App crush on book air 13in 2011
When I open the app YouDao Notes for 10 seconds, it's crashed. Here is the report:
Time Awake Since Boot: 210 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSPlaceholderDictionary initWithObjects:forKeys:count:]: attempt to insert nil object from objects[7]'
abort() called
terminating with uncaught exception of type NSException
I've already tried restart Mac, uninstall and reinstall the app several times. Still not working. How can I solve this problem? Thanks for help!!
Hi Linc. Thanks for your reply. Here is the complete report. Process: YoudaoNote [1060] Path: /Applications/YoudaoNote.app/Contents/MacOS/YoudaoNote Identifier: com.youdao.note.YoudaoNote Version: 1.3.1 (1917) App Item ID: 692678875 App External ID: 811715636 Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: YoudaoNote [1060] User ID: 501 Date/Time: 2015-04-12 09:16:13.297 +0200 OS Version: Mac OS X 10.10.3 (14D131) Report Version: 11 Anonymous UUID: 7A34356E-E6F2-D3F5-14B7-7E5E27CBE75E Time Awake Since Boot: 1100 seconds Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Application Specific Information: *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSPlaceholderDictionary initWithObjects:forKeys:count:]: attempt to insert nil object from objects[7]' abort() called terminating with uncaught exception of type NSException Application Specific Backtrace 1: 0 CoreFoundation 0x00007fff942ae03c __exceptionPreprocess + 172 1 libobjc.A.dylib 0x00007fff90e8176e objc_exception_throw + 43 2 CoreFoundation 0x00007fff94199e3f -[__NSPlaceholderDictionary initWithObjects:forKeys:count:] + 383 3 CoreFoundation 0x00007fff941afabb +[NSDictionary dictionaryWithObjects:forKeys:count:] + 59 4 YoudaoNote 0x0000000102cf14b3 YoudaoNote + 160947 5 YoudaoNote 0x0000000102cde557 YoudaoNote + 83287 6 YoudaoNote 0x0000000102cd6ec3 YoudaoNote + 52931 7 libdispatch.dylib 0x00007fff8b4f0323 _dispatch_call_block_and_release + 12 8 libdispatch.dylib 0x00007fff8b4ebc13 _dispatch_client_callout + 8 9 libdispatch.dylib 0x00007fff8b4f7cbf _dispatch_main_queue_callback_4CF + 861 10 CoreFoundation 0x00007fff942013f9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9 11 CoreFoundation 0x00007fff941bc68f __CFRunLoopRun + 2159 12 CoreFoundation 0x00007fff941bbbd8 CFRunLoopRunSpecific + 296 13 HIToolbox 0x00007fff959b756f RunCurrentEventLoopInMode + 235 14 HIToolbox 0x00007fff959b72ea ReceiveNextEventCommon + 431 15 HIToolbox 0x00007fff959b712b _BlockUntilNextEventMatchingListInModeWithFilter + 71 16 AppKit 0x00007fff923199bb _DPSNextEvent + 978 17 AppKit 0x00007fff92318f68 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346 18 AppKit 0x00007fff9230ebf3 -[NSApplication run] + 594 19 AppKit 0x00007fff9228b354 NSApplicationMain + 1832 20 libdyld.dylib 0x00007fff8f1e15c9 start + 1 Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x00007fff93cb7c82 __kill + 10 1 libsystem_platform.dylib 0x00007fff93447f1a _sigtramp + 26 2 ??? 000000000000000000 0 + 0 3 libsystem_c.dylib 0x00007fff93db5b53 abort + 129 4 libc++abi.dylib 0x00007fff8b493a21 abort_message + 257 5 libc++abi.dylib 0x00007fff8b4bb9d1 default_terminate_handler() + 267 6 libobjc.A.dylib 0x00007fff90e857d6 _objc_terminate() + 103 7 libc++abi.dylib 0x00007fff8b4b90a1 std::__terminate(void (*)()) + 8 8 libc++abi.dylib 0x00007fff8b4b9113 std::terminate() + 51 9 libobjc.A.dylib 0x00007fff90e855ff objc_terminate + 9 10 libdispatch.dylib 0x00007fff8b4ebc27 _dispatch_client_callout + 28 11 libdispatch.dylib 0x00007fff8b4f7cbf _dispatch_main_queue_callback_4CF + 861 12 com.apple.CoreFoundation 0x00007fff942013f9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9 13 com.apple.CoreFoundation 0x00007fff941bc68f __CFRunLoopRun + 2159 14 com.apple.CoreFoundation 0x00007fff941bbbd8 CFRunLoopRunSpecific + 296 15 com.apple.HIToolbox 0x00007fff959b756f RunCurrentEventLoopInMode + 235 16 com.apple.HIToolbox 0x00007fff959b72ea ReceiveNextEventCommon + 431 17 com.apple.HIToolbox 0x00007fff959b712b _BlockUntilNextEventMatchingListInModeWithFilter + 71 18 com.apple.AppKit 0x00007fff923199bb _DPSNextEvent + 978 19 com.apple.AppKit 0x00007fff92318f68 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346 20 com.apple.AppKit 0x00007fff9230ebf3 -[NSApplication run] + 594 21 com.apple.AppKit 0x00007fff9228b354 NSApplicationMain + 1832 22 libdyld.dylib 0x00007fff8f1e15c9 start + 1 Thread 1:: Dispatch queue: com.apple.libdispatch-manager 0 libsystem_kernel.dylib 0x00007fff93cb9232 kevent64 + 10 1 libdispatch.dylib 0x00007fff8b4eea6a _dispatch_mgr_thread + 52 Thread 2: 0 libsystem_kernel.dylib 0x00007fff93cb894a __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fff90ca140d start_wqthread + 13 Thread 3: 0 libsystem_kernel.dylib 0x00007fff93cb894a __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fff90ca140d start_wqthread + 13 Thread 4: 0 libsystem_kernel.dylib 0x00007fff93cb894a __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fff90ca140d start_wqthread + 13 Thread 5: 0 libsystem_kernel.dylib 0x00007fff93cb894a __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fff90ca140d start_wqthread + 13 Thread 6: 0 libsystem_kernel.dylib 0x00007fff93cb894a __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fff90ca140d start_wqthread + 13 Thread 7:: com.crashlytics.MachExceptionServer 0 libsystem_kernel.dylib 0x00007fff93cb34de mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fff93cb264f mach_msg + 55 2 com.youdao.note.YoudaoNote 0x0000000102da1482 0x102cca000 + 881794 3 libsystem_pthread.dylib 0x00007fff90ca3268 _pthread_body + 131 4 libsystem_pthread.dylib 0x00007fff90ca31e5 _pthread_start + 176 5 libsystem_pthread.dylib 0x00007fff90ca141d thread_start + 13 Thread 8: 0 libsystem_kernel.dylib 0x00007fff93cb894a __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fff90ca140d start_wqthread + 13 Thread 9:: Dispatch queue: com.apple.root.default-qos 0 libsystem_kernel.dylib 0x00007fff93cb78ca __connect + 10 1 libdispatch.dylib 0x00007fff8b4f0323 _dispatch_call_block_and_release + 12 2 libdispatch.dylib 0x00007fff8b4ebc13 _dispatch_client_callout + 8 3 libdispatch.dylib 0x00007fff8b4ee88f _dispatch_root_queue_drain + 935 4 libdispatch.dylib 0x00007fff8b4fcfe4 _dispatch_worker_thread3 + 91 5 libsystem_pthread.dylib 0x00007fff90ca3637 _pthread_wqthread + 729 6 libsystem_pthread.dylib 0x00007fff90ca140d start_wqthread + 13 Thread 10:: com.apple.NSURLConnectionLoader 0 libsystem_kernel.dylib 0x00007fff93cb34de mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fff93cb264f mach_msg + 55 2 com.apple.CoreFoundation 0x00007fff941bceb4 __CFRunLoopServiceMachPort + 212 3 com.apple.CoreFoundation 0x00007fff941bc37b __CFRunLoopRun + 1371 4 com.apple.CoreFoundation 0x00007fff941bbbd8 CFRunLoopRunSpecific + 296 5 com.apple.CFNetwork 0x00007fff8fe1e220 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434 6 com.apple.Foundation 0x00007fff8d2a1dc2 __NSThread__main__ + 1345 7 libsystem_pthread.dylib 0x00007fff90ca3268 _pthread_body + 131 8 libsystem_pthread.dylib 0x00007fff90ca31e5 _pthread_start + 176 9 libsystem_pthread.dylib 0x00007fff90ca141d thread_start + 13 Thread 11: 0 libsystem_kernel.dylib 0x00007fff93cb34de mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fff93cb264f mach_msg + 55 2 com.apple.CoreFoundation 0x00007fff941bceb4 __CFRunLoopServiceMachPort + 212 3 com.apple.CoreFoundation 0x00007fff941bc37b __CFRunLoopRun + 1371 4 com.apple.CoreFoundation 0x00007fff941bbbd8 CFRunLoopRunSpecific + 296 5 com.apple.AppKit 0x00007fff923e166b _NSEventThread + 137 6 libsystem_pthread.dylib 0x00007fff90ca3268 _pthread_body + 131 7 libsystem_pthread.dylib 0x00007fff90ca31e5 _pthread_start + 176 8 libsystem_pthread.dylib 0x00007fff90ca141d thread_start + 13 Thread 12:: com.apple.CFSocket.private 0 libsystem_kernel.dylib 0x00007fff93cb83fa __select + 10 1 libsystem_pthread.dylib 0x00007fff90ca3268 _pthread_body + 131 2 libsystem_pthread.dylib 0x00007fff90ca31e5 _pthread_start + 176 3 libsystem_pthread.dylib 0x00007fff90ca141d thread_start + 13 Thread 13:: JavaScriptCore::BlockFree 0 libsystem_kernel.dylib 0x00007fff93cb8136 __psynch_cvwait + 10 1 libc++.1.dylib 0x00007fff94008c95 std::__1::condition_variable::wait(std::__1::unique_lock&) + 47 2 com.apple.JavaScriptCore 0x00007fff92eed544 JSC::BlockAllocator::blockFreeingThreadMain() + 228 3 com.apple.JavaScriptCore 0x00007fff92ee2cff ***::wtfThreadEntryPoint(void*) + 15 4 libsystem_pthread.dylib 0x00007fff90ca3268 _pthread_body + 131 5 libsystem_pthread.dylib 0x00007fff90ca31e5 _pthread_start + 176 6 libsystem_pthread.dylib 0x00007fff90ca141d thread_start + 13 Thread 14:: JavaScriptCore::Marking 0 libsystem_kernel.dylib 0x00007fff93cb8136 __psynch_cvwait + 10 1 libc++.1.dylib 0x00007fff94008c95 std::__1::condition_variable::wait(std::__1::unique_lock&) + 47 2 com.apple.JavaScriptCore 0x00007fff92eedadb JSC::GCThread::waitForNextPhase() + 171 3 com.apple.JavaScriptCore 0x00007fff92eed938 JSC::GCThread::gcThreadMain() + 88 4 com.apple.JavaScriptCore 0x00007fff92ee2cff ***::wtfThreadEntryPoint(void*) + 15 5 libsystem_pthread.dylib 0x00007fff90ca3268 _pthread_body + 131 6 libsystem_pthread.dylib 0x00007fff90ca31e5 _pthread_start + 176 7 libsystem_pthread.dylib 0x00007fff90ca141d thread_start + 13 Thread 15:: JavaScriptCore::Marking 0 libsystem_kernel.dylib 0x00007fff93cb8136 __psynch_cvwait + 10 1 libc++.1.dylib 0x00007fff94008c95 std::__1::condition_variable::wait(std::__1::unique_lock&) + 47 2 com.apple.JavaScriptCore 0x00007fff92eedadb JSC::GCThread::waitForNextPhase() + 171 3 com.apple.JavaScriptCore 0x00007fff92eed938 JSC::GCThread::gcThreadMain() + 88 4 com.apple.JavaScriptCore 0x00007fff92ee2cff ***::wtfThreadEntryPoint(void*) + 15 5 libsystem_pthread.dylib 0x00007fff90ca3268 _pthread_body + 131 6 libsystem_pthread.dylib 0x00007fff90ca31e5 _pthread_start + 176 7 libsystem_pthread.dylib 0x00007fff90ca141d thread_start + 13 Thread 16:: JavaScriptCore::Marking 0 libsystem_kernel.dylib 0x00007fff93cb8136 __psynch_cvwait + 10 1 libc++.1.dylib 0x00007fff94008c95 std::__1::condition_variable::wait(std::__1::unique_lock&) + 47 2 com.apple.JavaScriptCore 0x00007fff92eedadb JSC::GCThread::waitForNextPhase() + 171 3 com.apple.JavaScriptCore 0x00007fff92eed938 JSC::GCThread::gcThreadMain() + 88 4 com.apple.JavaScriptCore 0x00007fff92ee2cff ***::wtfThreadEntryPoint(void*) + 15 5 libsystem_pthread.dylib 0x00007fff90ca3268 _pthread_body + 131 6 libsystem_pthread.dylib 0x00007fff90ca31e5 _pthread_start + 176 7 libsystem_pthread.dylib 0x00007fff90ca141d thread_start + 13 Thread 17: 0 libsystem_kernel.dylib 0x00007fff93cb894a __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fff90ca140d start_wqthread + 13 Thread 0 crashed with X86 Thread State (64-bit): rax: 0x0000000000000000 rbx: 0x0000000112995ee0 rcx: 0x0000000112995a68 rdx: 0x0000000000000000 rdi: 0x0000000000000424 rsi: 0x0000000000000006 rbp: 0x0000000112995aa0 rsp: 0x0000000112995a68 r8: 0x000000000000e37b r9: 0x0000000000000000 r10: 0x00007fff93cb86e2 r11: 0x0000000000000202 r12: 0x0000000112995f48 r13: 0x0000000102e88730 r14: 0x0000000000000003 r15: 0x0000000000000006 rip: 0x00007fff93cb7c82 rfl: 0x0000000000000202 cr2: 0x00007fff93db5ad2 Logical CPU: 0 Error Code: 0x02000025 Trap Number: 133 Binary Images: 0x102cca000 - 0x102e32fff +com.youdao.note.YoudaoNote (1.3.1 - 1917) /Applications/YoudaoNote.app/Contents/MacOS/YoudaoNote 0x102ea4000 - 0x102fcbfff +libclucene-core.dylib (0) /Applications/YoudaoNote.app/Contents/Library/libclucene-core.dylib 0x1030d5000 - 0x10310bff7 libssl.0.9.8.dylib (52.20.2) /usr/lib/libssl.0.9.8.dylib 0x103127000 - 0x103143fff +libclucene-shared.dylib (0) /Applications/YoudaoNote.app/Contents/Library/libclucene-shared.dylib 0x10318c000 - 0x10319bfff libSimplifiedChineseConverter.dylib (64) /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib 0x104d76000 - 0x104d7dff7 libCGCMS.A.dylib (779.11) /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib 0x104d96000 - 0x104d98ffb libCGXType.A.dylib (779.11) /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib 0x104da4000 - 0x104da4fe7 +cl_kernels (???) cl_kernels 0x1068e5000 - 0x10690dfff libRIP.A.dylib (779.11) /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib 0x1074d0000 - 0x1074edfff libJapaneseConverter.dylib (64) /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib 0x108dad000 - 0x108dcffff libKoreanConverter.dylib (64) /System/Library/CoreServices/Encodings/libKoreanConverter.dylib 0x10a58e000 - 0x10a58effe +cl_kernels (???) cl_kernels 0x111684000 - 0x11176afef unorm8_bgra.dylib (2.4.5) /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib 0x111841000 - 0x111841fef +cl_kernels (???) cl_kernels 0x7fff6a2c3000 - 0x7fff6a2f9837 dyld (353.2.1) /usr/lib/dyld 0x7fff89943000 - 0x7fff89943fff com.apple.quartzframework (1.5 - 1.5) /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz 0x7fff89944000 - 0x7fff89984ff7 libGLImage.dylib (11.1.2) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib 0x7fff8998f000 - 0x7fff89aa8ffb com.apple.CoreText (352.0 - 454.6) /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText 0x7fff89aa9000 - 0x7fff89af3ff7 com.apple.HIServices (1.22 - 522.1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices 0x7fff89af4000 - 0x7fff89afcfff libMatch.1.dylib (24) /usr/lib/libMatch.1.dylib 0x7fff89b7c000 - 0x7fff89c6cfef libJP2.dylib (1237) /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib 0x7fff89c6d000 - 0x7fff89c70fff com.apple.xpc.ServiceManagement (1.0 - 1) /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment 0x7fff89c71000 - 0x7fff89ca0fff com.apple.securityinterface (10.0 - 55058) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face 0x7fff89cbd000 - 0x7fff89dccff3 com.apple.desktopservices (1.9.3 - 1.9.3) /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv 0x7fff89e5f000 - 0x7fff89e66ff7 libcompiler_rt.dylib (35) /usr/lib/system/libcompiler_rt.dylib 0x7fff89e67000 - 0x7fff8a0acff7 com.apple.AddressBook.framework (9.0 - 1579) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook 0x7fff8a0ad000 - 0x7fff8a15cfe7 libvMisc.dylib (516) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib 0x7fff8a15d000 - 0x7fff8a188fff com.apple.DictionaryServices (1.2 - 229) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices 0x7fff8a189000 - 0x7fff8a458ff3 com.apple.CoreImage (10.3.4) /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage 0x7fff8a459000 - 0x7fff8a4fbfff com.apple.Bluetooth (4.3.4 - 4.3.4f4) /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth 0x7fff8a4fc000 - 0x7fff8a500fff libpam.2.dylib (20) /usr/lib/libpam.2.dylib 0x7fff8ad8a000 - 0x7fff8adb0fff com.apple.ChunkingLibrary (2.1 - 163.6) /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library 0x7fff8adb1000 - 0x7fff8aee1fff com.apple.UIFoundation (1.0 - 1) /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundatio n 0x7fff8aee2000 - 0x7fff8aff4ff7 libvDSP.dylib (516) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib 0x7fff8b001000 - 0x7fff8b068ffb com.apple.datadetectorscore (6.0 - 396.1.1) /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore 0x7fff8b0fa000 - 0x7fff8b122fff libsystem_info.dylib (459.20.1) /usr/lib/system/libsystem_info.dylib 0x7fff8b43f000 - 0x7fff8b43ffff com.apple.CoreServices (62 - 62) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices 0x7fff8b46b000 - 0x7fff8b48cfff com.apple.framework.Apple80211 (10.3 - 1030.71.6) /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211 0x7fff8b48d000 - 0x7fff8b48dfff libOpenScriptingUtil.dylib (162.1) /usr/lib/libOpenScriptingUtil.dylib 0x7fff8b493000 - 0x7fff8b4befff libc++abi.dylib (125) /usr/lib/libc++abi.dylib 0x7fff8b4bf000 - 0x7fff8b4ccff7 com.apple.SpeechRecognitionCore (2.1.2 - 2.1.2) /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/Sp eechRecognitionCore 0x7fff8b4ea000 - 0x7fff8b514ff7 libdispatch.dylib (442.1.4) /usr/lib/system/libdispatch.dylib 0x7fff8b515000 - 0x7fff8b55bff7 libFontRegistry.dylib (134.1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib 0x7fff8b560000 - 0x7fff8b990fff com.apple.vision.FaceCore (3.1.6 - 3.1.6) /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore 0x7fff8b991000 - 0x7fff8b9deff3 com.apple.CoreMediaIO (601.0 - 4760) /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO 0x7fff8bab0000 - 0x7fff8bb15ff7 com.apple.ids (10.0 - 1000) /System/Library/PrivateFrameworks/IDS.framework/Versions/A/IDS 0x7fff8bd99000 - 0x7fff8c003ff7 com.apple.imageKit (2.6.1 - 848) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit 0x7fff8c055000 - 0x7fff8c055ff7 liblaunch.dylib (559.20.9) /usr/lib/system/liblaunch.dylib 0x7fff8c084000 - 0x7fff8c089ff7 libunwind.dylib (35.3) /usr/lib/system/libunwind.dylib 0x7fff8c08a000 - 0x7fff8c08dff7 com.apple.AppleSystemInfo (3.1.5 - 3.1.5) /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo 0x7fff8c08e000 - 0x7fff8c104fe7 libcorecrypto.dylib (233.1.2) /usr/lib/system/libcorecrypto.dylib 0x7fff8c105000 - 0x7fff8c124fff com.apple.CoreDuet (1.0 - 1) /System/Library/PrivateFrameworks/CoreDuet.framework/Versions/A/CoreDuet 0x7fff8c125000 - 0x7fff8c1baff7 com.apple.ColorSync (4.9.0 - 4.9.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync 0x7fff8c1bb000 - 0x7fff8c1c8ff3 com.apple.ProtocolBuffer (1 - 228.0.1) 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/usr/lib/libbz2.1.0.dylib 0x7fff9392b000 - 0x7fff93936ff7 com.apple.speech.synthesis.framework (5.3.3 - 5.3.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis 0x7fff9395d000 - 0x7fff93961fff com.apple.CommonPanels (1.2.6 - 96) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels 0x7fff93962000 - 0x7fff9396dfff libcommonCrypto.dylib (60061) /usr/lib/system/libcommonCrypto.dylib 0x7fff9396e000 - 0x7fff939a9fff com.apple.QD (301 - 301) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD 0x7fff939e7000 - 0x7fff939e7fff com.apple.Cocoa (6.8 - 21) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa 0x7fff93aa8000 - 0x7fff93b26fff com.apple.CoreServices.OSServices (640.4 - 640.4) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices 0x7fff93b27000 - 0x7fff93b28ffb libremovefile.dylib (35) /usr/lib/system/libremovefile.dylib 0x7fff93b2a000 - 0x7fff93b2bfff libDiagnosticMessagesClient.dylib (100) /usr/lib/libDiagnosticMessagesClient.dylib 0x7fff93b79000 - 0x7fff93b7bfff com.apple.CoreDuetDebugLogging (1.0 - 1) /System/Library/PrivateFrameworks/CoreDuetDebugLogging.framework/Versions/A/Cor eDuetDebugLogging 0x7fff93b7c000 - 0x7fff93b81fff com.apple.DiskArbitration (2.6 - 2.6) /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration 0x7fff93b82000 - 0x7fff93ba2fff com.apple.IconServices (47.1 - 47.1) /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s 0x7fff93ba3000 - 0x7fff93c95fff libxml2.2.dylib (26) /usr/lib/libxml2.2.dylib 0x7fff93ca2000 - 0x7fff93cbffff libsystem_kernel.dylib (2782.20.48) /usr/lib/system/libsystem_kernel.dylib 0x7fff93d58000 - 0x7fff93de4ff7 libsystem_c.dylib (1044.10.1) /usr/lib/system/libsystem_c.dylib 0x7fff93de5000 - 0x7fff93deefff libGFXShared.dylib (11.1.2) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib 0x7fff93e14000 - 0x7fff93e4bffb com.apple.LDAPFramework (2.4.28 - 194.5) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP 0x7fff93e4c000 - 0x7fff93e7ffff com.apple.MediaKit (16 - 757.2) /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit 0x7fff93e80000 - 0x7fff93e88ff7 com.apple.icloud.FindMyDevice (1.0 - 1) /System/Library/PrivateFrameworks/FindMyDevice.framework/Versions/A/FindMyDevic e 0x7fff93e89000 - 0x7fff93fb1ff7 com.apple.coreui (2.1 - 308.6) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI 0x7fff93fb2000 - 0x7fff93fd6ff7 com.apple.quartzfilters (1.10.0 - 1.10.0) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters 0x7fff93fd7000 - 0x7fff93fd7fff com.apple.Accelerate (1.10 - Accelerate 1.10) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate 0x7fff93fd8000 - 0x7fff94000fff libxpc.dylib (559.20.9) /usr/lib/system/libxpc.dylib 0x7fff94001000 - 0x7fff94055fff libc++.1.dylib (120) /usr/lib/libc++.1.dylib 0x7fff94056000 - 0x7fff9405bff7 libmacho.dylib (862) /usr/lib/system/libmacho.dylib 0x7fff9405c000 - 0x7fff94064ff3 com.apple.CoreServices.FSEvents (1210.20.1 - 1210.20.1) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvent s.framework/Versions/A/FSEvents 0x7fff94065000 - 0x7fff940f9fff com.apple.ink.framework (10.9 - 213) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink 0x7fff94147000 - 0x7fff94149fff com.apple.marco (10.0 - 1000) /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco 0x7fff9414a000 - 0x7fff944e2ff7 com.apple.CoreFoundation (6.9 - 1153.18) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation 0x7fff944e3000 - 0x7fff9453dff7 com.apple.LanguageModeling (1.0 - 1) /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/Languag eModeling 0x7fff94620000 - 0x7fff9488aff7 com.apple.security (7.0 - 57031.20.26) /System/Library/Frameworks/Security.framework/Versions/A/Security 0x7fff948a4000 - 0x7fff948b4ff7 libbsm.0.dylib (34) /usr/lib/libbsm.0.dylib 0x7fff948bc000 - 0x7fff948beff7 com.apple.securityhi (9.0 - 55006) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI 0x7fff9493d000 - 0x7fff9496efff libtidy.A.dylib (15.15) /usr/lib/libtidy.A.dylib 0x7fff9497a000 - 0x7fff94993ff7 com.apple.CFOpenDirectory (10.10 - 187) /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory 0x7fff94994000 - 0x7fff949b8ff7 com.apple.facetimeservices (10.0 - 1000) /System/Library/PrivateFrameworks/FTServices.framework/Versions/A/FTServices 0x7fff949b9000 - 0x7fff9597bffb com.apple.WebCore (10600 - 10600.5.17) /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore 0x7fff95985000 - 0x7fff95c8aff3 com.apple.HIToolbox (2.1.1 - 758.7) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox 0x7fff95f1c000 - 0x7fff95f57fff com.apple.Symbolication (1.4 - 56045) /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion 0x7fff95f58000 - 0x7fff95f6eff7 com.apple.CoreMediaAuthoring (2.2 - 951) /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring 0x7fff95f6f000 - 0x7fff95f6ffff com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib 0x7fff95f70000 - 0x7fff95fa0ff3 com.apple.CoreAVCHD (5.7.5 - 5750.4.1) /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD 0x7fff95fa1000 - 0x7fff95fbcff7 libCRFSuite.dylib (34) /usr/lib/libCRFSuite.dylib 0x7fff96090000 - 0x7fff96090fff com.apple.Carbon (154 - 157) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon 0x7fff96091000 - 0x7fff96093fff libsystem_configuration.dylib (699.1.5) /usr/lib/system/libsystem_configuration.dylib 0x7fff96094000 - 0x7fff961d8ff7 com.apple.QTKit (7.7.3 - 2890) /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit 0x7fff961d9000 - 0x7fff96225fff com.apple.corelocation (1486.17 - 1615.24) /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation 0x7fff96227000 - 0x7fff9622fff7 com.apple.AppleSRP (5.0 - 1) /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP 0x7fff96230000 - 0x7fff9623ffff com.apple.LangAnalysis (1.7.0 - 1.7.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis 0x7fff96240000 - 0x7fff962b8ff7 com.apple.SystemConfiguration (1.14 - 1.14) /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration 0x7fff962b9000 - 0x7fff9641afff com.apple.avfoundation (2.0 - 889.210) /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation 0x7fff9641b000 - 0x7fff96455ffb com.apple.DebugSymbols (115 - 115) /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s 0x7fff96510000 - 0x7fff96516ff7 com.apple.XPCService (2.0 - 1) /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService 0x7fff96517000 - 0x7fff965d2ff7 com.apple.DiscRecording (9.0 - 9000.4.2) /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording 0x7fff965d3000 - 0x7fff96619ff7 libauto.dylib (186) /usr/lib/libauto.dylib 0x7fff9661a000 - 0x7fff966b1fff com.apple.CoreMedia (1.0 - 1562.235) /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia 0x7fff966b2000 - 0x7fff967d6ff7 com.apple.LaunchServices (644.56 - 644.56) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices 0x7fff967d7000 - 0x7fff967ecfff com.apple.ToneKit (1.0 - 1) /System/Library/PrivateFrameworks/ToneKit.framework/Versions/A/ToneKit 0x7fff967ed000 - 0x7fff967f4fff com.apple.network.statistics.framework (1.2 - 1) /System/Library/PrivateFrameworks/NetworkStatistics.framework/Versions/A/Networ kStatistics 0x7fff96825000 - 0x7fff968e5ff7 com.apple.backup.framework (1.6.4 - 1.6.4) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup 0x7fff968e6000 - 0x7fff96bcdffb com.apple.CoreServices.CarbonCore (1108.6 - 1108.6) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore 0x7fff96cc6000 - 0x7fff97502fe3 com.apple.CoreGraphics (1.600.0 - 779.11) /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics 0x7fff97528000 - 0x7fff97542fff com.apple.AppleVPAFramework (1.4.3 - 1.4.3) /System/Library/PrivateFrameworks/AppleVPA.framework/Versions/A/AppleVPA 0x7fff97543000 - 0x7fff9754eff7 libcsfde.dylib (471.20.7) /usr/lib/libcsfde.dylib 0x7fff9754f000 - 0x7fff97851ffb com.apple.GeoServices (1.0 - 1077.0.18) /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices 0x7fff97862000 - 0x7fff97864fff libquarantine.dylib (76.20.1) /usr/lib/system/libquarantine.dylib 0x7fff9789e000 - 0x7fff97905ff7 com.apple.framework.CoreWiFi (3.0 - 300.4) /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi 0x7fff97906000 - 0x7fff97e2ffff com.apple.QuartzComposer (5.1 - 332) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer 0x7fff97e30000 - 0x7fff97ed7fff com.apple.PDFKit (3.1 - 3.1) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit 0x7fff97ed8000 - 0x7fff97f5cfff com.apple.PerformanceAnalysis (1.0 - 1) /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis 0x7fff98002000 - 0x7fff98014ff7 com.apple.CoreDuetDaemonProtocol (1.0 - 1) /System/Library/PrivateFrameworks/CoreDuetDaemonProtocol.framework/Versions/A/C oreDuetDaemonProtocol 0x7fff98015000 - 0x7fff98056fff libGLU.dylib (11.1.2) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib 0x7fff98057000 - 0x7fff98080ffb libxslt.1.dylib (13) /usr/lib/libxslt.1.dylib 0x7fff98081000 - 0x7fff98096ff7 com.apple.AppContainer (4.0 - 238.20.2) /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r 0x7fff98097000 - 0x7fff98316ff7 com.apple.CoreData (111 - 526.3) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData 0x7fff983ab000 - 0x7fff983f7ff7 libcups.2.dylib (408.2) /usr/lib/libcups.2.dylib 0x7fff983f8000 - 0x7fff987cffe7 com.apple.CoreAUC (211.1.0 - 211.1.0) /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC 0x7fff9883d000 - 0x7fff98abbffb com.apple.RawCamera.bundle (6.03.1 - 779) /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera 0x7fff98abc000 - 0x7fff98ad9fff com.apple.MultitouchSupport.framework (263.9.1 - 263.9.1) /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport 0x7fff99158000 - 0x7fff99158fff com.apple.ApplicationServices (48 - 48) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services 0x7fff9915c000 - 0x7fff99189fff com.apple.CoreVideo (1.8 - 145.1) /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 1 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 1120 thread_create: 0 thread_set_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=249.3M resident=87.2M(35%) swapped_out_or_unallocated=162.1M(65%) Writable regions: Total=1.2G written=31.9M(3%) resident=73.1M(6%) swapped_out=0K(0%) unallocated=1.1G(94%) REGION TYPE VIRTUAL =========== ======= CG backing stores 344K CG image 384K CG shared images 336K CoreAnimation 33.1M CoreData Object IDs 4100K CoreImage 8K CoreUI image data 228K Foundation 4K Image IO 6468K JS JIT generated code 128.0M JS JIT generated code (reserved) 896.0M reserved VM address space (unallocated) JS garbage collector 1600K Kernel Alloc Once 8K MALLOC 72.5M MALLOC (admin) 48K Mach message 4K Memory Tag 242 12K Memory Tag 251 8K OpenCL 24K SQLite page cache 256K STACK GUARD 64K Stack 71.7M VM_ALLOCATE 17.7M WebKit Malloc 4124K __DATA 25.0M __IMAGE 528K __LINKEDIT 72.2M __TEXT 177.1M __UNICODE 552K mapped file 266.0M shared memory 4K =========== ======= TOTAL 1.7G TOTAL, minus reserved VM space 882.1M Model: MacBookAir6,2, BootROM MBA61.0099.B18, 2 processors, Intel Core i5, 1.3 GHz, 4 GB, SMC 2.13f15 Graphics: Intel HD Graphics 5000, Intel HD Graphics 5000, Built-In Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638454455302D474E2D4620 Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638454455302D474E2D4620 AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (7.15.166.24.3) Bluetooth: Version 4.3.4f4 15601, 3 services, 18 devices, 1 incoming serial ports Network Service: Wi-Fi, AirPort, en0 Serial ATA Device: APPLE SSD SD0128F, 121.33 GB USB Device: Internal Memory Card Reader USB Device: BRCM20702 Hub USB Device: Bluetooth USB Host Controller USB Device: RAPOO 2.4G Wireless Device Thunderbolt Bus: MacBook Air, Apple Inc., 23.6
Similar Messages
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Hi there can exchange my mac book air 13 2011 for 2012
HI, can i is like exchange my old mac book air 2012, anh how much i need to pay,
my model is macbook air 2011 13"You may also find that an Apple Retailer will buy back your 2011 MBA IF you buy a 2012 MBA from them and if you have been on AppleCare.
The current pricing at my local Apple Retailer is 50%. but you might be able to do better with your Retailer or privately.
Cheers -
Mac Book Air Mid-2011 Service Battery
I've had the computer for about 2 years now and it just started saying this. I have had no problems with it even with it saying Service Battery. It still holds a decent charge and everything is working just fine. I guess my question is what exactly from the information below is wrong and why is it saying that my battery needs to be serviced?
Model Information:
Serial Number: D86129402FWDKRNAZ
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 406
Hardware Revision: 1
Cell Revision: 162
Charge Information:
Charge Remaining (mAh): 1178
Fully Charged: No
Charging: Yes
Full Charge Capacity (mAh): 5145
Health Information:
Cycle Count: 490
Condition: Service Battery
Battery Installed: Yes
Amperage (mA): 3418
Voltage (mV): 7897Jenna,
Hopefully you have the appleCare Protection Plan, if so schedule an appointment with your local Apple Retail Store.
Sounds like the system is detecting the battery is not holding the charge long enough or may be getting weak.
Regardless, I would have the ARS check this oout for you.
Hope this helps.
Wes - -
Mac Book Air Upgrade??
I have a Mac Book Air Mid 2011 can I have its 64gb hard drive upgraded??
Arturo Chamorro wrote:
Hello quick question, i have a late 2010 model and i am wondering if i can upgrade the battery with the new battery that comes with the new 2011 mac book air. i have been getting 3 hrs of use on my air....
As said above, you have the latest. But the 3 hrs of battery use (I assume the 11" model) seems very low. Reviews all show 5 hrs per spec, or close, with screen at 50% brightness. Unless you're doing something very processor or storage intensive, or have the screen at full brightness, I'd take it to an Apple Store and have them check it out.
Phil -
After I updated lion to 10.7.4, app store does not recognize my ID APPLE and it unable to connect me to app store in order to update/download apps? What have I to do? I have the same problem with mac mini e mac book air. Please help me!
Your advice did not help me. I also installed 10.7.4 combo but the situation is the same.
my internet connection is ok, mail is ok, but app store after 3 resets does not recognize my ID and it says "connection is not possible". Why? I have the same problem in both my mac mini late 2009 and mac book air 2010? Is it a problem of 10.7.4 update? I have to solve this problem and how can i return to 10.7.3 if my last backup was not with 10.7.3???thank you for your kind collaboration... -
My app store won't work on my iPod Touch 4gen running on ios 6.1.5 and when I open app store it says "cannot connect to iTunes Store" i shut my ipod down and turned it back on but it still dosn't work but it will open on my Mac Book Air. If sombody could tell me how to fix this that would be awesome!
Can't connect to the iTunes Store
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I am having an issue in making power nap work on Mountain Lion on my mid 2011 Mac Book Air. It is enabled in system preferences but with time machine and sleeping overnight it did not seem to do hourly back up as stated or any other functions of power nap that I know of. it has been enabeled on both battery and plug in dc and I did leave it on plug in overnight.
Hello APVzW, we absolutely want the best path to resolution. My apologies for multiple attempts of replacing the device. We'd like to verify the order information and see if we can locate the tracking number. Please send a direct message with the order number so we can dive deeper. Here's steps to send a direct message: http://vz.to/1b8XnPy We look forward to hearing from you soon.
WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport -
Why can't I get Back To My Mac to work in both directions between my 2011 Mac Book Air and my 2012 Mac Mini? The network uses a Time Capsule. Everything works when connecting from the Mini to the Air, but the reverse is not the case, none of the Mini's drives are visible, and the screen sharing option is not available. I've tried the measures already suggested in online articles, everything seems to be configured correctly using my iCloud account. I'm at a loss, any suggestions would be appreciated.
I've now managed to get the service running in both directions, but not in the way I had anticipated. I had to create a second account on the Mac Book Air, this also has administrator privilages, everything works fine when connecting from this acccount. However, this is not the way I would expect to work, none of my documents, applications and settings would be available, unless I laboriously duplicated them to the new account.
Also, I've yet to get the service running from outside my home network. -
Why is the storage of apps on my mac book air so large?
I have just downloaded Os x Yosemite on my mac book air, and when I checked my storage my app's section is very large. It says I have 43.33GB of apps, but when i check the amount of my apps in finder it only says I have about 10GB. One day i check it's 36.45 the next day it was 43.33 every when i didn't download or delete any apps on my computer. Why is this happening?
Re-index Macintosh HD.
Do this twice.
System Preferences > Spotlight > Privacy
http://support.apple.com/kb/ht2409 -
Je ne peux pas ouvrir app store sur mon air book maverick 10.9.3
I have air book air maverick 10.9.3
i click on the icone , but nothing happen ,
i can't open app store
i have the same problem with Preview
how i can infall new Preview and new App Store
thanksYou ran a defective third-party "utility" such as "CleanMyMac" or "MacCleanse" that purports to "clean up" "junk" files. What it really does is to corrupt the operating system and many applications.
The first thing you need to do is remove that software according to the developer's instructions. Never install it, or anything like it, again. Then see below.
If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main Recovery screen.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.
*The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later. -
Lync 2011 Mac Book air Video calling
I cannot seem to get the Lync video calling to work on the Mac Book air, I have tried a few different copmputers but the video button in the client is always greyed out - am I missing something or trying to do something that just doesnt work ?
I tried MAC > PC, MAC > MAC - none of which work, PC > PC is fine.
Thanks :)Hi,
If you use the USB vedio device, please restart the Lync client after you plus the USB device in the PC.
Please refer the following article about devices certified for Mac: http://blogs.technet.com/b/uc/archive/2011/09/02/what-devices-have-been-certified-for-mac.aspx
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. -
Mac book Air 2011 Serious Problem!!!!!
I bought Mac Book Air 2011 last week in Apple Store of Australia, but I found when I visit internet at home through WIFI , it is so slow and often dropping, I often cannot open any website but other laptop(Windows System) worked fine and fast!!!
I searched website to find solutions and I found too many people have same problem!!! Sometime I even suspect Air hardware or design have problem!!
This is my first Apple product, I heard someone said Apple is an excellent product but I am so disappointed it at the moment!!!!!! Is there anyone can help me.........PLEASE.........!!!!!!!!!!
My laptop info:
Mac Book Air 2011, 13inches i5
OS X Lion 10.7.1I just bought the same machine you did last week - also in Oz.
As you noted, I also had issues with slow WiFi as I started using the machine. However, I upgraded to Lion 10.7.1 and have not had any noticable problems since. I did not try some of the other fixes that are suggested so I don't know if they help. -
I purchased office: mac 2011 for my mac book air, how do I install it?
I purchased office: mac 2011 for my mac book air, how do I install it?
mprattfree wrote:
I purchased office: mac 2011 for my mac book air, how do I install it?
Do you see a file named Office Installer.mpkg. If so, double click it and and follow the prompts. -
I just bought a new iPad air and have not been able to download kindle app to read my books. When I type kindle on my iPad app page, kindle app does not appear. What do I do to get this app into my iPad air?
Hi norlowski,
Do you already have the Kindle app downloaded to an iPhone or another iPad? Do you have "Automatic Downloads" turned on under Settings>iTunes & App Store for Apps on your iPad?
You might want to try touching and holding the Kindle App option in your Purchased list, and when it highlights, let go, and it will go to a a detail page for the app with another "Open" option on it. See if it will open from there.
If you do have Automatic Downloads turned on on the iPad, turn it off, and then go back to purchased to see if the Kindle is still showing as "Open".
Post back with results!
Cheers,
GB -
hello, i have mac book air Software Mac OS X Lion 10.7.5 (11G63) from 2011, i want to install the new os x mavericks 10.9.5. does it slowly my mac? thanks
OS X Mavericks
System Requirements
http://support.apple.com/kb/HT5842
MacBook Air runs OK with 4GB RAM, but with 8GB RAM installed, Mavericks runs well.
http://www.everymac.com/systems/apple/macbook-air/specs/macbook-air-core-i5-1.7- 13-mid-2011-specs.html
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