App disappeared; store says installed

Hello,
I purchased an app about a month ago, and recently the icon has magically disappeared from my phone. When I go to the app store to download it again, the button is grayed out with "installed".
I tried to sync my phone with the computer again, remove the app from the sync checklist, and then add it again.
This happened one time before this with the same app, and I ended up having to restore my phone as new.
Nothing is working. Any clues?
Message was edited by: crashoran

I have what seems to be the same problem. Last night all my apps worked (I did download 3 new apps). Today, I click on an app and it seems like it will open (I see the apps main screen), then simply returns to the homepage. I have not synced with iTunes since it was working.
I have also been experiencing problems with my 2 month old 3G iPhone. It keeps telling me that I need to restore and connect to iTunes. That has been a fight for the last few days now. I mention this because they could be related.

Similar Messages

How do i reload OS X Server on Mac Mini, App store says installed but no reset or reload, system tells me to reinstall

how do i reload OS X Server on Mac Mini, App store says installed but no reset or reload, system tells me to reinstall?

Reboot holding down the Command and R keys. This will get you in to the Recovery partition. From there you can reinstall the entire OS. Please note, Server.app will not be included in the reinstall. You will need to log into your App store account to download it.

I have been working on a document in Pages 4.3 and now it tells me I can not open the document unless I upgrade to Pages 5.2. When I look up Pages 5.2 the App store says "installed" nor can I find a "purchase" or "install" button.

My OS is 10.9.3.I've been working on a document in Pages 4.3. Now is says I can not open the document unless I upgrade to Pages 5.2. The Pages 5.2 page in the App store says "installed" nor can I find a "purchase" or "install" button. How do I get Pages 5.2?

If you have already updated to Pages 5.2 on your Mac, you may be trying to open the file with a previous version of Pages. If this is the case, you have two versions of Pages on your Mac & are trying to open Pages 5 documents with Pages 4. Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there then right-click on the Dock icon & select Options > Keep in Dock.
Installing new versions of iWork has never replaced existing versions. This is nothing new. The only thing new is that the '09 apps are moved to an iWork '09 folder if they were purchased from the Mac App Store. If they were installed from disk they should already be in a separate folder in Applications.

I've paid $ 3,99 for Xcode for Snow Leopard. Now there is a new Xcode for Lion, so I downloaded the new one but the installed continued to be the old one. Now App Store says "Installed" and don't allow me to re-download Xcode. How can I proceed?

I've paid $ 3,99 for Xcode for Snow Leopard 12 days ago. After installing Lion I saw there is a new FREE Xcode for it, so I downloaded the new one but after installing automatically Xcode for Lion the Developer folder contained the old one. I deleted the old Xcode but the App Store says "Installed" and don't allow me re-download Xcode.
How can I proceed? I'm guessing whether this problem will occur each time I buy an application from App Store.

Yes, that's righ, Xcode installer was in the Apps folder. I assumed it had been automatically installed and the installer deleted after installation (the same way as Lion is installed).
I tried also the procedure for redownloding applications, and MAS showed both Xcodes (Lion and Snow Leopard) and OS X Lion. We see that buttons for Lion and Xcode for Snow Leopard say 'Install' but Xcode for Lion says 'installed' because there is an Install Scode in the Apps folder.
Thank you.

An app continues to say "installing" when nothing is happening. It has been several hours now. It's only a book so should not take this long. I have tried deleting it and that did not work.

An app continues to say "installing" when nothing is happening. It has been several hours now. It's only a book so should not take this long. I have tried deleting it and that did not work.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPhoto 8.1.2 - want to replace with iPhoto '11 but App Store says Installed

I have a MacPro at home and a MBP which I also use - I have the 'old' iLife 09 which provided iPhoto in ver. 8 form [updaed to 8.1.2 in 2010] - I went to the App Store to get iLife '11 to update fully and it says it's Installed.
But I checked on my MacPro and it's not installed there. Nor is it on my MBP -- how can I get it from the App Store and install it on my MacPro = it won't let me. Thank.s

Try rename iPhoto.app in the Applications folder. Change it to something like iPhotoold or somesuch. Then try again.
As always, before updating anything, *back up first*
Regards
TD

Lion installed but Mac App Store says install

I have a 2009 MacBook and a 2006 iMac on which I have upgraded to Lion via the Mac App Store. Recently, the Mac App Store started saying "Install" next to Lion. I pressed "Install" and Lion re-downloaded and re-installed but the Mac App Store still says "Install" next to Lion but clearly Lion was installed before and after (10.7.3). ????

It may be that the Lion installer has been downloaded to your Mac but it hasn't yet been run. Look for it in the Dock or in the Applications folder. If you see it there, launch it to install Lion.
By the way, you've been misled by poor field labeling on this forum into typing a large part of your message into the field intended for the subject. In the future just type a short summary of your post into that field and type the whole message into the field below that.

Downloaded Skype - No Icon but store says installed

Downloaded the Skype app and the Store says it's installed and even have Skype settings in Settings but no icon anywhere and search doesnt find it.
Any ideas ?

How did you fix this!?! I have the exact same problem!

App store says install error wont let me purchase mountain lion

purchase can not be completed,any ideas whats up with this message?

Check the model number by holding down the option/alt key while selecting About this Mac under the Apple menu. Select System Information and it will tell you the model number. Compare it to:
Model Number - iMac
You can then check against the link mende1 provided.
If you then go with Niel's suggestion, you can check here.
Computer Compatibility - Lion
You also might want to check applications compatibility since neither lion or Mountain Lion support PowerPC applications.
Application Compatibility

Can't upgrade iPhone apps because store says they are "no longer available"

I checked for application updates for my iPhone in iTunes and a couple apps show up, but when I click "Download All Free Updates" iTunes gives an error: "the item you tried to buy is no longer available"
This makes no sense -- I tracked it down to two apps, "Feeds" and "SysMon" but here is what is weird. Both of those apps show new versions in the app store just by manually searching for them, there are clearly new versions in the store, and iTunes is telling me this, but I can't download them. Has anyone else seen this when trying to update applications?

Have you tried clicking the update buttons on each app separately? I have occasionally gotten some weird errors when using the "all available updates" button.

Mac app store say iphoto ready installed but i dont

i want buy iphoto 11 but app store say installed ready how i do for buy my upgrade iphoto , how I contac whit app store for fix my downloads

Hi and welcome.....
Quit the Mac App Store (Command + Q)
Launch iTunes. From the iTunes menu bar click iTunes/Preferences then select the Advanced tab.
Click the *Reet warnings* and *Reset cache* buttons.
Now from the menu bar again click Store / View My Account. Click: Sign Out
Now launch the Mac App Store and try purchasing iPhoto 11 again.
If that didn't help either, install the 10.6.6 combo update available here.
http://support.apple.com/kb/DL1349
Restart your Mac and try again.
If you still have problems, you can email Mac App Store Customer Service here.
Carolyn

App says installed but not showing up on homepage

Hi,
I have purchased certain apps and it says installed, but they are not showing on homepage

There is a limit of 11 homepages after which apps are only accessible via the iPad's spotlight search screen (swipe your first homescreen to the right) - if you do have 11 screen then you can make more apps 'visible' by using app folders.
If you have less than 11 screens, then have you got an app age rating set in Settings > General > Restrictions that is hiding them ?

HT204266 I downloaded an app and it does not show up as an icon to open the app. I went to download it again and it says "installed"

I downloaded an app from my Ipod touch and it does not show up as an icon to open the app. I went to reinstall the app and it says "installed" How do I find the app so I can use it?

Try using the Spotlight search on the iPod to try to find the app. It is likely that you just can't find it.

TS1368 It says installing but its not doing ie on my Ipad

THere were a few alerts to upgrade a few Apps like Twitter, games etc so I clicked on to update. I then synced with my computer to do it. It keeps saying Installing from yesterday but nothing is happening. Also I cannot delete those Apps as its saying Installing. I have never had this problem before. Does anyone have a clue to it

Swipe to a different home screen.

HT4906 iPhoto disappeared from my late 2011 17'' MBP OS 10.7.4, app store says: These apps cannot be accepted on this computer.

iPhoto disappeared from my late 2011 17'' MBP OS 10.7.4, app store says: These apps cannot be accepted on this computer.
What should I do?

Hey there! So, I already contacted Mac App Store support several times, the response:
- "Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available.
Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible"
I answered I really needed it, and if they knew the estimated time it would take to solve the issue. Here's the last response.
- "According to your previous correspondence, you have not been able to install iLife after reinstalling OS X Lion. I understand that this issue is under investigation, and that you would like to know the amount of time needed to find a resolution. As a fellow iTunes customer, I certainly understand that you need to use iPhoto for professional reasons, and I'll gladly help you to resolve this problem.
Unfortunately, I am unable to give you the exact amount of time this issue could take. I do assure you that our engineers are currently working towards a resolution. "
I'm going to an Apple Sotre Genius today, in 2 hours. I'll keep updated!!

App disappeared; store says installed

Similar Messages

Maybe you are looking for