hi,
I am trying to figure out how to fix my problem
Error: Could not be opened. Operating system error code 5(Access is denied.)
Process Description:
Target Database Server Reside on different Server in the Network
SSIS Package runs from a Remote Server
SSIS Package use a ForEachLoop Container to loop into a directory to do Bulk Insert
SSIS Package use variables to specified the share location of the files using UNC like this
\\server\files
Database Service accounts under the Database is runing it has full permission on the share drive were the files reside.
In the Execution Results tab shows the prepare SQL statement for the BULK insert and I can run the same exact the bulk insert in SSMS without errors, from the Database Server and from the server were SSIS package is executed.
I am on a dead end and I don’t want to re-write SSIS to use Data Flow Task because is not flexible to update when metadata of the table changed.
Below post it has almost the same situation:
https://social.msdn.microsoft.com/Forums/sqlserver/en-US/8de13e74-709a-43a5-8be2-034b764ca44f/problem-with-bulk-insert-task-in-foreach-loop?forum=sqlintegrationservices

Insteresting how I fixed the issue, Adding the Application Name into the SQL OLAP Connection String Fixed the issue. I am not sure why SQL Server wasn't able to open the file remotely without this.

HT4623 I was updating my iPhone 4S when the internet got disconnected. By the time I get connected again it could not restore due to an unknown error code 1611, pls help

was updating my iPhone 4S when the internet got disconnected. By the time I get connected again it could not restore due to an unknown error code 1611, pls help

Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
Or it could be an Apple problem and you will have to wait.

Cannot move any files into trash to delete them. I get a Trash warning box saying "The Finder cannot complete the operation because some data in 'file name' could not be read or written.(Error code - 36)".Macbook has so much data it is almost not working

Cannot move any files into trash to delete them. I get a Trash warning box saying "The Finder cannot complete the operation because some data in 'file name' could not be read or written.(Error code - 36)".Macbook has so much data it is almost not working.
I have tried reseting to factory settings by removing battery and holding down the power switch for more than 5 sec but this does nothing.
Any ideas would be greatly appreciated as I think with so much unwanted data on the desktop and other places the whole os will crash very soon.
Thanks, Rick

The hard drive may be dying anyway, or the directory damaged because it is so full. You should never let the hard drive get over 85% full.
A -36 error is a read/write error.
All you did with the power is reset the SMC. Does nothing to reset everything to factory settings.
Do you have your original 10.4 installer discs for the MacBook?
Is your data backed up?

Problems Installing App Downloaded from iTunes Store; Error Code 0xE800000C.

I am unable to install a new app downloaded from the iTunes Store. I can connect with and download from iTunes with no problems. But when I go to install the new app, the installation first appears to proceed okay, but after several minutes a message shows up saying that the app was not installed, and giving this error code: 0xE800000C. During the installation, the progress bar pauses for quite a while at about one-fourth of the way across, then suddenly goes all the way across, and after that is when the message shows up. I also tried installing another app, an earlier version of the first one, with the same result. I have tried rebooting the phone and disabling my computer antivirus. I have been able to install apps to this phone in the past using this same computer. My iPhone has the latest software and I have the latest version of iTunes.
Any ideas how I can resolve this problem?
Thanks.
Geoff

I actually found the answer to my problem. After posting this question I still proceeded to trying to find the answer through internet searches and noticed that my specific Fault Module Name was Quickset.qts. I uninstalled and then reinstalled it and now I can play the videos just fine.
Thank you for taking the time to read. hope this helps someone in the future.

How to check if the app is preloaded or installed from Windows Phone marketplace

I have an application which microsoft is preloading in some devices. I want to give offers to those users who are using these preloaded apps. But how can i distinguish if the app is preloaded or installed from marketplace on that device?

Try IsApplicationPreInstalled property in DeviceExtendProperties
https://msdn.microsoft.com/library/windows/apps/microsoft.phone.info.deviceextendedproperties(v=vs.105).aspx
Dim isPreinstalled As Boolean = DirectCast(DeviceExtendedProperties.GetValue("IsApplicationPreinstalled"), Boolean)
Gaurav Khanna | Microsoft .NET MVP | Microsoft Community Contributor

ITunes could not connect to the iTunes Store "Error Message"

I recently added iTunes 7.6 to my Windows XP operating system at the same time when I added an *Ion USB Turntable (TTUSB).* I currently have the 80G iPod with the larger video screen. I added in the supplied software of the EZ Vinyl Converter. The software reads from Gracenote and imports into iTunes okay. But now my PC cannot access the iTunes store to buy songs, read the tracks on the discs, or display new album artwork. The diagnostic read the network connectivety test, the CD/DVD drive, and iPod connectivity tests all read okay. I followed the directions on checking the network settings under the Internet Options Tool "Connections" Lan Settings and the Automatic detection and still no dice. All I get is "Make sure your network is active."
Can anybody help out their?
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
HP Pavilion 061 ED842AA-ABA M7250N
iTunes 7.6.2.9
QuickTime 7.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 1.1.4.7
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 425XXXXXXXXXXXXX
Current user is an administrator.
The current local date and time is 2008-07-06 01:07:54.
iTunes is not running in safe mode.
Video Display Information
RADEON X300 Series
RADEON X300 Series Secondary
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {1C6FC80D-7300-43A2-A78B-9DFA93BF7727}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: XXXXXXXXXXXX
Subnet Mask: XXXXXXXXXXXX
Default Gateway: XXXXXXXXXX
DHCP Enabled: Yes
DHCP Server: XXXXXXXXXX
Lease Obtained: Sun Jul 06 01:02:58 2008
Lease Expires: Sun Jul 06 02:02:58 2008
DNS Servers: 66.51.205.100
66.51.205.100
66.51.206.100
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
iTunes has never successfully accessed iTunes store.
** CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.0.7.3),
E: HL-DT-ST DVD-RAM GSA-H55N, Rev 1.03
Audio CD in drive.
Found 12 songs on CD, playing time 39:58 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 04:18:00
Track 3, start time 07:16:25
Track 4, start time 11:23:70
Track 5, start time 15:23:17
Track 6, start time 20:15:17
Track 7, start time 23:04:67
Track 8, start time 26:10:40
Track 9, start time 28:59:05
Track 10, start time 31:31:42
Track 11, start time 33:32:32
Track 12, start time 37:03:57
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 8 10 16 40 48.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.
** iPod/iPhone Connectivity Tests **
iPodService 7.6.2.9 is currently running.
iTunesHelper 7.6.2.9 is currently running.
Apple Mobile Device service 1.14.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801GB USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801GB USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801GB USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801GB USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801GB USB2 Enhanced Host Controller - 27CC. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
VIA OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Connected Device Information:
HP_ADMINIST (L:\), Fifth Generation iPod (iPod with video) running firmware version 1.3
Serial Number: 8K645xxxV9R
Bus Speed: 61440

I'm seeing this error on some, but not all, of my Windows XP machines. On my personal development XP box, I see this error if iTunes is closed when I try and access iTunes U via my transfer script or Stanford's.
"iTunes could not connect to the Music Store. The network connection was terminated unexpectedly. Make sure your network connection is active and try again."
The errors occured in IE 7 Beta, Firefox 1.5.x, and Firefox 2 Beta. In each case, iTunes U loaded after I clicked the 'ok' button in iTunes. I did notice that in Firefox's case an additional pop-up window appeared that asked whether or not I had iTunes; when I selected that I do have itunes, it transfered me to iTunes but generated the error.
After getting these errors on my Windows XP machine, I tried it on two different lab machines running Windows XP, and didn't get the error message once -- I tried it in IE 6, Firefox 1.0.x and Firefox 1.5.x and they all worked. It even worked with IE 7 Beta and Vista Beta.
Based on this, I think the problem must lie in how Windows registered iTunes, and the handshake just isn't happening properly.
Ken Newquist
Lafayette College

"iTunes could not connect to the Music Store" Error Message

Hello all,
I finally got my script running correctly and I can see the front page of my iTunesU site(Yay!). But I am getting an irritating error message, and what is unusual are the circumstances under which I see the error message and the circumstances under which I do NOT see the error message. Allow me to elaborate.
Scenario #1
I have iTunes open on my computer. I go to the login page I created on my school's website and login. I watch as the "Music Store" page on iTunes gives way to the front page of my iTunesU site. Perfection! This is the behavior I want!
Scenario #2
I DO NOT have iTunes open on my computer. I go to the login page I created on my school's website and login. I watch as iTunes begins to open and then spits out this error message:
"iTunes could not connect to the Music Store. An unknown error occurred. Make sure your network connection is active and try again."
There is also an error number attached to the error message but it changes from time to time with no explanation. Here is the strange part. If I just hit "OK" on the error message my iTunesU site opens fine.
I've tried this on my home and work computers and a friend's computer and the behavior is the same. Moreover I surfed over to the Stanford iTunesU login page: http://itunes.stanford.edu/ and I get the same behavior(which pretty much rules out in my mind that it is a problem with my script).
I guess it isn't a huge deal. Worse comes to worse we can tell the students and faculty, if you see an error message from iTunes just hit "OK". But I'm rolling out this slick new iTunesU site and this error message is like a scratch in the paint job. Plus my boss is looking over my shoulder like "what's that error?" and it is starting to detract from the computer whiz kid image I've worked so hard to cultivate
My possible suspects are:
iTunes - (Went over to the iTunes discussion board and a lot of people report similar error messages when trying to get into the Music Store but I couldn't find anyone who said hitting "OK" made it possible to proceed)
My script -(seems unlikely since Stanford has the same problem)
The configuration on the computers I've tested it on - (But I've tested it on three different computers!)
iTunesU - If this is the problem I'm hoping you people can help me.
So has anyone else experienced this?
Try to login into your iTunesU page with and without iTunes already open. See any error messages or weird behavior?
Try the same thing on Stanford's site: http://itunes.stanford.edu/
If you can repeat my result then post it here so Apple will know this is an issue. If you can't repeat my result then post it here so that I might know I need to look elsewhere for the problem.
Thank you for your kind attention.

I'm seeing this error on some, but not all, of my Windows XP machines. On my personal development XP box, I see this error if iTunes is closed when I try and access iTunes U via my transfer script or Stanford's.
"iTunes could not connect to the Music Store. The network connection was terminated unexpectedly. Make sure your network connection is active and try again."
The errors occured in IE 7 Beta, Firefox 1.5.x, and Firefox 2 Beta. In each case, iTunes U loaded after I clicked the 'ok' button in iTunes. I did notice that in Firefox's case an additional pop-up window appeared that asked whether or not I had iTunes; when I selected that I do have itunes, it transfered me to iTunes but generated the error.
After getting these errors on my Windows XP machine, I tried it on two different lab machines running Windows XP, and didn't get the error message once -- I tried it in IE 6, Firefox 1.0.x and Firefox 1.5.x and they all worked. It even worked with IE 7 Beta and Vista Beta.
Based on this, I think the problem must lie in how Windows registered iTunes, and the handshake just isn't happening properly.
Ken Newquist
Lafayette College

TS1702 "App could not be purchased at this time" error

Since upgrading to iOS7 every other app I try to install (free or paid) on my iPad 3 I get the "App could not be purchased at this time" box. After that the app store shows a the circling progress indicator rotating indefinitely below the app, and I can't click to try to install again.
The only way to get around to try installing the app again is to shut down and restart the iPad.
This has been happening since the release of iOS7 more than a month ago.
It's unlikely to be a network problem since it happened on various locations. The fact that I can't try to install again appears to be a bug to me.
Any ideas?
Thanks,
Flavio.

Same issue here.
I have emoji installed too, but i found out that the most simple/fastest way of getting arround this issue is:
- open app-store
- buy app
- type in password
- get error (spinning)
- double tap - home button
- close/quit app-store-app (swipe up)
- open app-store again
- buy again (says already bought)
- app installs
pretty annoying indeed. Restart is not nessasary, as its the same as force-quitting the app-store-app.

Mac OS X could not be installed on your computer -Error

I have a macbook pro with the Snow Leopard system but I wanted to delete everything and reinstall it. I inserted the DVD disk that came with my macbook pro and pressed c .I deleted my Macintosh HD with the disk utility and after restating my mac and trying to install the new system I got an error - A yellow triangle (Install Failed
Mac OS X could not be installed on your computer
the Installer could not copy the neccessary support files . ) the only thing I do is restart which I already did 5 times and I still get this error
I have been looking all over the internet and read everything but nothing worked -HOW CAN I FIX IT ?
Is there any chance that this has to do anything with the fact that I use to have windows which I deleted with boot camp . Before installing it again I tried to make partition to install Windows which for some reason didn't work ?
Thanks
Message was edited by: punk100
Message was edited by: punk100

Help us understand what you are about. In your initial post your wrote:
I wanted to delete everything and reinstall it.
Why? Were you experiencing problems with the installation? Is the HDD in the computer the original drive that came with the computer?
Here is the procedure for formatting:
• With computer shut down insert install disk in optical drive.
• Hit Power button and immediately after chime hold down the "C" key.
• Select language
• Go to the Utilities menu and launch Disk Utility.
• Select your HDD (manufacturer ID) in left side bar.
• Select Partition tab in main panel. (You are about to create a single partition volume.)
• Click on Options button
• Select GUID Partition Table
• Click OK
• Select number of partitions in pull-down menu above Volume diagram.
(Note 1: One partition is normally preferable for an internal HDD.)
• Type in name in Name field (usually Macintosh HD)
• Select Volume Format as Mac OS Extended (Journaled)
• Click Partition/Apply button at bottom of panel.
• Select Erase tab
• Select the sub-volume (indented) under Manufacturer ID (usually Macintosh HD).
• Check to be sure your Volume Name and Volume Format are correct.
• Click Erase button
• Quit Disk Utility.
Open installer and begin installation process.
If the above step by step directions don't work for you, your HDD may be defective.
cornelius

App could not be installed from Windows Store, Error code:0x80240031

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